Description: Microsoft Office 2013 is an office suite that contains different applications, servers, and services developed by Microsoft to help everyone in their needs. Through this course, you will learn the advanced skills, knowledge, and information about Microsoft Office apps. This course includes advanced lessons on Word, Excel, PowerPoint, Access and Outlook. You will learn things related to these apps so that you will be able to utilise all the applications of Microsoft Office. Who is the course for? Professionals who want to learn about the Microsoft Office 2013 People who have an interest in the advanced features of the Microsoft Office 2013 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office Advanced course is a useful qualification to possess and would be beneficial for any type of professions or careers such as: Account Manager Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft Word Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Advanced Editing and Formatting Tasks 01:00:00 Module Four - Working with Illustrations 01:00:00 Module Five - Formatting Pictures 01:00:00 Module Six - Adding SmartArt 01:00:00 Module Seven - Adding Tables 01:00:00 Module Eight - Inserting Special Objects 01:00:00 Module Nine - Working with Document References 01:00:00 Module Ten - Reviewing Your Document 01:00:00 Module Eleven - Using Comments and Tracking 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Word Advanced Level 00:00:00 Microsoft Excel Advanced Level Module One - Getting Started 01:00:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Working with Charts 01:30:00 Module Six - Creating Pivot Tables and Pivot Charts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 02:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel - Advanced Level 00:00:00 Microsoft PowerPoint Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Shapes 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Advanced Drawing Tasks 01:00:00 Module Six - Adding Tables 01:00:00 Module Seven - Inserting Audio and Video 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Preparing for Your Presentation 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint Advanced Level 00:00:00 Microsoft Access Advanced Level Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Advanced Level 00:00:00 Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities- Microsoft Outlook Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Office Advanced 00:30:00 Final Exam Final Exam- Microsoft Office Advanced 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft Office products are considered as the gold standard for businesses across the globe. It has been proclaimed by people as the best program especially for working. Learning about the functionality of this program will help you survive the professional world. Through this course, you will learn all the essential skills, knowledge, and information about Microsoft Office 2010. You will learn how to make use of all the programs and features of Microsoft Office. Then you will learn how important Microsoft suites of the program can have an impact on its user. You will gain necessary skills, knowledge and information of Microsoft Word, Excel, Access, PowerPoint and Outlook. Who is the course for? New staff or workers who want to learn about the Microsoft Office Programs People who have an interest in all the features of the Microsoft Office Applications Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office 2010 Essentials course is a useful qualification to possess and would be beneficial for any type of professions or career from any type of industry you are in, such as: Account Officer Administrative Assistant businessman Executive Assistant Office Administrator Office Manager Personal Assistant Secretary Senior Manager. Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening and Closing Word 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Word 2010 for Beginners 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 00:30:00 Module Ten - Formatting Your Data 01:00:00 Module Eleven - Advanced Formatting Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel 2010 for Beginners 00:00:00 Microsoft PowerPoint Module One - Getting Started 01:00:00 Module Two - Opening and Closing PowerPoint 00:30:00 Module Three - Working with Presentations 00:30:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 00:30:00 Module Six - Formatting Text 00:30:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 00:30:00 Module Nine - Customizing Slide Elements 01:00:00 Module Ten - Setting Up Your Slide Show 00:30:00 Module Eleven - Showtime 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft PowerPoint 2010 for Beginners 00:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Getting Started With Access 01:00:00 Module Three - Using the Access Interface 01:00:00 Module Four - Working with Database Objects 01:00:00 Module Five - Creating Tables 01:00:00 Module Six - Working with Tables 01:00:00 Module Seven - Creating Forms 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Creating Reports 01:00:00 Module Ten - Creating Queries 02:00:00 Module Eleven - Managing Your Database 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access 