The guided imagery and visualisation techniques you will learn on this workshop are essential for helping people successfully overcome depression, addictions, anxiety and more…. Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Why take this course This new workshop delves deeper into this essential therapeutic skill’s power and flexibility – you will learn a variety of guided imagery techniques that are highly effective at helping people move on from problem behaviours, reframe life circumstances, lower emotional arousal, make therapeutic lifestyle changes, increase resilience and more. Building on the skills learnt on Guided Imagery and Visualisation for therapeutic change (‘Day 1’), this second workshop focuses specifically on the techniques that allow clients to move forward from depression, overcome anxiety and combat addiction. We also look at how to introduce helpful new understandings to clients in a way that overcomes resistance. Strong emotions focus and lock attention keeping people trapped or stuck – so this hands-on training also gives you the opportunity to further develop your therapeutic abilities to help people rehearse in their imagination any desired change to their behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’, and then being maintained in the future. Guided imagery, as taught on Day 1 is one of the most powerful psychotherapeutic tools available to us; Day 2 will allow you to develop your ability to use it flexibly and successfully in a range of different client presentations. These are essential skills to have in your therapeutic ‘toolkit’. * Please Note: counter-conditioning was previously taught on our pre-2023 Stopping Addictions workshop. Ros has a lovely delivery style that’s very inspiring and left me with so many ideas going forward...MARY FLYNN, GUIDED IMAGERY AND VISUALISATION FOR THERAPEUTIC CHANGE What will you learn How to use the brain’s powerful internal ‘reality generator’ to enable clients to make desired change in their lives Invaluable ways to enable a client to approach situations with confidence and overcome situational anxiety Powerful ways of using this skill to help a client take the ‘first steps’ out of depression An effective technique (counter-conditioning*) which increases likelihood of success when working with clients struggling with addiction Understanding of how to use guided imagery effectively when supporting a client with behaviour change of any kind The use of metaphor within guided imagery; how to craft powerful extended metaphors which take into account a client’s individual model of reality Training and practice in using these techniques Greater confidence in working flexibly with this technique so as to respect each individual client’s model of reality Powerful ways to introduce helpful ideas to a resistant client without breaking rapport Supervised practice in specific techniques for work with a range of presentations How to use healing trance states to reframe difficult life circumstances and build hope using the client’s own resources Specific techniques that can be used to manage pain, or work with anxiety or any other strong state of distress Increased understanding of trance states and their role in everyday life A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable A range of ways to help people improve their performance – sports, public speaking etc. The opportunity to experience for yourself specific new techniques within guided imagery and visualisation Dates and venues Good to know To attend this course you need to have plenty of experience in using guided imagery and visualisation for relaxing clients or to have completed our Guided Imagery and visualisation for therapeutic change (Day 1) course. (If you are taking the HG Diploma, you will need to attend both days, as both count towards Part 1 of the Human Givens Diploma.) The additional skills you will learn on this second day are introduced on the following courses as integral to effective treatment for the conditions they cover: Stopping Addictions: effective treatment and recovery How to Lift Depression Overcoming Self-harm Please note: The counter-conditioning technique was previously taught on our ‘Stopping Addictions’ workshop. This changed from January 2023. Course Programme The ‘Guided Imagery and Visualisation Additional Techniques’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Reality Generator: a powerful way of rehearsing new behaviours and feelings 11.00am Discussion over tea/coffee 11.30am Introducing new, more helpful patterns and overcoming resistance 1.00pm Lunch (included) 1.45pm Working with addiction and behaviour change 2.45pm Discussion over tea/coffee 3.00pm Working with addiction and behaviour change – continued 4.00pm Day ends Who is this course suitable for? Anyone who has already attended Guided Imagery and Visualisation for Therapeutic Change (Day 1) or who has experience in using guided imagery and visualisation to induce a relaxed state in their clients Anyone, with the above skills, who wants to help people effectively and for the long-term, particularly those working in mental and physical healthcare, or with addictions or self harm Psychotherapists, counsellors and mental health workers (who also have the above skills) who work with a wide range of conditions and would like to ensure long-term behaviour change Trained hypnotherapists looking to add these techniques to their existing skillset. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Immerse Medical are experienced at teaching first aid to young people within the educational sector. We have designed this workshop style programme specifically for those in KS3/4. The sessions are fun, engaging and focus on fundamental life saving skills. Using interactive gamification, students gain hands on experience, which they will draw upon in real life medical emergencies. These sessions are perfect as part of phase 2 of National Citizenship Service (NCS) and Duke of Edinburgh (DofE) Awards. Key points Meets national curriculum secondary education guidelines– We’ve designed this programme to exceed the requirements of the 2020 guidelines. Training by doctors, nurses and paramedics – We have years of experience working on the front line of emergency medicine; giving us real world knowledge and skills in managing injured or unwell people. Latest equipment & technology – We utilise technology enhanced learning to provide a realistic opportunity to practice fundamental life saving skills in a safe environment. More than first aid – While participating in this workshop young people will also develop their ability to work as part of team, communicate effectively and think critically in high pressure situations leading to an overall increase in personal confidence. Check out the skills included in the videos below. First Aid Courses For Young People Programmes and sessions for young people focusing on how to keep each other safe and what to do if something goes wrong. Sessions are designed with age and national curriculum in mind, from 1 hour tasters to sessions for large groups, perfect as part of NCS and Duke of Edinburgh programmes. Our training for young people is fun, engaging and focuses on fundamental life saving skills. All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.
Why Learn Photoshop Basics to Advanced Training Course? Click here for info In this course, you'll gain basic to advanced Photoshop skills, to edit photos and images, and advanced tasks like creating product designs and photorealistic illustrations. The course is customizable to your requirements, and you'll engage in design projects to enhance your portfolio. Duration: 20 hrs. Method: 1-on-1 Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat 9 am and 7 pm. Adobe Photoshop Training in London - In-Person & Live Online As the most renowned image editing software, Photoshop provides complete control over your images. With a wide range of editing tools, users can enhance, retouch, and manipulate colors to create stunning visuals. Beyond static images, Photoshop is also capable of editing videos, graphic design, and 3D images. Choose our Photoshop course for a solid foundation in creative visuals, covering image adjustment, composition, and common fixes. For a deeper understanding, our Advanced course core introduction teaches advanced techniques like color fills, text and layer styling, and web-ready artwork creation. Explore our masterclass options for further training and insights at an advanced level. All beginner courses are available in class or online 1-on-1. Photoshop Basics to Advanced Training Course - 20 hours Course Outline: I. Introduction to Photoshop (1 hour) Get familiar with Adobe Photoshop and its applications Set up a personalized workspace for efficient workflow II. Working with Layers and Masks (2 hours) Explore layer styles and advanced management techniques III. Selections and Retouching (2 hours) Master selection and retouching tools for precise edits IV. Working with Text and Vector Graphics (1 hour) Create and format text effectively Combine vector elements with raster graphics V. Color Correction and Image Adjustments (2 hours) Adjust image color and tone for better visual impact VI. Filters and Effects (1 hour) Apply filter effects for creative enhancements VII. Advanced Techniques (6 hours) Dive into advanced layer masking and selection tools Work with 3D models and design for mobile applications VIII. Project-Based Learning (3 hours) Apply Photoshop techniques to real-world projects IX. Advanced Rendering Techniques (1 hour) Explore advanced rendering effects for photorealistic results X. Final Project and Post-Production Techniques (1 hour) Complete a comprehensive final project and implement post-production techniques Enroll now to elevate your Photoshop skills and create visually stunning designs with confidence. Learn from experienced instructors in interactive in-person or live online sessions. Master Adobe Photoshop and unlock your creative potential. By completing the Photoshop Basics to Advanced Training Course, participants will: Develop Proficiency: Acquire a strong command of Adobe Photoshop, mastering both foundational and advanced techniques. Image Editing Expertise: Gain the skills to efficiently edit and retouch images, remove unwanted elements, and enhance visuals using a variety of tools. Creative Design Skills: Explore creative design concepts, combining text, vector graphics, and raster elements for custom designs. Color Correction and Enhancement: Learn to adjust image colors, tones, and apply advanced color correction techniques for professional results. Filters and Effects: Apply various filter effects creatively, giving artistic enhancements to images and designs. Project-Based Learning: Gain practical experience by working on real-world projects, creating composite images, posters, social media graphics, and more. Advanced Rendering Techniques: Discover rendering techniques for achieving photorealistic and visually impactful results. Post-Production Expertise: Implement post-production techniques to refine and polish final outputs for professional-grade designs. Customization and Automation: Create and utilize custom brushes, actions, and scripts to streamline workflows and improve efficiency.
