1101 Courses

A Health & Safety Executive Approved course that complies with First Aid Regulations 1981 and includes AED training. This is an in-depth course that will take you through a wide range of injuries and illnesses that occur in the workplace. Who Should Attend? People that are in high-risk work environments. Nominees by an employer who deems that their business requires a First Aider. Course Content Health & Safety Using a First Aid Kit Incident Management Resuscitation / CPR - Adult, Child, Baby AED Familiarisation Recovery Position Choking - Adult, Child, Baby Burns & Scalds Poisoning including Anaphylaxis Epilepsy Shock Bleeding & Nose Bleeds Asthma Head Injuries Fractures, Sprains & Strains Many Other Specific Conditions Course Duration: Three Days (18 Hours) Certification Independent qualified assessors carry out the assessments. Each delegate that passes will receive a Certificate valid for Three years.

If you assess students in the workplace against industry or occupational standards, this is the industry standard qualification that you must hold. You must be able to work with 2 learners in the workplaces to demonstrate your assessing skills. Further Information The course is delivered split into 3 parts: 4 half day workshops delivered via Zoom The completion of 3 assignments. Carrying out assessment activity in the workplace Benefits By attending this course, you will be able to: Understand the role of an assessor and the principles and practices of assessment Plan assessments in the workplace with at least two learners Use different assessment methods, make assessment decisions and give feedback to learners Involve learners and others in the assessment process – ensuring decisions are countersigned, quality assured and that assessment practice is standardised Apply legal and regulatory requirements to your assessment

To help address this complex and yet commonplace experience, we’ve designed a one-day workshop to help professionals who experience passive-aggressive behaviour and toxic interpersonal communication in the workplace cope more effectively. Designed to be a decisive first step into gaining control over workplace toxicity, over the course of one day, attendees will be taught to recognise patterns of passive-aggressive behaviours and will learn how to respond appropriately to it. The workshop we will work through exercises to help demystify passive-aggressiveness so that it can be rendered increasingly more harmless to those who experience it routinely. Through specially designed exercises informed by the field of Emotion Psychology and Neuroscience you will also learn how to be less affected by it without resorting to repressing your emotions and shutting down.

The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual’s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment. If you will also assess knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, click here. If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement, click here. Learners will achieve 9 credits across 2 units: Understanding the principles and practices of assessment Assess occupational competence in the work environment

A Health & Safety Executive Approved course that complies with First Aid Regulations 1981 and includes AED familiarisation. This Course is ideal for smaller work places for persons in a lower risk work environment. Who Should Attend? Any member of an organisation who would find themselves in charge, or who has been appointed to take charge of first aid during a first aid emergency in the absence of a qualified First Aider. Course Content • Health & Safety • AED Familiarisation • First Aid Kit • Resuscitation/CPR - Adult, Child, Baby • Recovery Position • Choking - Adult, Child, Baby • Burns & Scalds • Poisoning including Anaphylaxis • Epilepsy • Shock • Bleeding & Nose Bleeds • Asthma • Head Injuries • Breaks, Sprains & Strains • Specific Conditions (Heart Attack) Assessment / Certification Independent qualified assessors carry out the assessments. Each delegate that passes will receive a Certificate valid for Three years. Please note that training can take place upto 3 months in advance of the Certificate expiry date. The new Certificate will be dated from the expiry date of the old Certificate.

Duration 2 Days 12 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation. Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites The change management foundation certificate is required to sit the practitioner level exam. 1 - Change Impact Levers for change Levels of adoptions and critical mass Reinforcing systems 2 - Exam Preparation Change Management Practitioner exam preparation Change Management Practitioner exam

Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry. Learning Outcomes: Gain a thorough understanding of Concierge Services and their types Develop the necessary skills to excel in the Hospitality industry as a Concierge Learn the principles of running a successful Concierge Service Business Understand the importance of delivering exceptional customer service Acquire knowledge of Emergency Measures for a Hotel Concierge Master the Concierge Work Environment and Etiquette In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry. This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge. By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes. Join us now and unlock endless possibilities in the Hospitality industry! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Individuals aspiring to become Concierge Hospitality professionals who want to advance in their careers Business owners looking to start or improve their Concierge Service Business Graduates in Hospitality Management Anyone interested in the Hospitality industry Career path Our course will prepare you for a range of careers, including: Concierge - starting salary of £18,000 to £22,000 per annum Head Concierge - starting salary of £22,000 to £30,000 per annum Concierge Manager - starting salary of £30,000 to £35,000 per annum Front Office Manager - starting salary of £22,000 to £35,000 per annum Hotel Manager - starting salary of £35,000 to £50,000 per annum

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.After the successful completion of the course, you will be able to learn about the following, Workforce Management in Organizations: Basic Concept & Role of HR in Organization. Job Design In Organization. HR Strategies: The Performance Management System. The Performance Management Cycle. Work Environment: Communication framework. Conflict Resolution. Psychological Environment: Employees wellbeing. Employee Wellbeing Programme. By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent. The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Corporate Work Environment Self-paced pre-recorded learning content on this topic. Corporate Work Environment Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. HR Manager Employee Relations Specialist Diversity and Inclusion Manager Training and Development Manager Occupational Health and Safety Specialist Compensation and Benefits Specialist Talent Acquisition Manager Organizational Development Consultant Employee Engagement Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Course Description: Enhance your company’s reputation and commitment to health and safety with our Public & Company Image / Health and Safety Awareness Training. This essential course is designed to help organisations and employees understand the impact of their actions on public perception, and equip them with health and safety knowledge that supports a safe, professional, and positive work environment. Course Format: Online