10024 Trainers Course courses

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Business Starting Up course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Business Starting Up course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Starting Up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Business Starting Up course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business Starting Up Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Business Starting Up Course Course 01: Business Starting Up Course 02: Level 7 Diploma in Facilities Management Course Course 03: Minute Taking Course ***Others Included in this Business Starting Up Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Business Starting Up*** Detailed course curriculum Module 1: Fundamental Steps for a Business Start-up Module 2: Strategic Thinking about New Business Module 3: The Best Business Ideas for You Module 4: Developing a Start-up Business Plan -------------- Assessment Method After completing each module of the Business Starting Up, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Starting Up course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business Starting Up This course is ideal for anyone who wants to start up his own business. Requirements Business Starting Up There are no specific requirements for this Business Starting Up course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Business Starting Up Upon successful completion of this course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

Unlock the secrets of holistic well-being through our comprehensive programme. Dive into the essence of Acupressure & Massage Therapy, where you'll grasp the intricacies of the human body's anatomy and physiology. Explore the ancient techniques and applications of Acupressure, discovering the art of treating specific health conditions effectively. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the fundamentals of Massage Therapy, mastering techniques and applications that go beyond relaxation. Elevate your skills with integrative approaches, understanding how Acupressure and Massage Therapy intertwine seamlessly. Finally, embark on a journey of self-care and professional development, nurturing both yourself and your career. Course Curriculum Module 01: Introduction to Acupressure & Massage Therapy Module 02: Anatomy and Physiology Fundamentals Module 03: Techniques and Applications of Acupressure Module 04: Treating Specific Conditions with Acupressure Module 05: Fundamentals of Massage Therapy Module 06: Massage Therapy Techniques and Applications Module 07: Integrative Approaches in Acupressure & Massage Therapy Module 08: Self-Care and Professional Development Learning Outcomes: Master anatomy and physiology fundamentals for holistic health understanding. Acquire diverse techniques for effective application in Acupressure and Massage Therapy. Specialize in treating specific health conditions through targeted Acupressure methods. Explore the foundational principles and techniques of Massage Therapy for overall well-being. Integrate various approaches to enhance the effectiveness of Acupressure and Massage Therapy. Develop a comprehensive understanding of self-care and foster professional growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Acupressure & Massage Techniques 2:40:10 1: Module 01: Introduction to Acupressure & Massage Therapy 17:54 2: Module 02: Anatomy and Physiology Fundamentals 18:24 3: Module 03: Techniques and Applications of Acupressure 19:49 4: Module 04: Treating Specific Conditions with Acupressure 26:10 5: Module 05: Fundamentals of Massage Therapy 18:53 6: Module 06: Massage Therapy Techniques and Applications 17:53 7: Module 07: Integrative Approaches in Acupressure & Massage Therapy 19:11 8: Module 08: Self-Care and Professional Development 19:56 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Holistic health enthusiasts seeking in-depth knowledge and skills. Individuals passionate about alternative therapies and natural healing methods. Healthcare professionals aiming to broaden their holistic approach to patient care. Massage therapists looking to enhance their skills with Acupressure techniques. Individuals considering a fulfilling career in holistic wellness and self-care. Career path Holistic Health Practitioner Massage Therapist Wellness Consultant Spa Therapist Complementary Therapist Healthcare Educator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***Celebrate New Year and Save on your next Purchase!*** This Cleaning Course has been designed and developed by cleaning industry specialists who have been in the business for years. You'll get easy to understand lessons, and you will gain valuable insights into the world of Cleaning. Do you wish to improve your Cleaning skills and abilities? If the answer is yes, you've found the proper course. By acquiring Cleaning abilities, you will be able to produce the greatest results possible thanks to our thorough training on the subject. Join today, be skilled, learn with positive energy and enthusiasm, create an excellent career in Cleaning using your full potential! Develop a thorough understanding of Cleaning and realise your full potential in this field. With the help of this cleaning diploma programme, you can develop the skills necessary for a vocation in high demand. Who doesn't enjoy a tidy environment? Because it keeps your intellect sharp, increasing your efficiency. Learn about potential risks, standardised procedures, and the sanitisation and sanitation process by enrolling in the Advanced Diploma in Cleaning course right away. In this course, you can also