This practical workshop covers the unique challenges of working with complex trauma cases and gives you clear guidance on the most effective ways to help Accredited CPD: 6 hours Length: 1 day (9.30am - 4.00pm) Absolutely jam-packed with techniques/information and resources. Ros is superlative. A calm, confident and articulate trainer...J YAP, THERAPIST Why take this course Clients suffering from Complex PTSD (C-PTSD) or who have experienced trauma in a shutdown or dissociative state, can present unique challenges to practitioners working with them – but with the right knowledge and skills we can help sufferers move forward in their lives. In this hands-on, experiential workshop you will learn more about what makes trauma ‘complex’, why shutdown or dissociation are often experienced by sufferers, and how to best work with such presentations using the Human Givens framework of understanding. You will also have the chance to collaborate with other experienced practitioners and clinicians during exercises designed to further your understanding, add to your existing skillsets, and bring wider context to an often-misunderstood area of work. During this intensive day of live, in-person training, experienced psychotherapist Ros Townsend will introduce you to a framework within which you can set your understanding of complex trauma presentations and discover the opportunities that we have to help clients move forward from their difficulties. You will learn more about the neurobiology of the automatic survival options that we have available to us, especially dissociative and ‘shutdown’ states, and leave with an understanding of how to use this knowledge to inform your work, giving you greater confidence to work creatively and flexibly with such presentations. From understanding the symptoms that are now recognised as distinguishing C-PTSD, to adapting existing HG techniques and strategies and introducing new tools and skills, this course will explore how we, as clinicians, can approach such complex presentations without getting lost in the complexity ourselves. Using case histories and discussion you will have the chance to understand more about the unique challenges that such work presents and to leave feeling more confident in your ability as a therapist to work effectively and contextually with these. Such a thought-provoking and informative day. Complex PTSD is a real buzz word at present, this took the mystery out of it in a clear and understandable way – highly recommend...MELISSA DERRICOURT What will you learn What Complex PTSD (C-PTSD) is What other symptoms a client may present with in addition to those meeting the criteria for ‘classic’ PTSD How to effectively work with these within the Human Givens framework of understanding Vital tools for psycho-education – both adding to your own understanding and to pass on to clients Why individuals enter into a dissociative or ‘shutdown’ state The difference between ‘freeze’ and ‘shutdown’ Why anger can present when an individual comes out of a ‘shutdown’ state How to help a client deal effectively with anger if it does arise The crucial role of the pattern-matching processes in the brain in post-traumatic stress symptoms – and how the kinds of templates stored can subtly differ in more complex trauma How to adapt existing techniques – such as rewind and deconditioning molar memories – to work creatively with such presentations The Dos and Don’ts when working with Guided Imagery in complex presentations How to refine your Guided Imagery skillset to powerfully benefit clients who have experienced trauma in a shutdown state Why any work that we do must be informed by the innate ability we all have to recover from trauma How to avoid negatively reframing trauma and making symptoms worse The most effective ways to help clients towards recovery and post-traumatic growth Under careful guidance from the tutor, you will: Explore and discuss the different survival options available to us as humans in traumatic situations Learn more about the neurobiology of these states – including our passive survival responses Develop a new framework of understanding within which to set your work with all kinds of trauma Understand more about why ‘shutdown’ or ‘dissociation’ are often associated with complex presentations Understand why addictions and self-harming behaviours are often a part of the picture Work collaboratively with peers and colleagues to extend and develop your own skillsets