1907 Wrap courses

Learn to fully utilize your Computer with the help of this Course If you are a little weak when it comes to understanding how computer works then don't worry. This course will feed you some of the most important information about a computer, its operating system. An operating system is the most important software that runs on a computer. It manages the computer's memory and processes, as well as all of its software and hardware. It also allows you to communicate with the computer without knowing how to speak the computer's language. Without an operating system, a computer is useless. Your computer's operating system (OS) manages all of the software and hardware on the computer. Most of the time, there are several different computer programs running at the same time, and they all need to access your computer's central processing unit (CPU), memory, and storage. The operating system coordinates all of this to make sure each program gets what it needs. You will not only learn the basics of computer OS, but you will also learn about the different operating systems in this course. So without further delay, get started now. Course Highlights Certified Computer Operating System Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Computer Operating System Course into 23 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 17 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Computer Operating System Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Computer Operating System Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Computer Operating System Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Introduction to Computer Operating System Introduction 00:15:00 What is an Operating System? 00:30:00 History of Operating System 00:30:00 What an Operating System Does 01:00:00 Microsoft Windows 01:00:00 MAC OS 01:00:00 UNIX 00:30:00 LINUX 00:30:00 GNU 00:30:00 Other Operating Systems 01:00:00 Installing an Operating System 01:00:00 Defining The Processes 01:00:00 Conclusion 00:15:00 Module 2: MAC Operating System Introduction to Mac 01:00:00 Features of Mac Desktops 01:00:00 Networking System of Mac 01:00:00 Types of Mac 01:00:00 Mac your way to cyberspace 00:30:00 Benefits of Using Mac 01:00:00 How to print & fax using Mac 01:00:00 Managing music with iTunes 01:00:00 Having fun with photos 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Learn how to bring out the beauty in others Makeup is a regular accessory in today's life, so it is of no surprise that so many techniques are being developed to improve makeup skills. Now ask yourself, are you the next big Makeup Artist? You can be! This Professional Makeup Artist Skills Training course will show you how. Make-up artists are usually employed by the entertainment and media industries. You will be tasked with providing make-up and hair styling services to performers and other media personalities. Many choose to work independently, but only once they have gained sufficient experience and their skills and abilities have been recognised. The many activities and responsibilities undertaken by makeup artists vary massively - from the subtle and simple to the complex and avant-garde - depending on their place of employment and the environment in which they specialise. So get hooked with this professional makeup course and learn new ways to bring out the subtle hidden beauty. Be the next professional makeup artist! Course Highlights Professional Makeup Artist Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Makeup Artist Skills Training into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Makeup Artist Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Makeup Artist Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Makeup Artist Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 What is a Cosmetic? FREE 00:15:00 Cosmetics - From Tradition to Modernity FREE 00:15:00 Equipment - Makeup Kits 00:15:00 Skin 00:30:00 Face 00:30:00 Lips 00:30:00 Eyes 00:30:00 Ten-Step Guide to Perfect Makeup 00:30:00 Special Makeup Applications 00:30:00 Essential Equipment for the Professional 00:15:00 Advanced Makeup Applications 00:15:00 Module 02 Makeup Basics I 01:00:00 Makeup Basics II 01:00:00 Makeup Basics III 01:00:00 Makeup Basics IV 01:00:00 Makeup Basics V 01:00:00 Module 03 Body Products Basics 01:00:00 Be Educated On Toxins And Detoxing 01:00:00 Using Bath Products 01:00:00 Sunless Tanning 01:00:00 Body Makeup 01:00:00 The Latest In Support Garments 01:00:00 How Looking Great Makes You Feel Great 00:30:00 Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Makeup Artist Skills Training 00:20:00 Final Exam Final Exam- Professional Makeup Artist Skills Training 00:20:00

