14917 Courses

Explore the key concepts of Environmental, Social, and Governance (ESG) with our expert-led course designed for professionals. Learn how to seamlessly incorporate sustainable practices into your business strategy and enhance your corporate responsibility. Gain the tools and insights necessary to effectively implement ESG initiatives within your organisation. Join now and lead the change towards a more sustainable future!

In an era marked by hyper-competition and constant flux, mastering the art of Lean Six Sigma offers a compelling edge. With this course, you'll delve into the theoretical intricacies of streamlined operational processes, redefining productivity and quality in your professional landscape. Learn the science of reducing waste and increasing efficiency, making you an indispensable asset in the 21st-century workforce. With a staggering 82% of Fortune 100 companies using Lean Six Sigma, the value of this methodology has never been more apparent. This course invites you to join this elite cadre of efficient problem-solvers, offering an in-depth study of Lean Six Sigma in the theoretical realm. Uncover how to reduce waste, enhance productivity, and elevate quality standards. This course offers a comprehensive bundle, specially designed for your convenience, allowing you to immerse in the theoretical realm of Lean Six Sigma from the comfort of your home. It carefully curates a journey from the foundational knowledge of the White Belt, up to the advanced expertise of the Green Belt. Complemented by a study of operations management and a detailed Six Sigma toolkit, this course paves the way for operational efficiency and quality improvement in any professional setting. So, whether you are looking to scale the corporate ladder, or seeking to launch a start-up with streamlined operations, this course opens the gateway to honing your Lean Six Sigma skills at your own pace and in your own space. The five CPD Accredited courses are: Course 01: Diploma in Lean Process and Six Sigma Course 02: Complete Lean Six Sigma Green Belt Course for Service Industry Course 03: Lean Six Sigma White Belt course Course 04: Operations Management: Process Mapping & Supply Chain Course 05: Process Improvement Course 06: Process Improvement: How to Reduce Waste Course 07: Lean Six Sigma: Toolkit Course 08: Project Management: How to Build a Project Charter Learning Outcomes Understand the principles and methodologies underpinning Lean Six Sigma. Gain insights into the process mapping and supply chain within operations management. Absorb foundational knowledge with the Lean Six Sigma White Belt course. Progress to advanced mastery with the Complete Lean Six Sigma Green Belt course. Familiarise with the Lean Process, and elevate your understanding of Six Sigma. Equip yourself with a comprehensive Lean Six Sigma toolkit, boosting your problem-solving skills. Diploma in Lean Process and Six Sigma: Foundational course covering Lean Process and Six Sigma methodologies. Participants learn to identify and eliminate process inefficiencies, reduce defects, and enhance organisational performance. Lean Six Sigma Green Belt for Service Industry: Tailored for the service sector, focusing on applying Lean Six Sigma to improve service processes. Emphasis on customer satisfaction and operational excellence. Lean Six Sigma White Belt: Introductory course providing a basic understanding of Lean Six Sigma concepts for beginners. Operations Management: Process Mapping & Supply Chain: Explores process mapping and supply chain optimisation in operations management. Participants learn to visualise processes and improve supply chain efficiency. Process Improvement: Covers core principles and strategies for process improvement, including identifying areas for enhancement and measuring impacts. Process Improvement - How to Reduce Waste: Focuses on Lean Six Sigma principles to identify and eliminate waste in processes, contributing to cost savings and improved efficiency. Lean Six Sigma: Toolkit: Equips participants with a toolkit of essential Lean Six Sigma methodologies and tools for practical implementation. Project Management: Building a Project Charter: Guides participants in building a project charter within the Lean Six Sigma framework, ensuring effective initiation and leadership of projects. Embark on your Lean Six Sigma journey, and stay ahead in your professional journey! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lean Six Sigma course is suitable for: Aspiring professionals keen to explore operational excellence through Lean Six Sigma. Existing operational managers seeking to enhance their knowledge of Lean Six Sigma. Individuals aiming to embark on a quality control career pathway. Entrepreneurs aiming for streamlined operations in their start-ups. Requirements Without any formal requirements, you can delightfully enrol in this Lean Six Sigma course. Career path This Lean Six Sigma course will help you to pursue different career paths: Lean Six Sigma Consultant - £45K to 65K/year. Operations Manager - £30K to 50K/year. Process Improvement Manager - £35K to 55K/year. Quality Assurance Analyst - £25K to 45K/year. Supply Chain Analyst - £28K to 50K/year. Lean Six Sigma Trainer - £40K to 70K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

