2283 Trust courses

Lead your team to success from anywhere in the world. Our Remote Team Manager Training empowers you to manage and motivate your team to achieve their goals. Develop your skills in decision-making, trust-building, time management and more. Take control of your team's future and become a master of remote team management. Learning Outcomes: Develop skills in remote team management Gain an understanding of building high-performing remote teams Learn the fundamentals of managing remote teams effectively Develop skills in time management for remote teams Understand the advantages and challenges of remote teams Gain skills in building and maintaining trust with remote teams In today's digital age, remote team management has become increasingly relevant. Our Remote Team Manager Training equips you with the skills necessary to manage and motivate your team from anywhere in the world. Our course is designed to help you build high-performing remote teams, make effective decisions, and manage your team's time efficiently. Additionally, we cover the advantages and challenges of remote teams, so you can gain a comprehensive understanding of the field. Our course is divided into nine modules that cover everything from the fundamentals of managing remote teams to building and maintaining trust with your team. Each module is designed to help you develop specific skills that will benefit you in your role as a remote team manager. Certification Upon completion of the Remote Team Manager Training course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Managers and team leaders who manage remote teams Professionals looking to improve their remote team management skills Entrepreneurs and business owners who manage remote teams Individuals looking to enhance their career in team management Career path Some career paths related to this industry in the UK are: Remote Team Manager: £30,000 - £75,000 Operations Manager: £30,000 - £80,000 Project Manager: £30,000 - £75,000 Human Resources Manager: £30,000 - £70,000 Business Development Manager: £30,000 - £80,000 Marketing Manager: £30,000 - £75,000

Overview Offices are leaning towards remote working rapidly. Thus, to keep up with the changing work environment, it is vital for everyone to polish their remote working skills. Especially those who are responsible for leading and managing teams. Learn to lead and manage remote teams with our exclusive Remote Team Management and Leadership Training course. Through the course you will develop the competence to lead and manage remote teams. The course will teach you how to build high-performing teams and establish accountability and trust among the members. Further in the study, you will learn the strategies for overcoming the challenges faced by remorse teams. Also, you will secure the skills to manage time effectively while working with remote teams. This course will help you boost your confidence and turn you into an excellent leader.  So, what are you waiting for? Enrol today and start working on your skills! Course Preview Learning Outcomes Reveal the secrets of leading a team as a remote team manager Grasp the techniques of building a high-performance team Know how to build and manage trust and accountability with remote teams Develop the ability to overcome the challenges of managing the teams Learn the skills required for time management while leading remote teams Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Leading and managing remote teams Building high performance teams Who Should Take This Remote Team Management and Leadership Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Remote Team Management and Leadership Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Remote Team Management and Leadership Training Certification After completing and passing the Remote Team Management and Leadership Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Remote Team Management and Leadership Training will equip you with effective skills and abilities and help you explore career paths such as  Managers Supervisors Remote Office Workers Module 01: Introduction To Remote Team Management Introduction to Remote Team Management 00:49:00 Module 02: Leading A Team As A Remote Team Manager Leading a Team as a Remote Team Manager 00:43:00 Module 03: Decision Making And Accountability Decision Making and Accountability 00:29:00 Module 04: Building High Performing Teams Building High Performing Teams 00:39:00 Module 05: The Fundamentals Of Managing Remote Teams The Fundamentals of Managing Remote Teams 00:25:00 Module 06: Building And Maintaining Trust With Remote Teams Building and Maintaining Trust with Remote Teams 00:33:00 Module 07: Time Management Time Management 00:29:00 Module 08: Advantages Of Remote Teams Advantages of Remote Teams 00:30:00 Module 09: Challenges Of Remote Teams Challenges of Remote Teams 00:31:00 Assignment Assignment - Leading And Managing Remote Team 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This CPD accredited short course is for everyone who wants to work more effectively with their collaeagues. It will help strengthen personal competencies including listening and communication, understanding and engaging with different perspectives, and working together to create a positive culture in the office or on the shopfloor.

