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The 'Virtual Team Building & Management' course is designed to equip participants with the skills and strategies needed to effectively lead and collaborate with virtual teams. In this dynamic online learning experience, participants will explore the challenges and opportunities presented by virtual work environments, and they will learn how to foster teamwork, communication, and trust among team members spread across different locations. Learning Outcomes: Set up and organize a virtual team for optimal performance and productivity. Conduct effective virtual team meetings that facilitate communication and collaboration. Develop clear and efficient communication strategies to bridge geographical gaps. Build trust and strong relationships among virtual team members. Address cultural differences and diversity to create a cohesive virtual team. Implement techniques for successfully managing a virtual team and achieving goals. Handle challenges posed by poor team players and maintain team dynamics. Choose the right tools and technologies for seamless virtual collaboration. Why buy this Virtual Team Building & Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Virtual Team Building & Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Virtual Team Building & Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Team leaders and managers working with remote or virtual teams. Professionals transitioning to virtual work environments. Project managers overseeing dispersed teams. Human resources professionals interested in enhancing virtual team dynamics. Prerequisites This Virtual Team Building & Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Virtual Team Manager - Median salary of $65,000 - $90,000 per year. Remote Project Manager - Median salary of $70,000 - $100,000 per year. Virtual Collaboration Specialist - Median salary of $60,000 - $85,000 per year. Remote Team Coordinator - Median salary of $55,000 - $75,000 per year. Virtual Team Facilitator - Median salary of $50,000 - $70,000 per year. Course Curriculum Module 01: Setting Up Your Virtual Team (I) Setting Up Your Virtual Team (I) 00:07:00 Module 02: Setting Up Your Virtual Team (II) Setting Up Your Virtual Team (II) 00:05:00 Module 03: Virtual Team Meetings Virtual Team Meetings 00:06:00 Module 04: Communication (I) Communication (I) 00:06:00 Module 05: Communication (II) Communication (II) 00:08:00 Module 06: Building Trust Building Trust 00:05:00 Module 07: Cultural Issues Cultural Issues 00:05:00 Module 08: To Succeed With a Virtual Team To Succeed With a Virtual Team 00:06:00 Module 09: Dealing With Poor Team Players Dealing With Poor Team Players 00:05:00 Module 10: Choosing the Right Tools Choosing the Right Tools 00:06:00 Assignment Assignment - Virtual Team Building & Management 00:00:00

Equip yourself and your organization with the essential tools to tackle and prevent sexual harassment in the workplace. This comprehensive course covers the legal aspects, identification, response, and prevention strategies, providing a rounded understanding that is crucial in today’s work environment.