With a single payment you will gain access to Level 3 Tax Accounting including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to steer clear of mistakes that could cost you money by enrolling in our exclusively designed Level 3 Tax Accounting. This course educates you on the right way to effectively handle complex accounting and tax preparation tasks, equipping you with the skills to make smart financial decisions in the best interests for your company. Tax Accountancy is a highly valued profession with multiple opportunities for advancement. After successful completion, you will be more than capable of building the best business strategies to make a profit. You will have the skills to resolve taxable income, research difficult tax issues to develop appropriate solutions, determine employment and benefits, and much more. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Level 3 Tax Accounting will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Level 3 Tax Accounting has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Level 3 Tax Accounting is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Level 3 Tax Accounting: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Training? Course 01: Level 3 Tax Accounting Course 02: Introduction to Accounting Course 03: Payroll Management Course Course 04: Budgeting and Forecasting Course 05: Xero Advisor Course 06: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 07: Applied Business Analysis Diploma Course 08: Data Analysis in Microsoft Excel Complete Training Course 09: Microsoft Excel Level 3 Course 10: Time Management Course 11: Professional Bookkeeping Course Curriculum Course 1: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 2: Introduction to Accounting Section 01: Accounting Fundamental Lecture-1. What is Financial Accounting Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules Lecture-3. Financial Accounting Process and Financial Statements Generates Lecture-4. Basic Accounting Equation and Four Financial Statements Lecture-5. Define Chart of Accounts and Classify the accounts Lecture-6. External and Internal Transactions with companies Lecture-7. Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture-8. What are Major Accounting Policies need to be decided by companies Lecture-9. Depreciation Policies Lecture-10. Operational Fixed Asset Controls Lecture-11. Inventory Accounting and Controls Lecture-12. Revenue Accounting and Controls Course 3: Payroll Management Course Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 4: Budgeting and Forecasting Unit-1. Introduction Unit-2. Detail Budget Requirement Unit-3. Process of Making Budget Course 5: Xero Advisor Module 01: Getting Started Module 02: Setting up the System Module 03: Customers and Suppliers Module 04: Fixed Assets Module 05: Bank Payments and Receipts Module 06: Petty Cash Module 07: Bank Reconciliation Module 08: Business Credit Card Account Module 09: Aged Reports Module 10: Payroll and Journals Module 11: VAT Return Module 12: CIS Return Module 13: Accrual and Prepayment Module 14: Accrued Income and Deferred Income Module 15: Depreciation Journal Module 16: Management Reports Module 17: Preparation of Budget Module 18: Preparing Cash Flow Module 19: Payment Services on Xero Module 20: Bank Rules Module 21: Multicurrency on Xero Module 22: App Marketplace Module 23: Introduction of Resources available during Covid-19 Module 24: Correction of Error Course 6: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 7: Applied Business Analysis Diploma Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 8: Data Analysis in Microsoft Excel Complete Training Data Analysis in Microsoft Excel Complete Training Modifying a Worksheet Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Course 9: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Professional Bookkeeping Course Section 01: Introduction Section 02: Basic Accounting Terms Section 03: Common Transactions Section 04: Practice How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Tax Accounting. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Tax Accounting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

This QLS Endorsed course is designed to provide a solid foundation in understanding mental health, its various aspects, and the importance of mental well-being in everyday life. The course delves into the underlying factors contributing to mental health disorders and explores effective approaches for supporting individuals facing mental health challenges. With an insightful curriculum, it aims to equip learners with the essential knowledge to better comprehend mental health issues, recognise symptoms, and contribute to fostering a positive environment for mental well-being. Whether you're seeking personal development or looking to enhance your professional understanding, this course presents valuable insights on mental health in a way that is accessible and engaging. By exploring topics such as mental health disorders, coping strategies, and support networks, you will be prepared to approach mental health matters with sensitivity and awareness. Designed to suit individuals of all backgrounds, this course offers flexible learning opportunities, ensuring that you can enhance your understanding of mental health from the comfort of your own space. Mental Health QLS Bundle Includes the following Courses Course 01: Diploma in Mental Health at QLS Level 5 Course 02: Safeguarding Vulnerable Adults Training Course 03: Learning Disability Nursing Course 04: Depression Counselling