You can earn million if you know how to invest in the Stock Market Stock market is a place where shares of public listed companies are traded. The stock market can be split into two main sections: the primary market and the secondary market. So now that you what stock market is about, learn how to make money out it with this course. The primary market is where companies float shares to the general public in an initial public offering (IPO) to raise capital. A stock exchange facilitates stock brokers to trade company stocks and other securities. A stock may be bought or sold only if it is listed on an exchange. One investor buys shares from another investor at the prevailing market price or at whatever price both the buyer and seller agree upon. This Course will outline the basics which a prospective Stockbroker.Throughout the course you will learn how the stock market functions and what is the best way to begin your venture. Course Highlights Certified Diploma in Stock Market is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Stock Market into 21 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 17 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Stock Market Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Stock Market is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Stock Market is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Stock Market Basics Introduction To Stocks Basics FREE 00:30:00 About Of Shares Basics FREE 00:30:00 The Difference Between Stocks And Shares 00:30:00 Concept Of Fundamentals Of The Stock Market 00:30:00 How Exactly Do Stock Prices Get Determined? 00:30:00 Benefits Of Using Stocks And Shares 01:00:00 When To Get Out Of The Stock Market 00:30:00 Wrapping Up 00:15:00 Stock Market Statistics What The Stock Market Is All About FREE 01:00:00 Stock Market Trends FREE 01:00:00 An Introduction To Forex 01:00:00 Understanding Currency Conversion 01:00:00 Understanding Statistics 01:00:00 Forex Volatility And Market Expectation 01:00:00 Aspects Of The Trade 01:00:00 Risk Management 01:00:00 'Buzz' Words 01:00:00 Expert Trading Options 01:00:00 Other Trading Options 01:00:00 In Review 01:00:00 One Final Option 00:30:00 Mock Exam Mock Exam- Certified Diploma in Stock Market 00:30:00 Final Exam Final Exam- Certified Diploma in Stock Market 00:30:00

Cognitive-behavioural therapy (CBT) is the most widely used evidence-based practice for improving mental health. It is a form of psychotherapy that treats problems and boosts happiness by modifying dysfunctional emotions, behaviour and thoughts. It a talking therapy that can help you to manage your problems by changing the way you think and behave. Unlike other traditional treatment, CBT focuses on solutions and encourage the patients to challenge distorted cognitions and change destructive patterns of behaviour. The Cognitive Behavioural Therapy (CBT) Course course is devoted to CBT approach covering all the essential skills for becoming a counsellor. The course mainly focuses on 'eating disorders' and guides you how to deal with the patients with Anorexia, Bulimia, and Binge Eating Disorder. By finishing the course, you will be able to treat the patients using CBT approach. What Will I Learn? This Complete CBT Certification Programme (Beginner to Advanced) will help you to get in conscious control of your ability to create your life in the shape and form that you want. Therapists who implement CBT into their practice have a solution focused approach that quickly helps their clients to create positive changes that last. The purpose of this program is to train helping professionals and aspiring therapists to deliver effective cognitive behavior therapy. At the end of this course, students will be able to understand and demonstrate the importance of resilience building in cognitive behavioural processes. At the end of this course, students will also be able to action their ability to make appropriate evidence based decisions when working with clients experiencing depression, stress, PTSD and/or anxiety. Requirements Whilst this course includes usual teaching methods, because the course is studying personal and emotional experience as understood in CBT theory and practice, the teaching is less about the dissemination of facts and more about developing an understanding of people, relationships, and the ineffable mysteries of the human mind. The idea's, techniques and processes that are presented throughout this course are immediately applicable in areas such as business, coaching, leadership, marketing and healthcare. This Complete CBT Certification Programme contains elements from all of the principal 'schools' of psychology, and if you are less than fully satisfied with this course, you can claim a full refund within 30 days of purchase. Once enrolled, students have lifetime access to this certification training. The course can be studied on your mobile, tablet, laptop or even via the audio version of the course which is included at no extra cost. The emphasis for the learning within this course is on the countless applications of CBT and how powerful these insights (and techniques) can be used to help both yourself and other people. There are no specific books or articles which must be read by all students. The reading list includes a range of books which tutors and students have found helpful in covering the topics on the course outline. You should be able to use a PC at a beginner level. The course comes accompanied with a range of downloads and worksheets that students are encouraged to print