890 Zoom courses

Online Masterclass: How to Carry Out Market Research to Maximize Business Success Could you turn your brilliant business idea into a viable business? Do you wonder if your proposed new product or service will be a hit with customers? How can you find out before launching? This online Market Research Masterclass will empower you to: • Save time and money by carrying out market research effectively by yourself (without a big budget and without engaging a market research agency) • Design a market research questionnaire that will deliver the answers you are seeking • Analyse the results of your market research and estimate the size of the market • Use the results to fine-tune your business, product, or service so that it provides the benefits that potential customers are seeking Before launching a business, product, or service, it is important to evaluate your potential customer's wants and needs so that you don’t make costly mistakes. Market research allows you to discover exactly what your potential customers are looking for. Then, you'll be able to design and launch products or services that meet those needs, boosting your chances of business success. Join this masterclass if: • You have an idea for a business and want to test it first • You are starting up a business and evaluating one or more potential products or services • You have a well-established business and are thinking of launching a new product or service • You want to find out how to carry out your own market research for your small business. This interactive masterclass will take place on Zoom on Tuesday 15th March 2022 (5-30 pm – 7 pm) and on the following two Tuesdays. A handout will be emailed to you after each session. Further support is available on a 1-2-1 basis if required. This 3-session masterclass normally costs £149. The price has been reduced to £95 for February only. Places are limited. Book now at the special price of £95. If you would like to find out more about the Masterclass, book a free, 15-minute call with me.  

Rhino 3d face to face training customised and bespoke Online or Face to Face

A practical programme for HR professionals who are keen to develop a coaching style of interaction either within their teams and/or with business stakeholders. Develop skills in taking a more engaging, non-directive approach to supporting your business and to encouraging a coaching style of communication in your organisation.

Getting Started – A Practical Introduction to Mindfulness. – delivered online via zoom A 10-week rolling program introducing mindfulness. There are 10 sessions with distinct content and it’s fine to join at any point. Getting Started operates on a drop-in basis, so if you miss a session you can cover the content next time it comes around. The sessions are interactive to support learning from each other's experiences. We, therefore, request that participants turn their cameras and microphone on for the sessions. Participants will be muted during meditations to reduce distractions. Getting Started is just that- an accessible introduction to mindfulness, providing a practical guide to building it into everyday life. Each session will cover a different aspect of Mindfulness and will include: Discussion about one of the foundational attitudes of mindfulness Each week focuses on a different foundation of building a mindfulness practice starting with Intention and then the nine foundational attitudes of mindfulness: Beginners Mind; Non-Judgement; Gratitude; Acceptance; Non-Striving; Letting Go; Generosity; Patience and Trust. The science which backs it up and how it applies to our lives. and Guided mindfulness practices These form the backbone of each session because practice promotes presence and Suggestions and tips for practicing in the context of our daily life and The opportunity to ask questions and An info sheet emailed to participants after each Getting Started session Session Topics: 1 | Intention – 20th October 2022 2 | Beginners Mind – 27th October 2022 3 | Non-judgement – 3rd November 2022 4 | Gratitude – 10th November 2022 5 | Acceptance – 17th November 2022 6 | Non-striving – 24th November 2022 7 | Letting Go – 1st December 2022 8 | Generosity – 8th December 2022 9 | Patience – 15th December 2022 10 | Trust – 22nd December 2022

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Power Flow Yoga, is a strong yoga classes to build strength and realign the body. You are likely to get hot & sweaty. Become fit, strong and feel great about yourself. Power flow yoga classes are suitable for all levels with options for strong beginners.

This course raises awareness of mental health. It covers:  What mental health is and how to challenge stigma A basic knowledge of some common mental health issues An introduction to looking after your own mental health and maintaining wellbeing Confidence to support someone in distress or who may be experiencing a mental health issue Format This is a half day course deliver via Zoom Learning takes place through a mix of presentations, group discussions and workshop activities We limit numbers to 25 people per course so that the instructor can keep people safe and supported while they learn Takeaways Everyone who completes the course gets: A certificate of attendance to say you are Mental Health Aware A manual to refer to whenever you need it A workbook including a helpful toolkit to support your own mental health Course Structure What is mental health? Mental Health Continuum Factors which affect mental health Stigma Stress and stress management Spotting signs of distress Mental health conditions:DepressionAnxiety disordersPsychosisEating disordersSuicideSelf-harm Recovery Take 10 Together - starting a supportive conversation Supporting mental health in the workplace Useful statistics Helpful resources

Additional specialist training for those working with couples or helping with relationship issues… Accredited CPD: 4 hours Length: 8.45am–1.00pm (GMT) Fresh, engaging and very, very informative. I learnt things to use in my personal life as well as with the couples I work with Live training delivered online – Join Jennifer Broadley on Thursday 9th May 24 for another jam-packed session live online via Zoom. You will have plenty of opportunities to ask questions. Simply book your place and we will send you email confirmation – your Zoom link will be sent the day before the event. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties, so you will also get a recording for 2 weeks afterwards to maximise your learning. Can’t make this date, then please register your interest and we’ll let you know as soon as another date is available. This additional training session gives us more time to look at how neurodiversity can impact relationships In most cases, applying the skills and techniques learned in the Couples Therapy Online Masterclass is all that’s needed to help a couple move forward in their relationship. Sometimes though, some extra focused knowledge of the challenges within specific types of relationship can help a therapist assess more quickly and meaningfully the relationship dynamic, allowing them to more effectively help the couple find a constructive and compassionate way forward. Why take this course Neurodiversity has been given significant media attention recently, which is all hugely positive. As a result though, more people are seeking out information and answers for their questions and personal experiences. As part of that process, they may well seek some counselling or therapy. It’s important then that, as therapists or counsellors, our knowledge, skillset, language and stories stay as up-to-date and relevant as possible to best serve our clients. In this session, we take time to clarify what’s most helpful and identify practical steps that can help. Jennifer's knowledge and experience shone through What will you learn Debunking the myths about neurodiversity – and replacing them instead with newer, more positive and inclusive research-based thinking The value (or not) of a diagnosis – and the possibility of mis-diagnosis The challenges when one or both partners are neurodiverse The most effective tools to support a re-steer back to respect and compatibility What to look out for with right- and left-brain-orientated neurodiversity How best to get mutual emotional needs met when two partners have different priorities, awareness and emotional expectations Having a neuro-divergent child – and how that can impact a relationship (positively and otherwise) Managing expectations – around the speed of change, and the consistency of more-respectful and kinder behaviours after therapy is complete Strategies that could work well with a neuro-divergent partner – and when might we have to get more creative A therapist’s next steps – when they suspect one or both of a couple is neurodivergent. And much more… You will also have the opportunity to ask Jennifer questions and benefit from the discussions resulting from those asked by others. Who is this course suitable for? Anyone working with couples, perhaps as a relationship counsellor or couples therapist, who would like further insights and ideas for helping couples when one or more is neurodivergent Anyone who has previously attended our Couples masterclass 1-day workshop (live or in person) If you already work with couples in your salaried work or private practice and you want to develop more insight into the different ways neurodivergence can impact couples specifically, and relationships generally, then this online training is for you. Please Note This course is not a substitute for therapy. This course has been independently accredited by the internationally recognised CPD Standards Office for 4 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

In this course, we will understand the absolute basic concepts of programming. Learn essential C# scripting for game development by building 20+ mini projects. We will also build 2D games with Unity and C#, and master C# by building these games with Unity.