Name: Building Better Careers with Soft Skills: 1-Day Workshop in Windsor Town
Price: 595 GBP
Availability: InStock

Windsor Town

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Mangates

Practical Sales Skills 1 Day Workshop in Windsor Town

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Portree

Practical Sales Skills 1 Day Workshop in Portree

Leeds

Practical Sales Skills 1 Day Workshop in Leeds

Darlington

Practical Sales Skills 1 Day Workshop in Darlington

Brighton

Practical Sales Skills 1 Day Workshop in Brighton

Aberdeen

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Conflict Management

Conflict Management 1 Day Training in Bristol

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

10 Soft Skills You Need 1 Day Training in Portree

Building Better Careers with Soft Skills: 1-Day Workshop in Portree

10 Soft Skills You Need 1 Day Training in Leeds

Building Better Careers with Soft Skills: 1-Day Workshop in Leeds

10 Soft Skills You Need 1 Day Training in Brighton

Building Better Careers with Soft Skills: 1-Day Workshop in Brighton

10 Soft Skills You Need 1 Day Training in Windsor Town

Building Better Careers with Soft Skills: 1-Day Workshop in Windsor Town

Clay Cross

What is the AM2 assessment? The AM2 assessment is an industry recognised trade test designed to evidence that candidates have gained all relevant and safety-critical competencies during their training process. It provides a single standard that has been agreed upon by employers within the electrical industry, giving a reliable and trusted guarantee of safe, high-quality skills for the electrotechnical industry. Who is this for? This is aimed at apprentices who are coming to the end of their training for the JIB apprentice training scheme and the Installation of modern apprenticeships. This course is also for experienced electricians, specifically those who are looking at taking the experienced worker route (AM2E.) There are a range of assessments for candidates based on their level: AM2 – This is for candidates undertaking the JIB mature candidate assessments and those following the level three NVQ who isn’t an apprentice. AM2S – This is for electrotechnical apprentices who are training against the apprenticeship standard AM2E – This is for experienced workers who are completing the experienced worker assessment. Please note: this can only be taken once you have gained the experienced worker qualification, proof must be provided before booking the AM2 assessment. What does this assessment consist of? Overall, the AM2 is an in-depth assessment carrying out tasks to show what you have learnt on your training. It is a practical assessment with five sections (six for AM2E and AM2S) and a short online component. Candidates will be expected to install, connect, terminate, inspect, test, commission and diagnose faults, following installation specifications provided and any relevant statutory and non-statutory regulations on: A three-phase distribution board and subcircuit A central heating/sustainable energy system Lighting and power circuits A data cabling system A safety services circuit and device Installation of containment systems (AM2E and AM2S only) Candidates will complete timed tasks in equipped areas that contain typical electrical installation wiring systems – all work must comply with BS7671 Wiring Regulations, industry best practice, and meet the requirements of relevant health and safety legislation. The assessment will be carried out in strict exam conditions across 2.5 days. Do I need an AM2 certificate to work as an electrician? Apprentices must pass their AM2 test in their final year to complete their apprenticeship. Also, if the apprenticeship standard is not being followed, an AM2 certificate and a level three NVQ is required to gain a gold card. If you are already working as an electrician, you will not need an AM2 certificate. If you are training to be an electrician and are registering for your NVQ level three in Electrical Installation or Maintenance, the electrotechnical diploma now includes the AM2. The AM2 certification is an industry recognised and something that many employers will actively seek when hiring new staff. It can also be attractive to potential customers.

Technique Learning Solutions

AM2/AM2E/AM2S Assessment

General Admission

Building &amp; Managing Trust 

STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99! 
(Limited period only.)

As with all ZandaX courses, you can return to re-run, review and revise as often as you like! (12 month unlimited single user license)Course Objectives:

After taking this course, you&#39;ll be able to:

<li fr-original-style="" style="box-sizing: border-box;"> Recognize the central importance of trust
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Use a range of strategies to build trust in your team
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Recognize signs of a lack of trust
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Apply structure to fixing a lack of trust

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Building trust in the workplace is your route to success! 

How important is it to have trust in your team?