thoroughly understand the various cleaning tasks and professional cleaning operations. So join us today to learn, apply, and practise cleaning for a healthy environment. Why then wait any longer? Join us to advance your career and establish yourself as the best-skilled employee at your place of employment! Gain an incredible e-learning experience while learning at your own pace. Advanced Diploma in Cleaning Course Learning Outcomes: By the end of this course, learners will be expected to: Get a thorough introduction to a career, including the average working hours, compensation, and working environment of a cleaner. Learn about the specific tools, supplies, and attire that cleaners wear. Recognise the procedures they must follow in cleaning a bathroom effectively. Learn about cleaning workplaces, including common spaces like restrooms, elevators, hallways, and walkways. Know how to handle irregular trash when washing. Anticipate frequent washing issues and ensure customer happiness. Advertise online and other marketing strategies for their cleaning company. Key Highlights for Cleaning Course: Developed by industry experts Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive Cleaning course with audio voiceover 100% online and self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Lifetime access & update without any limits Unlimited Retake Exam and premium support for life Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning satisfaction guarantee Covers to explore multiple job positions One-stop solution for entrepreneurs and Jobseekers Fastest growing sector Boost your salary on program completion Learn from diligent experts Interactive curriculum with real-time challenges Expert-verified response for quality education So, You should not wait too long. Now is the time to enrol! Advanced Diploma in Cleaning Course Curriculum: Module 1: An Introduction to the Cleaning Job Module 2: The Diversity of Cleaning Jobs Module 3: Cleaning Equipment, Products and Clothing Module 4: House Cleaning Module 5: Food Kitchen and Commercial Kitchen Cleaning Module 6 Bathrooms and Toilets Module 7: Office Cleaning Module 8: Cleaning External Surfaces and Areas Module 9: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cleaning course is for anyone interested in learning about or working in Cleaning. Requirements This Cleaning course has no requirements. Career path The Cleaning course will enable you to get hired in Cleaning-related jobs. Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get a CPD Accredited Hardcopy Certificate For £9.99. After passing the assessment of this Cleaning course, you can get a hardcopy certificate for just £9.99. The delivery charge for the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Are you looking to enhance your Sports Medicine & Physiotherapy skills? If yes, then you have come to the right place. Our comprehensive courses on Sports Medicine & Physiotherapy will assist you in producing the best possible outcome by learning the Sports Medicine & Physiotherapy skills. This Sports Medicine & Physiotherapy Bundle Includes Course 01: Sports Medicine Course 02: Physiotherapy So, enrol in our Sports Medicine & Physiotherapy bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Sports Medicine Module 01: Sports Medicine Module 02: Careers in Sports Medicine Module 03: Top Ten Common Sports Injuries Module 04: Common Sports Medicines Module 05: Nutrition and Weight Management Module 06: Medical Problems Faced by Athletes Module 07: Sports and Exercise Module 08: Imaging in Sports Medicine Module 09: Performance Enhancement Module 10: The Future of Sports Science Physiotherapy Module 01: Introduction to Physiotherapy Module 02: The Standards for Physiotherapists Module 03: The Physiotherapy Interventions Module 04: Sports Physiotherapy Module 05: Neurological Physiotherapy Module 06: Musculoskeletal Physiotherapy Module 07: Respiratory Physiotherapy Module 08: Paediatric Physiotherapy Module 09: Evidence-Based Physiotherapy (EBP) Module 10: Building a Career as a Physiotherapist Disclaimer: Please note that this course doesn't qualify you as a professional in this field. However, it'll enhance your fundamental knowledge. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports Medicine & Physiotherapy bundle. Requirements To enrol in this Sports Medicine & Physiotherapy, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Sports Medicine & Physiotherapy. Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate for £10.79 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you looking to enhance your Travel Agent skills? If yes, then you have come to the right place. Our comprehensive course on Travel Agent Training will assist you in producing the best possible outcome by mastering the Travel Agent skills. The Travel Agent Training is for those who want to be successful. In the Travel Agent Training, you will learn the essential knowledge needed to become well versed in Travel Agent. Our Travel Agent Training starts with the basics of Travel Agent and gradually progresses towards advanced topics. Therefore, each lesson of this Travel Agent Training is intuitive and easy to understand. Why would you choose the Travel Agent Training from Compliance Central: Lifetime access to Travel Agent Training materials Full tutor support is available from Monday to Friday with the Travel Agent Training Learn Travel Agent skills at your own pace from the comfort of your home Gain a complete understanding of Travel Agent Training Accessible, informative Travel Agent Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Travel Agent Training bundle Study Travel