• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

5407 Writing courses in Worsley delivered Online

Complete Minute Taking Training

By Training Tale

Minute Taking : Minute Taking Do you want to learn more about minute taking or develop your existing skills? The goal of the minute taking course was to give participants a thorough grasp of minute taking, with a focus on minute taking legal ideas, minute taking industry best practices, and minute taking underlying expertise. You will get knowledge of the duties and responsibilities of a Minute-Taker in this Minute Taking course. This Minute Taking contains detailed directions for meeting preparation, problem handling and meeting wrap up. Minute Taking also involves creating clear, structured meeting minutes. Moreover, Minute Taking will teach you how to succinctly summarise a meeting's conclusions. This Minute Taking : Minute Taking training also offers tactics for enhancing your professional image and confidence. Also this Minute Taking course pointers and guidance on how to ensure that all issues that arise during a meeting are resolved successfully. So why are you still waiting? Enrol right away to learn how our effective Minute Taking may increase the productivity and success of business meetings. Main Course: Minute Taking Free Courses are including with this Minute Taking : Minute Taking Course Along with The Minute Taking Course, We Offer a free HR & Payroll Management Course Along with The Minute Taking Course, We Offer a free Admin, secretarial & PA Training Along with The Minute Taking Course, We Offer a free Office Management Course Special Offers of this Minute Taking : Minute Taking Course This Minute Taking : Minute Taking Course includes a FREE PDF Certificate. Lifetime access to this Minute Taking : Minute Taking Course Instant access to this Minute Taking : Minute Taking Course Get FREE Tutor Support from Monday to Friday in this Minute Taking : Minute Taking Course [ Note: Free Digital certificate as soon as completing the Minute Taking : Minute Taking Course] Executive PA: Executive PA Online Industry Experts Designed this Executive PA course into 11 detailed modules. Course Curriculum of Executive PA: Executive PA Course: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Assessment Method of Minute Taking : Minute Taking Course Upon finishing each module of the Minute Taking : Minute Taking Course, automated MCQ quizzes will be available. To proceed to the next module, you must successfully complete the quiz with a minimum score of 60%. Certification of Minute Taking : Minute Taking Course After completing the MCQ assessment for this Minute Taking : Minute Taking Course, you will be awarded a Wise Campus Certificate of Completion. Who is this course for? Minute Taking : Minute Taking To enrol in this Minute Taking : Minute Taking Course, students must fulfil the following requirements. To join in our Minute Taking : Minute Taking Training Course, you must have a strong command of the English language. To successfully complete our Minute Taking : Minute Taking Training Course, you must be vivacious and self driven. To complete our Minute Taking : Minute Taking Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Minute Taking : Minute Taking Training Course. Requirements Minute Taking: Minute Taking There are no specific requirements for this Minute Taking: Minute Taking Course because it does not require any advanced knowledge or skills. Career path Minute Taking : Minute Taking You will have a variety of job options after taking this Minute Taking : Minute Taking course; here are a few possibilities: Minute Taker Personal Assistant Secretary Chairperson Certificates Certificate of completion Digital certificate - Included

Complete Minute Taking Training
Delivered Online On Demand26 hours
£12

Level 7 Diploma in Facilities Management - CPD Accredited

By Training Tale

Facilities Management: Facilities Management Course Online This unique Facilities Management: Facilities Management Course offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The Facilities Management: Facilities Management Course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. Facilities Management: Facilities Management Course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management: Facilities Management Course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Special Offers of this Facilities Management: Facilities Management Course This Facilities Management: Facilities Management Course includes a FREE PDF Certificate. Lifetime access to this Facilities Management: Facilities Management Course Instant access to this Facilities Management: Facilities Management Course Get FREE Tutor Support from Monday to Friday in this Facilities Management: Facilities Management Course Main Course: Level 7 Diploma in Facilities Management Course Free courses included with Facilities Management: Facilities Management Course Course 01: Level 5 Report Writing Course Course 02: Fire Safety Level 2 Course 03: Level 7 Business Management Course [ Note: Free PDF certificate as soon as completing the Facilities Management: Facilities Management Course] Facilities Management: Facilities Management Course Online Industry Experts Designed this Facilities Management: Facilities Management Course into 12 detailed modules. Course Curriculum of Level 7 Diploma in Facilities Management Course Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office Workspace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law Assessment Method of Facilities Management Course After completing each module of the Facilities Management: Facilities Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Facilities Management Course After completing the MCQ/Assignment assessment for this Facilities Management: Facilities Management Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management Course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Facilities Management: Facilities Management Course Online Students who intend to enrol in this Facilities Management: Facilities Management Course must meet the following requirements: Facilities Management: Good command of the English language Facilities Management: Must be vivacious and self-driven. Facilities Management: Basic computer knowledge Facilities Management: A minimum of 16 years of age is required. Career path Facilities Management: Facilities Management Course Online The Facilities Management: Facilities Management Course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included