and knowledge Explore how guided imagery can be adapted and used to most powerfully benefit clients suffering in this way You will leave with: The confidence to work creatively and flexibly with a wider range of presentations A clear understanding of a framework within which you can work and continue to develop and adapt your tools and skillsets An appreciation of the importance of taking your time with such work and proceeding at a pace right for each individual client An understanding of how to support clients in moving forward from the use of faulty coping strategies – such as addiction and self-harm Greater confidence in creating metaphors that work powerfully for clients An understanding of how helping a client to meet their emotional needs is particularly key to recovery in the most complex cases Throughout the day there will be plenty of opportunity for you to ask questions and to engage in collaborative work and discussion with the tutor and with experienced colleagues and practitioners. Important note Working with Complex PTSD requires specific skills and experience and thus is only suitable for practitioners either already working in this area and looking to extend their skillset or those who are already practicing as therapists and wish to begin working in this area. If you are an experienced practitioner from another modality, we recommend you familiarise yourself a little with the HG approach before you attend, see: About HG therapy, benefits of the approach, and what is RIGAAR. Who is this course suitable for? Any qualified therapist working with distressed or traumatised people. In order to take full benefit from the course, you will ideally have already taken our Guided Imagery and Visualisation for therapeutic change and Rewind Technique workshops. NB If you are an experienced practitioner from another modality, we recommend you familiarise yourself a little with the HG approach before you attend, see: About HG therapy, benefits of the approach, and what is RIGAAR. Any qualified practitioner in the field of psychiatry, psychology, psychotherapy or counselling can attend; again you would benefit most by having previously attended our Guided Imagery and Visualisation and Rewind Technique workshops and familiarising yourself a little with the HG approach to therapy. Course Programme This intense 1-day training proceeds through a blend of talks, skill-developing exercises, discussions and deconstruction of real-life case-studies. There is also plenty of opportunity for networking and discussion during the breaks. The training runs from 9.30am–4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am What is complex trauma? A framework for understanding 11.00am Discussion over tea/coffee 11.30am Adapting our toolkit: working creatively with complex presentations 1.00pm Lunch (included) 1.45pm Self-efficacy: supporting a client to become an active agent in life 2.45pm Discussion over tea/coffee 3.00pm Reframing: adding context in complex cases 3.30pm Serving clients well 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Date: Thursday 25th May Time: 4pm Location: Studio A - Landor Road Event Details: Matt Jones is a British producer and screenwriter who has worked on several television networks across the UK. Beginning his career writing for Doctor Who Magazine in 1995, he got his big break when he became a screen writer for the Channel 4 series Queer as Folk. Matt will share his experience as a television screenwriter and producer, covering: Writing for Television What producers look for How to write a pitch How to pitch in a room Some of the projects Matt has worked on: Skins - producer Shameless - producer Doctor Who - writer The Split - writer This is a free event that all students are welcome to attend (but tickets are limited so be quick!)
WANT TO LOSE WEIGHT, HAVE MORE ENERGY AND FEEL MORE HAPPY? The Menopause Lifestyle Project is a group programme and an opportunity to work with me in person, in the studio. The 4 week course is educational and will introduce you to what menopause is, why it happens, symptoms related to it and how you can best manage your lifestyle during this period. There is also be an introduction to strength training and a video programme to follow, either at home or in the gym. For more details on the next programme please get in touch.
Nigel Reed, The Dog Guardian is hosting a series of seminars revealing his easy-to-follow method for a happy and well-behaved dog.
