40 Windows Server courses delivered Live Online

Microsoft security training course description A hands on training course focusing on security in the Microsoft environment. The course progresses from patch management onto the use of Microsoft security tools. Then server, desktop and network security are studied in the Microsoft environment. What will you learn Use Microsoft security tools. Secure Microsoft servers. Secure Microsoft desktops. Secure Microsoft networks. Microsoft security training course details Who will benefit: Technical server support staff. Technical desktop support staff. Technical network staff. Technical security staff. Prerequisites: Supporting Windows server 2016 Networking Microsoft systems. Duration 3 days Microsoft security training course contents Introduction Security threats, Microsoft defaults, admin accounts, security patches, patch management, patch tools. Hands on: Studying Microsoft defaults, applying security patches. Microsoft security tools Microsoft updates, WSUS, Inventory tool, baseline security analyser, URLscan, EventCombMT, Cipher security tool, Port reporter, PortQry. Tools hackers use. Hands on: Using Microsoft security tools. Server security Checklists, core server security, AD, Member server security, Domain controller security, Specific roles. Hands on Hardening Microsoft servers, security templates. Active Directory Admin authority in AD, group policy, trust and authentication. Desktop security Checklists, core client security, anti virus software, anti spyware software, firewalls, securing clients with AD, securing clients with group policy, software restriction policies. Hands on Securing Microsoft desktops. Network security Checklist, IP security, VPNs, PKI, certificate authorities, RAS, RRAS, IAS. Hands on: VPN configuration, IAS configuration. Monitoring Auditing, authorisation and logons, tracking, system monitoring, detecting attacks. Hands on: Monitoring Microsoft systems. Summary Microsoft security response centre, security advisories.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. Overview Important Windows 11 features How these features are used in an Active Directory How to troubleshoot these features This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. 1: Introducing Windows 11 Overview of Windows 11 Recommendations for typical troubleshooting procedures Troubleshooting installation and deployment Introduction to management and troubleshooting tools 2: Administering Windows 11 remotely Using Windows Admin Center Using Windows PowerShell Implementing Remote Management 3: Troubleshooting startup and performing system recovery Recovering Windows 11 Configuring the Registry Troubleshooting Windows 11 startup Implementing and troubleshooting BitLocker Troubleshooting OS service Issues 4: Troubleshooting devices and device drivers Overview of hardware troubleshooting Troubleshooting device drivers 5: Configuring and troubleshooting network connectivity Configuring network connectivity Troubleshooting network connectivity Implementing and troubleshooting name resolution Implementing and troubleshooting remote access 6: Troubleshooting Group Policy Overview of Group Policy Resolve GPO application issues on client devices 7: Configuring and Troubleshooting Security Settings Implementing network security Implementing Windows 11 security features Configuring and troubleshooting user accounts 8: Configuring and Troubleshooting User State Implementing and troubleshooting user state Implementing and troubleshooting Folder Redirection 9: Configuring and Troubleshooting Resource Access Configuring and troubleshooting file access. Configuring and troubleshooting shared folders. Implementing and troubleshooting Work Folders. Managing and troubleshooting printers. Recovering files. 10: Troubleshooting apps Troubleshooting desktop apps Troubleshooting app compatibility Managing UWP apps 11: Monitoring and Maintaining Windows 11 Monitoring Windows 11 Optimizing Windows 11 performance Managing Windows 11 updates

Networking Microsoft Systems course description A hands-on course covering the network aspects of Microsoft systems. The course progresses from basic TCP/IP tools and configuration settings through to advanced security considerations finishing with an overview of Exchange and IIS. Hands on sessions are based on a choice of Windows Server 2003 or Windows 2000 server and Windows XP or Windows 2000 professional. Customised versions with other Microsoft platforms are also available. What will you learn Design networks with consideration for Microsoft issues such as logons. Design, configure and troubleshoot TCP/IP, DNS, WINS and DHCP. Configure security features such as PKI and IPSec. Describe the Windows TCP/IP implementation details. Networking Microsoft Systems course details Who will benefit: Anyone working with Microsoft systems. Prerequisites: TCP/IP foundation for engineers Supporting Windows ( XP or 2000 or 2003) Duration 5 days Networking Microsoft Systems course contents Configuring network cards PnP, resources, Ethernet cards, wireless cards, dial