Level 7 Diploma in Facilities Management - CPD Accredited
Delivered Online On Demand29 hours
£12

Compassion Focused Therapy Course

By One Education

This Compassion Focused Therapy course offers a deep dive into the principles and techniques that foster self-kindness and emotional resilience. Rooted in psychological research, the course explores how compassion can be a powerful tool in addressing anxiety, shame, and self-criticism. Whether you’re a mental health professional seeking to broaden your understanding or simply intrigued by the science of compassion, this course provides a thoughtful and accessible journey through this therapeutic approach. Designed for those who value a mindful and empathetic perspective, the course unpacks key concepts such as the interplay between the mind’s threat and soothing systems, and how cultivating compassion can rebalance emotional wellbeing. Presented entirely online, it suits learners who prefer flexible study without the need for physical attendance. This course is a clever blend of theory and insightful reflection that will enrich your professional toolkit and nurture a kinder relationship with yourself and others. Learning outcomes: Understand the core concepts and principles of Compassion Focused Therapy Learn techniques and practices used to cultivate compassion Develop skills to address mental health issues using Compassion Focused Therapy Enhance self-compassion and kindness towards oneself and others Improve emotional regulation and reduce symptoms of anxiety and depression Our Compassion-Focused Therapy course is designed to provide you with the tools and strategies needed to cultivate compassion and kindness towards yourself and others. Through this course, you'll learn about the core concepts and principles of Compassion Focused Therapy, as well as the techniques and practices used to cultivate compassion. Our expert instructors will guide you through a variety of skills to address mental health issues using Compassion Focused Therapy, including anxiety and depression. By the end of this course, you'll be on your way to a more compassionate and fulfilling life. Compassion Focused Therapy Course Curriculum Introduction Course Overview Introduction to CFT The Circle of Compassion Therapists role in CFT Connecting with compassionate qualities Evolution old vs new brain Three circle model of emotion and threat system The drive system & the safeness system The social shaping of the self Attachment history & attachment style Operant conditioning & functional analysis of behaviour Respondent conditioning, social learning, and mindfulness Mindfulness practices Obstacles in mindfulness training Working with self criticism Method acting approach Extending compassion Compassionate letter writing Compassionate thinking & reasoning Feeling compassion Creating safe place & chair work in CFT Case formulation Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who struggle with negative self-talk and harsh self-judgment People who want to improve their relationships with others Mental health professionals who want to expand their knowledge and skills in treating mental health issues using Compassion Focused Therapy Anyone who wants to cultivate more self-compassion and kindness Individuals who want to improve their emotional regulation Career path Psychotherapist Mental Health Counselor Social Worker Clinical Psychologist The salary range for these roles in the UK ranges from £25,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Compassion Focused Therapy Course
Delivered Online On Demand2 hours
£12