Who is this course for? Twinmotion Training Course. The Twinmotion course is designed for architects, interior designers and urban planners. Learn how to create architectural visualizations and real-time animations. Students interested in exploring the world of architectural rendering and visualization using Twinmotion software. Click here for more info: Website Duration: 10 hours Approach: 1-on-1 training with tailored content. Schedule: Book a time that suits you, Mon to Sat, from 9 am to 7 pm, and create your own schedule. Course Outline for Twinmotion Real-time 3D Architecture Visualization: Module 1: Twinmotion Introduction Explore the real-time 3D visualization capabilities of Twinmotion Master efficient scene manipulation through the Twinmotion interface Prepare 3D files for import and manage the workflow effectively Module 2: Materials and Realism Enhancement Enhance scenes with realistic materials and elevate visual quality Utilize videos as materials and apply glowing effects Create grunge materials to add texture and realism Employ the X-ray material for specific visualization needs Module 3: Landscape and Vegetation Integration Integrate vegetation using Twinmotion's scatter, HQ trees, and growth features Customize grass and utilize HQ vegetation assets for realistic landscapes Create time-lapse effects for dynamic vegetation growth Module 4: Library and Object Management Access the Twinmotion library for furniture and objects Seamlessly import external 3D objects into your scenes Obtain high-quality 3D assets from the internet and add them to your user library Utilize BIM-objects for additional assets Module 5: Lighting and Animation Techniques Work with various lighting options, including area light and volumetric light, to enhance scenes Add animated characters and vehicles to infuse dynamism into your visuals Incorporate construction vehicles and aircraft for realistic scenes Module 6: Volumes and Interactive Elements Utilize volumes and the animator feature to create dynamic scenes Implement urban elements and measurement tools for precision and accuracy Module 7: Nature and Weather Effects Utilization Harness Twinmotion's nature features, such as physical sky and weather effects, to create lifelike outdoor scenes Establish realistic lighting for outdoor environments Add ocean effects to enhance water elements in your scenes Module 8: Advanced Rendering Techniques Master rendering processes, from creating images to exporting panoramas and animations Implement depth of field improvements to create visually captivating scenes Create BIM motion virtual reality phases for immersive experiences Utilize the Twinmotion presenter feature for seamless presentations Module 9: Final Project Apply acquired knowledge and skills to complete a final rendering project in Twinmotion Download Twinmotion https://www.twinmotion.com ⺠download Learn how to download and install Twinmotion, the fast, easy real-time archvis tool. Learning Outcomes of Real-Time Rendering: Efficient Scene Creation: Rapid development of immersive 3D environments using essential tools and techniques. Realistic Material Application: Expertise in applying authentic textures and shaders for visually convincing scenes. Dynamic Lighting: Understanding dynamic lighting effects for visually compelling, realistic scenes. Interactive Elements: Integration of animations and dynamic objects for engaging user experiences. Performance Optimization: Optimizing assets and scenes for smooth real-time rendering across diverse hardware. Library Utilization: Efficient use of asset libraries to enhance scene complexity without compromising performance. Visual Effects: Application of weather conditions, particle systems, and post-processing effects for stunning environments. Collaborative Rendering: Mastering real-time collaborative rendering techniques for teamwork and live interactions. Future Trends in Real-Time Rendering: Ray Tracing Advancements: Real-time ray tracing for realistic lighting, shadows, and reflections. AI-Powered Rendering: AI-driven predictive rendering for faster, high-quality outcomes. Immersive Experiences: Real-time rendering enabling immersive simulations in gaming, education, and architecture. Cross-Platform Compatibility: Seamless experiences across devices, from gaming consoles to VR headsets. Blockchain Integration: Blockchain tech ensuring asset authenticity and ownership verification. Real-Time Cinematography: Revolutionizing film and animation with efficient real-time visual effects. Environmental Sustainability: Focus on energy-efficient algorithms for reduced environmental impact. Collaborative Design: Real-time rendering facilitating interactive design reviews and creative collaboration. Twinmotion Course: Expertise in Real-Time Visualization: Develop mastery in Twinmotion, enabling the creation of captivating architectural environments in real-time. Improved Design Communication: Enhance concept communication by utilizing dynamic visualizations, elevating the quality of design presentations. Access to High-Quality Assets: Utilize an extensive library of premium assets to enrich scenes, adding realism and creativity to your projects. Crafting Lifelike Environments: Learn to create realistic landscapes, water effects, weather conditions, and special effects, providing immersive and lifelike experiences. Flexible Learning Options: Choose between in-person or live online sessions, ensuring a personalized and convenient learning experience tailored to your needs. Lifetime Access and Support: Benefit from perpetual access to lesson recordings and receive continuous support through lifetime email assistance, allowing you to stay connected with knowledgeable instructors for ongoing guidance. Course Advantages: Mastery of Real-Time Visualization: Acquire expertise in Twinmotion for creating captivating architectural environments. Enhanced Design Communication: Improve concept communication through dynamic visualizations, elevating design presentations. Abundant High-Quality Assets: Utilize an extensive library of top-notch assets, enriching scenes with realism and creativity. Creation of Lifelike Environments: Craft realistic landscapes, water effects, weather conditions, and special effects for immersive experiences. Flexible Learning Options: Choose between in-person or live online sessions, ensuring a personalized and convenient learning experience. Lifetime Access and Support: Enjoy perpetual access to lesson recordings and receive continuous support through lifetime email assistance, staying connected with knowledgeable instructors.
Why Choose Twinmotion Realtime Rendering Training Course? Click here for info Empower architects, designers, and visualization experts with our Twinmotion training. Learn tools, materials, lighting, animation, and rendering. Explore advanced techniques for lifelike landscape and special effects using Twinmotion's asset library. Opt for in-person or live online sessions. Duration: 10 hrs Method: 1-on-1, Personalized attention Schedule: Tailor your own hours of your choice, available from Mon to Sat between 9 am and 7 pm Twinmotion Real-time 3D Architecture Visualization Course Outline: Module 1: Introduction to Twinmotion Explore Twinmotion's real-time 3D visualization capabilities Master the Twinmotion interface for efficient scene manipulation Prepare 3D files for import and manage the workflow Module 2: Materials and Realism Enhance scenes with realistic materials and visual quality Utilize videos as materials and apply glow effects Create grunge materials for added texture and realism Employ the X-ray material for specific visualization needs Module 3: Landscape and Vegetation Integrate vegetation using Twinmotion's scatter, HQ trees, and growth features Customize grass and utilize HQ vegetation assets for realism Create time-lapse effects for vegetation growth Module 4: Library and Object Import Access the Twinmotion library for furniture and objects Seamlessly import external 3D objects Obtain high-quality 3D assets from the internet and add to the user library Utilize BIM-objects for additional assets Module 5: Lighting and Animation Work with various lighting options, including area light and volumetric light Add animated characters and vehicles for dynamism Incorporate construction vehicles and aircraft for realism Module 6: Volumes and Interactivity Utilize volumes and the animator feature for dynamic scenes Implement urban elements and measurement tools for accuracy Module 7: Nature and Weather Effects Utilize Twinmotion's nature features, including physical sky and weather effects Create realistic lighting for outdoor scenes Add ocean effects for water elements Module 8: Rendering Techniques Master rendering processes, from creating images to exporting panoramas and animations Implement depth of field improvements for captivating visuals Create BIM motion virtual reality phases for immersive experiences Utilize the Twinmotion presenter feature for streamlined presentations Module 9: Final Project Apply knowledge and skills to complete a final render project in Twinmotion Download Twinmotion https://www.twinmotion.com › download Learn how to download and install Twinmotion, the fast, easy real-time archvis tool.
Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal - even in the most challenging circumstances. This course will help participants: Appreciate the benefits of the appraisal process Assess standards of performance objectively Plan and prepare for appraisals effectively Conduct a well-structured appraisal meeting Acquire the essential skills required for effective appraisals Improve their ability to discuss difficult issues more confidently Identify training and development requirements Agree clear and measurable development objectives Complete essential paperwork Understand the need to facilitate continual informal dialogue between appraisals 1 Introduction and course objectives 2 The appraisal process The aim of the appraisal process Understanding the bigger picture - the appraisal process as part of the employee development process The benefits of the appraisal process Common pitfalls Five steps to an effective performance appraisal 3 Step 1 - Assessment Using job standards as the basis for objective assessment Assessment of previous objectives 4 Step 2 - Preparation Documentation required Data on each appraisee Planning the meeting 5 Step 3 - The meeting The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult situations Taking notes and completing documentation 6 Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance skills Establishing relevant training needs Agreeing SMART performance objectives Formulating a personal development plan 7 Step 5 - Action after the interview Essential paperwork Follow-up and action required between appraisal interviews Continuing informal dialogue 8 Video case study Bullets 9 Conclusion Course review / discussion Preparation of action plans for building on the skills learnt Close