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Integrating UNIX and Microsoft course description This course is designed for the enterprise-level UNIX professional and represents the highest level of professional, distribution-neutral UNIX certification within the industry. It covers administering UNIX enterprise-wide with an emphasis on mixed environments. What will you learn Configure and troubleshoot OpenLDAP. Use OpenLDAP as an authentication backend. Manage software packages. Use Samba - Share configuration - User and group management - Domain integration - Name services - with Linux and Windows clients Integrating UNIX and Microsoft course details Who will benefit: Enterprise-level UNIX professionals. Prerequisites: UNIX network administration. Duration 5 days Integrating UNIX and Microsoft course contents OPENLDAP CONFIGURATION OpenLDAP replication Replication concepts, OpenLDAP replication, replication log files, replica hubs, LDAP referrals, LDAP sync replication. Securing the Directory Securing the directory with SSL and TLS, Firewall considerations, Unauthenticated access methods, User/password authentication methods, Maintanence of SASL user DB, certificates. OpenLDAP Server Performance Tuning Measure OpenLDAP performance, Tune software configuration to increase performance, indexes. OPENLDAP AS AN AUTHENTICATION BACKEND LDAP Integration with PAM and NSS Configure PAM to use LDAP for authentication, NSS to retrieve information from LDAP and PAM modules in UNIX. Integrating LDAP with Active Directory and Kerberos Kerberos integration with LDAP, Cross platform authentication, Single sign-on concepts, Integration and compatibility limitations between OpenLDAP and Active Directory. SAMBA BASICS Samba Concepts and Architecture Samba daemons and components, key issues regarding heterogeneous network, Identify key TCP/UDP ports used with SMB/CIFS, Knowledge of Samba3 and Samba4 differences. Configure Samba Samba server configuration file structure, variables and configuration parameters, Troubleshoot and debug configuration problems. Regular Samba Maintenance Monitor and interact with running Samba daemons, Perform regular backups of Samba configuration and state data. Troubleshooting Samba Samba logging, Backup TDB files, Restore TDB files, Identify TDB file corruption, Edit / list TDB file content. Internationalization Internationalization character codes and code pages, differences in the name space between Windows and Linux/Unix with respect to share, names, user/group/computer naming in a non-English environment. SAMBA SHARE CONFIGURATION Linux File System and Share/Service Permissions File / directory permission control, Samba interaction with Linux file system permissions and ACLs, Use Samba VFS to store Windows ACLs. Print Services Printer sharing, integration between Samba and CUPS, Manage Windows print drivers and configure downloading of print drivers, security concerns with printer sharing. SAMBA USER AND GROUP MANAGEMENT Managing User Accounts and Groups User and group accounts, mappings, user account management tools, smbpasswd, file/directory ownership of objects. Authentication, Authorization and Winbind Local password database, password synchronization, passdb backends, Convert between passdb backends, Integrate Samba with LDAP, Winbind service, PAM and NSS. SAMBA DOMAIN INTEGRATION Samba as a PDC and BDC Domain membership and trust relationships, Create and maintain a PDC and BDC with Samba3/4, Add computers to an existing domain, logon scripts, roaming profiles, system policies. Samba4 as an AD compatible Domain Samba 4 as an AD DC, smbclient, how Samba integrates with AD services: DNS, Kerberos, NTP, LDAP. Configure Samba as a Domain Member Server Joining Samba to NT4 and AD domains, obtain a TGT from a KDC. SAMBA NAME SERVICES NetBIOS and WINS WINS concepts, NetBIOS concepts, local master browser, domain master browser, Samba as a WINS server, name resolution, WINS replication, NetBIOS browsing and browser elections, NETBIOS name types. Active Directory Name Resolution DNS for Samba4 as an AD Domain Controller, DNS forwarding with the internal DNS server of Samba4. WORKING WITH LINUX AND WINDOWS CLIENTS CIFS Integration SMB/CIFS concepts, remote CIFS shares from a Linux client, securely storing CIFS credentials, features and benefits of CIFS, permissions and file ownership of remote CIFS shares. Working with Windows Clients browse lists and SMB clients from Windows, Share file/print resources from Windows, the smbclient program, the Windows net utility.

