37 Visual Communication courses delivered Online

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

Are you creative? Are you organised? Do you love modern and classy designs? Do you love creating and modifying decorations in your interior? Or do you just want to venture into Interior Designing? Then this course of Interior Designing Business Secrets is for you! Description Interior design is about how we present spaces and things attractively. This course will teach you all the know hows of interior designing business secrets. The best interior fashioners make things look simple, creating spaces that envision our necessities and bid to our feelings, however truly an expansive arrangement of abilities and specialised information is required. Inside outline has changed significantly since the mid twentieth century when it was recently starting to develop as a calling. Today, inside originators work with contractual workers, craftsmen, engineers, experts, furniture merchants, and business and mortgage holders. To end up noticeably a fruitful inside planner, you require a balanced instruction and the aptitudes to work inside many controls engineering, visual communication, beautifying expressions, and material, furniture, and lighting outline. Who is the course for? Professionals who have an experience in Interior Designing Beginners who have an interest in learning how to have an interior designing career Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path This Interior Designing Business Secrets will be very beneficial and helpful to design companies, professionals, and beginners who have an interest in interior designing. Module 01 Introduction: How To Know If Interior Design Is Right for You 00:30:00 What does it take to be an Interior Designer? 00:30:00 Am I Creative? 00:30:00 Am I Organized? 00:30:00 How Good am I at Problem Solving? 00:30:00 Can I Multitask? 00:30:00 Module 02 Am I personable? 00:15:00 Can I Be A Versatile? 00:15:00 How Is My Business Sense? 00:30:00 Different Types of Interior Designers 00:30:00 Residential Interior Designer 01:00:00 Module 03 Commercial Interior Designer 00:30:00 What is more important to me? 00:15:00 What will I have to do to specialize? 01:00:00 Is Interior Design Right for Me? 00:30:00 What Do I Need? 00:30:00 Module 04 College and University 01:00:00 Trade Schools 00:30:00 Online Design Programs 00:30:00 Self Teaching 01:00:00 The Designer's Necessity 00:15:00 Module 05 What to expect when Getting Started 01:00:00 How to Start your Interior Design Business 01:00:00 Tips for Building a Portfolio with Little or no Professional Experience 00:30:00 Quick Tips on Pricing your Services 01:00:00 Recommended Reading : Interior Designing Business Secrets Recommended Reading : Interior Designing Business Secrets 00:00:00 Mock Exam Mock Exam-Interior Designing Business Secrets 00:20:00 Final Exam Final Exam-Interior Designing Business Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a captivating journey through Media & Art! From exploring diverse media forms, art movements, and new media art, to analyzing current trends, this course provides an insightful understanding of the intersection between media, art, and culture. Perfect for creatives and media enthusiasts alike.

Graphic Designing From Basics to Intermediate Level 5 at QLS is a course that will take you on an artistic journey and help you realise your full creative potential. Imagine turning your imaginative concepts into gorgeous visual creations. The first part of the course delves deeply into the fundamentals of graphic design, providing a solid basis for your artistic endeavours. This first stage is essential to comprehending the fundamental ideas that underpin successful visual communication. Foundational design concepts will be given to you as you go, laying the groundwork for more sophisticated abilities and methods. Explore the Adobe suite, beginning with Photoshop, to learn how to work with and improve photographs to make your ideas come to life. After that, the lesson turns to Illustrator and explores the nuances of creating logos and typography. Your ability to create visually striking text and logos will be refined here. As you proceed, the course walks you through the subtleties of print work while revealing the mysteries of Adobe InDesign. By the time this course ends, you will have become proficient with both the fundamentals and intermediate Adobe graphic design tools, giving you the know-how you need to succeed in the ever-changing field of graphic design. Learning Outcomes Understand fundamental graphic design principles. Acquire basic to intermediate skills in Adobe Photoshop. Master typography and logo design in Adobe Illustrator. Gain insights into creating professional logos. Learn the essentials of print work using Adobe InDesign. Why choose this Graphic Designing From Basics to Intermediate Level 5 at QLS course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Graphic Designing From Basics to Intermediate Level 5 at QLS course for? Beginners in graphic design seeking foundational knowledge. Artists transitioning to digital design platforms. Professionals in marketing and communications. Entrepreneurs looking to create their own branding. Students interested in a career in graphic design. Career path Graphic Designer - £22,000 to £40,000 Digital Artist - £20,000 to £35,000 Brand Designer - £24,000 to £45,000 Creative Director - £35,000 to £70,000 Marketing Specialist - £25,000 to £50,000 Freelance Designer - Variable Prerequisites This Adobe Graphic Designing From Basics to Intermediate Level 5 at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Adobe Graphic Designing From Basics to Intermediate Level 5 at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum LESSON 01 Basics of Graphic Design 00:56:00 LESSON 02 Foundation in Design 01:00:00 LESSON 03 Adobe Photoshop Basics 01:02:00 LESSON 04 Designers go to Software 01:03:00 LESSON 05 Adobe Illustrator Introduction and Typography 01:01:00 LESSON 06 Creating Logos with Illustrator 01:02:00 LESSON 07 Logo Design Basics 00:51:00 LESSON 08 Adobe in Design and Print Work Introduction 01:02:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Learn visual merchandising best practices with our comprehensive online course. Master retail display design, window dressing, store layouts, promotional techniques, and more. Develop creative skills to increase sales and customer engagement. Gain industry-recognized expertise to start or advance your retail merchandising career.

