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2136 Trust courses in Coventry delivered Online

Active Directory with Windows Server 2016

By Packt

Identity, Access, and Authentication with Microsoft AD and Identity with Windows Server 2016 (70-742) Exam Prep

Active Directory with Windows Server 2016
Delivered Online On Demand6 hours 19 minutes
£131.99

Online Reputation Management

By OnlineCoursesLearning.com

Online Reputation Management Certification In case you're not kidding about advancing your business, online standing administration is a vital procedure for expanding brand mindfulness. A positive online standing assists individuals with framing a decent assessment on your business and this, thusly, pulls in more rush hour gridlock to your site. Online Reputation Management (ORM) is the way toward observing and building up your computerized presence on the web. This can help you construct trust and validity, which, thus, advances deals and feature your best to imminent clients, who are looking for your items and administrations. Furthermore, monitoring what individuals are saying about your name or business can assist you with distinguishing what's working or not working for your business. What's Covered in the Course? This video seminar on online standing administration incorporates the accompanying points: How online standing is significant, and why you ought to invest energy checking it; Step by step instructions to make a successful online profile that assists individuals with effectively discovering your name on the Internet; how to utilize your name adequately, so your page shows at the highest point of Google rankings; Instructions to screen and build up your standing on LinkedIn, Twitter, YouTube and About Me, by utilizing your name, image and watchwords; Instructions to help your Google positioning with radio syndicated programs and digital recordings on the web; Instructions to make a compelling landing page on your site, and how to utilize pictures, to improve your positioning; How paid exposure can help you support your Google positioning, and how to make a significant Amazon Author Page, for higher believability; Step by step instructions to utilize the Google Keyword Search Tool, to build your online perceivability, and how to diminish the effect of negative audits. This video course offers the accompanying advantages Advantages of examining this seminar on online standing administration include: Boosting traffic and expanding perceivability on the Internet; Higher odds of forthcoming clients discovering your name or business and reaching you; Building higher validity and trust on the web and, consequently, improving brand mindfulness; Killing negative surveys, tattle and hypothesis with positive criticism and boosting your SEO positioning.

Online Reputation Management
Delivered Online On Demand
£50

Program Management Skills: Virtual In-House Training

By IIL Europe Ltd

Program Management Skills: Virtual In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

Program Management Skills: Virtual In-House Training
Delivered OnlineFlexible Dates
£1,250

Remote Team Management and Leadership Training

4.3(43)

By John Academy

Overview Offices are leaning towards remote working rapidly. Thus, to keep up with the changing work environment, it is vital for everyone to polish their remote working skills. Especially those who are responsible for leading and managing teams. Learn to lead and manage remote teams with our exclusive Remote Team Management and Leadership Training course. Through the course you will develop the competence to lead and manage remote teams. The course will teach you how to build high-performing teams and establish accountability and trust among the members. Further in the study, you will learn the strategies for overcoming the challenges faced by remorse teams. Also, you will secure the skills to manage time effectively while working with remote teams. This course will help you boost your confidence and turn you into an excellent leader.  So, what are you waiting for? Enrol today and start working on your skills! Course Preview Learning Outcomes Reveal the secrets of leading a team as a remote team manager Grasp the techniques of building a high-performance team Know how to build and manage trust and accountability with remote teams Develop the ability to overcome the challenges of managing the teams Learn the skills required for time management while leading remote teams Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Leading and managing remote teams Building high performance teams Who Should Take This Remote Team Management and Leadership Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Remote Team Management and Leadership Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Remote Team Management and Leadership Training Certification After completing and passing the Remote Team Management and Leadership Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Remote Team Management and Leadership Training will equip you with effective skills and abilities and help you explore career paths such as  Managers Supervisors Remote Office Workers Module 01: Introduction To Remote Team Management Introduction to Remote Team Management 00:49:00 Module 02: Leading A Team As A Remote Team Manager Leading a Team as a Remote Team Manager 00:43:00 Module 03: Decision Making And Accountability Decision Making and Accountability 00:29:00 Module 04: Building High Performing Teams Building High Performing Teams 00:39:00 Module 05: The Fundamentals Of Managing Remote Teams The Fundamentals of Managing Remote Teams 00:25:00 Module 06: Building And Maintaining Trust With Remote Teams Building and Maintaining Trust with Remote Teams 00:33:00 Module 07: Time Management Time Management 00:29:00 Module 08: Advantages Of Remote Teams Advantages of Remote Teams 00:30:00 Module 09: Challenges Of Remote Teams Challenges of Remote Teams 00:31:00 Assignment Assignment - Leading And Managing Remote Team 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Remote Team Management and Leadership Training
Delivered Online On Demand5 hours 8 minutes
£24.99