off and work through. Who is the target audience? Students interested in psychology and/or counselling Individuals interested in career (work) related to 'eating disorders' Individuals who want to use knowledge of CBT and 'eating disorders' in their work Individuals who want to work as professional 'counsellors' or 'therapists' Introduction About the Tutor FREE 00:01:00 About the Course FREE 00:02:00 CBT & Therapeutic principles What is CBT (the CBT model) FREE 00:06:00 NICE guidelines FREE 00:04:00 The therapeutic alliance, Trust and Empathy 00:07:00 Ethics of the therapy 00:05:00 The Psychology & Causations of Eating Disorders Eating disorders: Categorisations 00:07:00 Core Psychopathology of Eating Disorders 00:07:00 Co-morbid psychiatric illness 00:07:00 Social and Family factors 00:08:00 Cognitive factors 00:07:00 Emotional factors 00:09:00 The Assessment & Planning First session - Assessment 00:08:00 Dietary and Nutritional issues 00:06:00 Setting Goals with the client 00:07:00 Motivational factors 00:07:00 CBT in Practice Working with Anxiety 00:05:00 The Socratic approach (Socratic questioning) 00:06:00 Psychoeducation 00:04:00 The 'Exposure' technique 00:07:00 Working with Beliefs (shape, weight, food) 00:07:00 Behavioural Experiments 00:07:00 Reviewing & Wrapping up Designing and Reviewing Action plans 00:06:00 Concluding therapy successfully 00:04:00 Follow up and Relapse Prevention 00:05:00 Thank you and Good Bye! 00:02:00 Resources Resources - Cognitive Behavioural Therapy (CBT) Course 00:00:00

Description: This course will greatly benefit anyone wishing to learn the fundamentals of computer operating systems, PC attributes, Microsoft Windows, MAC OS, UNIX, LINUX, GNU etc. This course will answer why administrators must see how Information Technology assumes a major part in both the structure and control of the current business. A fruitful administrator must have a great handle on the usefulness, abilities, and impacts of the innovation that he or she should actualise and oversee. This online course displays a variety of the centre ideas of Information Technology administration. The course will survey such key territories as corporate structures, programming, databases, data frameworks, interchanges and administration of workforce in connection to innovation and from the perspective of the business director. This course is perfect for administration experts who wish to pick up a top to the bottom comprehension of the administration of Information Technology in the advanced partnership.  Who is the course for? Beginner to advanced level users can benefit from the lessons we provide. People who have an interest in learning about computer and computer maintenance. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.  Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Computer Operating Systems Diploma Course is a very useful qualification to possess, and will be very helpful to have especially for these careers: Computer Maintenance Staff IT Department Manager IT Specialists Computer Engineer Computer Specialist And Other Computer Operation-related jobs! Computer Operating Systems Diploma Introduction FREE 00:30:00 WHAT IS AN OPERATING SYSTEM? FREE 01:00:00 HISTORY OF OPERATING SYSTEMS 01:00:00 WHAT AN OPERATING SYSTEM DOES 02:00:00 MICROSOFT WINDOWS 02:00:00 MAC OS 01:00:00 UNIX 01:00:00 LINUX 01:00:00 GNU-1 00:30:00 OTHER OPERATING SYSTEMS 02:00:00 INSTALLING AN OPERATING SYSTEM 01:00:00 DEFINING THE PROCESSES 02:00:00 CONCLUSION 00:15:00 Windows 8 Module One - Getting Started 00:30:00 Module Two - Welcome to Windows 8 02:00:00 Module Three - Using Apps 02:00:00 Module Four - Working with the Desktop 02:00:00 Module Five - Using the Taskbar 00:30:00 Module Six - Working with the Charms Bar 01:00:00 Module Seven - Managing Your Files and Folders 01:00:00 Module Eight - Networking and Devices 00:30:00 Module Nine - Working with Settings and the Control Panel 01:00:00 Module Ten - Personalizing Windows 8 02:00:00 Module Eleven - Understanding Security and Maintenance 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mac Operating System Introduction to Mac 01:00:00 Features of Mac Desktops 01:00:00 Networking System of Mac 01:00:00 Types of Mac 01:00:00 Mac your way to cyberspace 00:30:00 Benefits of Using Mac 01:00:00 How to print & fax using Mac 01:00:00 Managing music with iTunes 01:00:00 Having fun with photos 01:00:00 Mock Exam Final Exam

