KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY. Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing. Attendees Will Be Able To: Know the Parts of Speech and their correct uses; Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement; Be able to create Plurals and Possessives accurately and with certainty; Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation; Create original email / documents to employ newly-learned class material. Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations. Christina Vargas
Safer Recruitment: Safer Recruitment Training Course Online Unlock the Power of Safer Recruitment: Safer Recruitment Training Course: Enrol Now! All settings where children and young adults are present require Safer Recruitment: Safer Recruitment Training Course practices. For example, when hiring and supervising new employees, it is important to understand how to make sure they are safe to work with children. This begins with a thorough Safer Recruitment: Safer Recruitment process that ensures that the people you hire have the same child protection attitudes and values as you do. Throughout this Safer Recruitment: Safer Recruitment Training Course, you will learn about best practices in the recruitment process. You will learn how to check suitability throughout the hiring process, from selection to a recruit starting in a role. The Safer Recruitment: Safer Recruitment Training Course covers the various checks that must be performed when hiring someone new to work with children, such as DBS checks, overseas checks, and eligibility to work in the UK. Main Course: Safer Recruitment Training Course Free Courses included with Safer Recruitment: Safer Recruitment Training Course Course 01: Level 2 Safeguarding Children Training Course 02: Level 4 Logistics Management Course 03: Level 3 Dyslexia Awareness Course 04: HR and Payroll Management [Note: Free PDF certificate as soon as completing the Safer Recruitment: Safer Recruitment Training Course] Safer Recruitment: Safer Recruitment Training - Course Online This Safer Recruitment: Safer Recruitment Training - Course consists of 12 modules. Course Curriculum of the Safer Recruitment: Safer Recruitment Training - Course Module 01: Introduction to Safer Recruitment Module 02: Step 1: Create the Job Description and Application Pack Module 03: Step 2: Shortlist Candidates, Contact Referees and Review Disclosures Module 04: Step 3: Interview Shortlisted Candidates Module 05: Step 4: Pre-Appointment and DBS Checks Module 06: Step 5: The Induction Process and Maintaining a Safe Workplace Assessment Method of Safer Recruitment: Safer Recruitment Training - Course After completing Safer Recruitment: Safer Recruitment Training - Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Safer Recruitment: Safer Recruitment Training - Course After completing the Safer Recruitment: Safer Recruitment Training - Course, you can instantly download your certificate for FREE. Who is this course for? Safer Recruitment: Safer Recruitment Training - Course Online This Safer Recruitment: Safer Recruitment Training - Course is ideal for anyone in charge of hiring and/or supervising new staff members who work with children and young people. This applies whether you are hiring full-time, part-time, or volunteer employees. Requirements Safer Recruitment: Safer Recruitment Training - Course Online To enrol in this Safer Recruitment: Safer Recruitment Training - Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safer Recruitment: Safer Recruitment Training - Course. Be energetic and self-motivated to complete our Safer Recruitment: Safer Recruitment Training - Course. Basic computer Skill is required to complete our Safer Recruitment: Safer Recruitment Training - Course. If you want to enrol in our Safer Recruitment: Safer Recruitment Training - Course, you must be at least 15 years old.
