Level 3 Sales Management is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into sales management. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. In today's dynamic business environment, managers from all over the world are constantly being challenged to make the right decisions in as fast and efficient a way as possible. This Level 3 Sales Management is specifically designed to satisfy the needs of business managers and other professionals. It embraces those aspects of management and business policy that are essential in today's business and financial scene. The course will support you in achieving your organizational goals in highly competitive and professional environments, as well as provide you with the knowledge, skills and attitudes needed by an active sales force and managers at all levels in order to function effectively. Who is this Course for? Diploma in Sales Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Sales Force Management 00:00:00 Mock Exam Mock Exam- Diploma in Sales Management 00:20:00 Final Exam Final Exam- Diploma in Sales Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Welcome to the course Introduction 00:02:00 Setting up R Studio and R crash course Installing R and R studio 00:05:00 Basics of R and R studio 00:10:00 Packages in R 00:10:00 Inputting data part 1: Inbuilt datasets of R 00:04:00 Inputting data part 2: Manual data entry 00:03:00 Inputting data part 3: Importing from CSV or Text files 00:06:00 Creating Barplots in R 00:13:00 Creating Histograms in R 00:06:00 Basics of Statistics Types of Data 00:04:00 Types of Statistics 00:02:00 Describing the data graphically 00:11:00 Measures of Centers 00:07:00 Measures of Dispersion 00:04:00 Introduction to Machine Learning Introduction to Machine Learning 00:16:00 Building a Machine Learning Model 00:08:00 Data Preprocessing for Regression Analysis Gathering Business Knowledge 00:03:00 Data Exploration 00:03:00 The Data and the Data Dictionary 00:07:00 Importing the dataset into R 00:03:00 Univariate Analysis and EDD 00:03:00 EDD in R 00:12:00 Outlier Treatment 00:04:00 Outlier Treatment in R 00:04:00 Missing Value imputation 00:03:00 Missing Value imputation in R 00:03:00 Seasonality in Data 00:03:00 Bi-variate Analysis and Variable Transformation 00:16:00 Variable transformation in R 00:09:00 Non Usable Variables 00:04:00 Dummy variable creation: Handling qualitative data 00:04:00 Dummy variable creation in R 00:05:00 Correlation Matrix and cause-effect relationship 00:10:00 Correlation Matrix in R 00:08:00 Linear Regression Model The problem statement 00:01:00 Basic equations and Ordinary Least Squared (OLS) method 00:08:00 Assessing Accuracy of predicted coefficients 00:14:00 Assessing Model Accuracy - RSE and R squared 00:07:00 Simple Linear Regression in R 00:07:00 Multiple Linear Regression 00:05:00 The F - statistic 00:08:00 Interpreting result for categorical Variable 00:05:00 Multiple Linear Regression in R 00:07:00 Test-Train split 00:09:00 Bias Variance trade-off 00:06:00 Test-Train Split in R 00:08:00 Regression models other than OLS Linear models other than OLS 00:04:00 Subset Selection techniques 00:11:00 Subset selection in R 00:07:00 Shrinkage methods - Ridge Regression and The Lasso 00:07:00 Ridge regression and Lasso in R 00:12:00 Classification Models: Data Preparation The Data and the Data Dictionary 00:08:00 Importing the dataset into R 00:03:00 EDD in R 00:11:00 Outlier Treatment in R 00:04:00 Missing Value imputation in R 00:03:00 Variable transformation in R 00:06:00 Dummy variable creation in R 00:05:00 The Three classification models Three Classifiers and the problem statement 00:03:00 Why can't we use Linear Regression? 00:04:00 Logistic Regression Logistic Regression 00:08:00 Training a Simple Logistic model in R 00:03:00 Results of Simple Logistic Regression 00:05:00 Logistic with multiple predictors 00:02:00 Training multiple predictor Logistic model in R 00:01:00 Confusion Matrix 00:03:00 Evaluating Model performance 00:07:00 Predicting probabilities, assigning classes and making Confusion Matrix in R 00:06:00 Linear Discriminant Analysis Linear Discriminant Analysis 00:09:00 Linear Discriminant Analysis in R 00:09:00 K-Nearest Neighbors Test-Train Split 00:09:00 Test-Train Split in R 00:08:00 K-Nearest Neighbors classifier 00:08:00 K-Nearest Neighbors in R 00:08:00 Comparing results from 3 models Understanding the results of classification models 00:06:00 Summary of the three models 00:04:00 Simple Decision Trees Basics of Decision Trees 00:10:00 Understanding a Regression Tree 00:10:00 The stopping criteria for controlling tree growth 00:03:00 The Data set for this part 00:03:00 Importing the Data set into R 00:06:00 Splitting Data into Test and Train Set in R 00:05:00 Building a Regression Tree in R 00:14:00 Pruning a tree 00:04:00 Pruning a Tree in R 00:09:00 Simple Classification Tree Classification Trees 00:06:00 The Data set for Classification problem 00:01:00 Building a classification Tree in R 00:09:00 Advantages and Disadvantages of Decision Trees 00:01:00 Ensemble technique 1 - Bagging Bagging 00:06:00 Bagging in R 00:06:00 Ensemble technique 2 - Random Forest Random Forest technique 00:04:00 Random Forest in R 00:04:00 Ensemble technique 3 - GBM, AdaBoost and XGBoost Boosting techniques 00:07:00 Gradient Boosting in R 00:07:00 AdaBoosting in R 00:09:00 XGBoosting in R 00:16:00 Maximum Margin Classifier Content flow 00:01:00 The Concept of a Hyperplane 00:05:00 Maximum Margin Classifier 00:03:00 Limitations of Maximum Margin Classifier 00:02:00 Support Vector Classifier Support Vector classifiers 00:10:00 Limitations of Support Vector Classifiers 00:01:00 