2010 for Beginners 00:00:00 Microsoft Outlook Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft Outlook 2010 for Beginners 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Office Management Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Office Management and looks at skills needed to improve Office Management. By taking this course you will gain the necessary skills to perform effectively in this field. The Office Management Course is organised into 2 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 15 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99. Course Content Managing Office Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Office Management Module One - Getting Started 00:30:00 Module Two - New Hires 01:00:00 Module Three - It's About Interacting and Influencing 01:00:00 Module Four - Dealing with Rumors Gossip and Half Truths 01:00:00 Module Five - Office Personalities (I) 00:30:00 Module Six - Office Personalities (II) 01:00:00 Module Seven - Getting Support for Your Projects 01:00:00 Module Eight - Conflict Resolution 01:00:00 Module Nine - Ethics 01:00:00 Module Ten - You Are Not an Island 01:00:00 Module Eleven - Social Events Outside of Work 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Diploma in Office Management 00:20:00 Final Exam Final Exam- Diploma in Office Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Make-Up Artistry is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Make-Up Artistry consists of several modules that take around 25 HOURS to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Makeup Application Course Cosmetics & Makeup Makeup Basics I 01:00:00 Makeup Basics II 01:00:00 Makeup Basics III 01:00:00 Makeup Basics IV 01:00:00 Makeup Basics V 01:00:00 Makeup Application Guidelines Makeup Supplies 00:30:00 Makeup Application Women/Girls 00:30:00 Makeup Application Guys 00:30:00 Cleansing & Hairstyles 00:15:00 Professional Makeup and Beauty Tips Body Products Basics 01:00:00 Be Educated On Toxins And Detoxing 01:00:00 Using Bath Products 01:00:00 Sunless Tanning 01:00:00 Body Makeup 01:00:00 The Latest In Support Garments 01:00:00 How Looking Great Makes You Feel Great 00:30:00 Wrapping Up 00:30:00 Professional Makeup Artist Skills Training Module 01 What is a Cosmetic? 00:15:00 Cosmetics - From Tradition to Modernity 00:15:00 Equipment - Makeup Kits 00:15:00 Skin 00:30:00 Face 00:30:00 Lips 00:30:00 Eyes 00:30:00 Module 02 Ten-Step Guide to Perfect Makeup 00:30:00 Special Makeup Applications 00:30:00 Essential Equipment for the Professional 00:15:00 Advanced Makeup Applications 00:15:00 Module 03 Body Products Basics 01:00:00 Be Educated On Toxins And Detoxing 01:00:00 Using Bath Products 01:00:00 Sunless Tanning 01:00:00 Body Makeup 01:00:00 The Latest In Support Garments 01:00:00 How Looking Great Makes You Feel Great 00:30:00 Wrapping Up 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Makeup Artist: Beauty, Makeup & Cosmetics is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Makeup Artist: Beauty, Makeup & Cosmetics consists of several modules that take around 25 HOURS to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Makeup Application Course Cosmetics & Makeup Makeup Basics I 01:00:00 Makeup Basics II 01:00:00 Makeup Basics III 01:00:00 Makeup Basics IV 01:00:00 Makeup Basics V 01:00:00 Makeup Application Guidelines Makeup Supplies 00:30:00 Makeup Application Women/Girls 00:30:00 Makeup Application Guys 00:30:00 Cleansing & Hairstyles 00:15:00 Professional Makeup and Beauty Tips Body Products Basics 01:00:00 Be Educated On Toxins And Detoxing 01:00:00 Using Bath Products 01:00:00 Sunless Tanning 01:00:00 Body Makeup 01:00:00 The Latest In Support Garments 01:00:00 How Looking Great Makes You Feel Great 00:30:00 Wrapping Up 00:30:00 Professional Makeup Artist Skills Training Module 01 What is a Cosmetic? 00:15:00 Cosmetics - From Tradition to Modernity 00:15:00 Equipment - Makeup Kits 00:15:00 Skin 00:30:00 Face 00:30:00 Lips 00:30:00 Eyes 00:30:00 Module 02 Ten-Step Guide to Perfect Makeup 00:30:00 Special Makeup Applications 00:30:00 Essential Equipment for the Professional 00:15:00 Advanced Makeup Applications 00:15:00 Module 03 Body Products Basics 01:00:00 Be Educated On Toxins And Detoxing 01:00:00 Using Bath Products 01:00:00 Sunless Tanning 01:00:00 Body Makeup 01:00:00 The Latest In Support Garments 01:00:00 How Looking Great Makes You Feel Great 00:30:00 Wrapping Up 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Escape from 9 to 5 today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Escape from 9 to 5 is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Escape from 9 to 5 Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Escape from 9 to 5, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 1: Introduction Introduction to the Course 00:03:00 Meet Your Instructor 00:02:00 ACTIVITY Powerful Questions 00:02:00 Section 2: Get Clear On Who You Are Get Clear On Who You Are 00:02:00 Your Wheel Of Life 00:02:00 ACTIVITY Fill in your Wheel of life (pdf) 00:06:00 What Do You Truly Value 00:01:00 ACTIVITY your value 00:06:00 Your Life Story 00:02:00 ACTIVITY Your life Story (pdf) 00:05:00 Section 3: Focus On Your