Portuguese Language Course for Beginners

By One Education

Ever fancied ordering a pastel de nata in perfect Portuguese or understanding a Brazilian song without hitting “translate”? This Portuguese Language Course for Beginners introduces you to one of the world’s most melodic and widely spoken languages in a light yet structured format. Whether you're drawn to Portugal’s poetic charm or Brazil’s vibrant expressions, this course welcomes learners with no prior experience and guides them through the essentials with clarity and flair. With engaging lessons that focus on vocabulary, grammar, pronunciation, and cultural tidbits, you’ll build a solid foundation in conversational Portuguese—all from the comfort of your own space. No need for long-winded lectures or confusing explanations; this course keeps it smart, digestible, and, dare we say, enjoyable. Say hello in Portuguese, greet friends, talk about daily routines, and even survive a café chat—all without feeling like you’re cramming for an exam. Ready to give your language learning journey a proper Portuguese twist? Let’s begin. Learning Outcomes: Able to understand and use basic Portuguese grammar structures. Able to understand and use essential Portuguese vocabulary related to daily life and routine activities. Able to hold simple conversations in Portuguese. Able to read and comprehend basic Portuguese texts. Able to write simple sentences and paragraphs in Portuguese. This beginner's course on Portuguese language is designed to introduce learners to the fundamentals of the language. Through a variety of lessons, learners will acquire a basic understanding of Portuguese grammar, vocabulary, and essential phrases to be able to communicate in everyday situations. The course includes interactive exercises, audio and video lessons, and quizzes to help learners develop their listening, speaking, reading, and writing skills in Portuguese. Portuguese Language Course for Beginners Course Curriculum Section 01: Lesson 1 Lesson 1a Lesson 1b Lesson 1c Section 02: Lesson 2 Lesson 2a Lesson 2b Lesson 2c Lesson 2d Lesson 2e Section 03: Lesson 3 Lesson 3a Lesson 3b Lesson 3c Lesson 3d Lesson 3e Lesson 3f Section 04: Lesson 4 Lesson 4a Lesson 4b Lesson 4c Lesson 4d Lesson 4e How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to learn Portuguese from scratch. Individuals planning to visit or work in Portuguese-speaking countries. Students looking to study in Portugal or other Portuguese-speaking countries. Language enthusiasts interested in learning a new language. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Portuguese Language Translator: £18,000 - £35,000 per year Portuguese Language Teacher: £20,000 - £40,000 per year International Business Jobs: £20,000 - £100,000 per year (depending on the position and experience) Tourism and Hospitality Jobs: £15,000 - £40,000 per year (depending on the position and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Portuguese Language Course for Beginners
Delivered Online On Demand1 hour
£12

French Quick Guide for Everyone - Verbs Course

By One Education

Mastering French verbs can sometimes feel like trying to solve a crossword puzzle without clues — a bit baffling, but ultimately rewarding. This course is designed to take the mystery out of French verbs with clear explanations, smart examples, and a pace that suits every learner. Whether you’re brushing up for your next holiday or simply keen to add a dash of French flair to your language skills, this guide makes verbs accessible and enjoyable. You’ll discover how to confidently navigate regular and irregular verbs, all wrapped up in bite-sized lessons that fit effortlessly into your busy life. No need to worry about complicated grammar jargon or dull drills here. This course serves up French verbs with a pinch of wit and plenty of clarity, so you can focus on building your confidence and fluency one verb at a time. It’s the perfect companion for anyone eager to speak, write, or simply understand French with more ease and less stress — all from the comfort of your own space. Learning Outcomes: Develop a foundational understanding of French verbs and their applications in language Learn how to conjugate verbs in the present tense, past tense, and future tense Gain confidence in speaking and writing in French using verbs Expand your vocabulary and understanding of practical applications of French verbs in real-world scenarios Prepare for more advanced French courses or exams that involve verb conjugation The French Quick Guide for Everyone - Verbs course is designed to provide learners with a comprehensive understanding of French verbs and their applications in language. Through engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to speak and write in French using verbs. Upon completing this course, learners will have a solid foundation in French verbs and be prepared for more advanced French courses or exams. With a focus on developing practical skills in verb conjugation, this course is the key to unlocking your potential and achieving success in French language learning. French Quick Guide for Everyone - Verbs Course Curriculum Introduction Lesson 01: Infinitives Lesson 02: Impersonal verb "il faut" Lesson 03: The "going" future Lesson 04: The present perfect tense Lesson 05: The present tense Lesson 06: Recap How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners interested in learning French verbs Individuals seeking to improve their French language skills for personal or professional reasons Travelers interested in communicating more effectively in French-speaking countries Students preparing for French language exams or courses that involve verb conjugation Anyone interested in expanding their understanding of French verbs and their applications in language Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Translator Interpreter Foreign language teacher International business Travel and tourism £20,000 - £60,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

French Quick Guide for Everyone - Verbs Course
Delivered Online On Demand4 hours
£12