Agent Training in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Travel Agent Training Improve your chance of gaining in demand skills and better earning potential by completing the Travel Agent Training Travel Agent Training Curriculum Breakdown of the Course Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management (CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Brexit and its Impact on Tourism Industry CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Travel Agent Training helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Travel Agent Training. It is also great for professionals who are already working in Travel Agent Training and want to get promoted at work. Requirements To enrol in this Travel Agent Training, all you need is a basic understanding of the English Language and an internet connection. Career path The Travel Agent Training will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Travel Agent Training. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you ready to dive into the lucrative world of gold trading? Our comprehensive Gold Trading Training Course is designed to equip you with the knowledge and skills to excel in this exciting market. Whether you're a beginner or an experienced trader, this course will guide you through the essential concepts and advanced strategies needed to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Gold Trading Training Course, learners will start by understanding the fundamentals of gold, its history, and its value in the global market. They will then move on to the basics of trading, including key concepts and strategies. The course covers how the stock market works and its relationship to gold trading. Learners will gain insights into the specifics of trading gold, including how to analyze gold prices and market trends. Additionally, the course explores gold mining stocks, teaching learners how to evaluate and invest in these stocks effectively. By the end of the course, participants will be equipped with the knowledge and skills to trade gold confidently and understand the factors that influence gold prices and the stock market. Course Curriculum Module 01: Introduction to Gold Module 02: Basics of Trading Module 03: Stock Market Module 04: The Gold Trade Module 05: Gold Mining Stocks Learning Outcomes Understand gold's historical significance and its role in modern economies. Learn fundamental principles and strategies of trading. Gain knowledge of stock market operations and dynamics. Master techniques and strategies specific to the gold trade. Evaluate and invest in gold mining stocks effectively. Develop informed trading decisions using gold market insights. CPD 10 CPD hours / points Accredited by CPD Quality Standards Gold Trading Training Course 58:03 1: Module 01: Introduction to Gold 10:50 2: Module 02: Basics of Trading 09:21 3: Module 03: Stock Market 11:02 4: Module 04: The Gold Trade 11:09 5: Module 05: Gold Mining Stocks 14:41 6: CPD Certificate - Free 01:00 Who is this course for? Aspiring gold traders. Stock market enthusiasts. Investors interested in gold. Finance students. Individuals seeking trading knowledge. Career path Gold Trader Stock Market Analyst Investment Advisor Gold Mining Analyst Financial Consultant Commodities Broker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to dive into the lucrative world of gold trading? Our comprehensive Gold Trading Training Course is designed to equip you with the knowledge and skills to excel in this exciting market. Whether you're a beginner or an experienced trader, this course will guide you through the essential concepts and advanced strategies needed to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Gold Trading Training Course, learners will start by understanding the fundamentals of gold, its history, and its value in the global market. They will then move on to the basics of trading, including key concepts and strategies. The course covers how the stock market works and its relationship to gold trading. Learners will gain insights into the specifics of trading gold, including how to analyze gold prices and market trends. Additionally, the course explores gold mining stocks, teaching learners how to evaluate and invest in these stocks effectively. By the end of the course, participants will be equipped with the knowledge and skills to trade gold confidently and understand the factors that influence gold prices and the stock market. Course Curriculum Module 01: Introduction to Gold Module 02: Basics of Trading Module 03: Stock Market Module 04: The Gold Trade Module 05: Gold Mining Stocks Learning Outcomes Understand gold's historical significance and its role in modern economies. Learn fundamental principles and strategies of trading. Gain knowledge of stock market operations and dynamics. Master techniques and strategies specific to the gold trade. Evaluate and invest in gold mining stocks effectively. Develop informed trading decisions using gold market insights. CPD 10 CPD hours / points Accredited by CPD Quality Standards Gold Trading Training Course 58:03 1: Module 01: Introduction to Gold 10:50 2: Module 02: Basics of Trading 09:21 3: Module 03: Stock Market 11:02 4: Module 04: The Gold Trade 11:09 5: Module 05: Gold Mining Stocks 14:41 6: CPD Certificate - Free 01:00 Who is this course for? Aspiring gold traders. Stock market enthusiasts. Investors interested in gold. Finance students. Individuals seeking trading knowledge. Career path Gold Trader Stock Market Analyst Investment Advisor Gold Mining Analyst Financial Consultant Commodities Broker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.