Diploma Course 05: Substance Misuse Awareness Online Certification Course Key Features of Mental Health Eligibility for QLS endorsed certificate upon successful completion of the Mental Health course Free CPD Accredited Course Fully online, interactive Mental Health course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Mental Healthtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Mental Health course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Mental Health course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Mental Health course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Mental Health course, learners will be able to order an endorsed certificate, titled: Diploma in Mental Health at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Mental Health basics. Requirements No prior degree or experience is required to enrol in this Mental Health course. Career path This Mental Health Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Looking to build knowledge in childcare and nannying from the comfort of your own home? Our QLS-endorsed course delivers insightful training on the responsibilities, routines, and child-focused approaches that matter most. Whether you're aiming to support families, explore new opportunities in early childhood care, or broaden your understanding of child development, this course serves up structured guidance without overwhelming you with jargon or fluff. You’ll learn about everything from child nutrition and safety protocols to emotional wellbeing and communication strategies—all presented in a format that’s easy to follow and rewarding to complete. The content is designed with real-world application in mind, minus the need to step outside your front door. Simple, straightforward, and smartly delivered—this course gives you the edge to move forward with confidence in childcare support roles. Childcare and Nannying Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Childcare and Nannying at QLS Level 5 Course 02: Learning Disability Nursing Course 03: Child Playwork Course 04: Speech Therapy for Children Course 05: Safeguarding Children: Internet Safety Key Features of Childcare and Nannying Diploma Eligibility for QLS endorsed certificate upon successful completion of the Childcare and Nannying Diploma course Free CPD Accredited Course Fully online, interactive Childcare and Nannying Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Childcare and Nannying Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Childcare and Nannying Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Childcare and Nannying Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Childcare and Nannying Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Childcare and Nannying Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Childcare and Nannying at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Childcare and Nannying Diploma basics. Requirements No prior degree or experience is required to enrol in this Childcare and Nannying Diploma course. Career path This Childcare and Nannying Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and individuals who need to recognize and overcome anxiety occurring in the workplace. Overview Upon successful completion of this course, participants will be able to identify workplace anxiety and learning powerful coping strategies to help work with anxiety, rather than against it. In this course, participants will learn resources and effective skills that will help them recognize and manage anxiety in the workplace. Getting Started Workshop Objectives Action Plan Types of Anxiety Generalized Anxiety Disorder Social Anxiety Panic Disorder Phobias Obsessive-Compulsive Disorder Practical Illustration Physical Symptoms Rapid Heartbeat Panic Attack Headache Trembling or Shaking Digestive Discomfort Practical Illustration Anxiety Triggers Fear of the Unknown Fear of Conflict or Confrontation Holding in Feelings Public Speaking Perfectionism Practical Illustration Anxiety vs. Nervousness Determining the Cause The Duration of Symptoms Intensity of Symptoms Interfering With Life Levels of Anxiety Practical Illustration Recognizing Anxiety in Others Avoiding Social Situations Difficulty Accepting Negative Feedback Difficulty Focusing on Tasks Irrational Fears Offering Support Practical Illustration Coping Strategies (I) Keeping a Journal Power of Positive Thinking Creating a ?Me? Place Establish Attainable Goals -- Rule Practical Illustration Coping Strategies (II) Talk With Friends and Family Get Enough Sleep Eating Well and Exercise Breathing Exercises Begin Small and Build Up to Larger Challenges Practical Illustration Acknowledge the Situation It?s OK to Make a Mistake Accept the Situation, and Move On Ending the Cycle Identify the Trigger You?re Not Alone Practical Illustration The Positive Aspects Alerts Us to Danger Improves Self-Awareness Great Motivator Prevent Mistakes Empathetic and Understanding Practical Illustration When to Seek Extra Help? Feeling Overwhelmed Physical Changes Unable to Work or Function Experiencing Panic Attacks Feelings of Irritability Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Managing Workplace Anxiety training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Workplace Anxiety course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

You will thoroughly understand every relevant concept about human resources management within this course.

