Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! As the hotel and hospitality industry continues to evolve, the role of the Concierge has become vital. A Concierge desk serves the crucial function of accommodating guests to enhance the overall standard of the organisation. Concierges aim to promote a property's marketable value and reputation, and hence it's very challenging. So, if you're ready to take the challenge and build an enchanting career opportunity ahead, then this Concierge is the right choice for you! Enrol now and start thriving. This Certificate in Concierge at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development and career progression related to Concierge substantial and easier than ever! In addition, this course will give you a solid understanding of delivering concierge services to customers, including agreement, sequence, complaints, and opportunities. Besides principles, standards, and skills, this course will educate about concierge workplace etiquette and workplace safety. So, join us today and gear up for excellence! What will I learn from this course? Explore various services and standards Understand the necessary skills required like telephone etiquette, networking, customer service, etc. Understand the concierge services business principles and models Acknowledge the sequence to deliver customer service Methodologies of workplace safety and emergency measurements Take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Module 01: Understanding the Service Module 02: Types Module 03: Necessary Skills Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Work Environment and Etiquettes Module 07: Emergency Measures Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Concierge at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any academic background can enrol on this course. However, this course is preferable for: Baggage Porters and Bellhops Hotel Desk Clerk Travel Agent Tour Guide Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this course can lead you to the following career paths: Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor And many more! Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in Concierge at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Concierge at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Course Overview Conflicts are responsible for wasting valuable time, creating a toxic work environment and disrupting relationships. That's why it is important to address the issues before they get out of hand. Learn how to resolve conflict and establish a peaceful environment in the workplace with our Conflict Resolution Skills Training course. Through the engaging modules of this course, you will gain a deep understanding of the principles of conflict resolution. Here, you will learn how to manage negative views and emotions. Then the course will focus on conflict resolution methods. Furthermore, the course will also teach you the strategies for using meditation for conflict resolution. So, if you want to add a valuable skill set to your resume and boost your employability, enrol now! Course Sneak Peek Learning Outcomes Learn the definition of conflict and how conflict sparks Know how to handle negative emotions and opinions Understand the process of looking at the situation from a broader point of view. Familiarise yourself with effective conflict resolution methods Learn how to use meditation in resolving conflicts Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Conflict management Problem-solving Team building Who Should Take this Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Who Should Take This Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this Conflict Resolution Skills Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Conflict Resolution Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Conflict Resolution Skills Training successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Conflict Resolution Skills Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerCustomer Service Executive HR Executive Course Curriculum Module 01: Understanding Conflict and How it Begins Understanding Conflict and How it Begins 00:07:00 Module 02: Dealing with Emotions and Decisions During Conflict Dealing with Emotions and Decisions During Conflict 00:07:00 Module 03: Standing Back and Reaching Better Outcomes Dealing with Emotions and Decisions During Conflict 00:07:00 Module 04: Effective Conflict Resolution Methods Effective Conflict Resolution Methods 00:08:00 Module 05: What to Look for in Mediation What to Look for in Mediation 00:09:00 Module 06: Aftermath of a Conflict Aftermath of a Conflict 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Enhance workplace safety with our comprehensive Manual Handling Course, designed to equip your team with essential skills to safely lift, carry and move objects, reducing the risk of injury. Led by experienced trainers, this course covers best practices, ergonomic techniques and legal compliance to ensure a safer, more efficient work environment. Book now to protect your workforce and boost productivity!
This course has been designed to help you to learn about the fundamentals of resilience and to provide you with practical tools that you can apply immediately to create positive change in your life.