Working at Height 'Awareness Only' Approved Online Training

Banksman Approved Online Training

24-Hour Flash Sale! Prices Reduced Like Never Before!! Welcome to the exciting world of Leadership Management, where you're not just managing teams but inspiring change and driving success. With leadership roles continually evolving, it's crucial to stay ahead with effective skills that address today's dynamic work environments. According to recent UK statistics, companies with engaged team leaders see a 21% increase in profitability. Hence, we came up with this CPD Certified Diploma that offers you the tools to lead and excel! This comprehensive Leadership Management Diploma equips supervisors and team leaders with critical skills to enhance their leadership abilities. From defining what makes a team successful to mastering the art of negotiation and managing virtual teams, this course covers it all. You'll learn effective communication techniques, stress management, risk management processes, and how to manage change, ensuring you're well-prepared to take on leadership roles that demand adaptability and foresight. We're also offering 2 gift courses for absolutely free! These are: Gift Course 01: Admin, Secretarial & PA Gift Course 02: Strategic Management Learning Outcomes of this Leadership Management Bundle: Define and develop high-performing teams with precision and strategy. Understand and apply essential leadership versus management principles. Enhance team motivation and performance through effective talent management. Implement advanced communication and negotiation techniques within teams. Manage workplace stress and mental health proactively. Master the processes of managing change and conflict within teams. Capitalise on the opportunity to transform your managerial skills into leadership excellence with our Leadership Management Diploma. Enrol now, and start leading with confidence and strategic insight today! Why Prefer this Course? Get a chance to order QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Leadership Management. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Leadership Management setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Leadership Management related fields, impacting their Leadership Management experiences and long-term development. Curriculum Breakdown of the Gift Courses Gift Course 01: Admin, Secretarial & PA Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Gift Course 02: Strategic Management Module 01: Preparing for the Strategic Planning Process Module 02: Establish a Committee Module 03: Gather Operational Data Module 04: Develop a Mission Statement Module 05: Develop a Vision Statement Module 06: Assess Internal and External Environments Module 07: Performing SWOT Analysis Module 08: Prioritise What the Strategic Plan Will Address Module 09: Set Goals and Objectives Module 10: Develop Strategy for Achieving Goals Module 11: Draft the Strategic Plan Module 12: Assign Responsibility and Authority Module 13: Establish a Monitoring System Assessment Process of Leadership Team Management You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam After passing the Diploma in Team Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Module 1: Defining Team 15:00 1: Module 1: Defining Team Preview 15:00 Module 02: Understanding Management and Leadership 14:06 2: Module 02: Understanding Management and Leadership 14:06 Module 03: Building High Performing Teams 15:55 3: Module 03: Building High Performing Teams 15:55 Module 04: Motivating Team Members 20:05 4: Module 04: Motivating Team Members 20:05 Module 05: Talent Management 23:03 5: Module 05: Talent Management 23:03 Module 06: Stress Management and Mental Health 13:48 6: Module 06: Stress Management and Mental Health 13:48 Module 07: Succession Planning 16:40 7: Module 07: Succession Planning 16:40 Module 08: Communication Skills 24:49 8: Module 08: Communication Skills 24:49 Module 09: Negotiation Techniques 09:08 9: Module 09: Negotiation Techniques 09:08 Module 10: Managing Change 11:42 10: Module 10: Managing Change 11:42 Module 11: Managing Time 16:21 11: Module 11: Managing Time 16:21 Module 12: Managing Conflict 17:11 12: Module 12: Managing Conflict 17:11 Module 13: Risk Management Process 08:12 13: Module 13: Risk Management Process 08:12 Module 14: Managing Virtual Teams 08:33 14: Module 14: Managing Virtual Teams 08:33 Assessment (Optional) 13:00 15: Assessment 13:00 Order Your Certificate 02:00 16: Order Your CPD Certificate 01:00 17: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Leadership Management Anyone interested in learning more about the topic is advised to take this bundle. This Leadership Management bundle is ideal for: Aspiring leaders Team supervisors HR professionals Project managers Corporate trainers Management consultants Requirements You will not need any prior background or expertise to enrol in this Leadership Management course. Career path After completing this Leadership Management bundle, you are to start your career or begin the next phase of your career. Team Leader: £24,000 - £40,000 HR Manager: £35,000 - £55,000 Project Manager: £40,000 - £70,000 Risk Manager: £50,000 - £80,000 Change Manager: £45,000 - £75,000 Corporate Trainer: £30,000 - £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Upon finishing the Team Management course, you will receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Diploma in Team Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery

The Occupational Safety and Incident Management course provides comprehensive training in workplace first aid, incident management, and essential life-saving techniques. Covering legal frameworks, primary and secondary surveys, CPR, injury management, and emergency protocols, this course equips participants with the skills to effectively respond to various workplace emergencies. Learning Outcomes: Understand the fundamentals of workplace first aid and its importance. Familiarize yourself with the legal framework surrounding workplace first aid. Gain proficiency in incident management strategies for different workplace scenarios. Learn the primary and secondary survey techniques to assess injuries and conditions. Acquire practical knowledge of basic first-aid techniques for minor injuries. Develop skills to handle secondary illnesses and breathing problems at the workplace. Gain confidence in responding to fractures, dislocations, and other injuries. Know how to initiate emergency protocols and effectively call for help. Why buy this Occupational Safety and Incident Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Occupational Safety and Incident Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Employees and managers across various industries seeking to enhance workplace safety. Health and safety officers responsible for implementing safety protocols. Individuals interested in obtaining workplace first aid and incident management skills. Emergency response team members and safety committee members. Prerequisites This Occupational Safety and Incident Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Health and Safety Officer: Implement and oversee workplace safety protocols and incident response. Emergency Response Team Member: Act as first responders during workplace emergencies. Human Resources Manager: Ensure employee well-being by promoting workplace safety and preparedness. Occupational Health Nurse: Provide medical support and emergency care in occupational settings. Facility Manager: Maintain safe work environments and coordinate emergency procedures. Course Curriculum Occupational Safety and Incident Management Introduction to Workplace First Aid 00:34:00 Legal Framework for Workplace First Aid 00:29:00 Incident Management at Work 00:34:00 Primary Survey 00:20:00 Secondary Survey 00:21:00 Basic First-Aid Techniques 00:38:00 Dealing with Minor Injuries at the Workplace 00:42:00 Secondary Illness Loss of Responsiveness and CPR 00:18:00 Secondary Illness Breathing Problems 00:17:00 Secondary Illnesses and Injuries 00:27:00 Dealing With Fractures and Dislocations 00:19:00 Call for an Emergency 00:14:00