Integrating Linux and Microsoft course description This course is designed for the enterprise-level Linux professional and represents the highest level of professional, distribution-neutral Linux certification within the industry. LPIC-3 300 covers administering Linux enterprise-wide with an emphasis on mixed environments. What will you learn Configure and troubleshoot OpenLDAP. Use OpenLDAP as an authentication backend. Manage software packages. Use Samba - Share configuration - User and group management - Domain integration - Name services - with Linux and Windows clients Integrating Linux and Microsoft course details Who will benefit: Enterprise-level Linux professionals. Prerequisites: Delegates must have an active LPIC-2 certification to receive LPIC-3 certification, but the LPIC-2 and LPIC-3 exams may be taken in any order. Duration 5 days Integrating UNIX and Microsoft course contents OPENLDAP CONFIGURATION OpenLDAP replication Replication concepts, OpenLDAP replication, replication log files, replica hubs, LDAP referrals, LDAP sync replication. Securing the Directory Securing the directory with SSL and TLS, Firewall considerations, Unauthenticated access methods, User/password authentication methods, Maintanence of SASL user DB, certificates. OpenLDAP Server Performance Tuning Measure OpenLDAP performance, Tune software configuration to increase performance, indexes. OPENLDAP AS AN AUTHENTICATION BACKEND LDAP Integration with PAM and NSS Configure PAM to use LDAP for authentication, NSS to retrieve information from LDAP and PAM modules in UNIX. Integrating LDAP with Active Directory and Kerberos Kerberos integration with LDAP, Cross platform authentication, Single sign-on concepts, Integration and compatibility limitations between OpenLDAP and Active Directory. SAMBA BASICS Samba Concepts and Architecture Samba daemons and components, key issues regarding heterogeneous network, Identify key TCP/UDP ports used with SMB/CIFS, Knowledge of Samba3 and Samba4 differences. Configure Samba Samba server configuration file structure, variables and configuration parameters, Troubleshoot and debug configuration problems. Regular Samba Maintenance Monitor and interact with running Samba daemons, Perform regular backups of Samba configuration and state data. Troubleshooting Samba Samba logging, Backup TDB files, Restore TDB files, Identify TDB file corruption, Edit / list TDB file content. Internationalization Internationalization character codes and code pages, differences in the name space between Windows and Linux/Unix with respect to share, names, user/group/computer naming in a non-English environment. SAMBA SHARE CONFIGURATION Linux File System and Share/Service Permissions File / directory permission control, Samba interaction with Linux file system permissions and ACLs, Use Samba VFS to store Windows ACLs. Print Services Printer sharing, integration between Samba and CUPS, Manage Windows print drivers and configure downloading of print drivers, security concerns with printer sharing. SAMBA USER AND GROUP MANAGEMENT Managing User Accounts and Groups User and group accounts, mappings, user account management tools, smbpasswd, file/directory ownership of objects. Authentication, Authorization and Winbind Local password database, password synchronization, passdb backends, Convert between passdb backends, Integrate Samba with LDAP, Winbind service, PAM and NSS. SAMBA DOMAIN INTEGRATION Samba as a PDC and BDC Domain membership and trust relationships, Create and maintain a PDC and BDC with Samba3/4, Add computers to an existing domain, logon scripts, roaming profiles, system policies. Samba4 as an AD compatible Domain Samba 4 as an AD DC, smbclient, how Samba integrates with AD services: DNS, Kerberos, NTP, LDAP. Configure Samba as a Domain Member Server Joining Samba to NT4 and AD domains, obtain a TGT from a KDC. SAMBA NAME SERVICES NetBIOS and WINS WINS concepts, NetBIOS concepts, local master browser, domain master browser, Samba as a WINS server, name resolution, WINS replication, NetBIOS browsing and browser elections, NETBIOS name types. Active Directory Name Resolution DNS for Samba4 as an AD Domain Controller, DNS forwarding with the internal DNS server of Samba4. WORKING WITH LINUX AND WINDOWS CLIENTS CIFS Integration SMB/CIFS concepts, remote CIFS shares from a Linux client, securely storing CIFS credentials, features and benefits of CIFS, permissions and file ownership of remote CIFS shares. Working with Windows Clients browse lists and SMB clients from Windows, Share file/print resources from Windows, the smbclient program, the Windows net utility.

Identity, Access, and Authentication with Microsoft AD and Identity with Windows Server 2016 (70-742) Exam Prep

Program Management Skills: Virtual In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

