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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! In the Level 3 Forensic Scientist Course, you will delve into the fascinating world of crime scenes and learn how criminal investigations are conducted, taking you through each and every step. It includes a detailed overview of the history and development of forensic science, as well as an introduction to the first forensic scientists. With this Level 3 Forensic Scientist course, you will develop the core skills required to fast-track your career, providing you with both a practical and theoretical understanding of the field of forensics. From analysing fingerprints to recording a crime scene and collecting physical evidence, our experienced instructor will walk you through the entire investigation process. Key Topics to Be Covered by Level 3 Forensic Scientist The History and Development of Forensic Science An Introduction to the First Forensic Scientists An Overview of the Locard Exchange Principle Crime Lab Services & Biological Forensic Science Services The Role of the Coroner and Medical Examiner How to Conduct a Crime Scene Investigation Recording the Crime Scene and Essential Equipment Collecting and Packaging Physical Evidence Fingertip Evidence, DNA, Drug & Bloodstain Analysis This Forensic Scientist online training course is accredited by CPDQS with 10 CPD points for professional development. Students can expect to complete this Forensic Scientist training course in around 07 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Forensic Scientist course. Learning Outcomes of Level 3 Forensic Scientist Gain an in-depth understanding of the crime scene investigation process Deepen your knowledge of crime lab services & biological forensic science services Learn about the role and responsibilities of the coroner and medical examiner Understand the process for analysing DNA, drug, and bloodstain evidence Sharpen your logical thinking, analytical and investigative skills Know how to collect and package physical evidence taken from a crime scene Develop a comprehensive understanding of fingertip analysis and classification Gain an insight into the history of forensic science and how the industry has developed *** Course Curriculum *** Here is the curriculum breakdown of this Forensic Scientist Masterclass course: Module 1: Forensic Science: The History and Organisation The Development of Forensic Science The First Forensic Scientists The Locard Exchange Principle General Organisation of Forensic Science Crime Lab Services Biological Forensic Science Services Physical Forensic Science Services The Coroner and The Medical Examiner Duties of The Coroner or Medical Examiner The Forensic Scientist In The Courtroom Module 2: Crime Scene Investigation Processing the Crime Scene Securing and Isolating The Crime Scene Recording The Crime Scene Photographic Procedures Video Recording Sketches Search Patterns Module 3: Collecting and Packaging Physical Evidence Locating Physical Evidence Collecting And Packaging Physical Evidence Handling Evidence Packaging Evidence Biological Materials DNA Evidence Best Practices in Biological Evidence Packaging Maintaining The Chain of Custody Obtaining Standard/Reference Samples Submitting Evidence To The Laboratory Ensuring Crime Scene Safety Module 4: Fingerprints: Your Personal Signature Getting a Grip on Fingerprints Developing The Science: A Trip Through Fingerprint History Using Ridge Patterns Making Matching Easier: Classifying Prints Developing the Henry System Locating Those Prints Seeking latent prints Powdering the print Using Chemistry To Expose Prints Cleaning up the Print: Digital Techniques Module 5: Bloodstain Analysis Understanding Blood's Character Looking into Blood Clotting Analysing Bloodstain Patterns Finding Clues in Passive Bloodstains Analysing Projected Blood Spatters Interpreting Void Patterns Classifying Projected Spatters Velocity Spatters Transfer patterns Reconstructing The Crime Scene from Bloodstains Putting It All Together: A Hypothetical Case Module 6: DNA Analysis The Function and Structure Of DNA DNA Identification Collection And Preservation of DNA Evidence Preparing DNA Samples For Fingerprinting Steps of DNA Fingerprinting Paternity DNA Database in the UK Applications Module 7: Drug Analysis Psychological Dependence Physical Dependence Societal Aspects Of Drug Use Types of Drugs Collection And Preservation Of Drug Evidence Forensic Drug Analysis Screening and Confirmation Colour Tests Microcrystalline Tests Chromatography Spectrophotometry Mass Spectrometry Module 8: Firearms Examination Characteristics of Firearms Firearms Evidence Gunshot Residue (GSR) Analysis Collecting Firearms Evidence Handling of Firearms Cartridge Cases Test Firing Powder Pattern Examination Module 9: Questioned Documents: Handwriting and Forgery Examination Handwriting Learning To Write Handwriting Comparison Forgery Disguised Writing Altered Documents Indented Writing Paper and Ink Typewriters and Photocopiers Module 10: Digital Evidence Computer Seizure Steps to Remember Collecting Video Evidence Determine If There Is A Video Stop The Recorder Confiscate The Recording Medium Immediately Document the Video System's Physical Relationship to the Crime Scene Seek Technical Assistance if Problems Occur Module 11: Forensic Psychology: Delving into the Criminal Mind Defining the Role of the Forensic Psychiatric Professional Differentiating Forensic from Clinical