We&#39;d say, that without trust, your efforts to build a successful team will always fall short of their potential.

But trust isn&#39;t a binary choice -- it&#39;s not "on" or "off" -- there are degrees of trust, and this means that it can be built, and problems rectified, in a controlled way.

And make no mistake: if you&#39;re in charge of the team, responsibility for establishing trust lies squarely with you! So, in order to build a successful team, you need to put trust at the top of your agenda.

Our Building &amp; Managing Trust course will show you how to strengthen, and maintain, trust within your team, to provide a solid foundation for long term success.
<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Learn How to Build Trust in Teams

Our Building &amp; Managing Trust course is designed for managers who want to build sustainable team success.

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">First of all we show you how trust improves working relationships -- and results, of course -- in your team.</li>
<li fr-original-style="" style="box-sizing: border-box;">Then we show you 10 ways you can build trust, with tried, tested and proven methods, taken from real life, not text books!</li>
<li fr-original-style="" style="box-sizing: border-box;">Next, we highlight 8 signs of a lack of trust so you can be ready to spot when things start to go wrong. These are evenly split between signs that your team members may show, and those that you (yes YOU!) may be going wrong.</li>
<li fr-original-style="" style="box-sizing: border-box;">And we finish with a reflective lesson that gives a few tips on fixing a lack of trust.</li>
</ul>

If you use what we give you in this course, you&#39;ll build a genuine team ethos where people don&#39;t just commit to working together, they enjoy it too!

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Target Audience:


Anyone who (rightly) understands that high levels of trust lie at the core of a team&#39;s success and wants to learn how to create this within their team.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Pre-Course Requirements


You don&#39;t need any prior knowledge or qualifications, though experience of working in a team environment (as a manager or a team member) will be helpful.


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Career Path:

Just think: how will your career benefit if you learn how to establish, build and manage trust as a central part of your team management strategy?

See how to do it properly, and positively in a simple, structured way that will set you up for productive long term success.

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

Course Outline:

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Central Importance of Trust
</li>
<li fr-original-style="" style="box-sizing: border-box;"> 10 Ways to Build Trust
</li>
<li fr-original-style="" style="box-sizing: border-box;"> 8 Signs of a Lack of Trust
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Fixing a Lack of Trust
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up


[NOTE: An interactive workbook is provided to support your learning]
</li>

Building & Managing Trust

STOP Press: New Website promotion: RRP £69, Offer price just £12.99!

(Limited period only.)
As with all ZandaX courses, you can return to re-run, review and revise as often as you like!
(12 month unlimited single user license)
Course Objectives:
After taking this course, you'll be able to:
Recognize the central importance of trust
Use a range of strategies to build trust in your team
Recognize signs of a lack of trust
Apply structure to fixing a lack of trust  Building trust in the workplace is your route to success!
 How important is it to have trust in your team? We'd say, that without trust, your efforts to build a successful team will always fall short of their potential. But trust isn't a binary choice -- it's not "on" or "off" -- there are degrees of trust, and this means that it can be built, and problems rectified, in a controlled way. And make no mistake: if you're in charge of the team, responsibility for establishing trust lies squarely with you! So, in order to build a successful team, you need to put trust at the top of your agenda. Our Building & Managing Trust course will show you how to strengthen, and maintain, trust within your team, to provide a solid foundation for long term success.
 Learn How to Build Trust in Teams Our Building & Managing Trust course is designed for managers who want to build sustainable team success. 
First of all we show you how trust improves working relationships -- and results, of course -- in your team.
Then we show you 10 ways you can build trust, with tried, tested and proven methods, taken from real life, not text books!
Next, we highlight 8 signs of a lack of trust so you can be ready to spot when things start to go wrong. These are evenly split between signs that your team members may show, and those that you (yes YOU!) may be going wrong.
And we finish with a reflective lesson that gives a few tips on fixing a lack of trust.
 If you use what we give you in this course, you'll build a genuine team ethos where people don't just commit to working together, they enjoy it too!  Target Audience: 
Anyone who (rightly) understands that high levels of trust lie at the core of a team's success and wants to learn how to create this within their team.
  Pre-Course Requirements 
You don't need any prior knowledge or qualifications, though experience of working in a team environment (as a manager or a team member) will be helpful.
  Career Path: Just think: how will your career benefit if you learn how to establish, build and manage trust as a central part of your team management strategy? See how to do it properly, and positively in a simple, structured way that will set you up for productive long term success.  Course Outline:
Course Introduction & Workbook Download
The Central Importance of Trust
10 Ways to Build Trust
8 Signs of a Lack of Trust
Fixing a Lack of Trust
Key Takeaways
Module Test
Course Wrap Up [NOTE: An interactive workbook is provided to support your learning]

ZandaX

Sales Manager

Communication

Team Leading

Team Leader

Sales Management

Team Management

Business Communication

Communication Skills

Learn how to build trust - and detect and deal with problems - for a solid team foundation
Includes The Central Importance of Trust, 10 Ways to Build Trust, 8 Signs of a Lack of Trust, Fixing a Lack of Trust

Building & Managing Trust

Facilitated by: Teresa Nightingale, HIGN trustee and Income Generation &amp; Marketing Director, Wirral Hospice St John&rsquo;s.Sharing and networking session.<div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Q2 Reporting THIS SESSION WON&#39;T BE RECORDED. <div fr-original-style="" style="box-sizing: border-box;"> Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers</div></div>

Training & Networking - Getting ready for the NEW Code of Fundraising Practice

This session highlights the main changes in the NEW Code of Fundraising Practice that comes into effect on 1 Nov 2025.

It will also give tips about what hospices need to be doing to be compliant.





John Brady

John is a highly experienced fundraising manager and leader with over 25 years of experience, the last 20 being at the most senior level in the organisation worked in. 

Working as a Senior Leader, Executive Director or Chief Executive he has a wide range of experience of managing and leading teams, strategic development, financial analysis, fundraising compliance and management of a broad range of fundraising specialisms such as Events, Trusts and Foundations, Corporate, Charity Retail, Individual Giving and Legacies, with specialist experience within Individual Giving. That has included introducing or developing regular giving programmes, managing gaming products such as society weekly lotteries and raffles, developing or creating direct mail programmes and telephone campaigns.

John’s first professional fundraising role was as Divisional Manager at the British Lung Foundation (now Asthma and Lung UK) and has worked for a number of other charities including, Alcohol Focus Scotland, Sense Scotland, Erskine, and as Chief Executive of OneKind. John’s last role was at St Andrew’s Hospice where he led income growth in Individual Giving by leading the introduction of an Appeals programme and the tripling of the Lottery to £1.1 million per year.

John joined the sector in 1998 following the death of his younger brother at a young age due to stomach cancer. This instilled in John a passionate belief about the difference charities can make to making the world a better place somehow.

John champions ethical fundraising and so joined the Chartered Institute of Fundraising becoming chair of the Institute of Fundraising in Scotland and was made a Fellow in 2016. He was a member of several committees and working groups focussing on reviewing and enhancing fundraising regulation and compliance. He has been a Board member of the Hospice Income Generation Network and Enable Scotland and is currently Chair of Enable Trustee Services.

Hospice Income Generation Network

Wed 16 July: Getting ready for the NEW Code of Fundraising Practice

London

Miss Date Doctor&rsquo;s Trust Building coaching is designed to help couples and individuals build and strengthen trust in their relationships. Trust is a critical component of any healthy relationship, and our coaching can provide you with the skills and tools needed to establish and maintain trust with your partner or potential partner.Our Trust Building coaching includes a range of techniques and strategies, such as effective communication, setting clear expectations, demonstrating reliability and consistency, and developing healthy boundaries. We can help you identify and address any trust issues that may be impacting your relationship, and develop a plan to rebuild trust if necessary.With our Trust Building coaching, you can learn to establish and maintain a strong foundation of trust in your relationships, improving communication, increasing intimacy, and building a brighter future together. Have three 1 hour sessions with a M.D.D qualified professional couples therapistThe Miss Date Doctor Trust Building package includes the following: Relationship Trust, Trust Building Coaching, Trust Issues, Effective Communication, Setting Clear Expectations, Demonstrating Reliability, Consistency, Healthy Boundaries, Rebuilding Trust, Relationship Building, Trust Techniques, Trust Building Strategies, Trust and Intimacy, Trust Training.<a href="https://relationshipsmdd.com/product/trust-building-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/trust-building-package/</a>