Remote Team Manager Training

By NextGen Learning

Lead your team to success from anywhere in the world. Our Remote Team Manager Training empowers you to manage and motivate your team to achieve their goals. Develop your skills in decision-making, trust-building, time management and more. Take control of your team's future and become a master of remote team management. Learning Outcomes: Develop skills in remote team management Gain an understanding of building high-performing remote teams Learn the fundamentals of managing remote teams effectively Develop skills in time management for remote teams Understand the advantages and challenges of remote teams Gain skills in building and maintaining trust with remote teams In today's digital age, remote team management has become increasingly relevant. Our Remote Team Manager Training equips you with the skills necessary to manage and motivate your team from anywhere in the world. Our course is designed to help you build high-performing remote teams, make effective decisions, and manage your team's time efficiently. Additionally, we cover the advantages and challenges of remote teams, so you can gain a comprehensive understanding of the field. Our course is divided into nine modules that cover everything from the fundamentals of managing remote teams to building and maintaining trust with your team. Each module is designed to help you develop specific skills that will benefit you in your role as a remote team manager. Certification Upon completion of the Remote Team Manager Training course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Managers and team leaders who manage remote teams Professionals looking to improve their remote team management skills Entrepreneurs and business owners who manage remote teams Individuals looking to enhance their career in team management Career path Some career paths related to this industry in the UK are: Remote Team Manager: £30,000 - £75,000 Operations Manager: £30,000 - £80,000 Project Manager: £30,000 - £75,000 Human Resources Manager: £30,000 - £70,000 Business Development Manager: £30,000 - £80,000 Marketing Manager: £30,000 - £75,000

Remote Team Manager Training
Delivered Online On Demand5 hours
£15

Complaints Handling for Customer Care ( Customer Service )

By Compliance Central

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Complaints Handling for Customer Care ( Customer Service )
Delivered Online On Demand1 hour 42 minutes
£12

LEADERSHIP FOR INCLUSION

By Inclusive Solutions

In this lively interactive workshop we will explore the challenges faced by leaders of schools when tackling inclusion issues. We develop the concept of the leader as being central to the web of an organisation and the web of inclusion. Information flows freely to and from the leaders and interconnections are a premium. We explore shared leadership and consensus building using the Native American ‘Medicine Wheel’ to guide and structure our management of change. Course Category Inclusion Description In this lively interactive workshop we will explore the challenges faced by leaders of schools when tackling inclusion issues. We develop the concept of the leader as being central to the web of an organisation and the web of inclusion. Information flows freely to and from the leaders and interconnections are a premium. We explore shared leadership and consensus building using the Native American ‘Medicine Wheel’ to guide and structure our management of change. Testimonials ‘Inclusive practice has become more daring, more radical, more inspirational, more inclusive. How exciting and encouraging!’ ‘What a moving and energising day – there is so much we can do together’ Learning Objectives Increased confidence regarding developing leadership for inclusive practice in mainstream schools Access to a wider range of practical strategies to impact on team building Deeper understanding of developing vision and consensus Opportunity to reflect on professional attitudes and behaviour towards staff, parents and pupils New skills and processes to make inclusion successful Who Is It For? Heads and Deputies Leaders Managers of Chidren’s Centres Managers of Early Years settings Local Authority Support Services Course Content The course answers the questions: How to get a team thinking and working more inclusively? How to create and share my vision? Where do I start to think about developing a more inclusive setting? How can I get the best out of my team? We will cover a range of areas including: Establishing a welcoming team Building Vision and values Developing Trust Creating inclusive staff teams and communities of acceptance Creative Team problem solving Organisational models Curriculum access and curriculum design for inclusion Work with parents Consensus building If you liked this course you may well like: LEADERSHIP: CREATING AND SHARING YOUR VISION

LEADERSHIP FOR INCLUSION
Delivered in UK Wide Travel Costs or OnlineFlexible Dates
£1,800 to £2,500