up networking, other cards, Ethernet settings, layer 2 QoS. Configuring and supporting IP Basic IP settings, advanced IP settings, advanced TCP settings, DrTCP and registry settings, security DHCP DHCP server, authorising the DHCP service, DHCP client, DHCP relays, Address pools, options, lease duration's, Integrating with DNS. Microsoft networking overview Workgroups and domains, Domain controllers, the logon process in a network, the role of Active Directory, synchronisation, protocol stacks and bindings. Accessing file and print resources Shared folders, permissions, network printers, browsing, NetBIOS, SMB. WINS Servers, clients, Client registration, renewing and releasing of names. NetBIOS node types. DNS1 Overview, Primary and secondary servers, DDNS, zones, resource records. The browser service Master, backup and other browser roles, elections, announcements, recovery from failure, Inter subnet browsing. TCP/IP implementation details Dead gateway detection, Multi homing, multicasting, MTU path discovery, registry settings, QOS and RSVP, Windows as a router, performance implications of Microsoft services. Internet Access Options, NAT, Firewall capabilities and Proxy server, Internet Authentication Service. Remote Access Installing, RAS servers. RAS process, protocols Security: PKI PPTP, L2TP, What is IPSec, configuring IPSec. Security: VPNs PPTP, L2TP, What is IPSec, configuring IPSec. Other Microsoft networking services & tools Netmeeting, instant messaging, white boarding, document collaboration, video conferencing Microsoft Exchange, IIS, Directory replication, SNMP, Net Monitor, integration with other platforms.

Microsoft Active Directory course description A thorough understanding of this system is essential for anyone managing enterprise MS networks. Essential theory is complimented with a high level of hands on practice allowing delegates to observe the idiosyncrasies of Active Directory and Group Policy at first hand. Delegates learn the fundamental theory of AD and progress onto building a multi-domain network in the classroom. The course includes troubleshooting methods, and essential maintenance procedures. This course is designed to teach you the skills needed for day to day management of these technologies. What will you learn Install AD on multiple PCs. Use the tools to create and manage objects. Create appropriate group policies to restrict selected user's desktops and network access. Install DNS to support Active Directory without loosing Internet Connectivity. Maintain and troubleshoot AD problems Backup Active Directory. Microsoft Active Directory course details Who will benefit: Technical staff working with AD based networks. Prerequisites: Supporting Windows server. Duration 3 days Microsoft Active Directory course contents Introduction to Active Directory Network authentication methods, Active Directory defined, AD naming conventions, network management with AD, AD structures: Domains, Organisational Units, Forests & Trees, Sites, The Global Catalogue. Windows 2003 new features, installing AD. Hands on Installing an AD network. Windows overview Management methods Server management tools, installing the additional tools, Terminal Server: Administration mode, Administrator accounts in AD, Local Security Policy. Hands on Install the management tools, Management using Terminal Services. Creating & Managing Objects (a quick look) AD management tools, AD users and computers, Creating & managing OUs, User Accounts and groups, controlling access to AD objects, moving objects, Publishing resources, locating objects in AD, delegating authority. Hands on Creating a control OU structure and delegating authority. Introduction to Group Policies What are Group Policies? Where Group Policy data is stored, security, Group Policy flow. Hands on Implementing Group Policies Working with Group Policies Local security templates, administrative templates, scripts, folder redirection, software deployment. Hands on Scripts, redirecting the start menu, creating a secure, robust desktop environment. Implementing DNS DNS basics, troubleshooting, implementing DNS zones. Hands on Building a unified DNS solution. Maintaining and managing the AD database AD support tools, database internal structure, replication, replication tools, Single Operations Masters, tools for maintenance, maintenance techniques, Backing up AD, Directory Services restore mode, NTDSUtil, Authoritative & non-authoritative restoration, rebuilding. Hands on NTDSUtil.