Description: The Effective Human Resource Administration - Video Training Course covers the effective and advanced techniques and methods of Human Resource (HR) administration. The purpose of the course is to prepare you to be an administrative officer in the Human Resource Department. The course covers the fundamentals of motivation, behavior, productivity, leadership, and communication ways so that you can deal with other employees efficiently. The course explains the fundamental of motivation through a detailed analysis of the theory of motivation. The course will also help you to judge the human behavior including both individual and group behavior. Besides these basic concepts, the course teaches the nature and benefits of the informal organization. You will learn about quality challenges, management, and participative approaches. The course includes a detailed session about job redesign, job enrichment, fundamentals of leadership, and the proper ways of appraising, communicating and rewarding. Finally, the course will guide you how to manage conflict and human relation. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Effective Human Resource Administration - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Effective Human Resource Administration - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Effective Human Resource Administration Overview Effective HR Administration FREE 00:28:00 Fundamentals of Motivation Motivation - What is it 00:20:00 The Need Hierarchy 00:27:00 The Two-Factor Theory 00:29:00 The Practical Side of Rewards 00:34:00 Individual Behavior Opinions Really Count 00:08:00 The Individual 00:36:00 Interpersonal Behavior 00:24:00 Group Behavior Definition of a Group 00:13:00 Stages of Group Development 00:11:00 Intragroup Behavior 00:19:00 Intergroup Behavior 00:09:00 Team Building 00:42:00 The Informal Organization Nature of Informal Organization 00:34:00 Benefits of Informal Organization 00:09:00 Technology and People at Work The Evolution 00:21:00 Workplace Violence 00:26:00 Stressed Employees 00:14:00 Productivity and Quality Improvement Quality Challenges 00:13:00 Management 00:30:00 Participative Approaches 00:17:00 Job Redesign and Job Enrichment Work in America 00:09:00 Job Enrichment Principles 00:05:00 Challenges in Job Design 00:09:00 Fundamentals of Leadership Nature of Leadership 00:21:00 Common Behaviors 00:16:00 Contingency Leadership 00:22:00 The Next Decade 00:35:00 Internal Leaders 00:25:00 Developing, Appraising, and Rewarding Employees Integrating the Dimensions 00:20:00 Employee Development 00:27:00 Performance Appraisal 00:53:00 Communicating for Effectiveness Appraisal Problems 00:29:00 Technology's Impact 00:35:00 The Process 00:16:00 Managing Conflict and Change Effective Communications 00:33:00 Nature of Conflict 00:20:00 Nature of Change 00:25:00 Human Relations in Global Business Participation and Communication 00:13:00 Multinational Enterprise 00:22:00 Mock Exam Mock Exam- Effective Human Resource Administration - Video Training Course 00:20:00 Final Exam Final Exam- Effective Human Resource Administration - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Line Management is a critical aspect of running a successful business. It involves the efficient and effective management of employees, resources, and processes to achieve organisational goals. Line Managers are responsible for the day-to-day management of their team or department and are accountable for the team's performance. Line Managers play a crucial role in ensuring that employees are productive, motivated, and engaged, which ultimately leads to a positive impact on the organisation's bottom line. Effective line management requires a combination of skills, including leadership, communication, coaching, and mentoring. Line Managers need to be able to inspire and motivate their team members to achieve their goals. They must also be able to communicate effectively, both up and down the organisational hierarchy, to ensure that everyone is on the same page. Furthermore, Line Managers must have a deep understanding of their team member's strengths and weaknesses to coach, mentor, and develop them. This Line Management Bundle Consists of the following Premium courses: Course 01: Line Management Course 02: Level 3- Project Management Course 03: People Management Skills Level 3 Course 04: Modern Manufacturing Course 05: Basic Product Management Course 06: Delivery Driver Training Course 07: UK Employment Law and Employee Rights Diploma Course 08: Leadership & Management Diploma Course 09: Motivation Skills Course 10: Performance Management Course 11: Equality and Diversity Course 12: Sexual Harassment Awareness Training Course 13: Risk Management Level 7 Course 14: Time Management Learning Outcomes: Develop the skills to effectively supervise and manage a team through Line Management Understand the importance of coaching and mentoring to maximize employee potential Gain knowledge of performance appraisal management and talent management Develop effective communication skills to lead and motivate teams Understand employment law and employee relations to create a positive working environment Develop coaching and mentoring skills to support team members Understand effective communication skills to establish and maintain relationships Identify and manage stress, the