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232 Zoom courses in Cardiff delivered On Demand

Problem solving in depth - the Circle of Adults process

By Inclusive Solutions

Getting underneath behaviour - and the dangerous long term implications of not processing feelings.

Problem solving in depth - the Circle of Adults process
Delivered Online On Demand
£249

Aura and Chakra Anatomy – Diploma Course

By Atlantis Institute

This course is an advanced Practitioners Course. Every practitioner should have fluid wisdom of the Aura and Chakra system. Because it is this anatomy that fuels our holistic. Wellness. And unwellness. This course is suitable for beginners and experienced therapists, as the course explores all the foundation work and advanced.

Aura and Chakra Anatomy – Diploma Course
Delivered Online On Demand
£25 to £99

Gentle yoga class - focusing on the energetic flow (Class recording)

By Tim Cummins Yoga

A gentle but deep yoga practice that will help you connect on a more subtle, energetic level

Gentle yoga class - focusing on the energetic flow (Class recording)
Delivered Online On Demand1 hour
£13

Deaf Awareness Training

By Study Plex

Deaf Awareness Training Overview 1 to 1 Live Tutor Support Included | Accredited by CPD | Interactive One Day Training Deaf Awareness Training: a powerful tool that promotes inclusion and improves access for deaf people and those with hearing loss. Deaf Awareness Training Course Description: This Deaf Awareness programme is a general introduction to deafness. Its purpose is to provide information and strategies that will enable individuals to understand a range of deaf issues and use the knowledge gained to communicate more effectively with those from the hard of hearing through to the profoundly deaf. It is designed for anyone in a work or social capacity who has the potential to come into contact with deaf people, for example, banks and retail staff, care workers, education and training bodies, emergency services, hospital and health centre staff, housing associations, legal services, public sector workers, support organisations, theatre and cinema staff, transport bodies and breakdown services, friends, family members and partners, whilst also being a valuable first step for people planning on becoming a communication professional. The programme will equip the reader with awareness skills that when applied will reduce the barriers arising from the communication difficulties between hearing and deaf people. **This course is distributed under the Lead Academy licence.** In Deaf Awareness Training you'll learn about: The importance of deaf awareness, being deaf, different experiences of deafness and hearing loss: you'll experience different perspectives of deafness to enable you to understand how it affects individuals. A history of deafness: we look back through history and consider how attitudes and policies impact on deaf people, then and now. Deaf culture and sign language: you'll gain an insight into unique communities who identify not as a group with a disability but as cultural minorities with their own languages. Equal access: we look at why equal access is important, the effectiveness of lipreading, guidance on good communication and adjustments related to deafness. Some commonly available communication aids and support - from qualified communication-support professionals to technology such as real-time speech-to-text. Accredited by CPD CPD is Recognised by Employers Areas for discussion: Understand how to remove communication barriers A personal experience; how it is to live with a hearing loss Strategies for improved communication Managing your environment and improve accessibility to your services Understand the current hearing technologies to help you understand how hearing loss impacts 11 million people who are affected in the UK Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but due to the COVID pandemic, my classes moved online - this has been a new experience and a great opportunity for me and my learners. Deaf Awareness Training, Winter 2021 Class starts 4th December 2021 Weekly via Zoom with face to face session Duration: 3 Hours Day & Time: Saturday Mornings, 10.00am - 01.00pm Deaf Awareness Training Full Specification Venue: Zoom Online Teacher: Adam Landsdell Who this course is for: The course is aimed at anyone who interacts with deaf people, or those with a hearing loss, who wishes to have a deeper understanding of the issues they face and Deaf culture. Progression Routes: Further courses are available which cover British Sign Language in more depth: BSL Taster (6 to 12 hours) Level 1 Award in British Sign Language BSL at Work (up to 12 hours) **This course is distributed under the Lead Academy licence.** Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Types of Deafness Statistics Differing Abilities Language Barriers Communication Tactics and Tips (Communication Professionals) Communication Support and How to Use it Modifying Documents and Plain English Use Interpreting Technology / Assistive Aids Legislation Deaf History and Deaf Culture Basic British Sign Language (BSL syntax & grammar) Gesture & Expression Obtain Your Certificate