Diversity Training It is estimated that diverse companies are 35% more likely to outperform their less diverse counterparts. In an age where inclusivity and diversity are essential business practices, our Diversity Training course is a great resource for professionals seeking to foster a more inclusive workplace. This comprehensive Diversity Training course dives into the complex fabric of workplace diversity, equipping you with the knowledge and skills to navigate and enrich diverse environments. It is especially important in today's globalised world, where understanding and embracing diversity is key to personal and organisational success. The curriculum begins with an introduction to the concept of diversity, exploring its multi-sided nature and the various factors that contribute to a diverse workplace. As the course progresses, it addresses critical issues such as prejudice, stereotyping, and discrimination and uncovers the often-overlooked realm of unconscious biases. By offering insights into these complex areas, the Diversity Training course prepares you to actively participate in creating more inclusive and harmonious work environments. Beyond theoretical knowledge, the Diversity Training course offers practical guidance on avoiding unconscious biases at work, adapting to new paradigms in workplace diversity, and understanding the limitations of diversity training. The final module focuses on effective strategies for dealing with diversity, ensuring that you are well-equipped to lead and thrive in diverse settings. So what are you waiting for? Enrol today! What Will You Learn? After completing this Diversity Training course, you will be able to: Understand the fundamentals and importance of diversity in the modern workplace. Identify various factors that contribute to a diverse work environment. Recognise and address prejudice, stereotyping, and discrimination. Uncover and mitigate unconscious biases in professional settings. Implement strategies to avoid unconscious biases in the workplace. Adapt to new paradigms and practices in workplace diversity. Understand the limitations of diversity training and how to overcome them. Develop skills to effectively manage and embrace diversity in the workplace. Who is This Course For? This Diversity Training course is ideal for: Professionals seeking to enhance their understanding and management of diversity in the workplace. Human Resources personnel aiming to implement effective diversity and inclusion policies. Team leaders and managers dedicated to creating inclusive and dynamic team environments. Anyone interested in personal growth and enhancing their interpersonal skills in diverse settings. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Diversity Introduction to Diversity 00:36:00 Module 02: Factors that Create Diversity Factors that Create Diversity 00:33:00 Module 03: Prejudice, Stereotyping & Discrimination Prejudice, Stereotyping & Discrimination 00:32:00 Module 04: Unconscious Biases Unconscious Biases 00:43:00 Module 05: Avoiding Unconscious Biases at the Workplace Avoiding Unconscious Biases at the Workplace 00:35:00 Module 06: New Paradigms in Workplace Diversity New Paradigms in Workplace Diversity 00:34:00 Module 07: Diversity Training & Its Limitations Diversity Training & Its Limitations 00:33:00 Module 08: Dealing with Diversity Dealing with Diversity 00:32:00
Immerse yourself in the enlightening realm of 'Workplace Stress Management'. This pivotal course unravels the complex tapestry of stress, offering learners a profound understanding of its intricacies and implications in the professional setting. Navigate the labyrinth of nerve responses and the role personality plays in stress perception. More crucially, garner the tools and strategies to effectively manage stress both in your professional environment and in personal spheres, striking that elusive balance between work and life. Learning Outcomes: Understand the fundamentals of stress and its effects on individuals. Recognise and address the signs and symptoms of workplace stress. Evaluate the influence of personality traits on stress perception and reaction. Develop strategies to manage and alleviate stress at work. Cultivate practices to achieve a harmonious work-life balance. Why buy this Workplace Stress Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Workplace Stress Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Workplace Stress Management course for? Individuals experiencing workplace stress and seeking coping strategies. Managers and team leaders aiming to foster a stress-free work environment. HR professionals keen on promoting employee well-being. Mental health practitioners expanding their expertise in occupational stress. Anyone aspiring to achieve a balanced professional and personal life. Career path Workplace Well-being Consultant: £28,000 - £55,000 Occupational Health Advisor: £30,000 - £50,000 Mental Health Counsellor: £23,000 - £48,000 HR Welfare Officer: £24,000 - £42,000 Stress Management Trainer: £26,000 - £53,000 Employee Assistance Programme (EAP) Consultant: £29,000 - £56,000 Prerequisites This Workplace Stress Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Stress Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Defining Stress Defining Stress 00:14:00 Module 02: Responses of the Nerves Responses of the Nerves 00:19:00 Module 03: Stress at Workplace Stress at Workplace 00:15:00 Module 04: Personality and Stress Personality and Stress 00:14:00 Module 05: Managing Stress at Work Managing Stress at Work 00:17:00 Module 06: Personal Stress Management Personal Stress Management 00:22:00 Module 07: Work-Life Balance Work-Life Balance 00:19:00 Assignment Assignment - Workplace Stress Management 00:00:00