The Word 2016 Intermediate course is intended to sharpen your skills and knowledge by explaining precise documentation making features including working with multiple documents, formatting tables, tags, lists, templates, merging, etc. This course covers a variety of topics including working with Word 2016, creating, and customising styles, templates, and themes in the most effective way possible. You'll also work with diverse sorts of data in Word, copy and paste commands, and study advanced document layout options and different collaboration tools. Learn how to work with graphic elements such as pictures, text boxes, text effects, shapes, the drawing canvas, SmartArt, WordArt, typography effects, advanced graphics component features, and more. What you'll learn Work with, create, manage, and customize Styles, Templates, and Themes. Work with various types of data in Word using Tables, advanced Copy and Paste commands, and Charts. Review advanced document layout options in Word and various collaboration tools. Work with graphic elements such as pictures, text boxes, shapes, the Drawing Canvas, SmartArt, Text Effects, Typography Effects, WordArt, and Equations. Learn additional graphic element features such as grouping, layering, and moving objects Requirements Word 2016 Introduction course or equivalent experience Who this course is for: Students who need to expand their knowledge and skills in Microsoft Word. Introduction Intro 00:02:00 Working with Styles Using Styles 00:08:00 Creating a Style Based on Text 00:04:00 Modifying a Style 00:03:00 Managing and Exporting Styles 00:06:00 Using Styles to Reorder Text 00:06:00 Working with Style Sets 00:04:00 Creating and Applying Fonts and Color Sets 00:03:00 Working with Themes 00:03:00 What are Templates? 00:03:00 Modifying the Normal and Custom Template 00:06:00 Changing the Custom Office Template Location 00:03:00 Working with Data in Word Sorting a Table 00:04:00 Repeating Table Header Rows and Setting Page Breaks 00:04:00 Working with Calculations in a Table 00:04:00 Working with Excel Data in Word 00:04:00 Copying, Pasting, and Linking Excel Data 00:09:00 Creating a Chart in Word 00:06:00 Editing Chart Data 00:04:00 Formatting a Chart 00:05:00 Advanced Document Layouts Controlling Page Breaks 00:05:00 Working with Section Breaks 00:06:00 Using Section Breaks with Margins and Page Orientation 00:04:00 Applying Columns 00:04:00 Modifying Columns 00:06:00 Adding Borders and Shading to a Paragraph 00:04:00 Applying Different Headers and Footers 00:06:00 Creating a Signature Line 00:03:00 Collaborating in Word Working with Comments 00:07:00 Using Track Changes 00:06:00 Reviewing and Accepting Changes 00:06:00 Customizing Markups 00:06:00 Comparing and Merging Two Documents 00:07:00 Combining Documents 00:06:00 Working with Pictures, Shapes and Drawing Tools Applying a Picture Style 00:04:00 Adjusting a Picture 00:06:00 Removing a Picture Background 00:03:00 Inserting a Text Box from the Gallery 00:04:00 Drawing and Formatting a Text Box 00:05:00 Adding, Selecting, Deleting Shapes 00:06:00 Resizing, Rotating, Replacing a Shape 00:05:00 Using the Selection Pane 00:04:00 Copying or Duplicating a Shape 00:03:00 Customizing Fill Color and Outline for a Shape 00:06:00 Using a Shape Effect 00:06:00 Using a Drawing Canvas 00:07:00 Positioning or Moving Shapes or Objects 00:05:00 Using Wrapping Text 00:06:00 Grouping and Layering Objects 00:05:00 Aligning Objects 00:04:00 Inserting Special Graphics Creating SmartArt Graphics 00:06:00 Formatting and Customizing SmartArt 00:06:00 Working with Text and Typography Effects 00:07:00 Working with Equations 00:06:00 Conclusion Course Recap 00:02:00

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00

Certified Course for Project Management Do you want to be more efficient and organized when you are doing a project? Do you feel as though your hard efforts are giving minimum output? This is course is perfect for you to enhance your ability in Project Management. This course helps you create a roadmap to the project goal by breaking down the greater milestones into well defined tasks. This helps you manage the responsibilities of people and coordinate the team. Develop a full understanding of the project goals, objectives and benefits before committing significant resources. Ensure that the project proceeds effectively through all the essential phases, from concept through to completion. Provide a rigorous approach to defining a realistic, but still challenging, timescale and budget for completion of the project. This course is designed to improve your project management skills. It will help you implement a systematic process to manage changes to the project scope or objectives. Learn everything you need to know by taking this course where you will complete multiple units and give exams to test your knowledge. Course Highlights Certified Project Management Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Project Management Course into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Project Management Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Project Management Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Project Management Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Project Management Basics Module One - Getting Started FREE 00:30:00 Module Two - Key Concepts (I) FREE 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming a Successful Project Manager Introduction FREE 01:00:00 Creating a Project Management Methodology FREE 01:00:00 Where Does The Buck Stop? 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Maintaining A Budget 01:00:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage By 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keep It Moving 01:00:00 Problems and Solutions 01:00:00 Mock Exam Mock Exam- Certified Project Management Course 00:30:00 Final Exam Final Exam- Certified Project Management Course 00:30:00

