24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that 78% of UK businesses consider good copywriting essential for their success. Are you looking to hone your writing skills and create impactful content that resonates with your audience? This comprehensive copywriting bundle offers the perfect blend of practical training and theoretical knowledge to elevate your communication skills and advance your career. This Copywriting Techniques Bundle Package includes: Course 01: Diploma in Copywriting at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Introduction to English Spelling, Punctuation, and Grammar Training Course 02: Proofreading & Copy Editing Course (Level 4 Diploma) Course 03: Creative Writing Course 04: Effective Email Writing Course 05: Content Management Strategy Course 06: Information Management Course 07: Report Writing Course 08: Minute Taking Course 09: Commercial Law Course 10: Online Time Management Training Our comprehensive Copywriting bundle is designed to teach you the basics of copywriting and the essential skills needed to excel in various media, including online, print, and mainstream media. You'll learn how to write eye-catching headlines and attention-grabbing advertisements, make an impact with creative copy, and write better copy overall. Learning Outcomes of Copywriting Bundle Write eye-catching headlines and attention-grabbing advertisements Develop essential skills for copywriting in various media Write compelling copy for online, print, and mainstream media Understand how to write better copy overall Master the principles of copywriting for various marketing materials. Develop the tools to become a successful copywriter Invest in yourself and take the first step towards a rewarding career by enrolling in this Copywriting Techniques learning experience today! Why Choose Our Copywriting Bundle? Get a Free QLS Endorsed Certificate upon completion of Copywriting Get a free student ID card with Copywriting Training Get instant access to this Copywriting course. Learn Copywriting from anywhere in the world The Copywriting is affordable and simple to understand The Copywriting is an entirely online, interactive lesson with voiceover audio Lifetime access to the Copywriting course materials The Copywriting comes with 24/7 tutor support Start your learning journey straight away! This course's curriculum has been designed by Copywriting experts with years of experience behind them. The Copywriting course is extremely dynamic and well-paced to help you understand with ease. You'll discover how to master the Copywriting skills while exploring relevant and essential topics. Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Copywriting at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Copywriting bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required in this Copywriting Bundle. Career path This Copywriting bundle will allow you to kickstart or take your career in the related sector to the next stage. Marketing Copywriter Digital Copywriter Content Marketing Manager Social Media Copywriter Email Marketing Specialist Advertising Copywriter Certificates Certificate Accredited by CPDQS Digital certificate - Included Diploma in Copywriting at QLS Level 5 Hard copy certificate - Included
Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by 8% from 2020 to 2030, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and practical skills to excel in today's demanding workplace. Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional! With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5 premium courses, and 5 PDF certificates for Absolutely Free. This Receptionist: Office Admin and Reception Training Bundle Contains 05 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Receptionist Skills at QLS Level 5 Course 02: Administrative Receptionist Course 03: UK Employment Law Course 04: Customer Service Training & Minute-Taking Administrator Course 05: Complete Microsoft Office Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight! Learning Outcomes of Receptionist: Office Admin and Reception Master professional communication for clear and impactful interactions. Develop exceptional telephone etiquette for a positive first impression. Gain a strong understanding of UK employment law and best practices. Enhance customer service skills to build strong client relationships. Learn effective minute-taking techniques for accurate meeting records. Achieve proficiency in Microsoft Office applications for efficient workflow. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Course 01: Diploma in Receptionist Skills at QLS Level 5 Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Course 02: Administrative Receptionist Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Newcomers to office administration Career changers Individuals seeking upskilling Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector. Office Administrator Receptionist Manager Executive Assistant Customer Service Representative Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
Ready to explore the limitless universe of words and the incredible journey of creativity? Then grab our superb 'Travel Blogger, Screenwriting and Blogger at QLS Level 5' course bundle! This collection of 8 top-notch courses combines the finest QLS-endorsed and CPD QS-accredited programmes for a learning journey that'll send your skills soaring into new horizons. Three QLS-endorsed courses are the heart of this bundle: Travel Blogger, Screenwriting & Scriptwriting, and Blogger for Beginners. Craft tantalising travel tales, weave engrossing scripts, and build blogs that beguile and inspire. Each QLS-endorsed course comes complete with a hardcopy certificate to display your theoretical mastery! Five complementary CPD QS accredited courses complete the bundle: Leisure Management, Advanced Certificate in Content Writing, Creative Writing Course - Novel, Copywriting Level 4 Diploma, and Creative Writing Course - Short Stories. Explore captivating realms of creativity, from exhilarating novels to succinct short stories, and supercharge your content writing prowess. Dive into this comprehensive bundle and ascend the heights of the literary world! Key Features of the Travel Blogger, Screenwriting and Blogger at QLS Level 5 Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Travel Blogger, Screenwriting and Blogger at QLS Level 5 bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Travel Blogger QLS Course 02: Screenwriting & Scriptwriting QLS Course 03: Blogger for Beginners 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Leisure Management Course 02: Advanced Certificate in Content Writing Course 03: Creative Writing Course - Novel Course 04: Copywriting Level 4 Diploma Course 05: Creative Writing Course - Short Stories In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Travel Blogger, Screenwriting and Blogger at QLS Level 5 courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Mastery of the art and theory of travel blogging, screenwriting, and blogging. Advanced knowledge of content creation, covering diverse formats and genres. Proficiency in leisure management theory. Ability to construct engaging novels and short stories. Enhanced copywriting skills for persuasive and effective communication. Comprehensive understanding of QLS-endorsed course material, validated by hardcopy certificates. Deep understanding and implementation of CPD QS accredited course content. Step into an enchanting journey of creativity with the 'Travel Blogger, Screenwriting and Blogger at QLS Level 5' course bundle. Explore the thrilling world of travel blogging, craft magnetic screenplays, and shape compelling blogs that draw readers into your world. You'll traverse the diverse landscapes of content creation, moving through the luscious valleys of novel writing to the sharp, succinct peaks of copywriting. With three QLS-endorsed courses validated by hardcopy certificates, and five CPD QS accredited courses expanding your theoretical insights, this bundle is your portal to the ever-evolving universe of creative writing and content creation. So, don your writing cap and embark on this mesmerising journey! CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring writers and bloggers who wish to delve deep into the world of travel writing, screenwriting, and blogging. Individuals seeking to enhance their content creation abilities across a range of formats and genres. Professionals in the writing field looking to validate and expand their theoretical knowledge. Lifelong learners interested in understanding the art and theory behind captivating storytelling, from travel tales to gripping screenplays. Career path This course opens up an array of career opportunities, including Travel bloggers, screenwriters, Content writers, copywriters, and more. With your enhanced writing skills, you can find your voice and make it heard in the world of literature and beyond. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
***24 Hour Limited Time Flash Sale*** Content Management (Copywriting, SEO, Email Writing) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Elevate your content mastery with our exclusive Content Management bundle, a curated collection of 8 transformative courses. This bundle comes enriched with three QLS-endorsed courses: 'Content Management', 'SEO Masterclass', and 'Email Writing Training for Leadership Success.' With these, you receive prestigious hardcopy certificates to authenticate your competence and boost your profile. Moreover, we've added five more relevant CPD QS accredited courses to complete your content-centric education. Explore 'Content Writing & Copy Writing For SEO and Sales', delve into 'Content Creation and Content Marketing Certificate', augment your skills with 'Advanced Certificate in Content Writing', refine your email prowess with 'Certificate in Email Content Writing' and ignite your creativity through the 'Creative Writing Course - Short Stories.' This bundle is your passport to comprehensive content knowledge, refining your copywriting, SEO, and email writing abilities. Unleash your content potential, shape your future and redefine content management! Key Features of the Content Management (Copywriting, SEO, Email Writing) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Content Management (Copywriting, SEO, Email Writing) bundle, providing you with industry-recognised qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Content Management QLS Course 02: SEO Masterclass QLS Course 03: Email Writing Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Content Writing & Copy Writing For SEO and SalesCourse 02: Content Creation and Content Marketing CertificateCourse 03: Advanced Certificate in Content WritingCourse 04: Certificate in Email Content WritingCourse 05: Creative Writing Course - Short Stories In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Content Management (Copywriting, SEO, Email Writing) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain comprehensive knowledge of effective content creation and management strategies. Master the art of SEO and understand how it influences content visibility. Develop advanced email writing skills to enhance leadership communication. Learn to create engaging, SEO-friendly, and sales-driven content. Discover strategies for successful content marketing. Understand the nuances of creative writing, particularly short stories. Develop the ability to write powerful content across different platforms. This distinctive bundle of eight courses focuses on providing theoretical knowledge on essential aspects of content creation, management, SEO, and email writing. Through the QLS-endorsed and CPD QS accredited courses, learners will delve deep into the art of crafting effective content that captures audience attention, promotes engagement, and drives sales. Each course is designed to augment your understanding of different facets of content, from SEO optimization to creative writing. These courses offer learners the opportunity to enhance their skill sets, increasing their marketability and employment prospects. The training provided in this bundle will help you understand the impact of well-written content, how to create it, and how to use it effectively for marketing, sales, and communication. With this bundle, you are well on your way to becoming a versatile content expert. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring content creators seeking theoretical knowledge in content management. Professionals in marketing, sales, or leadership roles wanting to enhance their content creation and communication skills. Business owners aiming to leverage content for brand promotion and engagement. Individuals interested in exploring various aspects of content writing, from SEO to creative writing. Career path Content Manager: Oversee and manage a company's content creation (£35,000 - £50,000) SEO Specialist: Enhance website visibility using SEO strategies (£25,000 - £40,000) Email Marketing Manager: Drive business growth through email campaigns (£30,000 - £45,000) Content Marketing Strategist: Develop and implement content marketing plans (£30,000 - £55,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Want to learn how to write persuasive bids that stand out from the competition? Our Bid Writing course covers everything you need to know, from planning and developing a bid to presenting it to clients effectively. You'll learn how to find unique selling points, estimate costs, and focus on clients and customers to create winning proposals. In today's fast-paced and competitive business environment, the ability to write persuasive bids has become more important than ever. With the rise of remote work and digital communication, businesses must compete for contracts and opportunities from a global pool of competitors. This means that bid writers must be able to craft compelling proposals that stand out from the competition and win the attention of potential clients. Whether you are a business professional, entrepreneur, or freelancer, our Bid Writing course can help you take your career to the next level. With the skills and knowledge you gain from this course, you will be able to write persuasive bids that can help you win more business, increase your revenue, and achieve your goals. So why wait? Enrol now and start your journey towards success in bid writing! Learning Outcomes: Develop a structured approach to writing winning bids Understand the proposal process and client presentation techniques Identify unique selling points to differentiate from competitors Estimate costs and pricing accurately Apply quality control techniques to improve proposals Use templates to build effective proposals efficiently The Bid Writing course is designed for individuals who want to enhance their bid writing skills and increase their chances of winning proposals. The course comprises twelve modules that cover the essential elements of bid writing. You'll learn how to develop a structured approach to writing bids, plan and develop proposals, and understand the proposal process. We'll also explore techniques for focusing on clients and customers, finding unique selling points, and accurately estimating costs and pricing. In addition, we'll cover quality control methods to improve the final product, client presentation techniques, and templates to build proposals efficiently. By the end of the course, you'll have developed a thorough understanding of the bid writing process and gained the skills needed to write compelling proposals that stand out in the competitive recruitment industry. Overall, the bid writing industry offers a wealth of opportunities for individuals looking to develop their skills and pursue a fulfilling career. With the right training and experience, you can excel in this exciting and dynamic field. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who want to improve their bid writing skills Professionals who want to write winning proposals Freelancers who need to create competitive proposals for clients Small business owners who want to increase their chances of winning contracts Career path Bid Writer: £23,000 - £35,000 per annum Proposal Manager: £35,000 - £50,000 per annum Business Development Manager: £40,000 - £60,000 per annum Sales Director: £60,000 - £100,000 per annum Senior Proposal Writer: £40,000 - £60,000 per annum Marketing Manager: £30,000 - £50,000 per annum
In the vast realm of construction, where numbers and creativity converge, lies the captivating world of Quantity Surveying Management. Step into this enchanting landscape where meticulous measurements meet the art of cost control, and master the skills to navigate contracts, mitigate risks, and shape the financial success of projects. From the foundations of quantity surveying to the heights of procurement and bill preparation, this course unveils the secrets to unlocking a rewarding career in the Quantity Surveying industry. Immerse yourself in the magic of quantity surveying, where precision and imagination harmonise to build a world of possibilities. Learning Outcomes: After completing this Quantity Surveying Management course, learners are expected to - Develop a comprehensive understanding of the role and responsibilities of a quantity surveyor Acquire the skills to accurately measure quantities and estimate costs for construction projects Master cost management techniques to ensure projects stay within budgetary constraints Explore the intricacies of contract management, including tendering and negotiation Identify and assess potential risks in construction projects and implement effective risk management strategies Hone your report writing skills to effectively communicate project information and findings The Quantity Surveying Management course offers a comprehensive exploration of the field, providing you with the knowledge and skills to excel in the role of a quantity surveyor. Begin with an introduction to quantity surveying and its importance in construction projects, and then dive into the development of the quantity surveyor profession throughout history. Explore the module on quantity surveying measurement, where you'll learn various techniques to accurately measure quantities for construction projects. Understand the principles of cost management and discover effective strategies to keep projects within budget. Gain insights into pricing and operational estimation, enabling you to provide accurate cost projections and ensure the financial success of projects. Delve into contract management and tendering, where you'll learn the intricacies of contract administration, negotiation, and dispute resolution. Master the skills required for successful procurement and bill preparation, ensuring transparency and efficiency in project delivery. Develop the ability to predict and manage potential risks that may arise during construction projects, safeguarding the interests of all stakeholders involved. Regulation and control are vital aspects of quantity surveying. Explore the module dedicated to these topics, where you'll learn about relevant regulations, codes, and standards that govern the profession. Finally, sharpen your report writing skills to effectively communicate project information and findings. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Quantity Surveying course is suitable for, Aspiring quantity surveyors seeking a comprehensive understanding of the profession Construction professionals looking to specialise in quantity surveying Project managers interested in expanding their skill set to include quantity surveying management Graduates in construction-related fields seeking to enhance their employability Individuals interested in a care Career path Assistant Quantity Surveyor: £20,000 - £30,000 per annum Quantity Surveyor: £30,000 - £50,000 per annum Senior Quantity Surveyor: £45,000 - £70,000 per annum Commercial Manager: £50,000 - £90,000 per annum Director of Quantity Surveying: £70,000 - £150,000 per annum
Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.