Description: The Operation and Security Management Diploma course teaches both Operational Management and Security Management concepts and techniques. Throughout the course, you will learn the basics of operation management, human resource management, assets management, supply chain management, and cost management.  Then the course covers the concepts, skills and techniques of Security Management such as types of security threats, identity theft, piracy, data classification, ways of protecting your digital information, malware and more. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operation and Security Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operation and Security Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Operation and Security Management Diploma - Updated Version Module 01: Introduction To Operations Management Introduction To Operations Management 00:23:00 Module 02: Project Management Project Management 00:22:00 Module 03: Business Development And Succession Planning Business Development And Succession Planning 00:27:00 Module 04: Process Management Process Management 00:26:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:23:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:23:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:19:00 Module 09: Quality Management Quality Management 00:23:00 Module 10: Managing Risk And Recovery Managing Risk And Recovery 00:29:00 Module 11: Performance Management Performance Management 00:21:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:19:00 Module 15: Conflict Management Conflict Management 00:17:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:40:00 Module 18: Business Environment Business Environment 00:19:00 Module 19: Business Writing Skills Business Writing Skills 00:39:00 Operation and Security Management Diploma - Old Version Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 05 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 06 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Module 07 The Basics Of Security Management 00:15:00 Security Management Planning And Implementing 00:15:00 How to Build a Security Management Team 00:15:00 The Role And Responsibilities of a Security Officer 00:30:00 Security Management Governance 00:15:00 Organizational Security Models 00:30:00 Understanding Risk, Threat, And Vulnerability 00:15:00 Information Risk Management 00:30:00 Different Types of Crimes 00:15:00 Understanding What Burglaries Are 00:15:00 Definition and Dangers of Hijacking 00:15:00 Domestic Violence in the Workplace 00:30:00 Child abuse: Identification, Reporting, and Prevention 00:30:00 Sexual Violence: Prevention Strategies 00:15:00 Module 08 Types of Security Threats 00:29:00 Social Engineering 00:31:00 Identity Theft 00:29:00 Data Classification 00:28:00 Protecting Your Digital Information 00:45:00 Malware 00:17:00 Security from End-to-End 00:27:00 Piracy 00:16:00 Security Policies 00:17:00 Moving Forward 00:12:00 Mock Exam Mock Exam- Operation and Security Management Diploma 00:30:00 Final Exam Final Exam- Operation and Security Management Diploma 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Many businesses have no room in their budget to build a proper office to work in or to deal through with clients, for which many individuals find it much appropriate to build an online business. Through this course, we introduce you to the legal online profit methods. Learn how to save money and to make online profits through legal strategies which are easy to implement. Explore the advantages and disadvantages of setting an online business. Identify the key features of a successful online business. Who is this course for? This course is designed for individuals who are looking forward to learning about how to set a successful online business. This course is ideal for individuals who are caring small budgets but are willing to set a great business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Legal Online Profit course will be very beneficial and helpful, especially to the following professionals: Freelancer. Blogger. SEO Consultant Social Media Consultant. Web Designer. App Developer. Diploma in Legal Online Profit Introduction: Protecting Yourself - And Your Customer 00:15:00 Basic Concepts Of Business Structures 01:00:00 Types of Corporation 01:00:00 How And Why To Incorporate Your Business 01:00:00 Benefits Of Setting Up An Offshore Corporation 01:00:00 Advertising & Marketing in The Digital Age 01:00:00 Conclusion 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00