Deaf Awareness Training
Delivered Online On Demand
£289

GCSE Maths Online Course and Exam | Edexcel

By Lead Academy

£22/month Interest-free* Payments6 months Deposit£62 Total Price£290 Make an Enquiry × [gravityform id="76" title="false" description="false" ajax="true"] Tutor Support: Till exam Start Anytime: With 3 years of access to course materials Accredited by: Pearson Edexcel & Regulated by OFQUAL Mock Test Practice Get expert feedback on mock test Online Learning: Learn from anywhere, whenever you want Exams Preparation For May/June 2024 Gain the GCSE qualifications you get from school, 100% online at your own pace. Opportunity to book Live 1:1 or Group tutor support via Zoom Excellent student reviews with high satisfaction rates Full assistance is scheduling your GCSE exams Study on your phone, tablet or laptop at your own pace You will get unlimited tutor support via email Why GCSE Maths Course right for you? Our GCSE Maths online course is very flexible, allowing you to learn at your own pace without having to disrupt your busy life. It's designed to help you overcome any difficulties you may have with mathematics. You can book 1:1 or group Live Tutor Support via Zoom with your maths tutor Rita. Once you complete our GCSE Maths course, you'll build a solid foundation for further education and career advancement. Start your journey to a better future today! GCSE Maths Course & Exam Details GCSE Exam Details You choose to sit for the Foundation Tier or Higher Tier For Foundation Tier grades 1 to 5 will be given. For Higher Tier grades 4 to 9 will be given. For more updated information on the grade boundaries, you can check out GCSE Maths Grade Boundaries for All Boards - [2019 to 2023] blog. You can book your GCSE exam with us; we have GCSE exam centres across the UK. Explore the list of GCSE Exam Centres, and see nearest exam centre. In order to book your GCSE exams please email us at info@lead-academy.org Live Tutor Support Details Get personalised guidance and assistance throughout your GCSE exam preparation. Clarify difficult concepts and receive valuable feedback on practice exams, assignments and mock exams. 1:1 or Group Live classes are available with maths tutor Rita until the exam. Group Sessions Cost: £45+VAT per month (Class schedule once a week | 4 classes per month) 1:1 Live Class via Zoom available at the cost of £24+VAT per hour. You'll have the flexibility to choose your own schedule for the classes. Various class schedule options are available in the cart for you to choose from while booking. The classes are designed to prepare you for the exam. You will also get unlimited tutor support via email. Entry Requirements This GCSE Maths Course is available to all students, of all academic backgrounds and no experience or previous qualifications are required. You need a laptop or PC and stable internet connection GCSE Maths Exam Structure The Pearson Edexcel GCSE Maths consists of three paper-based assessments. Paper 1 Topics covered: Number, algebra, ratio, proportion and rates of change, geometry and measures, probability and statistics Exam duration: 1 Hour 30 minutes written exam Marks: 80 Weight: 33.33% of GCSE Question type: Written examination papers with a range of different question types Other information: No calculator is allowed Paper 2 Topics covered: Number, algebra, ratio, proportion and rates of change, geometry and measures, probability and statistics Exam duration: 1 Hour 30 minutes written exam Marks: 80 Weight: 33.33% of GCSE Question type: Written examination papers with a range of different question types Other information: Calculator is allowed Paper 3 Topics covered: Number, algebra, ratio, proportion and rates of change, geometry and measures, probability and statistics Exam duration: 1 Hour 30 minutes written exam Marks: 80 Weight: 33.33% of GCSE Question type: Written examination papers with a range of different question types Other information: Calculator is allowed Course Curriculum GCSE Maths Foundation Tier Number FT In the number FT classes, you will be learning how to order positive and negative integers, decimals, and fractions, use the symbols =, ≠, <, >, ≤, ≥, apply the four operations to integers, decimals, and simple fractions and mixed numbers - both positive and negative, understand and use place value, recognize and use relationships between operations, including inverse operations, use conventional notation for priority of operations, including brackets, powers, roots and reciprocals and many more things. Algebra FT You will be learning about algebraic manipulation in this module. These classes will also cover substituting numerical values into formulae and expressions, including scientific formulae. Understand and use the concepts and vocabulary of expressions, equations, formulae, inequalities, terms, and factors. Ratio, proportion and rates of change FT In these classes, you will learn to change freely between related standard units (e.g. time, length, area) and compound units (e.g. speed, rates of pay, prices) in numerical and algebraic contexts. You will also learn to use scale factors, scale diagrams and maps and understand and use the proportion as equality of ratios. Geometry FT In the geometry FT classes, you will learn details about perimeter, area, squares, rectangles, and triangles. You will also be introduced to the related formulas of perimeter, area, square, rectangles, triangles, and more. Probability FT From the probability FT chapter, you will learn about relating relative expected frequencies to theoretical probability; using appropriate language and the 0 to 1 probability scale, apply the property that the probabilities of an exhaustive set of outcomes sum to 1 and apply the property that the probabilities of an exhaustive set of mutually exclusive events