Support Vector Machines Kernel Based Support Vector Machines 00:06:00 Creating Support Vector Machine Model in R The Data set for the Classification problem 00:01:00 Importing Data into R 00:08:00 Test-Train Split 00:09:00 Classification SVM model using Linear Kernel 00:16:00 Hyperparameter Tuning for Linear Kernel 00:06:00 Polynomial Kernel with Hyperparameter Tuning 00:10:00 Radial Kernel with Hyperparameter Tuning 00:06:00 The Data set for the Regression problem 00:03:00 SVM based Regression Model in R 00:11:00 Assessment Assessment - Machine Learning Masterclass 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Safety, Security & Situational Awareness For Everyone The S3AFE™ Skills Program covers the fundamentals of situational awareness, demonstrates how to translate human behaviour, recognise observable indicators, both verbal and non-verbal and communicate or act in a way that will pre-empt violence. Course curriculum 1 Welcome & Administration How to navigate the learning platform Enrollment Process Trouble Shooting Student booklet - Note: Please download it and use it to take notes and follow the course. 2 Physiological Effects Lesson 1 - Introduction to S3AFE ACT Video Lesson 2 - Maslow & the Left of bang model Lesson 3 - Principles of Real-time Behaviour Lesson 4 - The Predator Mindset Lesson 5 - Dynamics of the brain in times of Stress or Under Threat Test 1 - Physiological Effects 3 Non-Verbal Communication Lesson 6 - Kinesics.pdf Behavioural analysis Lesson 7 - Pacifying behaviour Lesson 8 - Behavioural Indicators Handout 1 - Kinesic Cues Test 2 - Non-verbal Communication 4 Proxemics & Atmospherics Lesson 9 - Introduction to Proxemics Lesson 10 - Proxemics, distance and threat Lesson 11 - Being MADE Lesson 12 - Introduction to Atmospherics Lesson 13 - What atmospherics tell us Test 3 - Proxemics & Atmospherics 5situatiionalSafety & Security Lesson 14 - Colour Codes of Awareness.pdf Handout 2 - Colour Codes of Awareness Lesson 15 - Colour Coded Risk Evaluation.pdf Handout 3 - Risk Evaluation Guide Handout 4 - Recommended Reading List Final Assessment Training and Evaluation Feedback Form
Description: The Operation and Security Management Diploma course teaches both Operational Management and Security Management concepts and techniques. Throughout the course, you will learn the basics of operation management, human resource management, assets management, supply chain management, and cost management. Then the course covers the concepts, skills and techniques of Security Management such as types of security threats, identity theft, piracy, data classification, ways of protecting your digital information, malware and more. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operation and Security Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operation and Security Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Operation and Security Management Diploma - Updated Version Module 01: Introduction To Operations Management Introduction To Operations Management 00:23:00 Module 02: Project Management Project Management 00:22:00 Module 03: Business Development And Succession Planning Business Development And Succession Planning 00:27:00 Module 04: Process Management Process Management 00:26:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:23:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:23:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:19:00 Module 09: Quality Management Quality Management 00:23:00 Module 10: Managing Risk And Recovery Managing Risk And Recovery 00:29:00 Module 11: Performance Management Performance Management 00:21:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:19:00 Module 15: Conflict Management Conflict Management 00:17:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:40:00 Module 18: Business Environment Business Environment 00:19:00 Module 19: Business Writing Skills Business Writing Skills 00:39:00 Operation and Security Management Diploma - Old Version Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 05 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 06 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Module 07 The Basics Of Security Management 00:15:00 Security Management Planning And Implementing 00:15:00 How to Build a Security Management Team 00:15:00 The Role And Responsibilities of a Security Officer 00:30:00 Security Management Governance 00:15:00 Organizational Security Models 00:30:00 Understanding Risk, Threat, And Vulnerability 00:15:00 Information Risk Management 00:30:00 Different Types of Crimes 00:15:00 Understanding What Burglaries Are 00:15:00 Definition and Dangers of Hijacking 00:15:00 Domestic Violence in the Workplace 00:30:00 Child abuse: Identification, Reporting, and Prevention 00:30:00 Sexual Violence: Prevention Strategies 00:15:00 Module 08 Types of Security Threats 00:29:00 Social Engineering 00:31:00 Identity Theft 00:29:00 Data Classification 00:28:00 Protecting Your Digital Information 00:45:00 Malware 00:17:00 Security from End-to-End 00:27:00 Piracy 00:16:00 Security Policies 00:17:00 Moving Forward 00:12:00 Mock Exam Mock Exam- Operation and Security Management Diploma 00:30:00 Final Exam Final Exam- Operation and Security Management Diploma 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Follow your dreams by enrolling on the Business Process and Operation Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Business Process and Operation Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Business Process and Operation Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Business Process and Operation Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Business Process and Operation Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Business Process and Operation Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Business Process and Operation Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Business Process and Operation Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Business Process and Operation Management course. The Business Process and Operation Management course is designed by industry experts and is tailored to help you learn new skills with ease. The Business Process and Operation Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Business Process and Operation Management when it suits you. Access the Business Process and Operation Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Business Process and Operation Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Business Process and Operation Management now and start learning instantly! What You Get Out Of Studying Business Process and Operation Management With Janets: Receive a digital Certificate upon successful completion of the Business Process and Operation Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Business Process and Operation Management training course is delivered through Janets' online learning platform. Access the Business Process and Operation Management content from any internet-enabled device whenever or wherever you want to. The Business Process and Operation Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Business Process and Operation Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Business Process and Operation Management course. After successfully passing the Business Process and Operation Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Business Process and Operation Management qualification. Certification All students who successfully complete the Business Process and Operation Management course can instantly download their digital certificate. You can also purchase a hard copy of the Business Process and Operation Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Business Process and Operation Management is ideal for those who already work in this sector or are an aspiring professional. This Business Process and Operation Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Business Process and Operation Management is open to all students and has no formal entry requirements. To study the Business Process and Operation Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Business Process and Operation Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Business Process and Operation Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam- Business Process and Operation Management 00:30:00 Final Exam Final Exam- Business Process and Operation Management 00:30:00
Overview of Plumber - Professional Plumbing The demand for skilled plumbers is growing across the UK, with over 120,000 active plumbers working in homes and businesses. Plumbing is an important job that supports public health, safety, and comfort. The Plumber - Professional Plumbing course is made for learners who want to start a strong and steady career in this field. This course teaches the basics of plumbing, including how drains, vents, home plumbing systems, and central heating units work. Each module in the Plumber - Professional Plumbing course is designed to help learners understand UK plumbing rules and the tools used on the job. You will learn about plumbing materials, how to install and repair systems, and understand the words commonly used in this trade. Whether you are fixing a leaking pipe, fitting a bathroom, or setting up a hot water system, the course covers useful topics that match real-life plumbing needs. As more buildings are built and old systems are repaired, the need for trained plumbers keeps rising. The Plumber - Professional Plumbing course helps learners get ready for these jobs with easy-to-follow lessons and clear explanations. If you are interested in learning about this trade, the Plumber - Professional Plumbing course offers a simple and helpful way to start. It’s a smart choice for anyone looking to work in plumbing across the UK. Learning Outcomes By the end of the Plumber - Professional Plumbing course, you will be able to: Understand the plumbing rules and standards used in the UK. Identify the main parts of a plumbing system. Know how to use common plumbing tools and materials. Explain how local plumbing systems work. Describe how home plumbing and heating systems are put together. Learn about basic plumbing jobs like installations, repairs, and dealing with drains and fixtures. Who is this Course For This course is a good fit for: People who want to learn how plumbing works at home. Beginners who are curious about plumbing tools, repairs, and fittings. Homeowners who want to fix simple plumbing problems themselves. Learners interested in heating systems and hot water setups. Anyone who wants to understand key plumbing materials and terms. Process of Evaluation After studying the Plumber - Professional Plumbing Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Plumber - Professional Plumbing Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Plumber – Professional Plumbing course. Career Path After completing the Plumber - Professional Plumbing course, you can look into roles like: Domestic Plumber – £22,000 to £38,000 per year Maintenance Operative – £20,000 to £32,000 per year Heating Engineer – £25,000 to £42,000 per year Pipefitter – £24,000 to £36,000 per year Plumbing Installer – £21,000 to £34,000 per year Course Curriculum Plumber - Professional Plumbing The UK Standards for Plumbing 01:00:00 The Basic Components of Plumbing 00:30:00 The Plumbing Tools 00:30:00 Principles of Effective Local Plumbing Systems 00:30:00 The Home Plumbing System 00:30:00 Plumbing Fixtures 00:15:00 Drains & Vents 00:10:00 Understanding The Components Of A Central Heating System 00:05:00 Domestic Hot Water System Installation 00:15:00 Plumbing Installations 00:15:00 Plumbing Repairs 00:15:00 Plumbing Materials & Skills 00:15:00 Glossary and Appendix 00:15:00