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for IT professionals who are experienced in general Windows Server and Windows Client administration. Students should have a foundational knowledge of Windows PowerShell, which they can obtain by taking course 10961C: Automating Administration with Windows PowerShell. In addition, this course provides scripting guidance for Microsoft Azure administrators and developers who support development environments and deployment processes. Overview After completing this course, you will be able to: Create advanced functions. Use Microsoft .NET Framework and REST API in Windows PowerShell. Handle script errors. Use XML, JSON, and custom formatted data. Manage Microsoft Azure resources Analyze and debug scripts Understand Windows PowerShell workflow. This course teaches students how to automate administrative tasks using PowerShell. Students will learn crucial scripting skills such as creating advanced functions, writing controller scripts, and handling script errors. Candidates will learn how to use PowerShell when working with Microsoft Azure, SQL Server, Active Directory, IIS, Windows PowerShell Workflow, .NET resources, the REST API and XML, CSV & JSON formatted data files.This course replaces retired Microsoft course 10962. Module 1: Creating advanced functions Lesson 1: Converting a command into an advanced function Lesson 2: Creating a script module Lesson 3: Defining parameter attributes and input validation Lesson 4: Writing functions that accept pipeline input Lesson 5: Producing complex pipeline output Lesson 6: Using comment-based Help Lesson 7: Using Whatif and Confirm parameters Module 2: Using Microsoft .NET Framework and REST API in Windows PowerShell Lesson 1: Using .NET Framework in PowerShell Lesson 2: Using REST API in PowerShell Module 3: Writing controller scripts Lesson 1: Understanding controller scripts Lesson 2: Writing controller scripts with a user interface Lesson 3: Writing controller scripts that create reports Module 4: Handling script errors Lesson 1: Understanding error handling Lesson 2: Handling errors in a script Module 5: Using XML, JSON, and custom-formatted data Lesson 1: Working with XML formatted data Lesson 2: Working with JSON formatted data Lesson 3: Working with custom-formatted data Module 6: Enhancing server management with Desired State Configuration and Just Enough Administration Lesson 1: Implementing Desired State Configuration Lesson 2: Implementing Just Enough Administration Module 7: Analyzing and debugging scripts Lesson 1: Debugging in Windows PowerShell Lesson 2: Analyzing and debugging an existing script Module 8: Understanding Windows PowerShell Workflow Lesson 1: Understanding Windows PowerShell Workflows Lesson 2: Running Windows PowerShell Workflows

Introduction to Virtualization course description A comprehensive tour of virtualization. The course concentrates on the actual technologies involved as opposed to any one vendor solution. What will you learn Explain the concepts of virtualization. Partition servers. Create Virtual Machines. Introduction to Virtualization course details Who will benefit: Anyone looking for an introduction to Virtualization. Prerequisites: None. Duration 2 days Introduction to Virtualization course contents Virtualization Concepts What is Virtualisation? What are virtual machines (VMs)? Virtualisation Landscape. Network Virtualisation. Suitability for Organisations. Advantages of deploying Virtualisation. Downsides of deploying Virtualisation. Overview of Virtualisation products. Hypervisors What is a hypervisor? Difference between type 1 and 2 hypervisors. Available hypervisors. Hypervisors and device drivers. Hands on: Installing Oracle VirtualBox on Windows. Creating/Importing/Configuring VMs. Virtualization Hosts Hardware and resource requirements. Installation of the hypervisor. Hands on: Installing Hyper-V role into Windows Server. Creating/Importing/Configuring VMs. Virtual Machines Creating virtual machines. Resource requirements. Settings. Installation of the guest OS. Additional tools/ extensions for hypervisor integration. VM files and their uses. Virtual hard disk and their formats. Hardware pass through. Hands on: Connecting to VMWare ESXi via WebGUI and using ESXi to create/import/configure VMs. VM Snapshots/Checkpoints What is a snapshot? How to use them and how they impact performance? Creating/deleting/merging of snapshots. Hands on: Using ESXi to create/manage snapshots. Command Line use on the Hypervisor Interacting with the hypervisor through the command line. Simple commands to configure the hypervisor and VMs. Simple scripts. Hands on: Connecting to VMWare ESXi via PowerCLI to manipulate VMs and snaphshots. Virtualization Storage Different types of storage: local vs remote. Local and remote storage technologies. Configuring storage. Hands on: Using ESXi to deploy VMs on remote NFS storage. Virtual Networking How is networking done in virtualization environments. What is a virtual switch and vNIC and what are their performance characteristics? NIC teaming and trunking in the virtual world. Port groups and isolation. Physical NICs and their use in virtual switches. Hands on: Using ESXi to create and configure vswitches and networking. Templates and clones What is a template? What is a clone? When to use templates and clones to optimize VM deployment. Migrating/Importing VMs What is migration? Migrating compute and storage. Importing VMs from files or physical machines. Hands on: Using VMWare vCenter Server to clone/ template/migrate VMs, tag resources, create local user accounts and assign permissions. VMs and Backups Taking backups of your VMs. Restoring your VMs from backups. Virtualization and Licensing Different licensing models and costs. Containerization Concepts What is a container and how is it different from a virtual machine. When to use containers. Docker and Kubernetes