prioritising workload to ensure time management Benefits you'll get choosing Apex Learning for this Line Management: One payment but lifetime access to 11 CPD courses of this Line Management Bundle Certificates and student ID for the Line Management course are included in a one-time fee Full tutor support available from Monday to Friday with this Line Management Bundle Accessible, informative modules of Line Management bundles are designed by expert instructors Learn Line Management Training at your ease - anytime, from anywhere Study the Line Management course from your computer, tablet or mobile device CPD accredited Line Management Bundle course - improve the chance of gaining professional skills So enrol now in this Line Management Bundle to advance your career! The Line Management course covers a range of topics designed to develop and enhance Line Management skills. Participants will learn about the role of Line Managers, coaching and mentoring, supervising, motivating and counselling, talent management, effective communication skills, performance appraisal management, stress management, prioritising and time management, employee relations, handling conflict, and employment law. This course is designed to provide participants with the tools and knowledge needed to be effective Line Managers. Participants will learn how to lead, manage and motivate their team, develop effective communication skills, manage performance appraisals, and handle difficult situations. The course also covers employment law and employee relations, ensuring participants have a thorough understanding of their legal obligations as Line Managers. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Existing Line Managers who want to enhance their skills Aspiring Line Managers who want to develop the necessary skills to become an effective Line Manager Managers and team leaders who want to learn about Line Management Requirements Our Line Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Line Manager - £30,000 to £60,000 Team Leader - £25,000 to £40,000 Supervisor - £20,000 to £30,000 Manager - £35,000 to £70,000 HR Manager - £40,000 to £70,000 Certificates Certificate of completion Digital certificate - Included
Boost Your Career By Enrolling In This Recruitment Consultant QLS Level 7 Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 12 Additional CPDQS Accredited Bundle Courses In A Single Payment. Transform your career as a Recruitment Consultant and become a sought-after talent acquisition specialist or Recruitment Consultant with our comprehensive online course. Gain the skills, knowledge, and confidence to excel in the dynamic world of recruitment, attract top talent, and make impactful placements. Enrol now and unlock exciting opportunities in the ever-evolving field of talent acquisition. This Recruitment Consultant QLS Level 7 bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 12 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. If you enrol in this Recruitment Consultant QLS Level 7 package, you will not be charged any extra fees. This Recruitment Consultant QLS Level 7 Bundle Package includes: QLS Course: Advanced Diploma in HR (Human Resources) at QLS Level 7 12 Additional CPDQS Accredited Premium Courses related to Recruitment- Course 01: Recruitment Consultant Diploma Course 02: HR - Crisis Communication Course 03: Virtual Interviewing for HR Course 04: UK Employment Law Course 05: Performance Management Course 06: Key Performance Indicators Professional Course 07: Become an Expert in Trello Course 08: Workplace Confidentiality Course 09: Change Management Course 10: Meeting Management Course 11: Equality and Diversity Course 12: Payroll Administrator Training Why Prefer This Recruitment Consultant QLS Level 7 Bundle? Freecertificate from the Quality Licence Scheme. Receive 12 additional certificates accredited by CPDQS Get a free student ID card! Recruitment Consultant QLS Level 7 Assessment Process of the QLS Course? After completing a module from thiscourse, you will be given a specially designed MCQ test. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in HR (Human Resources) at QLS Level 7exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Recruitment Consultant QLS Level 7 This Recruitment bundle is perfect for highly motivated people who want to improve their Recruitment skills and prepare for it. Requirements Recruitment Consultant QLS Level 7 This Recruitment Bundle requires No prior background or expertise. Anyone who is interested in recruitment can enrol in this Recruitment Bundle. Career path Recruitment Consultant QLS Level 7 The Recruitment bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Digital certificate Digital certificate - Included Advanced Diploma in HR (Human Resources) at QLS Level 7 Hard copy certificate - Included