Embark on a transformative journey into workplace efficiency with our course, 'Optimizing Workspaces: The 5S Lean Methodology in Action.' In this dynamic exploration of Lean principles, we unravel the intricacies of the 5S system-Sort, Set in Order, Shine, Standardize, and Sustain. Brace yourself for an immersive experience where theoretical foundations seamlessly blend with practical insights, offering you a blueprint to revolutionize workspaces. Whether you're a novice or seasoned professional, our course is your gateway to unlocking the full potential of the 5S methodology, fostering a culture of continuous improvement. Learning Outcomes Master the principles and applications of Lean Methodology. Implement the 5S system with precision and efficacy. Develop skills to assess, strategize, and optimize workspaces. Gain insights into the role of a 5S Facilitator and its practical implementation. Cultivate a mindset of continuous improvement and sustainability in the workplace. Why choose this Optimizing Workspaces: The 5S Lean Methodology in Action course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Optimizing Workspaces: The 5S Lean Methodology in Action course for? Professionals seeking to enhance organizational efficiency. Managers and supervisors aiming to implement Lean principles. Individuals interested in creating streamlined and organized work environments. Students pursuing studies in business, operations, or management. Entrepreneurs eager to cultivate a culture of productivity in their ventures. Career path Lean Consultant: £40,000 - £50,000 per annum Operations Manager: £45,000 - £55,000 per annum Quality Assurance Specialist: £35,000 - £45,000 per annum Process Improvement Analyst: £38,000 - £48,000 per annum Supply Chain Coordinator: £32,000 - £42,000 per annum Continuous Improvement Director: £60,000 - £70,000 per annum Prerequisites This Optimizing Workspaces: The 5S Lean Methodology in Action does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Optimizing Workspaces: The 5S Lean Methodology in Action was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Lean Methodology and 5S System Introduction to Lean Methodology and 5S System 00:11:00 Module 02: Sort (1S) Sort (1S) 00:10:00 Module 03: Set in Order (2S) and Shine (3S) Set in Order (2S) and Shine (3S) 00:12:00 Module 04: Standardize (4S) and Sustain (5S) Standardize (4S) and Sustain (5S) 00:10:00 Module 05: 5S Facilitator and Implementation of 5S 5S Facilitator and Implementation of 5S 00:11:00

Embark on a transformative journey with our 'Workplace Health and Safety Advanced Diploma.' This meticulously crafted course unveils the intricacies of maintaining health and safety in diverse work environments. From discerning the pivotal laws governing workplace safety to developing strategies for hazard management, every module is tailored to nurture a profound understanding. Whether it's about electrical hazards or risk assessments, you're poised to become an indispensable asset to any organisation, championing the cause of safety. Learning Outcomes Grasp the fundamental principles of health and safety laws in the workplace. Master the art of managing diverse health and safety concerns. Acquire proficiency in risk assessment and understanding common workplace risks. Develop strategies to promote workplace health, safety, and welfare. Recognise and mitigate diverse health and safety hazards across different work settings. Why choose this Workplace Health and Safety Advanced Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Workplace Health and Safety Advanced Diploma Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Workplace Health and Safety Advanced Diploma for? Aspiring health and safety officers keen to deepen their expertise. Managers and supervisors aiming to foster a safer workplace. Entrepreneurs desiring to ensure their business adheres to safety norms. Individuals wishing to transition to a role focused on workplace safety. Professionals from diverse industries aiming to champion health and safety best practices. Career path Health and Safety Officer: £25,000 - £40,000 per annum Risk Assessor: £30,000 - £45,000 per annum Workplace Safety Consultant: £35,000 - £50,000 per annum Health and Safety Manager: £40,000 - £60,000 per annum Fire Safety Officer: £29,000 - £42,000 per annum Electrical Safety Inspector: £32,000 - £47,000 per annum Prerequisites This Workplace Health and Safety Advanced Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Health and Safety Advanced Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Workplace Health and Safety Advanced Diploma Health and Safety at Work and the Laws 00:23:00 Managing for Health and Safety 00:42:00 Risk Assessment and Common Risks 00:21:00 Workplace Health, Safety and Welfare 00:19:00 Accidents and Ill Health at Work 00:17:00 Electrical, Fire and Gas Safety 00:25:00 Safety in Different Work Settings 00:21:00 Work Equipment Hazards and Risk Control 00:22:00 Other Health and Safety Hazards at Work 00:23:00 Mock Exam Mock Exam - Workplace Health and Safety Advanced Diploma 00:20:00 Final Exam Final Exam - Workplace Health and Safety Advanced Diploma 00:20:00

