165 Workplace Communication courses in Cardiff delivered Online

Emergency First Responders When emergency strikes, response time and the right knowledge can make all the difference. The Emergency First Responders Course offers in-depth, structured training for those looking to gain essential first response knowledge. From ambulance basics to trauma emergencies, CPR, paediatric care, and oxygen equipment handling—this course is tailored to provide a strong foundation in emergency response procedures. With clearly outlined modules, it ensures learners understand how to assess situations swiftly, apply safe first aid techniques, and manage a wide range of medical incidents with confidence. Whether you're aiming to support your workplace, community, or simply boost your knowledge, this course covers what matters when every second counts. You’ll explore how to deal with fractures, catastrophic bleeding, unresponsiveness, airway issues, and more. The content is laid out in a logical sequence, building your understanding step by step. Suitable for both new learners and those refreshing their knowledge, this course is accessible online with flexible learning to suit your schedule. Whether you're a teacher, security personnel, carer, or simply a proactive citizen—this is an ideal way to become more prepared for emergency situations. Key Features CPD Certified Emergency First Responders course Instant e-certificate Fully online, interactive Emergency First Responders course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance From mastering the basics of ambulance care to navigating through trauma emergencies, our course leaves no stone unturned. You'll delve into the intricacies of dealing with fractures, catastrophic bleeding, and airway management with the precision of a seasoned professional. But it doesn't stop there. We guide you through the nuances of paediatric first aid, loss of responsiveness, CPR, and beyond, ensuring you're prepared for any medical emergency that comes your way. So, if you're ready to take on a journey where your knowledge becomes the beacon of hope for those in need, join us in redefining what it means to be an Emergency First Responders. Course Curriculum Module 01: Basics of Ambulance Care Module 02: Incident Survey: Primary & Secondary Survey Module 03: Dealing With Fractures and Dislocations Module 04: Catastrophic Bleeding and Airway Management Module 05: Trauma Emergencies Module 06: First Aid Treatment for Critical Injuries Module 07: First Aid: What to do & What not to do? Module 08: Medical Emergency Module 09: Paediatric First Aid for Common Illnesses Module 10: Loss of Responsiveness and CPR Module 11: Oxygen Equipment for First Aiders Module 12: Delivery Devices and Associated Risks Module 13: Oxygen Safety Learning Outcomes: Demonstrate proficiency in administering basic ambulance care procedures effectively. Conduct primary and secondary surveys proficiently during emergency incidents. Apply appropriate techniques for managing fractures and dislocations safely. Implement strategies for managing catastrophic bleeding and ensuring proper airway management. Identify and respond effectively to various trauma emergencies using first aid. Demonstrate competency in providing first aid for critical injuries confidently. Accreditation All of our courses, including this Emergency First Responders course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Emergency First Responders. Certification Once you've successfully completed your Emergency First Responders course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Emergency First Responders course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Emergency First Responders course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Emergency First Responders course is ideal for: Healthcare professionals seeking emergency response skills enhancement. Individuals pursuing careers in emergency first responders or paramedicine. Workers in high-risk environments requiring basic emergency response capabilities. Parents or guardians interested in learning paediatric first aid techniques. Community members keen on acquiring essential first aid knowledge. Requirements Learners do not require any prior qualifications to enrol on this Emergency First Responders course. You just need to have an interest in Emergency First Responders. Career path After completing this Emergency First Responders Course you will have a variety of careers to choose from. The following job sectors of Emergency First Responders are: Ambulance Care Assistant Emergency Medical Technician First Responder Paramedic Paediatric First Aider Oxygen Equipment Technician Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Description Get instant knowledge from this bite-sized Crisis Communication for HR: Part 2 course. This course is very short and you can complete it within a very short time. In this Crisis Communication for HR: Part 2 course you will get fundamental ideas of crisis communication, the key understanding of managing communication, effective communication and so on. Enrol in this course today and start your instant first step towards learning about crisis and HR. Learn faster for instant implementation. Learning outcome  Familiarise with crisis Deepen your understanding of effective communication Learn about planning and managing communication How Much Do HR Managers Earn? Senior - £69,000(Appx.) Average - £48,000(Appx.) Starting - £34,000(Appx.) Requirement Our Crisis Communication for HR: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Crisis Communication for HR: Part 2 Module 01: Preparing for a Crisis 00:24:00 Module 02: Communication During and After a Crisis 00:23:00 Module 03: Building a Crisis Resilient Workforce 00:39:00 Assignment Assignment - Crisis Communication for HR: Part 2 00:00:00