Embark on a comprehensive journey into the dynamic world of 'Recruitment.' In an era where identifying the right talent is paramount for organisational success, this course serves as a beacon for aspirants wishing to delve deep into the recruitment industry. From understanding the legislative backdrop in the UK to mastering client and candidate management, each module has been meticulously designed to provide you with a 360-degree view of the recruitment landscape. Whether you're looking to enhance your skills or kick-start your own recruiting service, this course promises to be your trusted guide. Learning Outcomes Gain a foundational understanding of the significance and nuances of recruitment. Familiarise oneself with the legislative framework governing recruitment in the UK. Develop expertise in effective candidate attraction, management, and interview processes. Master the art of client acquisition, strategy, and relationship management. Understand the key indicators that drive success within the recruitment industry. Why choose this Recruitment course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Recruitment Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Recruitment course for? Aspiring recruitment consultants eager to enter the industry. HR professionals aiming to bolster their recruitment strategies. Entrepreneurs considering launching their own recruitment service. Sales professionals transitioning into recruitment roles. Business leaders keen on understanding the recruitment ecosystem. Career path Recruitment Consultant - £20,000 - £30,000 HR Manager - £35,000 - £50,000 Talent Acquisition Specialist - £28,000 - £42,000 Recruitment Agency Owner - Variable (based on agency success) Client Relationship Manager (Recruitment) - £30,000 - £45,000 Head of Recruitment - £45,000 - £70,000 Prerequisites This Recruitment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Recruitment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Recruitment Module 01 - Introduction to Recruitment: Importance and Implications 00:17:00 Module 02 - An Overview of the Recruitment Industry 00:26:00 Module 03 - The UK Recruitment Legislation 00:19:00 Module 04 - Sales and Selling in the Recruitment Industry 00:11:00 Module 05 - The Recruitment Process 00:47:00 Module 06 - Key Performance Indicators for the Recruitment Industry 00:25:00 Module 07 - Candidate Attraction for Recruitment 00:35:00 Module 08 - Candidate Management 00:22:00 Module 09 - Candidate Interview Processes 00:24:00 Module 10 - Client Acquisition 00:36:00 Module 11 - Client Strategy in the Recruitment Sector 00:25:00 Module 12 - Client Management 00:27:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service 00:23:00 Mock Exam Mock Exam - Recruitment 00:20:00 Final Exam Final Exam - Recruitment 00:20:00
This workshop equips participants with essential tools for business planning, strategic partnerships, team building, and securing financial support, all crucial for successful business growth and development.
Security+ training course description A hands on course aimed at getting delegates successfully through the CompTia Security+ examination. What will you learn Explain general security concepts. Describe the security concepts in communications. Describe how to secure an infrastructure. Recognise the role of cryptography. Describe operational/organisational security. Security+ training course details Who will benefit: Those wishing to pass the Security+ exam. Prerequisites: TCP/IP foundation for engineers Duration 5 days Security+ training course contents General security concepts Non-essential services and protocols. Access control: MAC, DAC, RBAC. Security attacks: DOS, DDOS, back doors, spoofing, man in the middle, replay, hijacking, weak keys, social engineering, mathematical, password guessing, brute force, dictionary, software exploitation. Authentication: Kerberos, CHAP, certificates, usernames/ passwords, tokens, biometrics. Malicious code: Viruses, trojan horses, logic bombs, worms. Auditing, logging, scanning. Communication security Remote access: 802.1x, VPNs, L2TP, PPTP, IPsec, RADIUS, TACACS, SSH. Email: S/MIME, PGP, spam, hoaxes. Internet: SSL, TLS, HTTPS, IM, packet sniffing, privacy, Javascript, ActiveX, buffer overflows, cookies, signed applets, CGI, SMTP relay. LDAP. sftp, anon ftp, file sharing, sniffing, 8.3 names. Wireless: WTLS, 802.11, 802.11x, WEP/WAP. Infrastructure security Firewalls, routers, switches, wireless, modems, RAS, PBX, VPN, IDS, networking monitoring, workstations, servers, mobile devices. Media security: Coax, UTP, STP, fibre. Removable media. Topologies: Security zones, DMZ, Intranet, Extranet, VLANs, NAT, Tunnelling. IDS: Active/ passive, network/host based, honey pots, incident response. Security baselines: Hardening OS/NOS, networks and applications. Cryptography basics Integrity, confidentiality, access control, authentication, non-repudiation. Standards and protocols. Hashing, symmetric, asymmetric. PKI: Certificates, policies, practice statements, revocation, trust models. Key management and certificate lifecycles. Storage: h/w, s/w, private key protection. Escrow, expiration, revocation, suspension, recovery, destruction, key usage. Operational/Organisation security Physical security: Access control, social engineering, environment. Disaster recovery: Backups, secure disaster recovery plans. Business continuity: Utilities, high availability, backups. Security policies: AU, due care, privacy, separation of duties, need to know, password management, SLAs, disposal, destruction, HR policies. Incident response policy. Privilege management: Users, groups, roles, single sign on, centralised/decentralised. Auditing. Forensics: Chain of custody, preserving and collecting evidence. Identifying risks: Assets, risks, threats, vulnerabilities. Role of education/training. Security documentation.
