28 Vocal courses in West Kirby delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course. Overview Recognize the difference between hearing and listening Enhance interpersonal relationships through the use of verbal and non-verbal communication Apply techniques to move towards high-quality conversation Create a positive impression through a powerful introduction Influence others through sharing perspectives and opinions constructively Use logic and emotion to persuade and collaborate Identify ways of sharing thoughts and opinions constructively Prepare for and conduct simple negotiations This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Importance of Interpersonal Skills 2. Verbal Communication Techniques Hearing versus Actively Listening Connecting with Powerful Communication 3. Non-Verbal Communication Understanding the Elements of Vocal Delivery Interpreting and Applying Body Language Building Self-Awareness 4. Creating a Powerful First Impression Creating a Powerful Introduction Cultivating Your Impact 5. The Art of Conversation Mastering the 4 Levels of a Conversation Moving a Conversation Along Applying Tools for Deepening Conversation 6. Influence and Persuasion Influencing Others Seeing the Other Side Building Bridges Extending Your Influence 7. Interacting Positively Applying Logic and Owning Emotions Disagreeing Constructively Bringing People to Your Side Building Consensus 8. Negotiation Basics Planning for Negotiation Managing the 4 Stages of Negotiation Arriving at an Agreement Additional course details: Nexus Humans Developing Successful Interpersonal Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Successful Interpersonal Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Welcome to the Women's Voice Empowerment Programme. This is a female-designed, new, step-by-step guide, to teach you how you can truly activate and integrate some of the most essential Voicework tools to Free Your Voice and unleash your Creative Feminine Power.

We've all sat through far more bad presentations than good ones, but knowing what 'good' looks like is easier than successfully replicating it. Sales presentations are a performance and, as salespeople, fluffing our lines can cost us a lot more than hurt pride. Having discovered and understood the specific needs and burning issues our prospect has, then this course will help any salesperson avoid dropping the ball and instead wowing their prospects with a high-impact, tailored and compelling case for purchase. This course will help participants: Prepare mentally and physically for stand-up presentations Use voice modulation and bullet-pointing to demand attention Avoid boring their prospects Master the do's and don'ts of PowerPoint Deal more effectively with technical hitches and prospect's interruptions Use eye contact and engagement to avoid prospects 'tuning out' Deploy best practice essentials for presenting with colleagues Steer through the toughest Q&A 1 Preparing your presentation Mindset Knowing your objective(s) Vocal warm-up techniques Assembling pre-agreed benefits Time management Room set-up Technical preparation 2 How to open your presentation Vocal energy Summary and agreement of prospect's needs How to have posture and confidence Use of humour What to do with those dreaded hands Confident v non-confident body language 3 How to get and keep people's attention Bullet pointing Linking benefits to specific, stated needs Practical exercise - formulating and delivering tailored benefits Being selective with features Third party reinforcement and case studies 'Watering the garden' eye contact technique Practical exercise - participants practise 'sharing out' eye contact to audience How to handle a prospect's negative body language Handling interruptions 4 Presenting in groups Credentialing all participants Role delineation for group presentations Edifying other participants' messages - do's and don'ts How to maintain energy when not speaking Practical exercise - good and bad practice when not speaking Teamwork in Q&A sessions How to hand over professionally 5 PowerPoint do's and don'ts Use of visual aids Good and bad PowerPoint slides How to make PowerPoint work for you Classic PowerPoint errors Avoiding and handling technical problems Good and bad flipchart practice 6 Closing and / or achieving next action steps Power of summary Good Q&A practice Handling objections Practical exercise - handling objections on one's feet Creating consensus among prospect panel What to do when prospects disagree with each other When to trial close How to close on next action steps 7 Wrap-up Key learning points from each participant Action steps to be implemented on next presentations

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

Transform Your Passion Into Performance** 🌟 Are you ready to take the spotlight and make your acting dreams a reality? Whether you're a budding actor or looking to enhance your skills, our 6-week online acting course is designed to help you shine on stage and screen.

Always wanted to be able to play the songs that you like? Let's get started! We can focus on a fast song-playing method or we can go step by step into the world of guitar playing so that you will be able to understand the theory behind it and be able to play notated music.