Psychiatry How the Mind Matters In Forensics Assessing the Brain Getting Started With a Medical History and Physical Exam Digging into the Psyche Employing Dubious Techniques Dealing with Deception Debunking the Eyewitness Dealing with False Confessions Assessing Competency and Sanity Determining a Defendant's Competence Tracking Serial Offenders Classifying the Multiple Murderer Profiling the Perpetrator Assessing The Perpetrator's Psyche Distinguishing MO from signature Profiling the Victim: Victimology Drawing Boundaries: The Killer's Domain Assessment Process Once you have completed the modules in the Level 3 Forensic Scientist course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Forensic Scientist course is ideal for: Students and graduates of forensic science, criminology, or related fields Law enforcement professionals, detectives, and private investigators Anyone interested in pursuing a career in forensic science or criminal justice Requirements You will not need any prior background or expertise. All you need to take this Level 3 Forensic Scientist course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Forensic Scientist: Masterclass is perfect for aspiring professionals who want to quickly advance their careers in this industry by acquiring the necessary abilities. The following opportunities exist in the field of forensic science: Forensic Scientist: £18,000 to £45,000 per year Crime Scene Investigator: £16,000 to £37,000 per year Fingerprint Expert: £18,000 to £30,000 per year Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

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24 Hour Flash Deal **X-in-1 Level 4 Diploma in Advice And Guidance Mega Bundle** Level 4 Diploma in Advice And Guidance Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 4 Diploma in Advice And Guidance package online with Studyhub through our online learning platform. The Level 4 Diploma in Advice And Guidance bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. In this exclusive Level 4 Diploma in Advice And Guidance bundle, you really hit the jackpot. 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This Level 4 Diploma in Advice And Guidance Bundle consists the following career oriented courses: Course 01: Level 4 Diploma in Advice And Guidance Course 02: Paralegal (Legal Professional) Certification Course 03: Business Law Course 04: English Law Basics: Understanding Legal Principles Course 05: UK Commercial Law and Consumer Protection Training Course 06: Understanding UK Insurance (General, Commercial, Liability, Life) Course 07: Data Protection and Data Security (GDPR) Training Certification Course 08: Cyber Security Law Course 09: Family Law Course 10: Workplace Violence, Harassment, and Conflict Resolution Training Course 11: Tort Law Simplified: Understanding Legal Principles and Rights Course 12: Criminology: Criminal Law Course 13: Criminal Intelligence & Counterterrorism Analysis Course 14: International Law Certificate Course 15: GDPR Training Course 16: Workplace Confidentiality Course 17: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 18: Corporate Social Responsibility Diploma Course 19: Emotional Intelligence and Social Management Diploma Course 20: Resilience Masterclass Course 21: Cross-Cultural Awareness Training Diploma Certificate Course 22: Office Skills (Administration, Communication, and Management) Diploma Course 23: Public Speaking: Presentations like a Boss Course 24: Strategic Business Management Course 25: Middle Manager Management 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview The Level 4 Diploma in Advice And Guidance course has been prepared by focusing largely on Level 4 Diploma in Advice And Guidance career readiness. It has been designed by our Level 4 Diploma in Advice And Guidance specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. Course Curriculum **Level 4 Diploma in Advice And Guidance** Module 01: Legal Advice and Advisor Understanding the role and responsibilities of legal advisors Providing legal advice within ethical and professional standards Exploring the regulatory framework governing legal advisory services Developing effective communication skills for legal consultation Module 02: Legal Terminology Learning key legal terms and concepts Understanding the meaning and usage of legal terminology Developing proficiency in interpreting and using legal language Applying legal terminology accurately in written and verbal communication Module 03: Law and Legal System Exploring the structure and functions of the legal system Understanding the sources of law and hierarchy of legal norms Analyzing the roles of different legal institutions and actors Examining the principles of justice and fairness in the legal system Module 04: Property Law Understanding the principles and concepts of property law Exploring different types of property rights and interests Analyzing legal issues related to ownership, transfer, and use of property Examining relevant legislation and case law in property disputes Module 05: Wills, Probate, Estate Law Understanding the legal framework governing wills, probate, and estates Exploring the process of estate planning and administration Analyzing legal issues related to inheritance, succession, and distribution of assets Providing guidance on drafting wills and navigating probate proceedings Module 06: Contract & Business Law Understanding the elements and formation of a contract Exploring contractual rights, obligations, and