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About Course Master the art of Retail business with this comprehensive online course on Retail Management and Merchandising Retail Management Online course will teach you the basics to start a potential career or business in the promising field of the Retail Industry. Retail is an ever-growing industry. Retail management saves time and ensures that customers easily locate their desired merchandise and return home satisfied. Effective management avoids unnecessary chaos at the store and rather increases the sales of the store. Over the last couple of decades, total retail sales numbers in the United States have grown considerably, from just under 3 trillion U.S. dollars in 2000 to almost 6.6 trillion U.S. dollars in 2021. So it is definitely promising to start a business or career in the Retail industry. This Retail management online course will help individuals who are looking to start their career in the Retail management profession, or thinking about starting a business in this industry, This beginner's level course will be your stepping stone into the industry, and with a high level of professionalism, experience, and skills that it will enable, you have the potential to be en route to becoming a successful professional in the Retail industry. The retail Management online course is strategically divided into 9 modules to cover the key professional elements related to the Retail industry. It is designed in a way that not it will help the job seekers in this field but also the individuals with some experience who want to start a business. The course will help you learn from scratch and reach a higher level of professionalism. As you may know, organisational skills are important because good organisational skills establish trust and professionalism in the workplace. So, if you are looking to join the various Retail Management and organisational skills, then this Retail Management is your most desired course. What Will You Learn? Develop skills required for successful Retail Management and Merchandising Enhance communication skills for relationship selling and networking in retail management. Learn effective strategies for dealing with difficult customers and suppliers. Gain knowledge about stock management, including warehouse activities, aims of warehousing, material handling, and packaging. Course Content Introduction to Retail Management Productivity Techniques for Maximum Selling Communication Skills for Relationship Selling The Selling Process, Theories and Sales Promotions The Importance of Consumer Behavior Dealing with difficult customers Dealing with Suppliers Dealing with the management of stock Retail Merchandising Concluding Remarks A course by Xpert Learning RequirementsLearners with no prior Retail Management knowledge can enroll in this Retail Management course. Audience Retail store owners or managers who want to improve their knowledge of retail management and merchandising strategies to increase their business profitability. Entry-level retail employees who want to develop their skills and knowledge of the retail business and eventually advance to managerial positions. Professionals from other fields who are considering a career change to retail management or who want to acquire knowledge about the retail industry. Audience Retail store owners or managers who want to improve their knowledge of retail management and merchandising strategies to increase their business profitability. Entry-level retail employees who want to develop their skills and knowledge of the retail business and eventually advance to managerial positions. Professionals from other fields who are considering a career change to retail management or who want to acquire knowledge about the retail industry.

Register on the Excel Essentials for Office Administrators today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Excel Essentials for Office Administrators is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Excel Essentials for Office Administrators Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Excel Essentials for Office Administrators, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Excel Beginner Identify the Elements of the Excel Interface 00:24:00 Activity - Identify the Elements of the Excel Interface 00:10:00 Create a Basic Worksheet 00:40:00 Activity - Create a Basic Worksheet 00:16:00 Use the Help System@ 00:08:00 Activity - Use the Help System 00:12:00 Create Formulas in a Worksheet 00:08:00 Activity - Create Formulas in a Worksheet 00:10:00 Insert Functions in a Worksheet@ 00:10:00 Activity - Insert Functions in a Worksheet 00:12:00 Reuse Formulas 00:12:00 Activity - Reuse Formulas 00:14:00 Manipulate Data 00:16:00 Activity - Manipulate Data 00:08:00 Insert, Manipulate, and Delete Cells, Columns, and Rows 00:18:00 Activity - Insert, Manipulate, and Delete Cells, Columns, and Rows@ 00:12:00 Search For and Replace Data 00:20:00 Activity - Search For and Replace Data 00:12:00 Spell Check a Worksheet 00:06:00 Activity - Spell Check a Worksheet 00:08:00 Modify Fonts 00:10:00 Activity - Modify Fonts 00:18:00 Add Borders and Colors to Cells 00:12:00 Activity - Add Borders and Colors to Cells 00:14:00 Apply Number Formats 00:30:00 Activity - Apply Number Formats 00:08:00 Align Cell Contents 00:12:00 Activity - Align Cell Contents 00:10:00 Apply Cell Styles 00:00:00 Activity - Apply Cell Styles 00:00:00 Define the Basic Page Layout for a Workbook 00:32:00 Activity - Define the Basic Page Layout for a Workbook 00:08:00 Refine the Page Layout and Apply Print Options 00:18:00 Activity - Refine the Page Layout and Apply Print Options 00:10:00 Format Worksheet Tabs 00:06:00 Activity - Format Worksheet Tabs 00:06:00 Manage Worksheets@ 00:16:00 Activity - Manage Worksheets 00:08:00 Manage the View of Worksheets and Workbooks 00:14:00 Activity - Manage the View of Worksheets and Workbooks 00:06:00 Customize General and Language Options 00:14:00 Activity - Customize General and Language Options 00:10:00 Customize Formula Options 00:04:00 Activity - Customize Formula Options 00:08:00 Customize Proofing and Save Options 00:10:00 Activity - Customize Proofing and Save Options 00:08:00 Customize the Ribbon and Quick Access Toolbar 00:06:00 Activity - Customize the Ribbon and Quick Access Toolbar 00:14:00 Customize the Functionality of Excel by Enabling Add-Ins 00:12:00 Activity - Customize the Functionality of Excel by Enabling Add-Ins 00:12:00 Customize Advanced and Trust Center Options@ 00:08:00 Activity - Customize Advanced and Trust Center Options 00:10:00 Activities and Exercise Files - Microsoft Excel 2016 for Beginners 00:00:00 Excel Intermediate Apply Range Names 00:34:00 Use Specialized Functions 00:44:00 Use Text Functions@ 00:34:00 Use Logical Functions@ 00:22:00 Use Lookup Functions 00:20:00 Use Date Functions@ 00:12:00 Use Financial Functions 00:26:00 Create and Modify Tables 00:26:00 Sort and Filter Data@ 00:26:00 Use Subtotal and Database Functions to Calculate Data 00:34:00 Create Charts 00:30:00 Modify and Format Charts 00:22:00 Create a Trendline 00:22:00 Create Advanced Charts@ 00:34:00 Create a PivotTable 00:38:00 Filter Data by Using Slicers 00:14:00 Analyze Data with PivotCharts 00:20:00 Insert and Modify Graphic Objects 00:38:00 Layer and Group Graphic Objects 00:14:00 Incorporate SmartArt 00:16:00 Customize Workbooks 00:26:00 Manage Themes 00:10:00 Create and Use Templates 00:24:00 Protect Files 00:36:00 Preparing a Workbook for Multiple Audiences 00:34:00 Activities and Exercise Files - Microsoft Excel 2016 Intermediate 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Elevate your coaching and mentoring skills with our Level 5 course. Gain advanced techniques to empower individuals, foster growth, and drive professional development. Enrol now to become a proficient coach and mentor, guiding others to success in their personal and professional lives.

Looking to achieve the perfect relationship with your dog? Through the online and aggression course we can help you understand your dog on a deeper level and address any nervous or aggressive behavioural issues you may be experiencing.

Explore the principles and practices of business ethics in the workplace with our comprehensive course. Gain insights into ethical theories, navigating dilemmas, legal compliance, and fostering an ethical work environment. Develop crucial skills for ethical decision-making and leadership. Enroll now to promote integrity and responsibility in your organization.

🌟 Unlock Your Professional Potential with the Care Certificate - 15 Standards Online Course! 🌟 Are you ready to elevate your career in the healthcare and social care sector? Look no further! Introducing our comprehensive online course - the 'Care Certificate - 15 Standards.' Designed to equip you with essential skills and knowledge, this course covers a range of critical modules that will empower you to excel in your role and make a positive impact on the lives of those you care for.   🚀 What You'll Gain: 👉 Standard 1 - Your Role and Responsibilities: Understand and excel in your unique role within the healthcare and social care environment. 👉 Standard 2 - Your Personal Development: Foster your growth with a focus on continuous improvement and personal development. 👉 Standards 3 & 4 - Safeguarding Children and Adults: Learn to create safe environments and protect vulnerable individuals from harm. 👉 Standard 5 - Person-Centered Care: Develop skills to provide individualized, compassionate care that respects the dignity of each person. 👉 Standard 6 - Infection Prevention and Control: Master techniques to prevent and control the spread of infections, ensuring a safe and hygienic environment. 👉 Standard 7 - Health and Safety: Prioritize the well-being of both yourself and those under your care by understanding and implementing health and safety practices. 👉 Standard 8 - Fluids and Nutrition: Gain insights into maintaining optimal hydration and nutrition for improved overall health. 👉 Standard 9 - Equality and Diversity: Embrace diversity and promote equal opportunities for all, fostering an inclusive environment. 👉 Standard 10 - Duty of Care: Understand your responsibilities and obligations towards the well-being of individuals in your care. 👉 Standard 11 - Data Protection and Confidentiality: Safeguard sensitive information and uphold confidentiality to maintain trust and compliance. 👉 Standard 12 - Communication: Hone your communication skills to enhance collaboration and understanding within your team. 👉 Standard 13 - Basic Life Support: Acquire life-saving skills to respond effectively in emergency situations. 👉 Standard 14 - Caring for Mental Health: Develop a compassionate approach to supporting individuals with mental health challenges. 👉 Standard 15 - Privacy and Dignity: Respect the privacy and dignity of individuals in your care, ensuring a person-centered approach.   🌐 Why Choose Our Course: ✅ Flexible Learning: Access the course anytime, anywhere, fitting seamlessly into your busy schedule. ✅ Expert Instructors: Learn from industry professionals with extensive experience in healthcare and social care. ✅ Interactive Modules: Engage with dynamic content, quizzes, and practical scenarios to reinforce your learning. ✅ Certification: Receive a prestigious certificate upon completion, enhancing your professional credibility.   🔥 Don't Miss Out on This Opportunity to Excel in Your Career! Enroll Now and Transform Your Professional Journey! 🔥   Invest in yourself and make a difference in the lives of those you care for. The Care Certificate - 15 Standards is your key to unlocking a fulfilling and impactful career in healthcare and social care. Enroll now and embark on a journey of personal and professional growth!   Course Curriculum Standard 1 - Your role and responsibilities Your role and responsibilities 00:00 Standard 2 - Your personal development Your personal development 00:00 Standard 3 - Safeguarding children Safeguarding children 00:00 Standard 4 - Safeguarding adults Safeguarding adults 00:00 Standard 5 - Person-centered care Person-centered care 00:00 Standard 6 - Infection prevention and control Infection prevention and control 00:00 Standard 7 - Health and safety Health and safety 00:00 Standard 8 - Fluids and nutrition Fluids and nutrition 00:00 Standard 9 - Equality and diversity Equality and diversity 00:00 Standard 10 - Duty of care Duty of care 00:00 Standard 11 - Data protection and confidentiality Data protection and confidentiality 00:00 Standard 12 - Communication Communication 00:00 Standard 13 - Basic life support Basic life support 00:00 Standard 14 - Caring for Mental Health Caring for Mental Health 00:00 Standard 15 - Privacy and Dignity Privacy and Dignity 00:00

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << Do you know the UK's cyber security threat landscape? In 2023 alone, businesses faced over 1.5 million cyber attacks, costing an estimated £29 billion. With cybercrime on the rise, there's a growing demand for skilled cybersecurity professionals. Feeling vulnerable? What if you could be part of the solution, protecting vital data and infrastructure? This CompTIA Training Bundle Package includes: Course 01: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 02: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 03: Advanced Diploma in Cyber Security at QLS Level 7 Course 04: IT: Ethical Hacking & IT Security This CompTIA Training bundle equips you with the knowledge and skills to become a cybersecurity expert. You'll master ethical hacking, cloud computing, and web development, preparing you for globally recognised certifications. With our CompTIA Training gain practical skills to protect data and systems, boost your career, and contribute to a safer digital future. Learning Outcomes of CompTIA Training Develop comprehensive knowledge and skills for the CompTIA CySA+ certification. Master ethical hacking principles and techniques for identifying vulnerabilities. Gain in-depth understanding of IT security best practices and threat mitigation strategies. Learn to navigate the complexities of cloud computing with CompTIA Cloud+. Enhance your expertise in cloud data security and infrastructure optimisation. Develop the ability to detect and respond to cyber threats effectively. Don't wait for your future to be hacked! Take control of your career with this powerful CompTIA Training bundle. Enrol today in our CompTIA Training and unlock your potential in a field with endless possibilities! Why Choose Our CompTIA Training Bundle? Get a Free CPD Certified Certificate upon completion of CompTIA Training Get a free student ID card with CompTIA Training Get instant access to this CompTIA Training course. The CompTIA Training is affordable and simple to understand Lifetime access to the CompTIA Training course materials The CompTIA Training comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Cloud Computing / CompTIA Cloud+ (CV0-002) Section 01: What You Need To Know Section 02: Introducing The Cloud Section 03: System Requirements For Cloud Deployments Section 04: Cloud Storage Section 05: Cloud Compute Section 06: Cloud Networking Section 07: Cloud Security Section 08: Migrating To The Cloud Section 09: Maintaining Cloud Solutions Section 10: Troubleshooting Cloud Solutions Course 02: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Section 01: Introduction Section 02: The Importance Of Threat Data And Intelligence Section 03: Threat Intelligence In Support Of Organizational Security Section 04: Vulnerability Assessment Tools Section 05: Threats And Vulnerabilities Associated With Specialized Technology Section 06: Threats And Vulnerabilities Associated With Specialized Technology Section 07: Threats And Vulnerabilities Associated With Operating In The Cloud Section 08: Mitigating Controls For Attacks And Software Vulnerabilities Section 09: Security Solutions For Infrastructure Management Section 10: Software Assurance Best Practices and much more... Course 03: Advanced Diploma in Cyber Security at QLS Level 7 Module 01: Introduction To Cyber Law Module 02: Cyber Law, Cyber Ethics And Online Gambling Module 03: Cyber Crime, Cyber Security And Trust In Cyberspace Module 04: Threat Factors: Computer As A Target Module 05: Threats To Cyber Security By Criminals And Organised Crimes Module 06: Threats To Cybersecurity By Hacktivists And Nation-States Module 07: Cyberterrorism Module 08: An Evolving Threat: The Deep Web Module 09: Fraud Module 10: Jurisdiction Course 04: IT: Ethical Hacking & IT Security Introduction To Ethical Hacking Reconnaissance - Surveying The Attack Surface Scanning And Enumeration - Getting Down To Business Network Presence Attacking Web Hacking Social Engineering - Hacking Humans How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is ideal for: IT Professionals Career Changers Security Enthusiasts Students Requirements You will not need any prior background or expertise in this CompTIA Training bundle. Career path This CompTIA Training bundle will allow you to kickstart or take your career in the related sector to the next stage. Security Analyst IT Auditor Penetration Tester Cloud Security Specialist Security Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Description .Edu and .Gov backlinks can help add authority to your website or what some people call a 'trust rank'. Edu and Gov refer to the domain extensions of the websites that point back to your website. If you are not already aware, .edu domains are only available to those who are registered as an academic or education institutes and the .gov extension is only available to government based operations. The Backlinking Training - EDU and GOV will teach you how to build EDU & GOV links to your website. The course covers the basics: why links matter, Google algorithm's that rank your site, how to build these EDU & GOV links, how to research the correct keywords and SO MUCH MORE! You will also learn how to find target sites for link prospecting, including analyzing a competitor's backlinks, using advanced search in Google, and how to analyze a website and post a link to it. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Backlinking Training - EDU and GOV is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Backlinking Training - EDU and GOV is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 What are EDU Links? 00:06:00 Google Aggregate Ranking Algorithm 00:11:00 Posting Comments on EDU & GOV Blogs 00:10:00 Creating Profiles at EDU & GOV Websites 00:05:00 Scholarship Backlinks from EDU & GOV Websites 00:07:00 Resources for EDU & GOV Websites 00:04:00 Resources II 00:01:00 Student Groups 00:06:00 Keyword Research KW Research Section 00:03:00 Difference Between Short & Longtail Keywords 00:06:00 What Are Local Keywords 00:02:00 Research vs Buyer Keywords 00:06:00 Google Auto Complete Search Engine 00:02:00 Free Software Walkthrough 00:03:00 Using Keyword Planner 00:05:00 Keyword Planner Sorting 00:10:00 LongTail Pro Keyword Research 00:10:00 KW Finder Keyword Research 00:05:00 Free Keyword Search Volume Tool 00:01:00 Mouse Recorder 00:04:00 How to Deliver Keyword Research as a Freelancer 00:10:00 Optimize Readability 00:08:00 Yoast Real-Time Analysis for Any Site 00:02:00 Real-Time Ranking Case Study 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Walking with your dog won't feel like a tug of war anymore. Build a harmonious relationship with your pups for a peaceful walk. Learn Recall Training and Prepare for the Walk.

Overview Know how to manage your organisation's resources and marketplace objectives, boosting your career potential to higher levels. This Strategic Business Management Advanced Diploma course will train you in advanced strategic methodologies that will transform your business and deliver successful results. The course was compiled with the aid of industry experts and reinforces management principles that are vital to victory in any sector. You will be coached in many corporate skills such as leadership, operations management, performance recognition, marketing, decision-making, research and development, and cost-efficiency. It provides the perfect package for anyone that genuinely wants to excel in business. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 46 lectures • 00:45:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:30:00 •Succession Planning 101: 00:15:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 02:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:15:00 •Introduction: 00:15:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Introduction: 01:00:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00