Destination Visualize your dream life 00:05:00 Your desired Life 00:06:00 ACTIVITY Set your Intentions 00:03:00 Section 4: Get Rid of Fears Get Rid Of Fear - Motivation 00:05:00 Three Reasons You're Not Dreaming Big 00:08:00 How to deal with Fear of Failure 00:05:00 The Antidote to Fear 00:07:00 Overcome Fear through Breathing 00:06:00 Stop Caring What Other People Think 00:08:00 Section 5: Take Action Find Your Tribe and Protect Yourself from Energy Vampires 00:05:00 Step Out Of Comfort and Step into Your Courage 00:07:00 ACTIVITY: Courage to Change (pdf) 00:08:00 Section 6: Wrapping Up Wrapping up-Your Next Steps 00:03:00 Resources (pdf) 00:03:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Description: The minute is an integral part of any meeting. In fact, the success of any meeting largely depends on the proper minute. The course covers the necessary techniques of minute preparing and the skills needed for secretarial roles. At first, you will explore the skills for taking minutes that will be followed by the roles and responsibilities of a secretary or PA. You will learn how to take minutes with OneNote. The course then focuses on the communication skill, negotiation and influencing skills, self-esteem and confidence building, time management and other skills related to the secretary. Finally, the course teaches how to prepare business writing and reports. Who is the course for? People interested in maximizing their efficiency in note taking for their jobs People interested in working as a stenotype operator or journalist Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Minute Taking and Executive Secretarial Diploma - Updated Version Minute Taking Executive Training Introduction to Minute Writing 00:20:00 Preparation for Minute Taking 00:23:00 The Meeting Structure 00:16:00 Minute Meetings, Decisions and Actions 00:18:00 Roles and Responsibility of Minute Taker 00:27:00 Tips for Minute Taking 00:22:00 Technology in Minute Taking 00:12:00 Building Confidence 00:13:00 Executive PA Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10: Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Module 15: Professional Conduct and Ethics 00:24:00 Minute Taking and Executive Secretarial Diploma - Old Version Minute Taking Basics What Minutes are 01:00:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Taking Minutes with OneNote The Role of a Minute-Taker 00:30:00 The Skills of a Minute-Taker 00:15:00 Meeting Agreements 00:15:00 Minutes Styles 00:15:00 What Do I Record 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:30:00 The Minute Book 00:15:00 Secretarial Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Administrative Management skills Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam - Minute Taking and Executive Secretarial Diploma 00:20:00 Final Exam Final Exam - Minute Taking and Executive Secretarial Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Learning how to effectively plan and execute on marketing campaigns with the Marketing Planner Course. In this course you will learn; the importance of marketing planning in alignment with business operations and how marketing and sales correlate. You will learn how to research and plan campaigns, as well as reporting on the delivery of each campaign. The Marketing Planner Course covers; marketing research and planning, buying and reporting. Learning Outcomes of The Marketing Planner Course Learn how to plan your company's marketing efforts effectively. Develop key research skills that will help you improve your market planning Discover how to report on the delivery of your marketing campaigns Learn how to create messaging that reflects your marketing campaign Learn about the process of media buying and how this compliments your marketing campaign Discover effective strategies for improving consumer buy-in to your product and marketing material Understand the process of 'sales' with regards to marketing campaigns Learn how customers should be 'communicated with'. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 00:30:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 00:30:00 Introduction to Marketing Module One - Getting Started 01:00:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Marketing Planner Course - Activities 00:00:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:00:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Recommended Reading Recommended Reading : Marketing Planner Course 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Description Register on the Linux Security and Hardening today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Linux Security and Hardening course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Course Content Unit 01: Course Overview and Downloads Course Overview 00:01:00 Unit 02: General Security Section Overview - General Security 00:01:00 Is Linux Secure? 00:02:00 What Makes Linux Secure? 