Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX
Duration 3 Days 18 CPD hours This course is intended for Channel and Customer Engineers Network Engineer System Engineer Wireless Engineer Consulting Systems Engineer Technical Solutions Architect Network Admisnistrator Wireless Design Engineer Network Manager Channel SEs Sales Engineer Channel AMs Account Manager Overview Upon completing this course, students will be able to meet these objectives: Understand the overall architecture of the Cisco security solutions and how APIs help enable security Understand how to use Cisco Firepower APIs Understand how pxGrid APIs function and their benefits Understand what capabilities the Cisco Stealthwatch APIs offer and construct API requests to them for configuration changes and auditing purposes Understand the features and benefits of using Cisco Stealthwatch Cloud APIs Learn how to use the Cisco Umbrella Investigate API Understand the Functionality provided by Cisco AMP and its APIs Learn how to use Cisco Threat Grid APIs to analyze, search, and dispose of threats This course demonstrates the tools and the benefits of leveraging programmability and automation in Cisco Security Solutions, including Cisco Firepower Management Center, Cisco Firepower Threat Defense, Cisco ISE, Cisco pxGrid, Cisco Stealthwatch Enterprise, Cisco Stealthwatch Cloud, Cisco Umbrella, Cisco AMP, Cisco Threat grid, and Cisco Security Management Appliances. Students will learn how to use the API for each Cisco security solution and specific applications of when the API benefits IT security content. Introducing Cisco Security APIs Role of APIs in Cisco Security Solutions Cisco Firepower, Cisco ISE, Cisco pxGrid, and Cisco Stealthwatch APIs Use cases and security workflow Consuming Cisco Advanced Malware Protection APIs Cisco AMP overview Cisco AMP endpoint API Cisco AMP use cases and workflows Discovery 1: Query Cisco AMP endpoint APIs for verifying compliance Using Cisco ISE Introducing Cisco Identity services engine Cisco ISE use cases Cisco ISE APIs Using Cisco pxGrid APIs Cisco pxGrid overview WebSockets and STOMP messaging protocol Discovery 2: Use the REST API and Cisco pxGrid with Cisco Identity services engine Using Cisco Threat Grid APIs Cisco threat grid overview Cisco threat grid API Cisco threat grid use cases and workflows Discovery 3: Construct a Python script using the Cisco threat grid API Investigating Cisco Umbrella Security Data Programmatically Cisco Umbrella investigate API overview Cisco Umbrella investigate API: Details Discovery 4: Query security data with the Cisco Umbrella investigate API Exploring Cisco Umbrella Reporting and Enforcement APIs Cisco Umbrella reporting and enforcement APIs: Overview Cisco Umbrella reporting and enforcement APIs: Deep dive Discovery 5: Generate reports using the Cisco Umbrella reporting API Automating Security with Cisco Firepower APIs Review basic constructs of Firewall policy management Design policies for automation Cisco FMC APIs in depth Discovery 6: Explore the Cisco Firepower management center API Cisco FTD automation with ansible Discovery 7: Use ansible to automate Cisco Firepower threat defense configuration Cisco FDM API in depth Discovery 8: Automate Firewall policies using the Cisco Firepower device manager API Operationalizing Cisco Stealthwatch and Its API Capabilities Cisco Stealthwatch overview Cisco Stealthwatch APIs: Details Discovery 9: Automate alarm policies and create reports using the Cisco Stealthwatch APIs Using Cisco Stealthwatch Cloud APIs Cisco Stealthwatch Cloud overview Cisco Stealthwatch Cloud APIs: Deep dive Discovery 10: Construct a report using Cisco stealthwatch Cloud APIs Describing Cisco Security Management Appliance APIs Cisco SMA APIs overview Cisco SMA API Discovery 11: Construct reports using Cisco SMA APIs
Duration 2 Days 12 CPD hours This course is intended for This intermediate course is for Business and Technical Specialist working with the Matching, Linking, and Search services of InfoSphere MDM Virtual module. Overview Understand how Matching and Linking work for both the Virtual Implementations of InfoSphere MDM Understand the MDM configuration project and database tables used by the PME Understand the PME Algorithms (Standardization, Bucketing and Comparison steps) and how to create and customize the algorithms using the workbench Understand how to analyze the Bucketing steps in an algorithm Understand how to generate weights for a given algorithm and how those weights are generated based on a sample database set Understand how to analyze the weights that are generated using the workbench Understand how to deploy the PME configuration for the Virtual implementations of InfoSphere MDM The InfoSphere MDM Virtual Module Algorithms V.11 course prepares students to work with and customize the algorithm configurations deployed to the InfoSphere MDM Probabilistic Matching Engine (PME) for Virtual MDM implementations. PME and Virtual Overview Virtual MDM Overview Terminology (Source, Entity, Member, Attributes) PME and Virtual MDM ( Algorithms, Weights, Comparison Scores, Thresholds) Virtual MDM Linkages and Tasks Virtual