Start your Business Online with this informative course Do you have a business idea in mind which you want to launch online? Launching your business online will not only make your business more renowned but will also make you a higher profit. With that being said this course will guide you on how to be a successful businessman online. When describing your business, the first thing you need to concentrate on is its structure. By structure, we mean the type of operation, i.e. wholesale, retail, food service, manufacturing, or service-oriented. State this right away in the description, along with whether the business is new or already established. Online business is a type of business done through the web. It is now popular since almost everyone is using the internet. Through the internet, anyone could buy various products and avail services without exerting too much effort. So if you are interested in learning all of these, learning through this complete guide to online business will be beneficial to you. Course Highlights A Perfect Guide to Online Business is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed A Perfect Guide to Online Business into 23 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 17 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose A Perfect Guide to Online Business Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? A Perfect Guide to Online Business is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our A Perfect Guide to Online Business is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Starting up Online Business Introduction 01:00:00 Why Should You Start An Online Business? 01:00:00 The Four Keys To Business Success 01:00:00 Before You Start 00:30:00 How to Set Up Your Business Plan 01:00:00 What Type of Business Is Best For You? 01:00:00 How to Set Up an Online Business 01:00:00 Affiliate Marketing Explained 01:00:00 Online Payment Systems 01:00:00 How To Develop Marketing Your Online Business 00:30:00 Conclusion 00:15:00 Module 2: Focusing on Business Procrastinate Your Way Out of Business 01:00:00 The Importance of Prioritization 01:00:00 Sticking to a Schedule 01:00:00 Learn To Grow Your Business Successfully 01:00:00 Decorate Your Master Plan 01:00:00 Module 3: Online Business Synergy Blogging And Social Media Basics FREE 00:30:00 Treat Your Followers The Right Way FREE 01:00:00 Portion Out Your Time 00:15:00 Use Social Media Video To Get People To Your Blog 01:00:00 Build A Community 00:15:00 Direct All Of This To Your Blog 00:15:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Pet care is boarding, training, grooming, or offering any veterinary care services. You can help any pets in this kind of business. In this course, you will be taught of various breeds of cat, tips for pet training, how to make pet food, choosing your pet or help people choose the right pet for them. Pet care has different types of opportunities, from owning your own small business to working in a clinic or business or just plainly become someone who is expert in pet care. But all of these will always root in being passionate about taking care of animals. If you think you possess this kind of passion and love for pets, then this course will be perfect for you. Course Highlights Accredited Pet Care Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Pet Care Skills Training into 29 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 HOURS, 45 MINUTES and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Pet Care Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Pet Care Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Pet Care Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics Various breeds of cats 00:30:00 Safety is most important for your pet 00:15:00 What kind of food will you choose for your pets? 00:15:00 Your cat's bath - what do you need to do 00:15:00 Toys - your cat's best friends or foes? 00:20:00 Tips to train your cats 00:20:00 Preventing your pet from high temperature in warm hot months 00:20:00 How to care for your diabetic cat 00:30:00 Understanding cat fights- Can you avoid them? 00:15:00 Is your cat not using litter box- Find out why 00:15:00 Conclusion 00:15:00 Making Pet Food Homemade Pet Food - Why it is so beneficial FREE 01:00:00 Making Pet Food for First Time - What Precautions to Take FREE 01:00:00 Natural Pet Food Making Techniques 01:00:00 Home made Pet Food for Dogs 01:00:00 Homemade Pet Food for Cat 01:00:00 Making Homemade Dry Pet Food 01:00:00 Great Way to Save Money Spent on Pet Food 01:00:00 What Kind of Food Animals Love 00:30:00 Nutrients to Supply Pets with Food Made at Homes 01:00:00 Tips to Make Excellent Quality Food 00:30:00 Conclusion 00:15:00 Choosing Your Pet Small Mammal Basics 00:30:00 Research The Type Of Small Mammal You Want 00:30:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Consider Other Pets In The House 00:30:00 Consider Your Budget And Resources 00:30:00 The Dangers Of Choosing The Wrong Small Mammal 00:15:00 Wrapping Up 00:15:00 Mock Exam Final Exam