Course Description Get instant knowledge from this bite-sized Crisis Communication for HR: Part 1 course. This course is very short and you can complete it within a very short time. In this Crisis Communication for HR: Part 1 course you will get fundamental ideas of crisis communication, the key understanding of managing communication, effective communication and so on. Enrol in this course today and start your instant first step towards learning about crisis and HR. Learn faster for instant implementation. Learning outcome  Familiarise with crisis Deepen your understanding of effective communication Learn about planning and managing communication How Much Do HR Managers Earn? Senior - £69,000(Appx.) Average - £48,000(Appx.) Starting - £34,000(Appx.) Requirement Our Crisis Communication for HR: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Crisis Communication for HR: Part 1 Module 01: Crisis and HR Manager 00:19:00 Module 02: Planning and Managing Communication 00:24:00 Module 03: Effective Communication 00:30:00 Assignment Assignment - Crisis Communication for HR: Part 1 00:00:00

Overview Mental health is a sensitive subject that requires a great deal of attention and care. So if you wish to explore career opportunities in this area it is important to train yourself before you start. You can begin your training with our online Psychiatric Treatment and Mental Health Nursing Training course. This course will allow you to enhance your knowledge and develop core skills required for mental health. The course is broken down into 12 engaging and informative modules. These modules will help you grasp a clear understanding of a wide range of mental health disorders. In addition, you will develop the ability to provide support to individuals with self-harming behaviours. The course will also include lessons on the therapy and treatment used for mental health illnesses. Furthermore, the course will enhance your understanding of mental health legislation and services. So, if you wish to enhance your knowledge and your employability, enrol today and start learning! Course Preview Learning Outcomes Enrich your knowledge of different psychiatric disorders seen in children and teenagers Explore mental health disorders such as schizophrenia, mood disorder, personality disorder etc Learn how to handle suicidal and self-harming individuals Deepen your knowledge about the treatment and medication used to cure mental illnesses Get introduced to the principles of mental health legislation and services Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Mental Health Support Mental Health First Aid Who Should Take this Psychiatric Treatment and Mental Health Nursing Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Psychiatric Treatment and Mental Health Nursing Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Psychiatric Treatment and Mental Health Nursing Training Certification After completing and passing the Psychiatric Treatment and Mental Health Nursing Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Psychiatric Treatment and Mental Health Nursing Training will equip you with effective skills and abilities and help you explore career paths such as  Psychiatric Assistant Mental Health Nurse Mental Health Support Worker Mental Health First Aider Module 1: Introduction To Mental Health Introduction to Mental Health 00:19:00 Module 2: Childhood And Adolescent Psychiatric And Genetic Disorders Childhood and Adolescent Psychiatric Disorder 00:24:00 Module 3: Stress And Anxiety Disorders Stress and Anxiety Disorders 00:31:00 Module 4: Schizophrenia Schizophrenia 00:25:00 Module 5: Personality Disorders Personality Disorders 00:41:00 Module 6: Mood Disorders Mood Disorders 00:21:00 Module 7: Eating And Sleeping Disorders Eating and Sleeping Disorders 00:43:00 Module 8: Self-Harm And Suicide Self-Harm and Suicide 00:19:00 Module 9: Medication And Therapy In The Treatment Of Mental Illness Medication and Therapy 00:31:00 Module 10: Social Attitudes To Mental Illness Overview of Mental Health Support Worker 00:14:00 Module 11: Mental Health Legislation And Services Mental Health Legislation and Services 00:28:00 Module 12: Mental Health In The Workplace Community Mental Health Teams (CMHTs) 00:17:00 Assignment Assignment - Mental Health Nursing Training With Psychiatric Disorder & Treatment 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Everyone experiences stress to some degree. The Workplace Stress Management course is designed to introduce you to stress, its sources and symptoms. You will learn about mind-body responses to stress. In this course, you will be introduced to the signs of stress and how an organisation and an employee can better manage their stress. You will also be able to lead a stress-free life. If all these sound good to you, join the course right away!  Learning outcome  Get introduced to stress, its sources and symptoms Learn signs of stress Understand how an organisation and an employee can better manage their stress Explore a stress-free life How Much Do Managers Earn? Senior - £64,000(Appx.) Average - £41,000(Appx.) Starting - £31,000(Appx.) Requirement Our Workplace Stress Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Workplace Stress Management Module 01: Defining Stress 00:14:00 Module 02: Responses of the Nerves 00:19:00 Module 03: Stress at Workplace 00:15:00 Module 04: Managing Stress at Work 00:15:00 Module 05: Personal Stress Management 00:22:00 Assignment Assignment - Workplace Stress Management 00:00:00

Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed. Course Highlights Workplace Management Course: Civility Maintain is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Workplace Management Course: Civility Maintain into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Workplace Management Course: Civility Maintain Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Workplace Management Course: Civility Maintain is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Workplace Management Course: Civility Maintain is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Final Exam

Boost your career with our Business Communication Skills course, designed to hone assertive communication, understand behavioral styles, and navigate any business interaction effectively. Equip yourself with the essential tools for impactful communication in professional settings.