MDM Algorithms Standardization Bucketing Comparison Functions Virtual PME Data Model Algorithm configuration tables Member Derived Data Bucketing Data Bucket Analysis Analysis Overview Attribute Completeness Bucket Analysis Weights Weights Overview (Frequency-based weights, Edit Distance weights and Parameterize weights) The weight formula Running weight generation Analyzing weights Bulk Cross Match process Pair Manager Threshold calculations Additional course details: Nexus Humans ZZ880 IBM Virtual Module Algorithms for InfoSphere MDM V11 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ZZ880 IBM Virtual Module Algorithms for InfoSphere MDM V11 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is designed for Architects, and System Administrators interested in gathering a deeper understanding on how Hyperledger Fabric Networks are Architected and operated throughout. You will learn about the integral base files in which Fabric are built upon. You will learn about how identity, and permissions are administered throughout Membership Only networks. Additionally, you will gather the experience necessary to enter into and manage nodes/peer needs (i.e. chaincode installation, securing communication, etc).
Duration 3 Days 18 CPD hours This course is intended for This course is ideal for developers and engineers including: Network Engineer Systems Engineer Data Center Engineer Consulting Systems Engineer Technical Solutions Architect Cisco Integrators/Partners Field Engineer Server Administrator Network Manager Overview After taking this course, you should be able to: Describe the Cisco ACI built0in tools for operating and monitoring the fabric. Describe the complex challenges related to monitoring and Cisco tools that address them: Cisco Nexus Dashboard and Cisco Nexus Dashboard Insights. Describe fabric installation upgrade, backup, restore, and best practices for Cisco NX-OS-to-ACI migration and Cisco ACI management access. Describe the tools and best practices for monitoring ACI fabric. Describe best practices for Cisco ACI naming conventions, Day-0 configuration, VMM integration, and Cisco ACI migrations. The Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v5.2 course shows you how to manage, monitor, and troubleshoot Cisco© Nexus© 9000 Series Switches in Application-Centric Infrastructure (ACI) mode. Through expert instruction and hands-on practice, you will learn about operational tools, best practices, caveats, and practice troubleshooting common issues on a live fabric. Based on lessons learned in wide range of production deployments, this course gives you the real-world knowledge and skills to boost operational efficiencies in your own deployment. Course Outline Describing Cisco ACI Day-0 to Day-2 Operations Describing Day-2 Operational Tools Describing Cisco ACI Configuration Management Describing Cisco ACI Monitoring Cisco ACI Best Practices Additional course details: Nexus Humans Cisco Application Centric Infrastructure Operations and Troubleshooting v5.2 (DCACIO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Application Centric Infrastructure Operations and Troubleshooting v5.2 (DCACIO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy a Cisco Integrated Threat Defense solution in their network environment. Cisco integrators and partners Systems and network engineers Technical architects Technical support personnel Overview After taking this course, you should be able to: Understand the network security landscape and the Cisco Integrated Threat Defense (ITD) solutions Describe the key components of the ITD solution and their use in the network Configure the Cisco Identity Services Engine (ISE) for a baseline of operation in the ITD solution Configure the integration between the Cisco Stealthwatch and Cisco ISE platforms Configure the integration between the Cisco Firepower and ISE platforms Configure the integration between Cisco Firepower and Cisco Advanced Malware Protection (AMP) for Endpoints The Implementing an Integrated Threat Defense Solution (SECUR201) v1.2 course provides an analysis of the cybersecurity landscape with an emphasis on the importance of an integrated threat defense architecture. Through a combination of lessons and hands-on practice, you will learn to deploy and integrate Cisco©?s Integrated Threat Defense solutions which include: Cisco Identity Services Engine (ISE), Cisco Stealthwatch, Cisco Firepower NGFW, and Cisco AMP for Endpoints. This course provides you with the knowledge and skills to implement and integrate solution components with existing network services, integrate solution components with the pxGrid (Platform Exchange Grid) framework, integrate network and endpoint-based malware protection, and observation of security dataflow after the introduction of malware. Course Outline Integrated Threat Defense Introduction ITD Products Identity Services Engine Setup Integration of Stealthwatch with Identity Services Engine Integration of Firepower with Identity Services Engine Integration of Firepower with AMP for Endpoints Lab outline Connecting to the Lab Environment Integrating ISE and Active Directory Integrating ISE and Cisco Adaptive Security Appliance (ASA) Configuring pxGrid and Client Certificates Integrating Stealthwatch with Identity Services Engine Integrating Network Visibility Module (NVM) with AnyConnect Integrating Firepower with Identity Services Engine Integrating AMP for Endpoints with Firepower