Say goodbye to the confusion and stress of employment law! Do you feel like navigating the complex world of employment law is a never-ending headache? Are you tired of worrying about compliance and legal issues? If so, our Employment Law course is just what you need! Regardless of your professional background, it cannot be avoided that this aspect of law touches everyone in one way or another. From company directors and HR managers to executives and employees, employment law affects us daily. In this course, we will give you a broad overview of employment law, which can be divided into eleven core modules; Fundamentals of employment law, legal recruitment processes, employment contracts, employee handbooks, disciplinary procedures, national minimum wage and national living wage, parental rights, sick pay, pension schemes, and workplace discrimination. Interested? Enrol now! What you will discover are the following: Learn the fundamentals of employment law Process of legal recruitment and enforcement Contracts of employment and registration Get an idea about disciplinary Procedures Find out National Living Wage and National Minimum Wage Learn about parental leave, ill pay, and pension plans Learn about discrimination on the job Understand workplace health and safety Learn what to do in employment Tribunals, Dismissals, and Grievances Understand data protection and workplace monitoring Along with the Employment Law course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Employment Law Central. Course Curriculum: Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Suitable for HR professionals with years of expertise. Suitable for business owners and top management. The course is designed to both train and inspire managers. Requirements To enrol in this Employment Law course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Employment Law, such as- Employment Counsel Employment Solicitor Commercial Litigation Real Estate Solicitor / Associate Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Jump on a transformative journey to tackle workplace challenges head-on. Discover the intricacies of managing absenteeism and tardiness seamlessly. In a world where employee well-being is paramount, equip yourself with invaluable insights. Key Features: CPD Certified Developed by Specialist Lifetime Access Unveil the roots of absenteeism, decoding its impact on organizational dynamics. Explore innovative strategies to foster a culture of accountability and well-being. Navigate the legal landscape and ethical considerations surrounding absenteeism with confidence. From proactive prevention techniques to leveraging cutting-edge technology, master the tools of the trade. In this dynamic course, you'll not only understand the pulse of workplace attendance issues but also cultivate strategies that resonate with the ethos of the modern professional landscape. Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Identify root causes impacting workplace attendance. Analyse the effects of absenteeism and tardiness on organizational productivity. Formulate strategies to proactively manage attendance challenges in the workplace. Evaluate the legal and ethical dimensions related to absenteeism and tardiness. Implement technology-driven tools for effective attendance management. Foster a culture of accountability and employee well-being within your organization. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR Professionals seeking advanced workforce management skills. Managers aiming to enhance team productivity and well-being. Small business owners navigating attendance challenges. Legal professionals handling workplace-related issues. Tech enthusiasts interested in leveraging tools for attendance management. Career path HR Manager Workplace Well-being Consultant Employment Law Advisor Organizational Development Specialist Attendance Technology Analyst Small Business Owner/Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.