Description Collaboration is an essential thing to maximize the workplace output. Collaboration occurs when two or more people help each other to fulfil their organizational goals and objectives. You can call it teamwork at a higher level. The Workplace Essential Training: Collaboration course will train you how to become more collaborative towards your co-workers or employees by idea sharing and thinking to accomplish a common goal. The course shows you how to ensure and maintain successful collaboration in the workplace. At first, you will understand the true meaning of collaboration that will be further explained through the discussion on the necessary qualities and abilities that help you to collaborate effectively with your colleagues. Then the course explains the difference between collaboration, teamwork and cooperation. The six steps to make a collaborative environment, how a collaboration environment looks like and the advantages of collaboration will also be focused on the course. After that, the course shows you the techniques of handling collaboration obstacles. Next, you will learn to create strategies for developing collaboration. Finally, the course discusses the effects of technology in collaboration. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Workplace Essential Training: Collaboration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essential Training: Collaboration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Overview 00:05:00 Being Collaborative 00:15:00 Elements of Successful Collaboration 00:30:00 Benefits of Collaboration 00:30:00 Common Obstacles 00:30:00 Technology and Collaboration 00:15:00 Course Certification Order your Certificate 00:00:00

Are you willing to know more essential requirements of the job safely in the workplace? Then Guide to Workplace Adjustment is perfect for you. Workplace adjustments are changes to the work environment that allow people with disability to work safely and productively. In short, these are anything you need doing to make sure you are not disadvantaged at work. From small tweaks to your contract, changing admin and procedural details, etc. are included in workplace adjustments. It is responsible to make sure that nothing interrupts you in the workplace. Initially, the course begins with the introduction of workplace adjustment, following that, you will learn about managing work pressure and maintaining balance in the workplace. Additionally, you will be introduced to change management, different levels of change management and how to deal with it. The aims of workplace adjustments are to make sure that, a disabled employee has the same access and right to everything that is included in doing and keeping a job as a non-disabled employee. It also makes sure that you have equal opportunity in recruitment processes, promotion, ongoing progress and so on. Learning Outcomes: Approve that there are no normal or abnormal paths of responding to change, nevertheless, we have to begin it from where we are., Learn that change is not something to be scared of and halted but as a crucial component of the world to be granted. Réalisé that adjusting to change is attitudinal rather than technical Change is something that does not belong to the intellectual fact but it hints at what you are. Identify that before we can encounter the way things will be, we may undergo a system of grieving, and let the things go in their usual way View change as chance for self-motivation and inventing newer ideas Figure out plans for assisting change to be approved and executed at the workplace Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Guide to Workplace Adjustment is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Guide to Workplace Adjustment is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Under Pressure! 00:15:00 Getting to the Heart of the Matter 00:20:00 Emotional Intelligence 00:30:00 Coping Toolkit 00:15:00 Getting Organized 00:16:00 Module : 2 What is Change? 00:30:00 The Change Cycle 00:30:00 The Human Reaction to Change 00:15:00 The Pace of Change 00:30:00 The Four Room Apartment 00:15:00 Dealing with Resistance 00:15:00 Adapting to Change 00:15:00 Strategies for Dealing with Anger 00:30:00 Managing Stress 00:45:00 Module : 3 What is Workplace Politics? 00:15:00 Lessons from Social and Emotional Intelligence 00:30:00 Self-Awareness 00:15:00 Self-Management 00:15:00 Social Awareness 00:15:00 Good Relationship Skills 00:30:00 Responsible Decision Making 00:30:00 Creating Your Workplace Philosophy 00:05:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In a time when uncertainty has reshaped daily life, mental wellbeing matters more than ever. This course explores the psychological impact of the COVID-19 pandemic, offering insight into common challenges individuals may face—such as anxiety, isolation, grief, and burnout. It’s built for those looking to understand mental health dynamics during crises and support others with thoughtful, informed responses. Whether you're part of a workplace, community group or simply seeking knowledge, this course equips you with valuable awareness on handling sensitive conversations with care and confidence. Expect clear, structured modules that guide you through key topics—from recognising early signs of mental strain to responding supportively and responsibly. With digestible content and modern learning tools, this course meets learners at all levels. No technical jargon, just real understanding delivered in an accessible format—so you can learn with purpose and pass it forward. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Mental Health First Aid in COVID-19 course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Module 01: Introduction to Mental Health Module 02: Overview of Mental Health First Aid Module 03: Safeguarding Mental Health During Coronavirus (COVID-19) Outbreak Module 04: Childhood and Adolescent Psychiatric Disorders Module 05: Stress and Anxiety Disorders Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Mental Health Legislation and Services Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? This Mental Health First Aid in COVID-19 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Mental Health First Aid in COVID-19 course is open to all, with no formal entry requirements. Career path Upon successful completion of the Mental Health First Aid in COVID-19 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.