Miss Date Doctor’s Trust Building coaching is designed to help couples and individuals build and strengthen trust in their relationships. Trust is a critical component of any healthy relationship, and our coaching can provide you with the skills and tools needed to establish and maintain trust with your partner or potential partner.
Our Trust Building coaching includes a range of techniques and strategies, such as effective communication, setting clear expectations, demonstrating reliability and consistency, and developing healthy boundaries. We can help you identify and address any trust issues that may be impacting your relationship, and develop a plan to rebuild trust if necessary.
With our Trust Building coaching, you can learn to establish and maintain a strong foundation of trust in your relationships, improving communication, increasing intimacy, and building a brighter future together. Have three 1 hour sessions with a M.D.D qualified professional couples therapist
The Miss Date Doctor Trust Building package includes the following: Relationship Trust, Trust Building Coaching, Trust Issues, Effective Communication, Setting Clear Expectations, Demonstrating Reliability, Consistency, Healthy Boundaries, Rebuilding Trust, Relationship Building, Trust Techniques, Trust Building Strategies, Trust and Intimacy, Trust Training.
https://relationshipsmdd.com/product/trust-building-package/

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D TRUST BUILDING PACKAGE (COUPLES)

General admission

Advanced Professional Certificate CoursesThese are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;">Advanced Professional Certificate in Commercial Trust LawThe course explores the principles and nature of Equity as a separate and fundamental source of common law.The course introduces critical historical events that contributed to the birth of this legal system. The course presents an in-depth analysis of Trust and Trust mechanisms, elaborates on different types of Trusts, and presents the nature of respective rights and obligations of the parties in a trust.In addition, the course explores the rationale behind the commercialisation of Trust and explains the impact of using Trusts as commercial vehicles. The course introduces some practical examples of the relationship between Trust and contract and explains the difference between Trust and other contracts.The course also elaborates on different types of commercial Trusts and presents the rules framing Trusts under different jurisdictions.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;">Course DetailsAfter the successful completion of this lecture, you will be able to learn about the following; <ul fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the Principles and nature of Equity.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the history, concept, and rationale of a Trust.</li><li fr-original-style="" style="box-sizing: border-box;">Determine different types of Trusts.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the nature of respective rights and obligations of the parties in a trust.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the rationale behind the commercialisation of Trust.</li><li fr-original-style="" style="box-sizing: border-box;">Determine the impact of the commercialisation of Trust.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the relation between Trust and contract.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the difference between Trust and other contracts.</li><li fr-original-style="" style="box-sizing: border-box;">Elaborate on different types of commercial Trusts.</li><li fr-original-style="" style="box-sizing: border-box;">Understand rules framing Trust under different jurisdictions.</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;">AccreditationAll MSBM courses are accredited by the relevant partners and awarding bodies. &nbsp;Please refer to&nbsp;<a fr-original-style=" color: rgb(51, 51, 51);" href="https://msbm.org.uk/about-msbm/accreditation" style="color: rgb(51, 51, 51); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">MSBM accreditation</a>&nbsp;in about us for more details.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;">Entry RequirementsThere are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner&#39;s knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. Legal advisors.<ul fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Law practitioners.</li><li fr-original-style="" style="box-sizing: border-box;">Contract specialists.</li><li fr-original-style="" style="box-sizing: border-box;">Legal officers.</li><li fr-original-style="" style="box-sizing: border-box;">Contract managers.</li><li fr-original-style="" style="box-sizing: border-box;">Business developers.</li><li fr-original-style="" style="box-sizing: border-box;">Trade advisors.</li><li fr-original-style="" style="box-sizing: border-box;">Trade compliance officers.</li><li fr-original-style="" style="box-sizing: border-box;">Law lecturers.</li><li fr-original-style="" style="box-sizing: border-box;">Business lecturers.</li><li fr-original-style="" style="box-sizing: border-box;">Legal and business researchers.</li></ul>

Advanced Professional Certificate Courses
These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).