Bring your stories to life with our comprehensive Basic Video Animation Training with Vyond course. Designed for beginners and those looking to improve their animation skills, this course is a step-by-step guide to mastering the robust tools offered by the industry-leading animation software, Vyond. The curriculum of the Basic Video Animation Training With Vyond course is meticulously crafted to ensure an easy learning curve while covering all essential aspects of the Vyond software. Beginning with an introduction to the platform's pricing and resources, the course swiftly navigates through essential concepts such as interface navigation and the use of templates. You will learn about character creation, exploring the extensive character and prop libraries alongside a detailed exploration of their diverse properties. Chart and text properties are also covered, enabling you to incorporate engaging data visualisation and text elements into your animations. Your journey doesn't stop there! The Basic Video Animation course delves into the art of scene transitions, helping you create smooth story progressions. You'll gain valuable insights into the differences between traditional and whiteboard animation, and learn how to use the Vyond camera for dynamic zoom-ins. With a strong emphasis on practical learning, you'll finish the course equipped to create captivating animations for a variety of purposes. Join us in this Basic Video Animation Training with Vyond course and unlock your potential as a visual storyteller. Start animating today and watch your stories come alive. Learning Outcomes: Understand Vyond's pricing and resources to make informed decisions. Navigate Vyond's interface and timeline effectively for efficient work. Utilise Vyond's templates to speed up the animation process. Design and modify characters using Vyond's extensive library. Incorporate props and charts to create more engaging animations. Why choose this Basic Video Animation Training With Vyond course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Basic Video Animation Training With Vyond Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Basic Video Animation Training With Vyond course for? Aspiring animators keen on mastering Vyond. Digital marketers aiming to enhance their content. Educators seeking to create interactive learning materials. Storytellers wanting to animate their narratives. Professionals needing to create visually compelling presentations. Career Path: On successful completion of this Basic Video Animation course, learners can pursue a wide range of careers that demand strong visual communication skills. These include roles as animators, digital marketers, visual content creators, or instructional designers. In addition, freelancing opportunities are abundant, allowing Basic Video Animation course graduates to offer their skills to businesses worldwide. Prerequisites This Basic Video Animation Training With Vyond does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basic Video Animation Training With Vyond was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Video Animation With Vyond - Basics Lesson 01: Overview 00:02:00 Lesson 02: Pricing 00:02:00 Lesson 03: Vyond Resources 00:02:00 Lesson 04: Interface and Timeline 00:03:00 Lesson 05: Adding Templates 00:03:00 Lesson 06: Character Library 00:03:00 Lesson 07: Character Properties - Part1 00:03:00 Lesson 08: Character Properties - Part 2 00:03:00 Lesson 09: Character Properties - Part 3 00:03:00 Lesson 10: Prop Library 00:03:00 Lesson 11: Prop Properties 00:02:00 Lesson 12: Chart Properties - Part 1 00:02:00 Lesson 13: Chart Properties - Part 2 00:03:00 Lesson 14: Text Library 00:02:00 Lesson 15: Text Properties 00:02:00 Lesson 16: Scene Transitions 00:02:00 Lesson 17: Differences with Whiteboard Animation - Part 1 00:04:00 Lesson 18: Differences with Whiteboard Animation - Part 2 00:03:00 Lesson 19: Adding in the Camera to Zoom In 00:04:00 Lesson 20: Conclusion 00:02:00

Are you looking to enhance your Graphic Design skills? If yes, then you have come to the right place. Our comprehensive course on Graphic Design will assist you in producing the best possible outcome by mastering the Graphic Design skills. The Graphic Design course is for those who want to be successful. In the Graphic Design course, you will learn the essential knowledge needed to become well versed in Graphic Design. Our course starts with the basics of Graphic Design and gradually progresses towards advanced topics. Therefore, each lesson of this Graphic Design course is intuitive and easy to understand. Why would you choose the Graphic Design course from Compliance Central: Lifetime access to Graphic Design course materials Full tutor support is available from Monday to Friday with the Graphic Design course Learn Graphic Design skills at your own pace from the comfort of your home Gain a complete understanding of Graphic Design course Accessible, informative Graphic Design learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your course Curriculum Breakdown of the Graphic Design Course Course Outline: Module 01: Basics of Graphic Design Module 02: Foundation in Design Module 03: Adobe Photoshop Basics Module 04: Designers go to Software Module 05: Adobe Illustrator Introduction and Typography Module 06: Creating Logos with Illustrator Module 07: Logo Design Basics Module 08: Adobe in Design and Print Work Introduction CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Graphic Design course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Graphic Design. It is also great for professionals who are already working in Graphic Design and want to get promoted at work. Requirements To enrol in this Graphic Design course, all you need is a basic understanding of the English Language and an internet connection. Career path Graphic Designer: £22,000 to £40,000 per year Art Director: £30,000 to £60,000 per year UX/UI Designer: £25,000 to £45,000 per year Web Designer: £20,000 to £40,000 per year Creative Director: £40,000 to £80,000 per year Branding Specialist: £25,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