BUILDING RESILIENCE IN STAFF TEAMS

By Inclusive Solutions

New Covid 19 inspired course to deepen participants understanding of stress, trauma and anxiety. We will work with them to strengthen them and build resilience. This work is particularly relevant to school and other teams returning to school post Covid-19 lock down experiences or similar. The training can be delivered virtually on Teams or Zoom or face to face safely. Course Category Team Building Leadership Emotional needs Description In this course we deepen participants understanding of stress, trauma and anxiety and will work with them to strengthen them and build resilience. This work is particularly relevant to school and other teams returning to school post Covid-19 lock down experiences or similar. The training can be delivered virtually on Teams or Zoom or face to face safely.  Learning Objectives Participants will: Deepen their understanding of stress, trauma and anxiety Develop creative resources for self-care Experience a reflective space in which they feel heard and validated Share narratives and strategies and develop solidarity Create a shared vision for achieving resilience within teams Who Is It For? Any team that is returning to workplace following Covid-19 lockdown or other traumatic events Any team that wants to build strength and resilience Course Content Overview of session, goals and ground rules Confidential listening: story so far… experiences shared – opportunity for mutual support. All shared in strictest confidence unless serious or dangerous. What we know about staying strong and resilient – taught input with short activities covering: Understanding anxiety and stress and how to manage/process both – what’s there already/what’s needed – building a resilience toolkit. What to do about eating, sleeping and worrying? The nature of change and chaos Building trust in each other – with activity The impact of trauma Empowering cooperative teamwork Importance of nurture and inclusion The long view – the power of individual people in our lives who really care and the impact we each make on young people Share collective ideas and resources for building strength Shared vision for a strong, resilient staff – teams that are abiding, constant, durable, established, fast, firm, lasting, firm but flexible, reliable, secure, sound, steadfast, strong, sturdy, sure and well-founded.

BUILDING RESILIENCE IN STAFF TEAMS
Delivered in UK Wide Travel Costs or OnlineFlexible Dates
£1,800 to £2,500

Critical Thinking

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING Applying Reason Open Mindedness Analysis Logic Case Study 3 - NON-LINEAR THINKING Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Case Study 4 - LOGICAL THINKING Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Case Study 5 - CRITICAL THINKERS (I) Active Listening Be Curious Be Disciplined Be Humble Case Study 6 - CRITICAL THINKERS (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Case Study 7 - EVALUATE INFORMATION Making Assumptions Watch out for Bias Ask Clarifying Questions SWOT Analysis Case Study 8 - BENEFITS OF CRITICAL THINKING Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Case Study 9 - CHANGING YOUR PERSPECTIVE Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Case Study 10 - PROBLEM SOLVING Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Case Study 11 - PUTTING IT ALL TOGETHER Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Case Study 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Critical Thinking
Delivered OnlineFlexible Dates
£395

Strategic Thinking: On-Demand

By IIL Europe Ltd

Strategic Thinking: On-Demand The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What you Will Learn Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Interactive event: Define Strategic Thinking (ST) Interactive event: Discuss relationship of ST with Strategic Planning, Management and Decision Making Strategic Level Framework - Tying it all together Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic Thinking Critical Success Factors - 5-part model Strategic Thinking and the Organization Critical Success Factors Model applied to an organization Tools Introduction (5): Environmental, 5 Forces, SWOT, Value Proposition, Integral Theory of Worldview Video: Fog of War Strategic Thinking and the Individual Critical Success Factors Model applied to an individual Tools Introduction (5): Thinking Styles, Six Thinking Hats, Reverse Thinking, Systems Thinking, Integral Theory of Worldview Strategic Thinking at the Interpersonal and Team Levels Emotional Intelligence - Self Awareness and Working With Others Team Leadership and Trust Constructive Conflict as the Gateway to Collaboration Interactive event: Testing the Models - Challenge Perspective; What's Missing Applying the critical skill of Strategic Thinking Worldview: Team versus client Trusted Advisor Interactive event: Doing what is asked (Case study, wherein participants review the default case scenario prepared for this workshop and add specific details to make the scenario more relevant to their experiences / needs. Teams develop an action plan for applying ST concepts and techniques they have learned here to the situation, then compare and contrast results.)

Strategic Thinking: On-Demand
Delivered Online On Demand45 minutes
£850