sum to 1 and enumerate sets and combinations of sets systematically, using tables, grids, venn diagrams. Statistics FT You will learn to Interpret, analyse, and compare the distributions of data sets from empirical distributions, apply statistics to describe a population, use and interpret scatter graphs of bivariate data, and recognize correlation; this learning will help in understanding data, surveys, and more. Mock Paper 1 GCSE Maths Mock Paper Instruction GCSE Maths FT Paper-1 GCSE Maths FT Paper-1 MS GCSE Maths FT Paper-2 GCSE Maths FT Paper-2 MS GCSE Maths FT Paper-3 GCSE Maths FT Paper-3 MS Mock Paper 2 GCSE Maths Mock Paper Instruction GCSE Maths FT Paper-1. GCSE Maths FT Paper-1 MS. GCSE Maths FT Paper-2. GCSE Maths FT Paper-2 MS. GCSE Maths FT Paper-3. GCSE Maths FT Paper-3 MS. GCSE Maths Higher Tier Number HT In the number HT classes, you will be learning how to order positive and negative integers, decimals, and fractions, use the symbols =, ≠, <, >, ≤, ≥, apply the four operations to integers, decimals, and simple fractions and mixed numbers - both positive and negative, understand and use place value, recognize and use relationships between operations, including inverse operations, use conventional notation for the priority of operations, including brackets, powers, roots and reciprocals, and many more things. Algebra HT You will be learning about algebraic manipulation in this module. These classes will also cover the substitution of numerical values into formulae and expressions, including scientific formulae. Understand and use the concepts and vocabulary of expressions, equations, formulae, inequalities, terms, and factors. Ratio, proportion and rates of change HT In these classes, you will learn to change freely between related standard units (e.g. time, length, area) and compound units (e.g. speed, rates of pay, prices) in numerical and algebraic contexts. You will also learn to use scale factors, scale diagrams and maps and understand and use the proportion as equality of ratios. Geometry HT In the geometry HT classes, you will learn about perimeter, area, squares, rectangles, and triangles in detail. Along with this, you will be introduced to the related formulas of perimeter, area, square, rectangles, triangles, and more. Probability HT From the probability HT chapter, you will learn about relating relative expected frequencies to theoretical probability; using appropriate language and the 0 to 1 probability scale, apply the property that the probabilities of an exhaustive set of outcomes sum to 1 and apply the property that the probabilities of an exhaustive set of mutually exclusive events sum to 1 and enumerate sets and combinations of sets systematically, using tables, grids, Venn diagrams. Statistics HT You will learn to Interpret, analyse, and compare the distributions of data sets from empirical distributions, apply statistics to describe a population, use and interpret scatter graphs of bivariate data, and recognize correlation; this learning will help in understanding data, surveys, and more. Mock Paper 1 GCSE Maths Mock Paper Instruction GCSE Maths HT Paper-1 GCSE Maths HT Paper-1 MS GCSE Maths HL Paper-2 GCSE Maths HL Paper-2 MS GCSE Maths HL Paper-3 GCSE Maths HL Paper-3 MS Mock Paper 2 GCSE Maths Mock Paper Instruction GCSE Maths HT Paper-1. GCSE Maths HT Paper-1 MS. GCSE Maths HT Paper-2. GCSE Maths HT Paper-2 MS. GCSE Maths HT Paper-3. GCSE Maths HT Paper-3 MS. Awarding Body Pearson Edexcel is the most popular and prestigious awarding body in the UK and internationally. GCSE is a recognised academic credential at the secondary level worldwide. This qualification involves theoretical study and research. Pearson Edexcel prepares learners for higher education or employment. Edexcel's qualifications meet the needs of modern learners and are based on high British education standards. Pearson Edexcel's qualifications provide learners with necessary skills and knowledge to achieve their goals. FAQs Why should I do this higher-tier GCSE Math course? You must do the higher GCSE Math as it requires for university admission and also every stage of your life. GCSE Math is one of the core subjects of the GCSE course that every student should study. Do you offer any fundamental courses in GCSE Math? Yes, we offer the fundamental GCSE Math course, which helps you improve basic math. If you feel your math basics must be polished, you can do this course with us. How to pass GCSE maths? To pass the General Certificate of Secondary Education maths, start revision early and consistently, and practise with quality revision, not just reading through notes. Believe in your ability and personalise your approach to the exam. Focus on learning the basics first, like fractions and algebra. Practising under timed conditions can help you develop a strategy that works best for you. How many marks do you need to pass Pearson Edexcel maths? To pass Pearson Edexcel Maths, you need to achieve a grade of 4 or higher. In terms of marks, this equates to achieving at least 120 out of 240 for the Foundation tier and at least 135 out of 240 for the Higher tier. However, it's important to note that the grade boundaries can vary slightly from year to year, depending on the difficulty of the exam. What is the grading system for the exam? The grades for GCSE range from 9-1, with 9 being the highest grade and 1 being the lowest. I made my payment. How will I get access to the course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is an Edexcel accredited course? Exdexcel is a British multinational education and examination body. If any functional skills training providers claim the course is Edexcel accredited, that means the course has been approved by the governor body of Edexcel. Their certificates have been valued in the UK and worldwide.