Duration 4 Days 24 CPD hours This course is intended for This course is aimed at IT professionals who support Windows 11 desktops, devices, users, and associated network and security resources. The secondary audience for this course is Desktop/Device Support Technicians (DSTs) who provide Tier 2 support to users with computers that are running the Windows 11 operating system (OS) in a on-premises environment. Overview After completing this course, you will be able to: Install and configure Windows 11 desktops and devices in a Windows Server domain corporate environment Install and customize Windows 11 operating systems and apps Configure local and remote network connectivity and storage Configure data security, device security, and network security Maintain, update, and recover Windows 11. This is a 4-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. Module 1: Installing Windows 11 Introducing Windows 11 Installing Windows 11 Module 2: Upgrading and updating Windows 11 Upgrading to Windows 11 Migrating user state Managing Windows 11 updates Module 3: Configuring Windows 11 devices Local configuration tools in Windows 11 Using Windows Admin Center Using Windows PowerShell Implementing Remote Management Module 4: Configuring network connectivity Configuring network connectivity Implementing name resolution Implementing remote access Module 5: Managing storage Overview of storage options Managing local storage Managing Storage Spaces Module 6: Managing resources Configuring and managing file access Configuring and managing shared folders Implementing Work Folders Managing printers Module 7: Managing apps in Windows 11 Deploying apps Managing access to the Microsoft Store Configuring Microsoft Edge Module 8: Implementing and managing security Managing user and group accounts Configuring User Account Control Implementing BitLocker Implementing Windows 11 security features Securing against network threats Module 9: Monitoring Windows 11 Monitoring Windows 11 Optimizing Windows 11 performance Module 10: Troubleshooting Windows 11 Managing Windows 11 startup Recovering Windows 11 Managing devices and drivers Understanding the registry Recovering files

Supporting Windows 10 course description This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them. What will you learn Troubleshoot startup issues and operating system services on a Windows 10 PC. Troubleshoot issues related to network connectivity. Troubleshoot client configuration failures and GPO application issues. Troubleshoot issues related to application installation and operation. Recover a PC running Windows 10. Supporting Windows 10 course details Who will benefit: Anyone supporting users running Windows 10 personal computers within a medium to large enterprise. Prerequisites: None. Duration 5 days Supporting Windows 10 course contents Implementing a Troubleshooting Methodology Overview of Windows 10, Introduction to the EDST Job Role, Overview of the Troubleshooting Steps & Tools. Hands on Implementing a Troubleshooting Methodology. Hands on Using Troubleshooting Tools for Windows 10. Troubleshooting Startup Issues Overview of the Windows 10 Startup Recovery Environment, Troubleshooting Startup Settings & Operating System Services Issues, Recovering BitLocker-Protected Drives. Hands on Troubleshooting Startup Issues. Hands on Recovering BitLocker-Encrypted Drives, Creating a New BitLocker Password. Troubleshooting Hardware and Device Drivers Troubleshooting Device Driver Failures & Physical Failures, Overview of Hardware Troubleshooting, Monitoring Reliability, Configuring the Registry. Hands on Troubleshooting Device Driver Issues, Resolving Hardware Issues, Adding a Missing Device Driver to a Driver Store, Reverting a Problematic Device Driver. Hands on Troubleshooting Hardware Issues, Diagnosing Memory, Troubleshooting and Repairing Failed Disk Redundancy Synchronizing Settings, Accessing Data on a Foreign Volume. Troubleshooting Remote Computers Using Remote Desktop and Remote Assistance, Remoting with Windows PowerShell Hands on Troubleshooting Remote Computer by using Remote Desktop and Remote Assistance. Hands on Troubleshooting Remote Computer by using Windows PowerShell. Resolving Network Connectivity Issues Determining Network Settings, Troubleshooting Network Connectivity Issues, Troubleshooting Name Resolution. Hands on Resolving Network Connectivity Issues. Hands onResolving Name Resolution Issues. Troubleshooting Group Policy Overview of Group Policy Application, Resolving Client Configuration Failures and GPO Application Issues. Hands on Troubleshooting Group Policy Application Issues. Hands on Resolving Group Policy Issues. Hands on Installing and Sharing a Printer. Troubleshooting User Settings Troubleshooting Sign In Issues, Troubleshooting the Application of User Settings. Hands on