remedies Analyzing legal issues in business transactions and commercial agreements Providing advice on contract negotiation, drafting, and enforcement Module 07: Family Law Understanding the principles and procedures of family law Exploring legal issues related to marriage, divorce, and child custody Analyzing the rights and responsibilities of family members Providing guidance on resolving family disputes through legal channels Module 08: Criminal and Tort Law Understanding the principles and categories of criminal and tort law Exploring legal definitions of crimes and civil wrongs Analyzing legal liability and defenses in criminal and tort cases Providing advice on seeking justice and compensation for victims of crimes and torts Module 09: Human Rights Understanding the principles and significance of human rights law Exploring international and domestic human rights instruments Analyzing legal issues related to discrimination, freedom, and equality Providing guidance on protecting and promoting human rights in various contexts Module 10: Good Customer Service Understanding the importance of customer service in legal advisory roles Developing interpersonal skills for effective client interaction Providing timely and accurate information to clients Resolving client queries and concerns professionally Module 11: Customer Relationship Management Building and maintaining strong client relationships Understanding client needs and preferences Tailoring legal advice and services to meet client expectations Managing client feedback and satisfaction Module 12: Partnership and Agreements Understanding the legal framework governing partnerships and agreements Exploring the rights and obligations of partners in business ventures Analyzing the process of forming, operating, and dissolving partnerships Providing guidance on drafting and negotiating partnership agreements Module 13: Considerations And Capacities Of Contact Laws Understanding the legal principles governing contracts Exploring the requirements for a valid contract Analyzing issues related to capacity, consent, and consideration in contract law Providing advice on contract formation, interpretation, and enforcement Module 14: Terms Within A Contract Identifying and defining key terms in contracts Understanding the significance of contract terms and clauses Analyzing the implications of different contractual provisions Providing guidance on drafting clear and enforceable contract terms Module 15: Consumer Protection Understanding consumer rights and protections under the law Exploring legal remedies for consumer grievances and disputes Analyzing regulations and standards for consumer products and services Providing guidance on consumer rights awareness and advocacy Module 16: Reflective Practice and Professional Development Reflecting on personal practice and professional development needs Seeking feedback and engaging in continuous learning Developing strategies for self-care and managing stress Enhancing professionalism and maintaining professional boundaries Module 17: Information Governance Understanding the principles and practices of information governance Ensuring compliance with data protection and privacy regulations Managing confidential and sensitive information securely Promoting transparency and accountability in information management Module 18: Human Behaviour and Basic Psychological Process Exploring fundamental concepts of human behavior and psychology Understanding factors influencing individual behavior and decision-making Analyzing psychological processes relevant to advisory roles Applying psychological insights to enhance communication and interaction with clients Module 19: Databases and Information Management Understanding the role of databases in information management Exploring database design, structure, and functionality Managing data effectively and securely using database systems Analyzing ethical and legal considerations in database management Module 20: Common Facilitation Techniques Exploring techniques for facilitating group discussions and workshops Engaging participants and managing group dynamics Facilitating learning and skill development through interactive activities Evaluating the effectiveness of facilitation techniques in achieving desired outcomes CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 4 Diploma in Advice And Guidance training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 4 Diploma in Advice And Guidance. Please note, To get qualified you need to enrol the below programmes: Level 2 Certificate in Information Advice or Guidance (RQF) Level 3 NVQ Certificate in Advice and Guidance (RQF) Level 4 NVQ Diploma in Advice and Guidance (RQF) Requirements To participate in this Level 4 Diploma in Advice And Guidance course, all you need is - A smart device A secure internet connection And a keen interest in Level 4 Diploma in Advice And Guidance. Career path You will be able to kickstart your Level 4 Diploma in Advice And Guidance career because this course includes various courses as a bonus. This Level 4 Diploma in Advice And Guidanceis an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 4 Diploma in Advice And Guidance career opportunities. Certificates Enrolment Letter Digital certificate - Included Level 4 Diploma in Advice And Guidance Digital & Hardcopy Certificate Digital certificate - Included Student ID Card Digital certificate - Included

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