Functional Skills: IT, CSS & Office Administration - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that 52% of UK employers cite poor digital functional skills as a barrier to recruitment? Or that effective communication and presentation skills can boost your salary by 15%? In a world increasingly driven by technology, honing your functional skills is no longer optional; it's crucial for career success. This Functional Skills: IT, CSS & Office Administration Bundle equips you with the essential tools to thrive in the digital age. From mastering essential IT skills and web development fundamentals to acing office administration and presentation techniques, this comprehensive Functional Skills package empowers you to become a well-rounded professional, ready to tackle any challenge. This Functional Skills: IT, CSS & Time Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Essential IT Skills Level 2 Course 02: Fundamentals of CSS Course 03: Office Administration & Skills Diploma Course 04: Time Management Investing in yourself is the smartest investment you can make. This Functional Skills: IT, CSS & Office Administration bundle is your passport to a brighter career future. Don't wait! Enrol today in our Functional Skills: IT, CSS & Office Administration bundle and watch your confidence and opportunities soar. Learning Outcomes of Functional Skills: IT, CSS & Office Administration Gain proficiency in essential IT skills for workplace applications. Master CSS fundamentals for creating visually stunning web designs. Develop comprehensive office administration and management skills. Acquire effective time management strategies for increased productivity. Enhance problem-solving and critical thinking abilities in IT. Understand web development principles and best practices. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Functional Skills: IT Get a free student ID card with Functional Skills: IT Training program (£10 postal charge will be applicable for international delivery) The Functional Skills: IT is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Functional Skills: IT course materials The Functional Skills: IT comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Essential IT Skills Level 2 Module 01: Introduction: A Transforming Technology Module 02: Importance of Information Technology Module 03: Communication and Network Module 04: Future Skills Required in Information Technology Module 05: Technology as a Foundation Skill Area Module 06: Word Processing Software Module 07: Presentation Software Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) Module 10: Storing Database Module 11: Information Technology Project Management Course 02: Fundamentals of CSS Unit 01: CSS In Context Module 01: What Was CSS Originally Intended To Do? Module 02: DEMO: The Most Basic CSS Usage Module 03: Responsive Design Module 04: Chapter Summary Unit 02: Overview Of CSS Module 01: What is CSS? Module 02: Where Can You Find CSS? Module 03: What CSS Can and Can't Do Module 04: Optional Demo - Serving an HTML Application Module 05: How Do we Add CSS to a Website? Unit 03: Styling HTML Elements With CSS Module 01: Why do We Style CSS Elements? Module 02: CSS and Fonts Module 03: DEMO: Styling Text with CSS Module 04: Sizing HTML Elements with CSS Module 05: DEMO: Sizing HTML Elements with CSS Unit 04: Arranging Elements With CSS Module 08: Summary of this Chapter Module 01: Introduction Module 02: Adding Margin with CSS Module 03: Advanced Positioning with CSS Module 04: DEMO: Positioning Elements Absolutely and Relatively Module 05: Positioning HTML Elements with Float Course 03: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 04: Time Management Module 01: Importance And Benefits Of Time Management Module 02: Assess Your Current Work Practice Module 03: Identify The Priorities Module 04: Overcome Procrastination Module 05: Set Your Goals Module 06: Plan The Work And Work The Plan Module 07: Effective Time Management Techniques Module 08: The Art Of Anticipating How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Functional Skills: IT, CSS & Office Administration bundle. This bundle is ideal for: Office professionals School leavers Job seekers Anyone seeking in-demand skills Requirements You will not need any prior background or expertise to enrol in this Functional Skills: IT, CSS & Office Administration bundle. Career path After completing this Functional Skills: IT, CSS & Office Administration bundle, you are to start your career or begin the next phase of your career. Admin Assistant IT Support Web Developer Project Manager Office Manager Business Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Functional Skills: IT, CSS & Office Administration - CPD Certified
Delivered Online On Demand23 hours
£25

Minute Taking Course

By The Teachers Training

Master the art of minute-taking with our comprehensive Minute Taking Course. Learn essential techniques to accurately record meetings, summarize discussions, and capture key decisions effectively. Enhance your organizational skills and become an invaluable asset in any professional setting. Enroll now to elevate your note-taking proficiency and advance your career!

Minute Taking Course
Delivered Online On Demand3 hours
£15

Career Coaching Diploma

4.8(59)

By Academy for Health and Fitness

Become a certified career coach! Learn expert strategies in career development, coaching techniques, and client guidance. Gain an endorsed diploma and start your coaching career today!

Career Coaching Diploma
Delivered Online On Demand3 weeks
£12

Diploma in Operations Management - Level 7 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Operations Management - Level 7 (QLS Endorsed)
Delivered Online On Demand7 hours
£15

Service Helpdesk & Technical Support

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Service Helpdesk & Technical Support
Delivered Online On Demand3 weeks
£12