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards
Duration 5 Days 30 CPD hours This course is intended for This course is designed for network and software engineers and hold job roles such as: Network administrator Network engineer Network manager System engineer Project manager Network designer Overview After taking this course, you should be able to: Describe network architectures, devices, and software used by service providers Describe the various Internet governance organizations, their roles, and tools available for governance information verification Configure Cisco Internetwork Operating System (Cisco IOS) and Cisco IOS XE routers Describe Cisco IOS XR software, perform initial configuration, and explain platform daily tasks Describe various access and core technologies used by service providers Describe various major switching technologies used by service providers Describe major overlay technologies and their usage, and configure Virtual Extensible LAN I (VxLAN) Describe various major routing protocols used by service providers Configure Layer 3 services used by service providers Describe Multiprotocol Label Switching (MPLS), components, protocols, and MPLS usage Describe usage of various services used and maintained by service providers Introduce Linux networking, Bourne Again Shell (BASH) scripting, and their usage within Cisco IOS XR software This course is designed to provide you with the foundational knowledge for the suite of Cisco© CCNP© Service Provider courses. The course expands what you learned from the Cisco CCNA© course with a focus on theoretical and practical knowledge needed for the Service Provider environment. Through a combination of lessons and hands-on practice, you will learn about architectures, protocols, software and hardware platforms, and solutions within the Service Provider realm. While this course does not lead directly to a certification exam, it does cover foundational knowledge critical to the success in the Service Provider Technology track. Course Outline Introducing Service Provider Architectures Describing Internet Governance Organizations Configuring the Cisco IOS and Cisco IOS XE Router Configuring Cisco IOS XR Router Introducing Access and Core Technologies in the Service Provider Environment Introducing Routing Technologies in the Service Provider Environment Describing MPLS Implementing Layer 3 Services Introducing Switching Technologies in the Service Provider Environment Introducing Overlay Technologies Implementing Service Provider Services Introducing Programmability on Cisco IOS XR Routers Lab outline Review Lab Environment Examine Governance Data Perform an Initial Cisco Internetworking Operating System (IOS XE) Configuration Configure Connectivity and Connectivity Verification on Cisco IOS XE Devices Perform Initial Cisco IOS XR Configuration Configure and Verify Connectivity on Cisco IOS XR Configure Intermediate System to Intermediate System (IS-IS) Configure Routing Information Protocol (RIPv2) and RIP extension (RIPng) Configure Basic Border Gateway Protocol (BGP) Configure MPLS Configure Internet Protocol Service Level Agreement (IP SLA) Configure Hot Standby Router Protocol (HSRP) with Object Tracking Configure Virtual Routing and Forwarding (VRFs) Configure Network Time Protocol (NTP) Use Linux Command Line Interface Configure IOS XR Using a Bash Script
Duration 5 Days 30 CPD hours This course is intended for Typical candidates for this course are IT professionals who deploy Aruba WLAN with advanced features and individuals who need a basic understanding of AirWave. Overview Upon completion of this course, students will be able to:Explain the integration Mobility Masters and Mobility controllersDescribe redundancy giving the user seamless failoverSetup secure guest access using MultizoneExplain the uses and advantages of clusteringDescribe user mobility in the wireless spectrumIntegrate voice over WiFi and give QOSExplain how roles are assigned to users wireless or wiredLearn to setup remote access using RAPs or VIADescribe how to create a mesh clusterLearn the advantages given to AirGroup when leveraged on an Aruba networkIntegrating wire users into the security given to wireless usersLearn how to use AirWave to monitor the health of the networkLearn how to use AirWave to troubleshoot clientExplain AirWave?s Visual RF feature as well as alerts and triggers This course teaches the knowledge, skills and practical experience required to set up and configure advanced features on Aruba WLAN utilizing the AOS 8.X architecture and features. This course includes lectures and labs which provide the technical understanding and hands-on experience of configuring a redundant Mobility Master with two controllers and two APs. Participants will learn how install a redundant Aruba WLAN network with clustering while using many features like Multizone for guest access, voice optimization and tunneled node. This course includes the AirWave management system and troubleshooting commands. The SWDI course provides the underlying material required to prepare candidates for the Aruba Certified Mobility Professional (ACMP) V8 certification exam. IntroductionMobility Master RedundancyMobility Master and MC OperationsMultizoneIntroduction to MC clustersMobilityRole DerivationRemote AccessVoice OptimizationMeshAdministrationOperationsAirGroupTunneled NodeAirWave IntroductionAirWave Network HealthAirWave Client and Device TroubleshootingAirWave VisualRF, Reports and Alerts