MAGIC BALKAN MUSIC ACADEMY Balkan Melody Mastery Learn great Balkan tunes and how to play them amazingly. When? Wednesday evenings, 19:00 – 20:30h GMT Where? Online on ZOOM, limited spaces in-person in Kenton, London HA3 This course will explore authentic Balkan tunes, emphasizing essential techniques for playing with precision and expression. The curriculum is taught via a mixture of by-ear learning and sheet music, allowing participants to delve into dynamic phrasing, articulation, ornamentation, tone, and speed. The course also offers exercises to enhance overall technique and flexibility. Details Wednesday evenings, 19:00 – 20:30h GMT Start on the 17th January 2024. The course will run weekly throughout the year, expect school holidays. Booking either annually on a 6-weekly direct debit or by booking 5-lesson units (more info below) Location: Online on zoom – limited in-person spaces in London HA3 Participants: players of melodic instruments from intermediate to advanced. Fee: £60/£45 concessions for 1 Unit of 5 weeks (half a term). Discounts when signing up until the end of the academic year   Booking Page: Click here to read details of payment and sign up for the course. Read below for extra events, extra discounts and all-inclusive fees. Watch Information Videos and including small demonstrations. Detailed Information The Balkan region is known for its rich and diverse musical heritage, which has been influenced by various cultures and traditions over the centuries. I am launching this new course to share the finer things about Balkan music. The correct notes can be played by any musician, but how often do I find myself in tears when listening to a great musician who gets it so wrong, simply because they did not have the opportunity to travel, listen, and learn from native masters? Instead, they might have learned it third-hand or from a piece of sheet music. Western classical music notation cannot fully capture the essence of other types of music, and a metronome can stifle the authentic phrasing of asymmetric Balkan rhythms. I am not a native Balkan music master either, but I feel very privileged that I had the opportunity to learn from several of them, and engage in endless, wild jam sessions. In this course, I aim to convey not only the right musical feel but also the fervour and passion for this music. The weekly course primarily targets melodic instruments. Tunes will be taught by ear, initially using the voice (sheet music will be sent out beforehand), and then practiced on the instrument. Special attention will be devoted to phrasing, articulation, and, of course, the typical charisma of Balkan music to give it that truly magical sound. Whilst I am a violinist and will demonstrate and lead with the violin and voice, the course is suitable for any melodic instrument. The level is aimed at intermediate to advanced players, although ambitious and diligent lower-intermediate players will also do well. We will briefly cover accompaniment aspects, including chord progressions, rhythm patterns, and techniques. Dedicated workshops for chordal instruments and percussion will be offered as we progress. The course will run weekly and continuously, with no regular sessions during usual UK school holidays. Booking will be in advance in 5-session units. Each unit can be booked individually, or you can sign up for an annual booking and pay in 6 instalments distributed over the whole year, receiving a 20% discount on the total course fee. For precise dates and a detailed payment plan please visit the BOOKING page. Information Videos about the general aims and philosophy of the course how to achieve expressive ornamentation how the accompaniments relate to the tunes Additional Events Balkan Academy Jam Session: A music making session, 3 times a year (towards the end of each term), online and in person, where course participants and their friends can play the studied material with a full-on group, including rhythm section and vocals.  Fee: £9 for course participants, £12 for others - sheet music downloads included Dates to be announced.   Chord Progressions and Accompaniment Special: A special workshop three times a year for guitars, accordions, pianos, bass players, and similar instruments, both online and in person. This workshop delves into the details of chord progressions and accompaniment patterns, including riffs and breaks. It will be co-hosted by an experienced guitarist. Fee: £9 for course participants, £12 for others. Dates to be announced. Balkan Percussion Special: A workshop designed for percussionists to study the rhythm patterns and techniques related to the course material. This workshop will be co-hosted by an experienced Balkan percussionist. It is tailored to friends and bandmates of the Balkan Melody Mastery course participants, allowing the pieces to be performed together in your own groups and jam sessions.  Fee: £9 for course participants, £12 for others. Dates to be announced.