3185 Wrap courses

Capital Maintenance, a tricky subject now made easy Are you starting your own business but struggling to keep track of the finances? Or perhaps you want to pursue a career in capital maintenance? Either way this course is the answer to all your questions. One of the primary reasons for many small businesses failing is their lack of planning. Sure not everything always goes according to plan, but that's why capital finances are used, in order to address several different platforms such as replacement decisions to maintain the general business entity. In this course, you will be introduced to the basics of capital finance. Identify different factors determining fixed and working capital requirements. You will also learn the difference between owned and borrowed capital, utilize tools like Constant Purchasing Power (CPP), different financial instruments and much more to help your business flourish. So what are your waiting for? If you are ready to sink your teeth to learn about Capital Maintenance, jump on aboard. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Capital Maintenance Capital Finance Basics 01:00:00 Important Factors Affecting The Requirement Of Fixed Capital 00:30:00 Important Factors Affecting The Requirement Of Working Capital 00:30:00 The Differences Between Own And Borrowed Capital 00:30:00 Importance Of Constant Purchasing Power Accounting 00:15:00 Services Provided By Financial Instruments 00:30:00 Financial Institutions And Short Term Loans For Businesses 00:30:00 Piggy Banking Start Savings Early 00:30:00 Savings Is Never Enough: Invest Now 01:00:00 Powerful Savings Method: 401k & IRA 01:00:00 Jump Into Mutual Fund Investments 00:30:00 Save Big On Expenses: Frugal Living 01:00:00 Engage yourself to A Financial Adviser Now! 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Capital Maintenance and Piggy Banking 00:30:00 Final Exam Final Exam- Capital Maintenance and Piggy Banking 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you someone who saves diligently? Are you someone who prefers to save through piggy banks? Or are you someone who wants to start saving but you don't know where and how to start? If either of these is, then this course is perfect for you! Description: There are lots of ways to save and how you can invest. But since there are different kinds of investments, it will be hard for you to choose one if you are clueless. This course will start in discussing the importance of starting to save as early as possible. Then there will be a discussion on how savings is never enough, so it will be ideal to start investing early. Investing will help you save or earn more money for an additional source of cash flow. Then this course will discuss the powerful savings method that will surely make you save more and stop overspending. Who is the course for? Professionals who help people on their savings and investment plans. People who have an interest in savings and investment. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Piggy Banking Secrets is a useful qualification to possess, and would be beneficial for the following careers: Accounting Specialist Investment Banking Specialist Private Equity and Venture Capital Specialist Financial Planning Expert. Piggy Banking Secrets Start Savings Early 00:30:00 Savings Is Never Enough: Invest Now 01:00:00 Powerful Savings Method: 401k & IRA 01:00:00 Jump Into Mutual Fund Investments 00:30:00 Save Big On Expenses: Frugal Living 01:00:00 Engage yourself to A Financial Adviser Now! 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Piggy Banking Secrets 00:20:00 Final Exam Final Exam - Piggy Banking Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Excel is claimed as the most-used spreadsheet program in the world. Through this course, you will understand that the web app is designed to make a few edits available anywhere as long as you are online. Know how to use Excel 2010 to do more complicated edits and learn using cell references instead of numbers in your formulas and functions. This course will help you in enhancing all your knowledge about Excel to become more efficient in your daily work. Who is the course for? Professionals who want to learn about Microsoft Office 365 Excel Web App features. People who have an interest in knowing all the essentials in Office 365 Excel Web App. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel 365 Essentials is a useful qualification to possess and would be beneficial for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager. Microsoft Excel 365 Essentials Module One - Getting Started 01:00:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Worksheets and Workbooks 02:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Editing in the Browser (I) 02:00:00 Module Six - Editing in the Browser (II) 02:00:00 Module Seven - Building Formulas 02:00:00 Module Eight - Understanding Functions 02:00:00 Module Nine - Working with Data 02:00:00 Module Ten - Formatting your Data 01:00:00 Module Eleven - The Insert Tools 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities- Microsoft Excel 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft Excel 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft Excel 365 Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Windows Office 365 Word web app is created so you can access your documents even without your computer. This is very convenient since your documents are accessible as long as you are connected to the internet. In this course, you will learn the necessary skills, knowledge and information about the Office 365 web interface. You will know how to upload a document to the Shared Documents library. Then know how to open a document in Reading View or Editing View. Who is the course for? Professionals who want to learn about the Office 365 Word Web App. People who have an interest in the basics and features of the Office 365 Word App. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word 365 for Beginners course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Word 365 for Beginners Module One - Getting Started 01:00:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Viewing Web App Documents (I) 01:00:00 Module Four - Viewing Web App Documents (II) 01:00:00 Module Five - Editing in the Browser 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Font Formatting 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - The Insert Tools (I) 01:00:00 Module Eleven - The Insert Tools (II) 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Microsoft Word 365 for Beginners 00:20:00 Final Exam Final Exam- Microsoft Word 365 for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Office 365 OneNote is created so you can access your OneNote notebooks from the same website where they are stored, and make some fundamental changes without using a computer where your desktop Office applications are installed. This will be useful to those people who are always on the go and always need to have access to their files from anywhere. In this course, you will learn the necessary skills, knowledge and information about the OneNote online which is part of the Office 365 suite of apps. Students will learn how to create notebooks, add content, share and print OneNote Online notebooks. Who is the course for? This course would be ideal for Microsoft Office users, students and office workers. This course is designed for anyone who wants to learn about one note 365 essentials. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note 365 Essentials will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note 365 Essentials Module One - Getting Started 00:30:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Working with Notebooks 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Editing in the Browser 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Your Text 01:00:00 Module Eight - Paragraph Formatting, Styles and Tags 01:00:00 Module Nine - The Insert Tools (I) 01:00:00 Module Ten - The Insert Tools (II) 01:00:00 Module Eleven - The View Tab 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note 365 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft One Note 365 Essentials 00:20:00 Final Exam Final Exam- Microsoft One Note 365 Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft OneNote 2013 is a powerful tool that helps you to organise your projects and ideas. This course is designed to provide a basic understanding of OneNote 2013. Students will be shown a practical way of learning with a hands-on and customizable approach. They will also get a chance to experience some of the new features that are offered in OneNote2013. By the end of this course, students will have an improved user interface with an array of powerful tools to help them manage their data through Skydrive - and better information leads to better decision making! Who is this course for? This course would be ideal for Microsoft Office users, students and office workers. This course is designed for anyone who wants to learn Microsoft OneNote. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note for Beginners will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note for Beginners Module One - Getting Started 00:30:00 Module Two - Your First Notebook 01:00:00 Module Three - Working with Text 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Staying Organized 01:00:00 Module Six - Tagging and Searching Notes 01:00:00 Module Seven - Using Send to OneNote 01:00:00 Module Eight - Inserting Basic Objects 01:00:00 Module Nine - Drawing in OneNote 01:00:00 Module Ten - Reviewing Your Notes 01:00:00 Module Eleven - Sharing Your Notes 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft One Note for Beginners 00:20:00 Final Exam Final Exam- Microsoft One Note for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Excel is a program that consists powerful tools which can help you organize and manipulate your data. Learning about the Excel program will help you in sharing workbooks to advanced functions and formulas. The Excel 2010 intermediate course is created to help you keep security setting in mind when sharing workbooks with Macros. In this course, you will learn the necessary skills, knowledge and information about how to use the Track Changes feature to make comments on another's work and learn to merge copies of the shared workbook to consolidate the comments. Who is the course for? Professionals who want to learn about Microsoft Excel 2010 features and functions. People who have an interest in knowing all the essentials in Microsoft Office Excel. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel 2010 Intermediate Level course is a useful qualification to possess and would be beneficial for any for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager. Microsoft Excel 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with Permissions and Options 01:00:00 Module Three - Sharing Workbooks 00:30:00 Module Four - Performing Advanced Formula and Function Tasks 01:00:00 Module Five - Working with Array Formulas 01:00:00 Module Six - Working with Functions 01:00:00 Module Seven - Working with Macros 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Applying Advanced Chart Features 01:00:00 Module Ten - Working with PivotTables and PivotCharts 01:00:00 Module Eleven - Using the Automated Analysis Tools Add -In 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel 2010 Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2010 Intermediate level 00:20:00 Final Exam Final Exam- Microsoft Excel 2010 Intermediate level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you already have the basic skills and knowledge of Microsoft Word 2010 and you are able to create, edit, and print word documents on Windows then this [course_tite] is designed for you. This series builds on the skills and concepts taught in Word 2010 Basic. You will learn advanced formatting, use Word's drawing tools, create and manage tables, and work with column layouts. Here, you will work with styles, sections, and columns and will use the Navigation pane to work with outlines. By this course, you will learn to use Word's advanced editing tools, work with images, including placing and sizing images, wrapping text around images, and using borders and effects, how to adjust page orientation an layout, how to work with columns and with page and section breaks, and more. This intermediate level will pull up your basic knowledge and skills so don't delay to try this. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Word Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Word Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Styles and Outlines Examining Formatting FREE 00:07:00 Creating Styles 00:17:00 Modifying Styles 00:11:00 Working with Outlines 00:13:00 Sections and Columns Creating and Formatting Sections 00:13:00 Working with Columns 00:08:00 Formatting Tables Table Formatting Basics 00:09:00 Borders and Shading 00:06:00 Table Data 00:10:00 Table Styles 00:09:00 Printing Labels and Envelopes Labels 00:06:00 Envelopes 00:05:00 Templates and Building Blocks Template Basics 00:11:00 Building Blocks 00:02:00 Document Properties 00:14:00 Graphics Creating Diagrams 00:02:00 Using the Drawing Tools 00:13:00 Formatting Text Graphically 00:06:00 Managing Document Revisions Tracking Changes 00:21:00 Working with Comments 00:02:00 Web Features Web Pages 00:03:00 Hyperlinks 00:10:00 Mock Exam Mock Exam- Microsoft Office 2010 Word Intermediate - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 Word Intermediate - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Struggling to understand the shifting moods, emotional highs, and depressive lows of bipolar disorder? This CPD-accredited course bundle offers a thoughtful and informed deep dive into the complexities of bipolar disorder, how it intersects with depression, and what therapeutic approaches look like from a psychotherapist’s perspective. Through a trio of structured courses—Bipolar Disorder, Psychotherapist Training, and Depression Counselling—you’ll explore diagnosis, behavioural patterns, and key psychological frameworks, all designed to build confidence in navigating the subject matter with clarity. Whether you're supporting someone with bipolar disorder, working in a mental health setting, or simply wish to learn more with a purpose, this bundle helps illuminate the landscape without fluff or filler. It’s informative, relevant, and delivered with professional insight. No vague jargon. No mystical promises. Just accessible knowledge grounded in theory and thoughtful instruction—wrapped in an engaging format that doesn’t feel like wading through a psychology textbook from 1974. Course 01: Bipolar Disorder Course 02: Psychotherapist Training Course Course 03: Depression Counselling Diploma **Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Bipolar Disorder Module 01: Mental Illness Module 02: Bipolar Disorder Module 03: Associated Problems That Frequently Co-occur with Bipolar Disorder Module 04: Strategies for Managing Symptoms of Bipolar Disorder Module 05: Social Inclusion Module 06: Caring for and Helping Someone with Bipolar Disorder Module 07: Challenges for Those with Bipolar Across the Lifespan Module 08: Risk and Bipolar Experience Module 09: Treatment and Medication for Bipolar Disorder Module 10: Psychotherapy for Bipolar Disorder Module 11: Raising Awareness About Bipolar Disorder Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Bipolar Disorder Awareness - CPD Accredited 3 Courses Bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Bipolar Disorder Awareness - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Bipolar Disorder Awareness - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Bipolar Disorder Awareness - CPD Accredited 3 Courses Bundle training.