Embark on a transformative journey towards your fitness goals with our Carb Cycling for Weight Loss course. This course isn't just about shedding pounds; it's a holistic exploration of a lifestyle approach that combines science, nutrition, and achievable strategies. Dive into Module 01, where the curtain rises on the world of carb cycling, unveiling its potential for weight loss and overall well-being. Discover the intricacies of different carb cycling types in Module 08, and get ready to reshape your relationship with food. As you progress through each module, you'll unlock the secrets of crafting a personalized carb cycling program in Module 10, paving the way for a healthier, happier you. Learning Outcomes Gain a profound understanding of the principles and benefits of carb cycling. Implement various types of carb cycling to tailor your approach to individual preferences and goals. Decode the intricate details of a carb cycling diet, understanding what foods are beneficial. Leverage carb cycling as a powerful tool for weight loss and experience its broader health benefits. Create and follow personalized carb cycling programs for sustained fitness and well-being. Why choose this Carb Cycling for Weight Loss Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Carb Cycling for Weight Loss Course for? Individuals seeking a sustainable and science-backed approach to weight loss. Fitness enthusiasts keen on understanding the nuances of carb cycling for optimal results. Health-conscious individuals looking to improve overall well-being through nutrition. Anyone wanting to break free from traditional dieting and explore a flexible, effective strategy. Beginners and intermediates interested in the science behind weight loss and nutrition. Career path Nutrition Consultant: £25,000 - £35,000 Fitness Coach: £20,000 - £30,000 Wellness Blogger/Influencer: £15,000 - £25,000 Personal Trainer: £20,000 - £35,000 Health and Wellness Advisor: £25,000 - £40,000 Weight Loss Specialist: £30,000 - £45,000 Prerequisites This Carb Cycling for Weight Loss Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Carb Cycling for Weight Loss Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction Introduction 00:02:00 Module 02: Benefits of carb cycling Benefits of carb cycling 00:08:00 Module 03: What does carb cycling involve? What does carb cycling involve? 00:04:00 Module 04: What does carb cycling diet look like? What does carb cycling diet look like? 00:08:00 Module 05: How does carb cycling help with weight loss? How does carb cycling help with weight loss? 00:03:00 Module 06: Are there any other benefits to carb cycling? Are there any other benefits to carb cycling? 00:01:00 Module 07 : What do I need to remember about carb cycling? What do I need to remember about carb cycling? 00:05:00 Module 08: Types of carb cycling Types of carb cycling 00:03:00 Module 09: Which foods are good on a carb cycling regime? Which foods are good on a carb cycling regime? 00:07:00 Module 10: Sample carb cycling programs Sample carb cycling programs 00:09:00 Module 11: How do I get started with carb cycling? How do I get started with carb cycling? 00:05:00 Module 12: Conclusion Conclusion 00:01:00 Assignment Assignment - Carb Cycling for Weight Loss Course 00:00:00
Embark on a delightful journey into the heart of canine well-being with our Dog Nutrition course. From the first wag of a tail to the last playful bark, understanding your furry friend's nutritional needs is paramount. In this course, we don't just explore the basics; we delve deep into the intricate world of dog nutrition, unveiling the key nutrients essential for a happy and healthy pet. From decoding the principles of feeding dogs to navigating the nuanced choices of dog food, this course is your companion in ensuring your furry friend thrives. Discover the art of creating a balanced diet tailored to your dog's unique needs, and learn about home-prepared diets that add an extra layer of care. As you progress through each module, you'll gain insights into feeding practices for different circumstances, helping you become your dog's nutrition maestro. Learning Outcomes Understand the fundamental principles of dog nutrition. Identify key nutrients crucial for a dog's well-being. Navigate the types of dog food available in the market. Learn the art of creating a balanced and nutritious diet for your dog. Gain insights into feeding practices for various life stages and health conditions. Why choose this Dog Nutrition course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dog Nutrition course for? Pet owners seeking to enhance their dog's well-being. Aspiring dog nutritionists and pet care professionals. Individuals interested in pursuing a career in veterinary support. Animal welfare advocates looking to deepen their knowledge. Anyone passionate about ensuring dogs lead healthy and happy lives. Career path Pet Nutrition Consultant: £25,000 - £35,000 Veterinary Nutritionist: £30,000 - £45,000 Animal Welfare Officer: £22,000 - £30,000 Pet Care Specialist: £20,000 - £28,000 Dog Trainer and Behaviourist: £18,000 - £25,000 Pet Food Product Developer: £35,000 - £50,000 Prerequisites This Dog Nutrition does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dog Nutrition was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Dog Nutrition Introduction to Dog Nutrition 00:15:00 Module 02: Nutrients in a Dog's Diet Nutrients in a Dog's Diet 00:22:00 Module 03: Types of Dog Food Types of Dog Food 00:17:00 Module 04: Principles of Feeding Dogs Principles of Feeding Dogs 00:19:00 Module 05: Food Portion for Dogs Food Portion for Dogs 00:17:00 Module 06: Foods to Avoid and Approach with Caution Foods to Avoid and Approach with Caution 00:16:00 Module 07: Feeding Growing Puppies Feeding Growing Puppies 00:18:00 Module 08: Feeding Unwell Dogs Feeding Unwell Dogs 00:21:00 Module 09: Natural Diet for Dogs Natural Diet for Dogs 00:16:00 Module 10: Creating a Balanced Diet Creating a Balanced Diet 00:19:00 Module 11: Choosing the Right Diet for Your Dog Choosing the Right Diet for Your Dog 00:20:00 Module 12: Different Diets for Different Circumstances Different Diets for Different Circumstances 00:18:00 Module 13: Home-Prepared Diets Home-Prepared Diets 00:16:00 Module 14: Poor Nutrition in Dogs Poor Nutrition in Dogs 00:16:00
Embark on a life-saving educational voyage with our 'Oxygen First Aid Training - Online Course,' designed to empower you with vital emergency skills. This course begins by introducing the principles of oxygen administration, a critical component in many urgent medical scenarios. Imagine being the difference in critical moments, equipped with the knowledge and skills to administer oxygen effectively. This module is the gateway to understanding the pivotal role oxygen plays in first aid, setting the foundation for more advanced practices. Advance through the curriculum to explore the essentials of first aid and the responsibilities of a first aider, including the vital techniques of Cardiopulmonary Resuscitation (CPR). In a world where medical emergencies are unpredictable, this course offers a special focus on providing oxygen support for COVID-19 patients, a timely and invaluable skill set. Delve into the specific requirements for managing scuba diving injuries and understand the varied oxygen equipment available for first aiders. The course culminates with an in-depth look at different delivery devices, their associated risks, and comprehensive training in using a Bag Valve Mask (BVM). With a focus on safety, this course not only educates but instils confidence in handling oxygen equipment in emergency situations. Learning Outcomes Understand the basics and importance of oxygen administration in first aid. Master Cardiopulmonary Resuscitation (CPR) techniques. Learn specialized oxygen support methods for COVID-19 patients. Gain knowledge in handling diving-related oxygen emergencies. Acquire skills in using various oxygen delivery devices and understanding their risks. Why choose this Oxygen First Aid Training - Online Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Oxygen First Aid Training - Online Course for? Healthcare professionals seeking to enhance their emergency skills. Diving instructors and aquatic sports enthusiasts. First responders and emergency personnel. Individuals interested in acquiring advanced first aid skills. Volunteers and caretakers involved in COVID-19 patient care. Career path Emergency Medical Technician (EMT) - £20,000 to £30,000 First Aid Trainer - £25,000 to £35,000 Diving Instructor - £22,000 to £32,000 Healthcare Assistant - £18,000 to £25,000 Community First Responder - £20,000 to £28,000 COVID-19 Response Coordinator - £23,000 to £33,000 Prerequisites This Oxygen First Aid Training - Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Oxygen First Aid Training - Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Oxygen Administration Oxygen Administration 00:32:00 Module 02: First Aid and First Aider First Aid and First Aider 00:33:00 Module 03: Cardiopulmonary Resuscitation (CPR) Cardiopulmonary Resuscitation (CPR) 00:28:00 Module 04: Oxygen Support for COVID-19 Patients Oxygen Support for COVID-19 Patients 00:30:00 Module 05: Emergency Oxygen for Scuba Diving Injuries Emergency Oxygen for Scuba Diving Injuries 00:29:00 Module 06: Oxygen Equipment for First Aiders Oxygen Equipment for First Aiders 00:33:00 Module 07: Delivery Devices and Associated Risks Delivery Devices and Associated Risks 00:35:00 Module 08: Bag Valve Mask (BVM) Bag Valve Mask (BVM) 00:28:00 Module 09: Oxygen Safety Oxygen Safety 00:30:00 Assignment Assignment - Oxygen First Aid Training - Online Course 00:00:00
Embark on a life-saving educational journey with our 'CPR, AED and First Aid Training' course, meticulously crafted to empower you with the vital skills required in emergency medical situations. The curriculum is meticulously structured to instil confidence in managing workplace incidents, providing crucial first aid, and mastering the art of Cardiopulmonary Resuscitation (CPR). Initiate your learning with an in-depth introduction to workplace first aid, where you grasp the legalities and practicalities of responding to sudden medical crises. Advancing through the modules, you will gain critical expertise in primary and secondary survey techniques, learning to assess situations swiftly and effectively. Develop the competence to address minor injuries, manage acute conditions, and conduct CPR, ensuring you are prepared to be the first line of support in times of need. With a special focus on paediatric first aid, the course extends your capabilities to cater to younger individuals, making it an indispensable learning experience for those responsible for children's safety. Learning Outcomes Grasp comprehensive first aid techniques applicable in various emergencies. Understand the legal framework surrounding workplace health scenarios. Acquire the acumen to manage incidents with precision and calm. Learn paediatric first aid to provide timely aid to children. Develop the confidence to perform CPR and use AED equipment effectively. Why choose this CPR, AED and First Aid Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the CPR, AED and First Aid Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this CPR, AED and First Aid Training course for? Individuals designated as workplace first-aiders. Educators and childcare professionals. Parents and guardians interested in child safety. Anyone aspiring to acquire first aid and emergency response knowledge. Professionals seeking certification in first aid protocols. Career path First Aid Trainer: £20,000 - £30,000 Health and Safety Officer: £22,000 - £40,000 Childcare Provider: £15,000 - £25,000 Emergency Medical Technician (EMT): £21,000 - £29,000 Firefighter: £23,000 - £35,000 Occupational Health Advisor: £28,000 - £45,000 Prerequisites This CPR, AED and First Aid Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CPR, AED and First Aid Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Workplace First Aid and Incident Management Training Introduction to Workplace First Aid 00:34:00 Legal Framework for Workplace First Aid 00:29:00 Incident Management at Work 00:34:00 Primary Survey 00:20:00 Secondary Survey 00:21:00 Basic First-Aid Techniques 00:38:00 Dealing with Minor Injuries at the Workplace 00:42:00 Secondary Illness Loss of Responsiveness and CPR 00:18:00 Secondary Illness Breathing Problems 00:17:00 Secondary Illnesses and Injuries 00:27:00 Dealing With Fractures and Dislocations 00:19:00 Call for an Emergency 00:14:00 Paediatric First Aid Introduction to Paediatric First Aid 00:18:00 Assessment and Assistance 00:22:00 Loss of Responsiveness and CPR 00:20:00 Paediatric First Aid for Common Illnesses, Injuries and Incidents 00:38:00 First Aid for Acute Medical Conditions 00:22:00 Call for an Emergency 00:24:00 Mock Exam Mock Exam - CPR, AED and First Aid Training 00:20:00 Final Exam Final Exam - CPR, AED and First Aid Training 00:20:00
Unlock the secrets of the ketogenic diet with our comprehensive course.' Embark on a transformative journey towards a healthier you as we delve into the world of keto. In this creative and engaging overview, we'll persuade you to explore the benefits, best foods, and easy ways to adopt a ketogenic lifestyle, without the need for practical experience or immersion. Discover the power of the ketogenic diet plan, explore a variety of delicious recipes, and gain valuable insights into the foods to avoid. You'll be amazed at how effortlessly you can achieve ketosis and experience the numerous benefits it offers. Say goodbye to keto myths and fasting fears as we guide you through modules designed to make ketosis easy and sustainable. Learning Outcomes of Ketogenic Diet course: Understand the 3 key benefits of embracing the ketogenic diet. Identify the 3 best foods to incorporate into your ketogenic diet plan. Learn 3 easy ways to start your ketogenic journey today. Debunk 3 common keto myths that may be holding you back. Discover 4 compelling reasons to adopt a ketogenic lifestyle now. Who Is This Ketogenic Diet Course For? Individuals seeking to improve their health and fitness through the diet plan for ketogenic diet. Health enthusiasts looking for delicious ketogenic diet recipes. Those curious about the ketogenic diet chart and ketogenic diet foods list. Anyone interested in ketogenic diet desserts and ketogenic diet sweets. People are eager to explore ketogenic diet recipes and ketogenic diet foods. Why buy this Ketogenic Diet Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Ketogenic Diet there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals seeking to improve their health and fitness through the diet plan for ketogenic diet. Health enthusiasts looking for delicious ketogenic diet recipes. Those curious about the ketogenic diet chart and ketogenic diet foods list. Anyone interested in ketogenic diet desserts and ketogenic diet sweets. People are eager to explore ketogenic diet recipes and ketogenic diet foods. Prerequisites This Ketogenic Diet does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Ketogenic Diet was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Nutritionist: £25,000 - £50,000 Per Annum Dietitian: £24,000 - £40,000 Per Annum Personal Trainer: £20,000 - £50,000 Per Annum Health Coach: £18,000 - £40,000 Per Annum Food Blogger: £15,000 - £40,000 Per Annum Keto Chef: £18,000 - £35,000 Per Annum Course Curriculum Ketogenic Diet Module 01: 3 Benefits of Going Keto 00:03:00 Module 02: 3 Best Foods for Keto Diets 00:04:00 Module 03: 3 Easy Ways to Start Eating Keto Today 00:03:00 Module 04: 3 Keto Myths to Stop Believing Today 00:04:00 Module 05: 4 Reasons to Go Keto Now 00:04:00 Module 06: 5 Foods to Avoid on Keto 00:03:00 Module 07: An Easy Way to Lose Weight without Thinking about It 00:03:00 Module 08: Keto A Safe Alternative to Fasting 00:04:00 Module 09: Keto and Intermittent Fasting Fast and Easy Results 00:04:00 Module 10: Ketosis Made Easy 00:03:00 Assignment Assignment - Ketogenic Diet 00:00:00
Health and safety awareness training is mandatory for staff at all levels of an organisation. This is the ideal course to satisfy that requirement - a stimulating 'entry-level' programme explaining how health and safety should be managed in any working environment. The course outlines the basics of health and safety law and how organisations and individuals can become liable for health and safety offences. Roles and responsibilities for health and safety are discussed by reference to the key legislation and the expert trainer will explore with the delegates how these responsibilities are managed in practice in different types of organisation. The principles of risk assessment will be considered and their practical implementation discussed in relation to the management of the various hazards that are likely to be present in a typical workplace. This course will give staff: An understanding of health and safety law, liability and enforcement An explanation of the principles of health and safety management in the workplace and an understanding of who should be responsible for different aspects of health and safety A practical explanation of risk assessment and what constitutes a suitable and sufficient assessment A broad knowledge of the typical hazards in a workplace and how these should be managed 1 Overview of health and safety law Statute and civil law Liability and enforcement Statutory duties Contract law 2 Legislative framework The workplace - extent of responsibility / shared responsibility Relevant legislation 3 Management of Health and Safety Health and Safety at Work etc Act 1974 Management of Health and Safety at Work Regulations 1999 Workplace (Health, Safety and Welfare) Regulations 1992 Accident Reporting (RIDDOR) Consultation with Employees and Safety Committees 4 Risk management within your organisation Business risk management Health and safety risk management The principles of risk assessment Transferring the risk to contractors and third parties 5 Risk assessment exercise - 'Challenge Anneka' 6 Managing the hazards in the workplace Work equipment Lifting equipment Display screens Manual handling Fire Chemicals (COSHH) Personal protective equipment (PPE) 7 Practical exercise - Workplace inspection 8 Questions, discussion and review
Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style. Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.
Sports and Fitness: Sports and Fitness Training Course Online Whether you are a bodybuilder, a professional athlete, or simply working out to improve your health, sports nutrition is important for getting the most out of your physical activity. Better nutrition and hydration decisions can lead to improved performance, recovery, and injury prevention. If you regularly exercise and want to gain sound advice and specialist knowledge in this area, this Sports and Fitness: Sports and Fitness Training Course is perfect. This Sports and Fitness: Sports and Fitness Training Course will give you sports nutrition advice to help you understand the main nutritional areas and keep your diet well balanced, healthy, and supportive towards the fitness level you want to maintain or achieve. The purpose of this Sports and Fitness: Sports and Fitness Training Course is to teach an individual about the fundamental and advanced mechanisms of nutrition as a whole that will help an athlete perform at his or her best. Enrol today and get started on your journey to improve your career prospects with the latest skills and the power of self-belief! Courses Included with this Sports and Fitness: Sports and Fitness Training Course bundle. Course 01: Diploma in Sports Nutrition Course 02: Fitness Instructor Course 03: Sports Psychology for Coaches Course 04: Level 5 Nutritional Therapy Course Course 05: Sports First Aid Course [ Note: Free PDF certificate as soon as completing the Sports and Fitness: Sports and Fitness Training Course] Sports and Fitness: Sports and Fitness Training Course Online This Sports and Fitness: Sports and Fitness Training Course consists of 11 modules. Assessment Method of Sports and Fitness: Sports and Fitness Training Course After completing Working in Sports and Fitness: Sports and Fitness Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Sports and Fitness: Sports and Fitness Training Course After completing the Working in Sports and Fitness: Sports and Fitness Training Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Sports and Fitness: Sports and Fitness Training Course Online The Sports and Fitness: Sports and Fitness Training Course is designed for candidates who want to advance their careers as a Nutritionist, Chef, Dietician, Health Service Manager. Athletes, coaches, and personal trainers can also enrol in this Sports and Fitness: Sports and Fitness Training Course for self-improvement. Requirements Sports and Fitness: Sports and Fitness Training Course Online To enrol in this Sports and Fitness: Sports and Fitness Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports and Fitness: Sports and Fitness Training Course. Be energetic and self-motivated to complete our Sports and Fitness: Sports and Fitness Training Course. Basic computer Skill is required to complete our Sports and Fitness: Sports and Fitness Training Course. If you want to enrol in our Sports and Fitness: Sports and Fitness Training Course, you must be at least 15 years old. Career path Sports and Fitness: Sports and Fitness Training Course Online This Sports and Fitness: Sports and Fitness Training Course will help you open up opportunities in the following career paths: Sports Nutritionist Food Technologist Lead Nutritionist
The course gives you practical tools and actions to begin leading inclusively with immediate effect. You will strengthen your relationships with others, build your awareness of unconscious bias, develop your critical thinking skills, and become a senior advocate for inclusive workplace cultures. You can expect to see the results of a more inclusive culture, both internally and externally, very quickly.
This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.