Advanced Professional Certificate in Commercial Trust Law
The course explores the principles and nature of Equity as a separate and fundamental source of common law.
The course introduces critical historical events that contributed to the birth of this legal system. The course presents an in-depth analysis of Trust and Trust mechanisms, elaborates on different types of Trusts, and presents the nature of respective rights and obligations of the parties in a trust.
In addition, the course explores the rationale behind the commercialisation of Trust and explains the impact of using Trusts as commercial vehicles. The course introduces some practical examples of the relationship between Trust and contract and explains the difference between Trust and other contracts.
The course also elaborates on different types of commercial Trusts and presents the rules framing Trusts under different jurisdictions.



Course Details
After the successful completion of this lecture, you will be able to learn about the following;
Understand the Principles and nature of Equity.
Understand the history, concept, and rationale of a Trust.
Determine different types of Trusts.
Analyse the nature of respective rights and obligations of the parties in a trust.
Analyse the rationale behind the commercialisation of Trust.
Determine the impact of the commercialisation of Trust.
Understand the relation between Trust and contract.
Understand the difference between Trust and other contracts.
Elaborate on different types of commercial Trusts.
Understand rules framing Trust under different jurisdictions.



Accreditation
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.



Entry Requirements
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.


The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience.
Legal advisors.
Law practitioners.
Contract specialists.
Legal officers.
Contract managers.
Business developers.
Trade advisors.
Trade compliance officers.
Law lecturers.
Business lecturers.
Legal and business researchers.

Metropolitan School of Business & Management UK

Advanced Professional Certificate in Commercial Trust Law

Trust is our confidence in the integrity, strength, and competence of someone to meet our expectations. Discover the four keys to building a professional 'trust fund'. We will guide you how to deliver and receive feedback while maintain trust. Understand the behaviors that feed trust and those that starve trust.<h3>Learning Objectives</h3>Establish a 'Trust Fund', Explain how to maintain trust during feedback, Implement five behaviors that show respect<h3>Target Audience</h3>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Trust is our confidence in the integrity, strength, and competence of someone to meet our expectations. Discover the four keys to building a professional 'trust fund'. We will guide you how to deliver and receive feedback while maintain trust. Understand the behaviors that feed trust and those that starve trust.
Learning Objectives
Establish a 'Trust Fund', Explain how to maintain trust during feedback, Implement five behaviors that show respect
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Chart Learning Solutions

Building Rapport: Building Trust and Respect

If you are a parent or carer of a person with disabilities or additional needs you may be concerned about navigating the complicated benefits system the right way.In this free 1 hour Zoom webinar, Renaissance Legal&rsquo;s specialist benefits team will explore and answer some common benefits questions to provide parents and carers with practical, helpful advice and guidance.Jayne Knight&nbsp;and Nicola Spruce will&nbsp;explore:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Which&nbsp;benefits are available to people with disabilities?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How can I check that they are being paid correctly?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How can I make sure that I am making the best benefits decisions for the future (including thinking about Trusts)?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How do different types of capital affect benefits?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What are my responsibilities as an appointee, deputy or attorney?</li></ul><p id="isPasted" style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style='margin:0cm;font-size: medium;font-family:"Calibri",sans-serif;color: rgb(0, 0, 0);'>

Universal Credit is a means tested benefit that was first launched in 2013, and it replaces six of the older style benefits; child tax credits, working tax credits, income support, income-based Jobseekers Allowance and income-based Employment and Support Allowance.

In this free webinar welfare benefits specialist Nicola Spruce will explain more about what Universal Credit is and how the government’s ‘Move to UC’ strategy might affect you or somebody you are supporting.

Join this free 1 hour presentation to find out more about the key aspects of Universal Credit and how you can prepare for being asked to move onto Universal Credit. There will be a live Q&A at the end of the presentation.

Nicola will explain:
What Universal Credit is
The Universal Credit claim process
How Universal Credit awards are calculated
What help is available for disabled people via Universal Credit
How Universal Credit compares to older style Welfare Benefits
More details about the government’s strategy for moving people onto Universal Credit

Please note, this webinar is for specifically for parents and carers of a disabled or vulnerable person. This webinar will not be recorded.