Troubleshooting Sign in Problems. Hands on Troubleshooting the Application of User Settings, Resolving Folder Redirection Problem, Resolving Roaming User Profile Problem. Troubleshooting Remote Connectivity Troubleshooting VPN Connectivity Issues & DirectAccess. Hands on Troubleshooting VPN Connectivity Lab : Configuring and Troubleshooting DirectAccess Configuring and Verifying, DirectAccess Client-Side Settings, Troubleshooting DirectAccess. Troubleshooting Resource Access Within a Domain & File Permissions Issues, Recovering Files Encrypted by EFS, Troubleshooting Printer Access Issues. Lab : Troubleshooting File Access Issues Lab : Troubleshooting Access to Encrypted Files. Hands on Troubleshooting Printer Access Issues Troubleshooting Resource Access for Non Domain Member Clients Configuring and Troubleshooting Device Registration, Configuring and Troubleshooting Work Folders, Configuring and Troubleshooting OneDrive Access. Hands on Troubleshooting Resource Access for Clients that are not Domain Members. Troubleshooting Device Registration, Work Folders and OneDrive for Business. Troubleshooting Applications Troubleshooting Desktop App Installation Issues, Desktop Apps, Managing Windows Store Apps, Troubleshooting Access to Company Web Applications. Hands on Troubleshooting Desktop Apps, AppLocker Policy Application & Application Compatibility issue. Hands on Troubleshooting Access to Company Web Applications, Internet Explorer Issue & Microsoft Edge. Maintaining Windows 10 Managing & Troubleshooting Windows Activation, Troubleshooting Performance, Applying Applications. Hands on Monitoring and Troubleshooting Performance. Recovering Data and Operating System File Recovery in Windows 10, Recovering an OS. Hands on Recovering Data, Recovering Data from Azure Backup, Recovering Deleted File by Using File History. Hands on Provisioning Computer to Comply with Company Standards, Provision Computer to Comply with Company Standards.

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10. Prerequisites Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers. Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Basic understanding of the configuration options for iOS and Android Mobile device platforms. 1 - Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site 2 - Analyzing data using queries, reports, and CMPivot Introduction to queries Configuring SQL Server Reporting Services Analyzing the real-time state of a device by using CMPivot 3 - Preparing the Configuration Manager management infrastructure Configuring site boundaries and boundary groups Configuring resource discovery Organizing resources using device and user collections 4 - Deploying and managing the Configuration Manager client Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings and performing management operations 5 - Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence 6 - Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points 7 - Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying and managing Windows apps 8 - Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Enabling third-party updates 9 - Implementing Defender Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Configuring and deploying advanced threat policies 10 - Managing compliance and secure data access Overview of Compliance Settings Configuring compliance settings Viewing compliance results Managing resource and data access 11 - Managing operating system deployment An overview of operating system deployment Preparing a site for operating system deployment Deploying an operating system Managing Windows as a service 12 - Managing and maintaining a Configuration Manager site Configuring role-based administration Configuring Remote Tools Overview of Configuration Manager site maintenance and Management Insights Backing up and recovering a Configuration Manager site Updating the Configuration Manager infrastructure 13 - What?s new in Microsoft Endpoint Configuration Manager Whats new in Microsoft Endpoint Manager covering each semi annual release Additional course details: Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices. Installing Cisco Telepresence Management Server Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Release and Option Keys Upgrading TMS Backup TMS Configuring Cisco TelePresence Management Suite (TMS) Initial Configuration Endpoint Configuration Adding User Accounts and Profiles Groups and Permissions Active Directory Lookup Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS Direct Managed Endpoint Features CUCM Configuration for TMS Direct Endpoint Management ? CUCM TMS Responsibilities CUCM Responsibilities Findme Configuration Phonebooks & Phonebook Sources Booking Conferencing Conference Creation Advanced Conference Settings Booking & Scheduling Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Reporting on TMS Reporting Basics Creating a Report Using Reporting Templates Bridge Utilization Call Detail Records Billing Code Statistics Conferences System Managing and Troubleshooting TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance