1182 Trainer courses

Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prepare the SlideShow '1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Very patient Trainer. Happy to adapt course + help with problems on existing presentations. Andrea Lethbridge - CNN ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Getting Started with PowerPoint Identify the Components of the PowerPoint Interface Create a PowerPoint Presentation Accessing Help Choose the right view for the task in PowerPoint Normal view Slide Sorter view Notes Page view Outline view Add, rearrange, and delete slides in PowerPoint Working with Themes Add colour and design to my slides with themes Remove the current slide design (theme) Slide Layout What is a slide layout? Apply or change a slide layout Working with text Add text to a slide Create a new text box Format text Tables Add a table to a slide Format a Table Copy and paste a table from Word Insert an Excel spreadsheet within PowerPoint Edit Cells, Rows and Columns Delete a table Graphics Working with Clipart, and Shapes Selecting objects, shapes, pictures or text boxes Arrange a picture, shape or other object Adding Charts to Your Presentation Create a Chart Format a Chart Insert a Chart from Microsoft Excel Inserting date and slide numbers Add slide numbers to your presentation Hide slide numbers on the title slide Change where the page numbers appear on your slides Start your slide numbering with a specific number Print slides, notes, or handouts Create the Slide Show Record your slide show Preview the recorded slide show Turn slide timings off Set the slide timings manually Add or remove transitions between slides Add Animations to Text and Objects Deliver the Presentation Speakers notes Add speaker notes to your slides View your speaker notes as you deliver your slide show Who is this course for? Who is this course for? This course is designed for end users who are interested in learning the fundamentals needed to create and modify engaging presentations. Requirements Requirements General knowledge of the Windows OS Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

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Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

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Enhance your knowledge with EnergyEdge's course on flow assurance for offshore production. Join our classroom training to gain valuable insights.

If you are looking to embark on a career as a therapist specialising in facial treatments, our VTCT Level 2 Award in Facial Massage & Skincare (500/8884/1) is designed to equip you with the knowledge, practical skills and industry-required qualification to be able do this with confidence. Students will need access to a pc to complete coursework and online exams. This Level 2 course focus’ specifically on facial and skincare, it does not include other areas such as makeup, nails and waxing. This level 2 course is specifically designed for those wanting a career in advanced skin treatments. Once you have completed your Level 2 Facial and Skincare course it enables you to enrol ontoLevel 3 Facial Electotherapy course for more advanced facial treatments. Please confirm dates and availability with us prior to purchasing Who Is This Course Suitable For? Beginners who wish to enter the beauty industry. No experience is necessary. A good standard of English is necessary. Course Content You will cover: Provide facial skincare Steam Extractions Skin Types and Conditions Face Massage Client care and communication in beauty-related industries Follow health and safety practice in the salon You will have 1 assignment and exams. There is full guidance on these. You will be given access to our online portal to view tutorials in preparation for the practical dates Course Duration & Cost You will be required to do home study of treatment theory as well as 3 assignments before you attend the practical training. This will allow more time to work on models and get hands on experience. Day 1 –Exams and Demonstration – Sit exams – Facial demonstration and theory – Practical facial with types of skincare – Cover blackhead removal Day 2 – Recap | revision | discuss assignments -Facial assessments £750 includes registration, certification, portfolio and Covid Exam Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Category: ofqual

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About this Training Course This is an advanced chemistry training course for power plant chemists and boiler engineers wishing to expand their knowledge and skills, and to become more effective in their day-to-day roles dealing with thermal power plant chemistry. This 5 full-day course will provide ample opportunity for robust technical discussion and expand on advanced concepts in thermal power plant cycle chemistry. It focuses only on the steam/water aspects of the thermal power cycle. This course is a MUST for all power plant chemists and boiler engineers. It is also beneficial for anyone involved in power plant operation and maintenance because it provides guidelines and rules for improving power plant performance and reliability. Training Objectives Gain a significant increase in understanding of cycle chemistry in steam power plants and the inter-relationships between plant operation, cycle chemistry and potential failure modes due to corrosion and/or deposition throughout the cycle Gain a thorough understanding of all causes of corrosion in a steam power plant and all the methods used to reduce the corrosion rate in a steam power plant Become better equipped to effectively manage the corrosion and deposition risks in a thermal power plant Learn how to reduce failure rate in boilers and steam power plants and improve plant performance Understand condensate polishing and treatment of condensate return to industrial boilers Discover the causes of boiler water contamination and treatment programs Learn about layup and offline corrosion protection Understand water chemistry limits to prevent steam contamination by carryover Learn about boiler water chemistry guidelines and control of steam chemistry Understand high-purity make-up treatment methods Perform demineralizer calculations Perform system design calculations Gain a thorough understanding of mixed bed polishing and reverse osmosis Target Audience Power Plant Chemists Boiler Engineers Engineers involved in the operation and maintenance of power plants Managers Technicians Maintenance personnel Other technical individuals (this seminar is suitable for individuals who do not have a background in chemical engineering) Course Level Advanced Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'POWER GENERATION HANDBOOK' second edition, published by McGraw-Hill in 2012 in New York (800 pages) Water Chemistry for Thermal Power Plant Chemists and Boiler Engineers Manual (650 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Inspiraology Hypnotherapy Training (IHT) Bristol is a hypnotherapy training course set in the city of Bristol. The course is designed to take you through to level 4.

Inspiraology Hypnotherapy Training (IHT) Cardiff is a hypnotherapy training course in Cardiff. The course runs for a period of 10 months and leads to a diploma in clinical hypnotherapy.