GCSE Maths Online Course and Exam | Edexcel
Delivered Online On Demand
£129 to £389

How To Write A Good Data Governance Policy

5.0(3)

By The Data Governance Coach

This course gives you a simple practical approach to create a Data Governance Policy that your stakeholders engage with and forms a key component of your successful Data Governance Framework.

How To Write A Good Data Governance Policy
Delivered Online On Demand1 hour
£225

Online classes

5.0(5)

By Ppa Cover/Clubs/Gcses - Gramacri Ltd

We offer Online Language Classes in English, Spanish, French, German, Italian and Mandarin Chinese. At Gramacri we connect every week via Skype or Zoom with everyone who want to master a new language. Our lessons are personalised and learning a language online has never been more effective and fun! We combine outstanding teaching with great offers, and our students get free access to lots of great resources in our library. Join one of our existing classes or contact us for a free trial and start your journey with us.

Online classes
Delivered Online On Demand
£30

Deaf Awareness Training Course Online

By Lead Academy

This Deaf Awareness programme is a general introduction to deafness. Its purpose is to provide information and strategies that will enable individuals to understand a range of deaf issues and use the knowledge gained to communicate more effectively with those from the hard of hearing through to the profoundly deaf. It is designed for anyone in a work or social capacity who has the potential to come into contact with deaf people, for example, banks and retail staff, care workers, education and training bodies, emergency services, hospital and health centre staff, housing associations, legal services, public sector workers, support organisations, theatre and cinema staff, transport bodies and breakdown services, friends, family members and partners, whilst also being a valuable first step for people planning on becoming a communication professional. The programme will equip the reader with awareness skills that when applied will reduce the barriers arising from the communication difficulties between hearing and deaf people. In Deaf Awareness Training you'll learn about: The importance of deaf awareness, being deaf, different experiences of deafness and hearing loss: you'll experience different perspectives of deafness to enable you to understand how it affects individuals. A history of deafness: we look back through history and consider how attitudes and policies impact on deaf people, then and now. Deaf culture and sign language: you'll gain an insight into unique communities who identify not as a group with a disability but as cultural minorities with their own languages. Equal access: we look at why equal access is important, the effectiveness of lipreading, guidance on good communication and adjustments related to deafness. Some commonly available communication aids and support - from qualified communication-support professionals to technology such as real-time speech-to-text. Areas for discussion: Understand how to remove communication barriers A personal experience; how it is to live with a hearing loss Strategies for improved communication Managing your environment and improve accessibility to your services Understand the current hearing technologies to help you understand how hearing loss impacts 11 million people who are affected in the UK   Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but due to the COVID pandemic, my classes moved online - this has been a new experience and a great opportunity for me and my learners. Deaf Awareness Training Class will be scheduled within 7-10 business days after booking (Date will be confirmed by email after booking) Weekly via Zoom with face to face session Duration 3 Hours Venue zoom online Teacher: Adam Linsdell Who this course is for: The course is aimed at anyone who interacts with deaf people, or those with a hearing loss, who wishes to have a deeper understanding of the issues they face and Deaf culture. Progression Routes Further courses are available which cover British Sign Language in more depth: BSL Taster (6 to 12 hours) Level 1 Award in British Sign Language BSL at Work (up to 12 hours) Course Curriculum Types of Deafness Statistics Differing Abilities Language Barriers Communication Tactics and Tips (Communication Professionals) Communication Support and How to Use it Modifying Documents and Plain English Use Interpreting Technology / Assistive Aids Legislation Deaf History and Deaf Culture Basic British Sign Language (BSL syntax & grammar) Gesture & Expression Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Deaf Awareness Training Course Online
Delivered Online On Demand
£299

Optimizing Customer Assistance through Zendesk Excellence

By Compete High

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Optimizing Customer Assistance through Zendesk Excellence
Delivered Online On Demand1 hour 25 minutes
£25

C# and Unity by Example - 20+ Mini Game Development Projects

By Packt

In this course, we will understand the absolute basic concepts of programming. Learn essential C# scripting for game development by building 20+ mini projects. We will also build 2D games with Unity and C#, and master C# by building these games with Unity.

C# and Unity by Example - 20+ Mini Game Development Projects
Delivered Online On Demand13 hours 16 minutes
£95.99
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