This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?
This is an opportunity to benchmark your current and future safety and health vision and priorities in line with global models of safety, and to benefit from good practice gathered from leading organisations from around the world. Through lively discussion, debate and exercises, including benchmarking, gap analysis and case studies, leaders attending this programme deepen their understanding of how to use their skills to drive their organisation to the next level in its safety and health performance. The programme is designed to help leaders:
Courses are aimed at supporting engineering apprentices and T-Level learners who are taking their first steps into the workplace environment, providing basic information in a range of key health and safety hazards in the engineering workplace. Modules allow an understanding of the concept of hazard and risk, a learner's own and their employer's legal obligations, the types and nature of safety hazards and how to avoid the hazard or reduce its risk of causing harm and how to respond to emergency situations. In addition to common mandatory health and safety modules, learners will also choose modules relevant to their occupational pathway.
Courses are aimed at supporting engineering apprentices and T-Level learners who are taking their first steps into the workplace environment, providing basic information in a range of key health and safety hazards in the engineering workplace. Modules allow an understanding of the concept of hazard and risk, a learner's own and their employer's legal obligations, the types and nature of safety hazards and how to avoid the hazard or reduce its risk of causing harm and how to respond to emergency situations. In addition to common mandatory health and safety modules, learners will also choose modules relevant to their occupational pathway.
This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.
This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.
Moving and Handling is so much more than lifting and carrying. Whether we lift, carry, support, push, pull and hold any load then we need to be aware of the correct way to do it. We are only born with one back and we need to look after it. This course will inform you of the legislation surrounding any moving and handling operation, the correct techniques to employ, the process of ergonomics and risk assessing. You should always be safe when moving and handling any load so this course is essential for your health. Course Aims: Explain the theory behind moving and handling Be aware of safe practice using a range of techniques when moving a variety of inanimate loads Manual handling defines “any transporting or supporting of a load by hand or by bodily force This includes: Lifting, putting down, pushing, pulling, carrying or moving Use of mechanical aids, e.g. tr By the end of this module you will be able to: Explain the term manual handling and provide examples Know who to contact Techniques for lifting Techniques for pushing and pulling Carry out manual handling safely Legislation
This course includes all the content of the 1 day First Aid for Mental Health, and in addition provides insight into a wider range of mental health conditions. It explores the range of therapies and professional support an individual may be offered. The course is suitable for all within a workplace although is aimed at those who hold a supervisory/managerial level position and/or are responsible for implementing a positive mental health culture for First Aid for Mental Health within an organisation.
This course is designed to provide delegates with awareness in the Control of Substances Hazardous to Health (COSHH) and how it may affect them, their colleagues, and their employer.
This course is developed for staff and volunteers to raise awareness of drug and alcohol misuse issues and are adequately informed and enabled to work effectively with individuals with dependencies.