Venture into the realm of 'Diploma In Industrial Environmental Safety' and unearth the intricate layers safeguarding industrial environments. Navigating through the mechanics of equipment to the nuanced dance of ergonomics, this course is your beacon to mastering the symphony of safety. From averting the perils of slips and missteps to the art of hazardous material handling, you're not just learning safety, but breathing it. Learning Outcomes Understand the foundational principles underpinning industrial safety. Identify potential risks associated with industrial equipment and implement safeguard measures. Develop ergonomic strategies for effective manual handling, reducing injury risks. Formulate measures to prevent common industrial mishaps, such as falls. Become proficient in handling hazardous materials and understanding COSHH regulations. Why choose this Diploma In Industrial Environmental Safety course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Diploma In Industrial Environmental Safety Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma In Industrial Environmental Safety course for? Safety officers keen to enhance their expertise in industrial environments. Industrial professionals aiming to bolster workplace safety measures. Graduates embarking on a career in industrial health and safety. Supervisors in charge of machinery and equipment maintenance. Managers overseeing industrial processes and keen to foster a safe work environment. Career path Industrial Safety Officer: £28,000 - £45,000 Ergonomic Consultant: £30,000 - £50,000 Hazardous Materials Handler: £27,000 - £44,000 Safety and Health Technician: £29,000 - £47,000 Noise Control Specialist: £32,000 - £49,000 COSHH Assessor: £31,000 - £48,000 Prerequisites This Diploma In Industrial Environmental Safety does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma In Industrial Environmental Safety was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Industrial Safety Introduction to Industrial Safety 00:12:00 Module 02: Industrial Equipment and Machineries Industrial Equipment and Machineries 00:12:00 Module 03: Ergonomics and Manual Handling Ergonomics and Manual Handling 00:13:00 Module 04: Slips, Missteps, and Falls Slips, Missteps, and Falls 00:13:00 Module 05: Safe Walking and Driving Safe Walking and Driving 00:13:00 Module 06: Electrical Safety and Noise Control Electrical Safety and Noise Control 00:13:00 Module 07: Hazardous Materials Handling Hazardous Materials Handling 00:12:00 Module 08: COSHH-Control of Substances Hazardous to Health COSHH-Control of Substances Hazardous to Health 00:16:00
Step into the world of virtual collaboration with 'Managing Online Meetings,' a course designed to revolutionize your digital communication skills. Imagine orchestrating online meetings that are not just productive but also engaging, a realm where every participant feels valued and heard. The course begins by guiding you through the meticulous process of planning and preparation, ensuring each online meeting you conduct is purposeful and well-structured. This foundational knowledge sets the stage for seamless and efficient virtual gatherings. As you advance, you'll explore the diverse landscape of online meeting platforms, gaining expertise in selecting and utilizing the right tools for your specific needs. This knowledge is vital in today's digitally driven work environment. The course then delves into the finer nuances of meeting etiquette and provides practical tips to enhance interaction and communication. By mastering these skills, you'll be able to lead online meetings that are not only effective in achieving their goals but also enjoyable and inclusive for all participants. Learning Outcomes Master the art of planning and preparing for online meetings. Gain proficiency in various online meeting platforms. Understand and apply effective meeting etiquette. Develop skills to facilitate engaging and productive online discussions. Learn techniques to handle common virtual meeting challenges. Why choose this Managing Online Meetings course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Managing Online Meetings course for? Professionals tasked with conducting online meetings. Team leaders and managers in remote work environments. Administrative staff coordinating virtual events. Educators and trainers adapting to online teaching. Anyone seeking to improve their virtual communication skills. Career path Virtual Meeting Coordinator - £20,000 to £30,000 Remote Team Manager - £28,000 to £45,000 Online Event Planner - £22,000 to £35,000 Digital Communication Specialist - £25,000 to £40,000 E-Learning Developer - £23,000 to £37,000 Administrative Assistant - £18,000 to £28,000 Prerequisites This Managing Online Meetings does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Online Meetings was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Planning & Preparation Planning and Preparation 00:16:00 Module 02: Online Meeting Platforms Online Meeting Tools Part 01 01:04:00 Online Meeting Tools Part 02 00:45:00 Module 03: Meeting Etiquette and Tips Meeting Etiquette and Tips 00:14:00 Assignment Assignment - Managing Online Meetings 00:00:00