Advanced Anti Wrinkle Injections Training is designed for healthcare professionals, including medical doctors, nurses, dermatologists, and aesthetic practitioners, who want to enhance their expertise in administering anti-wrinkle injections. This specialised course provides advanced training to meet the growing demand for high-quality anti-wrinkle treatments. Course Entry Requirements: This course is suitable for learners who have completed the foundation anti-wrinkle course. This training course requires you to be an active practising aesthetic injector with a minimum of six months experience with a demonstrable portfolio of client treatments. Course Pre-Study/Practical & Length: 20 hours of pre-study E-learning and 1 practical day Course Agenda: Theory Mimetic muscles Muscle names, groups and types Branching nerves of the face Aftercare Managing expectations Client consultation protocols (medical history & client consent) Hygiene, sharps disposal and legal aspects Practical Injection techniques Live demonstrations Practical Live Models Treatment Areas Bunny Lines Lip Lines Marionettes Nasal Tip Lift Gummy Smile Flip Lip Chin Dimpling Masseters Neckbands Bruxism Course Benefits Benefits for Students Advanced Techniques and Knowledge: Our course provides students with advanced training in anti-wrinkle injections. You will learn the latest techniques, industry trends, and cutting-edge advancements in the field. This knowledge will set you apart as a skilled practitioner and allow you to offer a wider range of treatments to your clients. Hands-on Experience: We prioritise practical learning by offering extensive hands-on training opportunities. Under the guidance of experienced instructors, you will gain valuable experience in administering anti-wrinkle injections. This practical training will enhance your confidence and proficiency, preparing you to deliver excellent results. Professional Development: By enrolling in our advanced course, you are investing in your professional development. You will expand your skill set, stay updated with industry standards, and increase your expertise in anti-wrinkle injections. This will strengthen your professional reputation and open doors to new career opportunities. Benefits for Clients Advanced Treatment Options: By enrolling in our Advanced Anti Wrinkle Injections Training Course, you will be able to offer a broader range of advanced treatment options to your clients. You will learn techniques to address specific concerns, target different areas of the face, and achieve natural-looking results. Clients can benefit from customised treatments tailored to their unique needs. Enhanced Safety and Effectiveness: As a trained professional, you will understand the importance of safety and efficacy in anti-wrinkle injections. Our course emphasises best practices, proper injection techniques, and comprehensive patient assessment. By prioritising safety and delivering effective treatments, you can provide clients with peace of mind and exceptional results. Trust and Confidence: Clients seek skilled practitioners who can deliver the desired outcomes with anti-wrinkle injections. By completing our advanced training course, you will acquire the knowledge and expertise to meet client expectations. As a result, clients will have trust and confidence in your abilities, leading to a positive reputation and potential referrals. Earning Potential By expanding your skill set and offering advanced anti-wrinkle injection treatments, you can significantly increase your earning potential. Advanced procedures often command higher prices, and as a skilled practitioner, you can attract a larger clientele. Additionally, satisfied clients are more likely to become repeat customers and recommend your services to others, further enhancing your earning potential. Enrolling in our Advanced Anti Wrinkle Injections Training Course at Cosmetic College will not only benefit you as a student but also provide valuable advantages for your clients and potential earning potential in the field of aesthetics. Start your journey towards professional excellence and financial success by enrolling today. Frequently Asked Questions Is this course suitable for beginners or those with prior experience? Our Advanced Anti Wrinkle Injections Training Course is designed for healthcare professionals and aesthetics practitioners with prior experience in administering basic anti-wrinkle injections. It is not suitable for complete beginners. We recommend having a foundation in basic injection techniques before enrolling in this advanced course. What qualifications or prerequisites do I need to enrol in the advanced course? To enrol in our Advanced Anti Wrinkle Injections Training Course, you should have completed a basic anti-wrinkle injections course and have experience in administering basic injections. Additionally, a background in healthcare or aesthetics can be beneficial. Please contact our admissions team for a comprehensive evaluation of your qualifications. Will I receive a certification upon completion? Yes, upon successfully completing our advanced training course, you will receive a certification in Advanced Anti Wrinkle Injections. This certification acknowledges your advanced skills and expertise in administering anti-wrinkle injections, which can enhance your professional reputation and career prospects. What topics are covered in the course curriculum? Our course curriculum covers advanced topics related to anti-wrinkle injections, such as advanced injection techniques, combination treatments, handling complications, managing patient expectations, and creating personalised treatment plans. The curriculum is designed to deepen your understanding and mastery of advanced techniques in the field. Are there any hands-on training opportunities? Absolutely! Our Advanced Anti Wrinkle Injections Training Course includes hands-on training sessions. Under the guidance of experienced instructors, you will have the opportunity to practice and refine your skills in administering advanced anti-wrinkle injections. This practical experience is crucial for your professional development. Will I have access to ongoing support after completing the course? Yes, we provide ongoing support to our students even after they complete the training course. Our instructors and support staff are available to answer any questions, provide guidance, and offer assistance as you navigate your career in advanced anti-wrinkle injections. We aim to support your continued growth and success. Are there financing options available for the course? We offer flexible payment options and financing plans to make our Advanced Anti Wrinkle Injections Training Course more accessible. Please reach out to our admissions team for detailed information on available payment options and financing plans.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING Applying Reason Open Mindedness Analysis Logic Case Study 3 - NON-LINEAR THINKING Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Case Study 4 - LOGICAL THINKING Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Case Study 5 - CRITICAL THINKERS (I) Active Listening Be Curious Be Disciplined Be Humble Case Study 6 - CRITICAL THINKERS (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Case Study 7 - EVALUATE INFORMATION Making Assumptions Watch out for Bias Ask Clarifying Questions SWOT Analysis Case Study 8 - BENEFITS OF CRITICAL THINKING Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Case Study 9 - CHANGING YOUR PERSPECTIVE Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Case Study 10 - PROBLEM SOLVING Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Case Study 11 - PUTTING IT ALL TOGETHER Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Case Study 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations