Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification. Overview Install and configure mobile devices Compare and contrast networking hardware Configure internet connections and wireless networking Troubleshoot hardware and networks Install motherboards, RAM, storage devices, CPUs and add-on cards Deploy and configure connected devices Summarize cloud-computing concepts and virtualization CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry-recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end-point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. Lesson 1: Installing Motherboards and Connectors Topic 1A: Explain Cable Types and Connectors Topic 1B: Install and Configure Motherboards Topic 1C: Explain Legacy Cable Types Lesson 2: Installing System Devices Topic 2A: Install and Configure Power Supplies and Cooling Topic 2B: Select and Install Storage Devices Topic 2C: Install and Configure System Memory Topic 2D: Install and Configure CPUs Lesson 3: Troubleshooting PC Hardware Topic 3A: Apply Troubleshooting Methodology Topic 3B: Configure BIOS/UEFI Topic 3C: Troubleshoot Power and Disk Issues Topic 3D: Troubleshoot System and Display Issues Lesson 4: Comparing Local Networking Hardware Topic 4A: Compare Network Types Topic 4B: Compare Networking Hardware Topic 4C: Explain Network Cable Types Topic 4D: Compare Wireless Networking Types Lesson 5: Configuring Network Addressing and Internet Connections Topic 5A: Compare Internet Connection Types Topic 5B: Use Basic TCP/IP Concepts Topic 5C: Compare Protocols and Ports Topic 5D: Compare Network Configuration Concepts Lesson 6: Supporting Network Services Topic 6A: Summarize Services Provided by Networked Hosts Topic 6B: Compare Internet and Embedded Appliances Topic 6C: Troubleshoot Networks Lesson 7: Summarizing Virtualization and Cloud Concepts Topic 7A: Summarize Client-Side Virtualization Topic 7B: Summarize Cloud Concepts Lesson 8: Supporting Mobile Devices Topic 8A: Set Up Mobile Devices and Peripherals Topic 8B: Configure Mobile Device Apps Topic 8C: Install and Configure Laptop Hardware Topic 8D: Troubleshoot Mobile Device Issues Lesson 9: Supporting Print Devices Topic 9A: Deploy Printer and Multifunction Devices Topic 9B: Replace Print Device Consumables Topic 9C: Troubleshoot Print Device Issues
Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam. Overview Identify, install and configure Windows Operating System features Perform OS installations and upgrades Identify features and tools of macOS Identify features and tools of Linux OS Summarize security measures and protocols Configure SOHO network security Manage security settings Troubleshoot Windows OS problems Explain change-management best practices Implement workstation backup and recover methods Identify the basics of scripting CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. Lesson 1: Configuring Windows Topic 1A: Configure Windows User Settings Topic 1B: Configure Windows System Settings Lesson 2: Managing Windows Topic 2A: Use Management Consoles Topic 2B: Use Performance and Troubleshooting Tools Topic 2C: Use Command-line Tools Lesson 3: Identifying OS Types and Features Topic 3A: Explain OS Types Topic 3B: Compare Windows Editions Lesson 4: Supporting Windows Topic 4A: Perform OS Installations and Upgrades Topic 4B: Install and Configure Application Topic 4C: Troubleshoot Windows OS Problems Lesson 5: Managing Windows Networking Topic 5A: Manage Windows Networking Topic 5B: Troubleshoot Windows Networking Topic 5C: Configure Windows Security Settings Topic 5D: Manage Windows Shares Lesson 6: Managing Linux and macOS Topic 6A: Identify Features of Linux Topic 6B: Identify Features of macOS Lesson 7: Configuring SOHO Network Security Topic 7A: Explain Attacks, Threats, and Vulnerabilities Topic 7B: Compare Wireless Security Protocols Topic 7C: Configure SOHO Router Security Topic 7D: Summarize Security Measures Lesson 8: Managing Security Settings Topic 8A: Configure Workstation Security Topic 8B: Configure Browser Security Topic 8C: Troubleshoot Workstation Security Issues Lesson 9: Supporting Mobile Software Topic 9A: Configure Mobile OS Security Topic 9B: Troubleshoot Mobile OS and App Software Topic 9C: Troubleshoot Mobile OS and App Security Lesson 10: Using Support and Scripting Tools Topic 10A: Use Remote Access Technologies Topic 10B: Implement Backup and Recovery Topic 10C: Explain Data Handling Best Practices Topic 10D: Identify Basics of Scripting Lesson 11: Implementing Operational Procedures Topic 11A: Implement Best Practice Documentation Topic 11B: Use Proper Communication Techniques Topic 11C: Use Common Safety and Environmental Procedures
The Sales Negotiation Training Course is designed to equip learners with the skills to negotiate, influence and communicate effectively in a business setting. Through this course, learners will develop their emotional intelligence, master the art of persuasion, and learn techniques for creating win-win solutions. This course is ideal for sales professionals and business owners who wish to develop the practical skills and knowledge to secure trust and commitment from their clients and customers. Learning Objectives: Develop the skills to communicate effectively with your clients Discover a wide range of sales techniques and strategies for negotiating Understand the universal laws of success and how they can be applied in business Build your emotional intelligence with our practical training exercises Who is this Retail Assistant Training Course for? Sales Negotiation Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:04:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Many leaders and managers working on the front line of inclusion lack emotional support from Local Authority staff or anyone else despite the challenging nature of their work. There is a massive need for active listening, containment and opportunities to problem solve and reflect confidentially with someone trusted. Course Category Peer Support Meeting emotional needs Strategic Work Early Years Description We can tailor make and deliver personalised 1:1 or group support and supervision sessions with a particular focus on emotional support. Many leaders and managers working on the front line of inclusion lack emotional support from Local Authority staff or anyone else despite the challenging nature of their work. There is a massive need for active listening, containment and opportunities to problem solve and reflect confidentially with someone trusted. Some leaders may prefer a group setting for mutual support. We can provide this numbers permitting. Book a set of 3/10/20 sessions or why not set up monthly meetings with a psychologist, head teacher or other suitable practitioner to meet your needs. Testimonials Be the first… Learning Objectives Emotional support in a confidential space To listen and offer practical support Joint problem solving around hard issues To build a trusting relationship Who Is It For ? Headteachers Children Centre Managers Heads of Service Directors Early Years Mangers Course Content Active and supportive listening and exploration of named issues Supportive and safe problem solving Consultation processes In groups to use processes such as Circle of Adults If you liked this you may like: STORY TELLING: STRENGTHENING SKILLS AND KNOWLEDGE OF COMMUNITIES
This half day or whole day course is designed to support both novice and experienced trustees in providing effective governance within their organisations. It considers their roles and responsibilities in general before looking at particular areas in more detail. The half day course covers all the essential information; the whole day session includes specific exercises and case studies to develop the participants’ problem-solving skills.
The NEBOSH National General Certificate in Occupational Safety and Health is an examined core qualification for people who have part of their role at work involved in health and safety.
Watch a film, don't read a powerpoint! Our Manual Handling Awareness course is designed to provide comprehensive training on Manual Handling techniques, ensuring that you have the knowledge and skills to perform tasks safely and prevent injuries. This video-based online training course offers a convenient and engaging learning experience, allowing you to complete it in less than one hour.
Train The Trainer Level 5 Overview Imagine igniting minds, empowering individuals, and shaping futures - as a trainer, you hold the key to unlock potential within others. But how do you transform passion into practice, expertise into engagement? Train the Trainer Level 5 is your gateway to mastery, equipping you with the tools and techniques to become a transformative trainer. Step into a dynamic learning environment where theory fuses with practice. Master the art of creating safe spaces where participants thrive. Craft magnetic opening sessions that captivate from the outset. Build unwavering trust and rapport, fostering a foundation for deep learning. Facilitate impactful classroom activities with laser focus, ensuring every moment cultivates growth. This comprehensive course delves into the intricacies of managing large groups. Learn to hook even the most diverse audiences, deliver captivating instruction, and offer supportive guidance that empowers all. Cultivate band well-being - yours and your learners' - for a truly sustainable training practice. Discover techniques to manage stress, navigate negativity, and gracefully handle disruptions. Learning Outcomes: Design and deliver engaging training sessions that cater to diverse learning styles. Foster a supportive and inclusive learning environment. Utilize effective facilitation techniques to maximize learning outcomes. Manage large groups with confidence and clarity. Cultivate well-being and resilience for yourself and your learners. Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Train The Trainer Level 5 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Train The Trainer Level 5 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Train the Trainer - Part 1 Introduction and Welcome Introduction to Trainer Bootcamp 00:12:00 What Makes a Great Trainer? 00:18:00 Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction 00:05:00 Make Comfortable Small Talk - Part 1 00:17:00 Make Comfortable Small Talk - Part 2 00:20:00 Make Comfortable Small Talk - Activity Feedback 00:09:00 Make an Impressive First Impression 00:15:00 Give Last Minute Reminders - Part 1 00:19:00 Give Last Minute Reminders - Part 2 00:15:00 Start with an amazing opener Give Your Introduction - Part 1 00:18:00 Give Your Introduction - Part 2 00:20:00 Give Your Introduction - Part 3 00:04:00 Find Out About Them 00:18:00 Reveal the Takeaways 00:13:00 Set Boundaries and Expectations - Part 1 00:18:00 Set Boundaries and Expectations - Part 2 00:06:00 Give the Lesson Hook 00:07:00 Build Credibility and Rapport Qui Do an Oral Review - Part 1 00:17:00 Do an Oral Review - Part 2 00:04:00 Send Them to Break 00:04:00 Walk and Talk During Break 00:11:00 Bring Them Back From Break 00:13:00 Workbook Workbook - Train the Trainer - Part 1 00:00:00 Training on Facilitating Classroom Activity Introduction and Welcome Introduction 00:11:00 Get Buy-In for the Activity Build Pre-Activity Credibility and Rapport 00:15:00 Hook the Trainees on the Activity - Part 1 00:15:00 Hook the Trainees on the Activity - Part 2 00:12:00 Craig Czarnecki - 1-3 Get Buy-In for the Activity 00:06:00 Craig Czarnecki - 1-1 Part 1 Activity - Get Buy In for the Activity 00:11:00 Find Trainees Who Need Help Craig Czarnecki - 2-1 Find Trainees Who Need Help 00:10:00 Craig Czarnecki - 2-2 Find Trainees Who Need Help 00:19:00 Craig Czarnecki - 2-3 Activity Find Trainees Who Need Help 00:19:00 Tutor Effectively During Activities Craig Czarnecki - 3-1 Activity Tutor Effectively During Activities 00:17:00 Craig Czarnecki - 3-2 Tutor Effectively During Activities 00:11:00 Craig Czarnecki - 3-3 Tutor Effectively During Activities 00:20:00 Craig Czarnecki - 3-4 Activity Tutor Effectively During Activities 00:19:00 Craig Czarnecki - 3-5 Activity Tutor Effectively During Activities 00:09:00 Manage the Activity Pace Craig Czarnecki - 4-1 Manage the Activity Pace 00:17:00 Craig Czarnecki - 4-2 Activity Manage the Activity Pace 00:14:00 Prepare to Lead an Activity Craig Czarnecki - 5 Activity Prepare to Lead an Activity 00:18:00 Craig Czarnecki - Activity Highlight Video 00:09:00 Train the Trainer Coach: Complete Guide to Coaching Trainers 0.1 Craig Czarnecki - Coach Intro Part 1 00:19:00 0.2 Craig Czarnecki - Coach Intro Part 2 00:07:00 1.1 Craig Czarnecki - Coach Learn About the Trainer - Recognize the Trainers Strengths 00:13:00 1.2 Craig Czarnecki - Coach Learn About the Trainer - Gauge areas for improvement 00:07:00 1.3 Craig Czarnecki - Coach Learn About the Trainer - Identify what's Important to the trainer 00:03:00 1.4 Craig Czarnecki - Coach Identify the Trainers Style 00:01:00 2.1 Craig Czarnecki - Coach Create Initial Value for the Trainer - Create Deliverables for the kickoff meeting 00:08:00 2.2 Craig Czarnecki - Coach Create Initial Value for the Trainer - Create a hook for the kickoff meeting 00:10:00 2.3 Craig Czarnecki - Coach Create Initial Value for the Trainer - Prepare for the kickoff meeting 00:07:00 3.1.1 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 1 00:10:00 3.1.2 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 2 00:14:00 3.1.3 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 3 00:16:00 3.2.1 Craig Czarnecki - Make a Good First Impression - Discuss the Process for Trainer Growth Part 1 00:12:00 3.2.2 Craig Czarnecki - Make a Good First Impression - Discuss the Process for Trainer Growth part 2 00:12:00 4.1 Craig Czarnecki - Observe the Trainer in the Classroom - Prepare for the Classroom Observation 00:15:00 4.2.1 Craig Czarnecki - Observe the Trainer in the Classroom - Master 7 Keys to Effective Note-Taking Part 1 00:14:00 4.2.2 Craig Czarnecki - Observe the Trainer in the Classroom - Master 7 Keys to Effective Note-Taking Part 2 00:14:00 4.3 Craig Czarnecki - Observe the Trainer in the Classroom - Apply 4 Quick Steps to Classroom Oberserations 00:09:00 4.4.1 Craig Czarnecki - Observe trainer activity part 1 00:19:00 4.4.2 Craig Czarnecki - Observe trainer activity part 2 00:18:00 5.1.1 Craig Czarnecki - Write a Classroom Observation Summary - Identify Strengths and Areas for Improvement Part 1 00:12:00 5.1.2 Craig Czarnecki - Write a Classroom Observation Summary - Identify Strengths and Areas for Improvement part 2 00:13:00 5.2.1 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 1 00:19:00 5.2.2 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 2 00:17:00 5.2.3 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 3 00:18:00 5.3 Craig Czarnecki - Write a Classroom Observation - Record the Main Strength of the Trainer 00:35:00 Resources Resources - Train the Trainer Coach: Complete Guide to Coaching Trainers 00:00:00 Train the Trainer Coliseum: How to Train Very Large Classes Hook A Large Class Introduction and Welcome 00:06:00 Open Well 00:27:00 Teach A Large Class Communicate Effectively 00:15:00 Support A Large Class Provide In Class Support 00:17:00 Train the Trainer Recharge: The Healthy Trainer Welcome to Healthy Trainer Introduction and Welcome 00:19:00 Manage Yourself Take Good Care Of Yourself 00:06:00 Manage Your Stress 00:09:00 Manage Your Issues Anticipate Unexpected Issues 00:08:00 Get Help And Make It Helpful 00:13:00 Manage Your Classroom Help Them Get It 00:14:00 Manage Large Classes 00:09:00 Manage Your Audience Have Fun Your Way 00:13:00 Control Tough Customers 00:10:00 Engage Adult Students With Ease 00:02:00 Manage Your Feedback Interpret Your Feedback 00:02:00 Wrap Up Questions And Answers 00:04:00 Resources Resources - Train the Trainer Recharge: The Healthy Trainer 00:00:00 Train the Trainer Serenity Course Welcome to Serenity Introduction and Welcome 00:14:00 Stop Interruptions Hog-Tie the Talk Hogs 00:20:00 Give the Experts the Spotlight 00:12:00 Simmer Down the Know-it-Alls 00:11:00 Handle Negativity Placate Resenters - Part 1 00:11:00 Placate Resenters - Part 2 00:14:00 Handle the Fault-Finders 00:11:00 Shut Down the Hecklers 00:10:00 Manage Inattention Stimulate Stubborn Passivists 00:06:00 Engage the Distracted Inefficient 00:07:00 Workbook Workbook - Train the Trainer Serenity Course 00:00:00
The 3-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.