If you have a question regarding the presentation, please contact Faye Tucker (Renaissance Legal) on 01273 610611.



Born at the Right Time

Disability

leading expert Philip Warford will talk about the options available to protect a disabled person using specialist Wills and Trusts

Universal Credit for Disabled and Vulnerable People Webinar

Trust is a prediction of reliance on an action. Understand the elements for building trust and how the elements of earning respect includes continuous learning, being productive, showing appreciation, getting competent, being passionate, listening, being considerate, using no excuses, building trust, and respecting yourself.<h3>Learning Objectives</h3>Define trust, Apply nine ways to build team trust, Implement ten ways to earn respect in a team<h3>Target Audience</h3>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Trust is a prediction of reliance on an action. Understand the elements for building trust and how the elements of earning respect includes continuous learning, being productive, showing appreciation, getting competent, being passionate, listening, being considerate, using no excuses, building trust, and respecting yourself.
Learning Objectives
Define trust, Apply nine ways to build team trust, Implement ten ways to earn respect in a team
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Team Building: Building Team Trust and Respect

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Analyse the painpoints areas in the relationship</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Analysation of root cause of the cheating</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Overcoming cheating training programme</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Establish improvement of communicative skills</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Coping mechanisms</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Introspection testing</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Emotional Discipline training</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Restructure of relationship foundation</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Conflict management</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Rebalance the positive and negatives in the relationship</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">3 couples sessions together</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Analyse the cheating issue</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Implement the resolution and moving forward</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Relationship training programme</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Communication exercises</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Trust rebuild and transparency implementation strategy for future issues</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">1 hour x 3</li></ul> <a href="https://relationshipsmdd.com/product/trust-lies-and-trauma-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/trust-lies-and-trauma-package/</a>

Analyse the painpoints areas in the relationship
Analysation of root cause of the cheating
Overcoming cheating training programme
Establish improvement of communicative skills
Coping mechanisms
Introspection testing
Emotional Discipline training
Restructure of relationship foundation
Conflict management
Rebalance the positive and negatives in the relationship
3 couples sessions together
Analyse the cheating issue
Implement the resolution and moving forward
Relationship training programme
Communication exercises
Trust rebuild and transparency implementation strategy for future issues
1 hour x 3


https://relationshipsmdd.com/product/trust-lies-and-trauma-package/

M.D.D TRUST, LIES AND TRAUMA PACKAGE (CHEATING)

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Trust building</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Pain point assessment</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Relationship history analysation</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Communication strengthening</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Ascertain main problem areas</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Closure on reoccurring arguments</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Intervention and mediation</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Emotional intelligence training</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Love language assessment</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Resolving fights</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Private assessments with each individual</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">3 couples therapy sessions</li></ul> <a href="https://relationshipsmdd.com/product/couples-trust-building-and-communication-therapy-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/couples-trust-building-and-communication-therapy-package/</a>

Trust building
Pain point assessment
Relationship history analysation
Communication strengthening
Ascertain main problem areas
Closure on reoccurring arguments
Intervention and mediation
Emotional intelligence training
Love language assessment
Resolving fights
Private assessments with each individual
3 couples therapy sessions


https://relationshipsmdd.com/product/couples-trust-building-and-communication-therapy-package/

3002 Trust courses

Practical Sales Skills 1 Day Workshop in Windsor Town

By Mangates

Practical Sales Skills 1 Day Workshop in Portree

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Practical Sales Skills 1 Day Workshop in Leeds

By Mangates

Practical Sales Skills 1 Day Workshop in Darlington

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Practical Sales Skills 1 Day Workshop in Brighton

By Mangates

Conflict Management 1 Day Training in Bristol

By Mangates

Building Better Careers with Soft Skills: 1-Day Workshop in Portree

By Mangates

Building Better Careers with Soft Skills: 1-Day Workshop in Leeds

By Mangates

Building Better Careers with Soft Skills: 1-Day Workshop in Brighton

By Mangates

Building Better Careers with Soft Skills: 1-Day Workshop in Windsor Town

By Mangates

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