Follow your dreams by enrolling on the Legal Secretary and Minute Taking course today and develop the experience, skills and knowledge you need to enhance your professional development. Legal Secretary and Minute Taking will help you arm yourself with the qualities you need to work towards your dream job. Study the Legal Secretary and Minute Taking training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Legal Secretary and Minute Taking course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Legal Secretary and Minute Taking course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Legal Secretary and Minute Taking course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Legal Secretary and Minute Taking course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Legal Secretary and Minute Taking course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Legal Secretary and Minute Taking course. The Legal Secretary and Minute Taking course is designed by industry experts and is tailored to help you learn new skills with ease. The Legal Secretary and Minute Taking is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Legal Secretary and Minute Taking when it suits you. Access the Legal Secretary and Minute Taking course modules from any internet-enabled device, including computers, tablets, and smartphones. The Legal Secretary and Minute Taking course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Legal Secretary and Minute Taking now and start learning instantly! What You Get Out Of Studying Legal Secretary and Minute Taking With Janets: Receive a digital Certificate upon successful completion of the Legal Secretary and Minute Taking course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Legal Secretary and Minute Taking training course is delivered through Janets' online learning platform. Access the Legal Secretary and Minute Taking content from any internet-enabled device whenever or wherever you want to. The Legal Secretary and Minute Taking course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Legal Secretary and Minute Taking course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Legal Secretary and Minute Taking course. After successfully passing the Legal Secretary and Minute Taking course exam, you will be able to apply for a CPD-accredited certificate as proof of your Legal Secretary and Minute Taking qualification. Certification All students who successfully complete the Legal Secretary and Minute Taking course can instantly download their digital certificate. You can also purchase a hard copy of the Legal Secretary and Minute Taking course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Legal Secretary and Minute Taking is ideal for those who already work in this sector or are an aspiring professional. This Legal Secretary and Minute Taking course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Legal Secretary and Minute Taking is open to all students and has no formal entry requirements. To study the Legal Secretary and Minute Taking course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Legal Secretary and Minute Taking is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Legal Secretary and Minute Taking and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:00:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Legal Secretary and Minute Taking 00:30:00 Final Exam Final Exam- Legal Secretary and Minute Taking 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Energy Management Mini Bundle offers a smart mix of technical systems and regulatory awareness. From heating and ventilation to gas operations and renewable alternatives, this bundle gives you insight into how modern energy setups are structured—and kept safe. With modules on PUWER (Provision and Use of Work Equipment Regulations) and basic electrical engineering, it supports those managing energy equipment or supporting technical environments. Whether you're looking at solar or sockets, this course keeps the voltage under control and the learning consistent. ✅ Learning Outcomes Understand core systems used in renewable energy installations. Learn basic concepts in domestic and trade-level gas engineering. Explore HVAC components and general maintenance structures. Gain clarity on PUWER guidelines and equipment responsibilities. Identify common electrical functions within energy-based systems. Navigate energy-related processes in regulated environments. ✅ Who is this Course For Learners interested in energy systems and technical frameworks. Staff working near gas or electrical installations and equipment. HVAC support workers seeking system knowledge and basics. Admins assisting in energy compliance or risk documentation. Junior engineers involved in gas, HVAC, or renewables. Facilities staff maintaining heating, gas or ventilation areas. Safety personnel working around equipment-based operations. Energy consultants building familiarity with infrastructure systems. ✅ Career Path Energy Support Technician – £30,000 average UK salary HVAC Assistant – £28,000 average UK salary Junior Gas Engineer – £32,000 average UK salary Electrical Systems Assistant – £29,500 average UK salary PUWER Compliance Clerk – £27,500 average UK salary Renewable Energy Trainee – £31,000 average UK salary