In today's technology-driven workplace, proficiency in specialised software like Microsoft Visio is increasingly valuable. This Microsoft Office: Visio course offers comprehensive learning for both beginners and advanced users of Microsoft Visio 2016. It addresses a significant need: the ability to effectively organise and present complex information through diagrams and charts. Understanding and mastering this skill can lead to clearer communication within teams, more efficient project management, and improved workflow processes. By simplifying complex data visualisation, this course empowers learners to convey information more effectively, making it an essential tool for professionals in various fields. Visio's versatility makes it a crucial tool for presenting information in a visually engaging and clear manner. This course equips learners with the skills to create a variety of diagrams, from organisational charts to network diagrams, enhancing their ability to communicate complex ideas simply. With hands-on experience in Visio's features, learners can expect to see a noticeable improvement in their ability to manage and represent data, which is a key advantage in any professional setting. The importance of visual communication in the modern workplace cannot be overstated, and this course ensures that learners are well-equipped to meet these demands. By the end of this course, participants will have a robust understanding of Visio's functionalities, enabling them to create professional and effective diagrams. This skill is not only beneficial for individual growth but also enhances the collective efficiency of teams and organisations, making it a valuable asset in any professional environment. Learning Outcomes Understand basics and interface of Microsoft Visio 2016. Develop skills in creating effective workflow diagrams. Gain proficiency in designing organization charts. Learn to make detailed floor plans. Master creating cross-functional flowcharts. Acquire knowledge in designing network diagrams. Enhance diagram styling techniques in Visio. Why choose this Microsoft Office: Visio course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Microsoft Office: Visio course for? Professionals seeking to improve data visualisation skills. Team leaders requiring efficient workflow representation. IT specialists needing network diagramming skills. Project managers aiming to enhance team communication. Office administrators looking to streamline organisational processes. Career path Business Analyst: £35,000 - £60,000 Project Manager: £40,000 - £70,000 IT Consultant: £45,000 - £70,000 Data Analyst: £30,000 - £55,000 Network Engineer: £35,000 - £65,000 Prerequisites This Microsoft Office : Visio does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Office : Visio was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum *Microsoft Visio 2016 for Beginners* Getting Started with Visio 2016 Navigate the Visio Environment 00:15:00 Create a Basic Drawing 00:30:00 Use the Help System 00:15:00 Creating a Workflow Diagram Use Drawing Components 00:30:00 Modify a Drawing 00:15:00 Work with Callouts and Groups 00:15:00 Creating an Organization Chart Create a Basic Organization Chart 00:30:00 Do More with Organization Charts 00:15:00 Making a Floor Plan Make a Basic Floor Plan 00:30:00 Model a Room Layout 00:15:00 Creating a Cross-Functional Flowchart Create a Cross-Functional Flowchart 00:30:00 Modify a Cross-functional Flowchart 00:15:00 Creating a Network Diagram Create Network Diagrams 00:15:00 Use Shape Data 00:15:00 Use Layers 00:30:00 Styling a Diagram Work with Shape and Connector Styles 00:15:00 Work with Themes and Variants 00:15:00 Work with Containers 00:15:00 *Microsoft Visio 2016 Advanced* Work with Shape Styles 00:00:00 Use 3D Shapes 00:30:00 Apply Backgrounds, Borders, and Titles 00:30:00 Create Custom Stencils 00:30:00 Create Simple Custom Shapes 00:30:00 Create Master Shapes 00:30:00 Create Custom Templates 00:30:00 Generate a Pivot Diagram from an Excel Spreadsheet 00:30:00 Create a Chart from a Project File 00:30:00 Create a Timeline from a Project File 00:30:00 Connect to an Access Database 00:30:00 Create Macros 00:30:00 Modify ShapeSheets 00:30:00 Use Advanced Shape Tools 00:30:00 Save and Share Drawings with One Drive 00:30:00 Review Drawings 00:30:00 Insert Drawings into Other Office Files 00:30:00 Export Drawings 00:30:00 Print Drawings 00:30:00

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.