Duration 4 Days 24 CPD hours This course is intended for Cisco integrators and partners Network operators Network administrators Optical network administrators System administrators System integrators and professional services Overview After taking this course, you should be able to: Describe Cisco EPN Manager's features and navigate the Cisco EPN Manager's user interface Understand the network inventory, topologies, and circuits Manage dashboards, alarms, and events Create and interpret reports Distinguish the system requirements for Cisco EPN Manager, and procedures for new installations, upgrades, licensing, and high availability Manage device groups and virtual domains Establish user accounts and their role-based access to EPN Manager's features and devices Configure and combine devices Perform backups and restores Manage data retention, purging, and software updates Monitor system health and performance Update and manage software images Archive, review, and restore configuration files Configure Quality of Service (QoS) actions and policies Configure devices using templates Perform compliance audits Configure monitoring policies Provision Carrier Ethernet services Provision Multiprotocol Label Switching (MPLS) Traffic Engineering (TE) services Provision Circuit Emulation (CEM) services Provision an Optical Channel Network Connection (OCHNC) circuit Provision an Optical Channel Client Connection (OCHCC) circuit Provision an optical Media Channel Group with an OCHCC circuit Describe how Cisco EPN Manager can work with Cisco Network Services Orchestrator (NSO) to provide automated service provisioning The Configuring and Operating Cisco EPN Manager (EPNM100) v4.0 course shows you how to create efficient and agile network management through automated device operations, fast provisioning install, network configuration, dashboard management, and device management using Cisco¸ Evolved Programmable Network (EPN) Manager. Through a combination of lessons and hands-on labs, you will learn to maximize the benefits of the Cisco EPN Manager as a simplified, flexible, and cost-effective end-to-end lifecycle management solution for network provisioning, and network assurance management for today?s converging packet and optical multilayer networks. Exploring Cisco EPN Manager Cisco EPN Manager Overview Cisco EPN Manager Key Features Viewing Devices and Inventory Device Types View Devices Viewing Network Topologies and Circuits Topology Map Basics Change Information Displayed Using Dashboards Dashboards Overview Customize Dashboards Managing Alarms and Events Alarms and Events Overview View Alarms and Events Generating Reports Report Fundamentals Create and Schedule Reports Performing Basic Administration Installation Basics Perform Server Setup Adding Devices Device Management Fundamentals Add a Device Manually Add User-Defined Fields Backup and Restoring Backup Fundamentals Schedule a Backup Performing System Maintenance Software Updates Data Retention and Purging Software Image Management (SWIM) Software Image Management Fundamentals Setting Up Software Image Management Configuration Management Configuration Management Fundamentals Archive Setup Configuring QoS QoS Basics Create a Classification Profile Configuring Devices with Templates Device Configuration Methods Template Basics Performing Compliance Management Compliance Audit Basics Compliance Policy Basics Monitoring with Policies Monitoring Policy Fundamentals Edit a Monitoring Policy Circuit and Video Conferencing (VC) Fundamentals Circuit Provisioning Basics Supported Service Types Provisioning Carrier Ethernet Services Provision a Carrier Ethernet Service Verify a Service Provisioning Cisco MPLS Traffic Engineering Services Cisco MPLS TE Service Basics Provision a Cisco MPLS TE Service Provisioning Circuit Emulation Services Circuit Emulation Services Basics Provision a CEM Service Provisioning an OCHNC Circuit OCHNC Circuit Basics Set Up Devices for Circuit Provisioning an Optical OCHCC Circuit OCHCC Circuit Basics Set Up Devices for Circuit Provisioning a Media Channel Group with an OCHCC Circuit Media Channel Group with OCHCC Basics Provision a Media Channel Group Introducing Cisco EPN Manager with Cisco NSO Cisco EPN Manager with Cisco NSO Basics For More Information Additional course details: Nexus Humans Cisco Configuring and Operating Cisco EPN Manager v4.0 (EPNM100) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring and Operating Cisco EPN Manager v4.0 (EPNM100) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.