Are you concerned about the increasing risk of infectious diseases and their impact on your workplace? Imagine a reality where you're the go-to expert on safeguarding against infectious illnesses, adept at containing outbreaks, and skilled in implementing effective preventive measures. Our course, 'Infectious Diseases in the Workplace: Prevention and Response,' serves as your comprehensive guide, unravelling the complex layers of epidemiology, risk assessment, and infection control. In this illuminating course, you'll journey through modules that cover everything from the basic anatomy of infectious diseases to complex topics like outbreak management and emergency preparedness. Whether you're dealing with the common cold or grappling with something as severe as an epidemic, this course equips you with the knowledge to confidently tackle these challenges. Understand the intricacies of disease control measures and delve into the mechanics of epidemiology to gain a holistic understanding of the subject matter. Learning Outcomes Gain an in-depth understanding of infectious diseases, their types, and modes of transmission. Learn to assess risks associated with occupational exposure to infectious diseases. Acquire knowledge on implementing effective infection control measures in diverse work environments. Understand the principles of epidemiology and how they relate to disease control. Master the skills required for managing outbreaks and preparing for emergencies. Why buy this Infectious Diseases in the Workplace: Prevention and Response? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Infectious Diseases in the Workplace: Prevention and Response there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Infectious Diseases in the Workplace: Prevention and Response for? Health and safety officers seeking to enhance workplace safety. Human resource managers tasked with health and well-being responsibilities. Medical staff, including nurses and paramedics, operating in occupational settings. Business owners aiming to safeguard their enterprises from infectious disease risks. Educators in schools and colleges looking to bolster health protocols. Prerequisites This Infectious Diseases in the Workplace: Prevention and Response does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Infectious Diseases in the Workplace: Prevention and Response was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Infection Control Nurse: Average Salary £32,000 - £44,000 Health and Safety Advisor: Average Salary £25,000 - £40,000 Epidemiologist: Average Salary £30,000 - £45,000 Occupational Health Advisor: Average Salary £36,000 - £50,000 Human Resource Manager in Health: Average Salary £35,000 - £55,000 Emergency Preparedness Consultant: Average Salary £40,000 - £60,000 Course Curriculum Module 01: Introduction to Infectious Diseases Introduction to Infectious Diseases 00:14:00 Module 02: Common Infectious Diseases in the Workplace Common Infectious Diseases in the Workplace 00:17:00 Module 03: Epidemiology and Disease Control Epidemiology and Disease Control 00:20:00 Module 04: Occupational Exposure and Risk Assessment Occupational Exposure and Risk Assessment 00:17:00 Module 05: Infection Control Measures in the Workplace Infection Control Measures in the Workplace 00:13:00 Module 06: Outbreak Management and Emergency Preparedness Outbreak Management and Emergency Preparedness 00:18:00

Embark on a transformative journey to unravel the intricacies of conflict with our comprehensive Conflict Management course. In the dynamic seas of human interaction, conflicts are inevitable, but mastering the art of conflict resolution sets you apart as a skilled navigator. This course opens with a captivating 'Introduction' that paves the way for an exploration into the keys to conflict, unraveling the nuances of how misunderstandings arise, and providing effective solutions. Dive deep into the psychology of personality types in conflict, and discover the secrets to de-escalating conflicts with finesse. The closing section ties it all together, leaving you equipped with invaluable conflict management skills. Learning Outcomes Gain a profound understanding of the keys to conflict. Identify the root causes and solutions to misunderstandings. Navigate the intricacies of personality types in conflict. Master the techniques for de-escalating conflicts. Develop a holistic approach to conflict resolution. Why choose this Conflict Resolution course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conflict Resolution course for? Professionals seeking to enhance conflict resolution skills. Team leaders aiming to create harmonious work environments. Individuals interested in understanding the psychology of conflict. Managers striving to foster effective communication within teams. Anyone navigating personal or professional conflicts. Career path Conflict Resolution Specialist: £30,000 - £45,000 Human Resources Manager: £40,000 - £60,000 Team Leader/Supervisor: £25,000 - £40,000 Mediator: £35,000 - £50,000 Organizational Psychologist: £45,000 - £70,000 Communication Strategist: £35,000 - £55,000 Prerequisites This Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Conflict Resolution Introduction to Conflict Resolution 00:15:00 Module 02: Issues and Origin of Conflict Issues and Origin of Conflict 00:22:00 Module 03: Emotion And Conflict Emotion And Conflict 00:16:00 Module 04: Decision Making In Conflict Decision Making In Conflict 00:21:00 Module 05: Rising Above the Conflict Rising Above the Conflict 00:16:00 Module 06: Creativity Outcome From Conflict Creativity Outcome From Conflict 00:19:00 Module 07: A Conflict Resolution Process A Conflict Resolution Process 00:17:00 Module 08: Essentials of Resolutionary Thinking Essentials of Resolutionary Thinking 00:20:00 Module 09: Techniques of Managing Conflict Techniques of Managing Conflict 00:24:00 Module 10: A Finer Way of Resolving Conflict A Finer Way of Resolving Conflict 00:15:00 Module 11: Approaches for Solving Group Conflict Approaches for Solving Group Conflict 00:18:00 Module 12: The Ethics of Resolution The Ethics of Resolution 00:25:00