00:08:00 Security Guidelines and Principles 00:08:00 Section Summary - General Security 00:02:00 Unit 03: Physical Security Section Overview - Physical Security 00:01:00 Physical Security Concepts 00:08:00 Single User Mode Security 00:07:00 Single User Mode and Blank Passwords 00:03:00 Securing the Boot Loader 00:07:00 Protected: Disk Encryption 00:06:00 Encrypting a New Device, Part I 00:09:00 Encrypting a New Device, Part II 00:04:00 Encrypting an Existing Device 00:01:00 Disabling Control Alt Delete 00:02:00 Protected: Section Summary - Physical Security 00:01:00 Unit 04: Account Security Section Overview - Account Security 00:01:00 Intro to PAM 00:05:00 PAM Configuration Example 00:04:00 Password Security 00:08:00 Account Security Demo #1 (UID 0) 00:03:00 Controlling Account Access 00:05:00 Security by Account Type 00:06:00 Account Security Demo #2 00:03:00 Account Security Demo #3 (Sudo) 00:05:00 Unit 05: Network Security Section Overview - Network Security 00:01:00 Network Security, Part I 00:08:00 Network Security, Part II 00:06:00 Protected: Securing SSHD, Part I 00:08:00 Securing SSHD, Part II 00:03:00 Linux Firewall Fundamentals 00:08:00 Configuring the Firewall from the Command Line 00:04:00 Firewall Rule Specifications 00:05:00 Protected: Example Firewall Rules 00:04:00 Linux Firewall Demonstration 00:10:00 TCP Wrappers, Part I 00:07:00 TCP Wrappers, Part II 00:04:00 Unit 06: File System Security Section Overview - File System Security 00:01:00 File and Directory Permissions, Intro 00:01:00 File and Directory Permissions, Part I 00:11:00 Protected: File and Directory Permissions, Part II 00:09:00 Special Modes, Part I 00:08:00 Special Modes, Part II 00:03:00 Protected: File Attributes 00:06:00 File Attributes Demo 00:03:00 ACLs 00:09:00 ACLs Demo 00:06:00 Rootkits 00:09:00 Rootkit Hunter Demonstration 00:07:00 Unit 07: Additional Resources Additional Resources 00:05:00 Assignment Assignment -Linux Security and Hardening 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Sales and marketing are two aspects of a business that have a direct impact on leading generation and profit. Marketing is the practice of growing public interest to purchase the goods and services that a company intends to sell, whereas, sales refers to the activities that lead to the selling of goods and services. So, undoubtedly, the sales and marketing department is an indispensable part of a business. Janets introduces the Level 3 Diploma in Sales course for anyone aspiring to or already working in this industry. After taking the course, you'll gain skills and knowledge to perform effectively in this profession. Moreover, it covers all the essentials of sales management, such as using a prospect board, customer communications, conducting market research, putting together business plans, the path to efficiency and effective customer service. This online Level 3 Diploma in Sales course comprises 52 units that will take not more than 2 days to complete. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. By completing the course, you'll have a clear concept of how to become a professional in sales and marketing and how you will stand out from the competition in this field. Why Choose this Course? Upon successful completion of this Level 3 Diploma in Sales course, you'll be able to: Achieve certification in sales and marketing (Free e-certificate upon successful completion) Get access to educational modules instructed by the experts Schedule a flexible study time, learn at your own pace, using your preferred device (computer, tablet, mobile, etc.) Receive instant feedback through mock tests and multiple-choice assessments Contact 24/7 help desk available via our email and live chat teams Find Teacher Support during weekdays Acquire sales and marketing training Have a complete understanding of strategic sales management Learn sales and marketing techniques Course Design The online Level 3 Diploma in Sales course is delivered through our e-learning platform and accessible with any internet-connected device like computer, laptop, or smartphone. No formal deadlines or teaching schedules are included that aids a flexible study plan. The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification After completing the Level 3 Diploma in Sales course successfully, you'll get an e-certificate without any cost. But, if you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? Anyone wanting to gain comprehensive knowledge and inherent experience in this industry is suitable for this Level 3 Diploma in Sales. Therefore, no additional qualification is compulsory for the course. Besides, professionals from this industry have designed this course that ensures its high quality. This makes the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject. Course Content Level 3 Diploma in Sales - Updated Version Understanding the Talk 00:11:00 Getting Prepared to Make the Call 00:08:00 Creative Openings 00:08:00 Making Your Pitch 00:11:00 Handling Objections 00:10:00 Sealing the Deal 00:11:00 Following Up 00:14:00 Setting Goals 00:10:00 Managing Your Data 00:10:00 Using a Prospect Board 00:11:00 Level 3 Diploma in Sales - Old Version Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Introduction to Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:00:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Recommended Reading Recommended Reading: Level 3 Diploma in Sales 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Sales 00:30:00 Final Exam Final Exam- Level 3 Diploma in Sales 00:30:00