Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service. Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe. Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00
Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management
[Private Investigator 8 in 1 Bundle] Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the Private Investigator bundle training. Study the Private Investigator Bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Private Investigator Bundle. Designed to build your competent skill set and enable you to do the best job possible, the Private Investigator Bundle is ideal for those who aim to be the best in their fields. Our Private Investigator Bundle Course contains 8 of our premium and popular courses for one discounted price: Course 01: Criminal Investigator Course 02: Criminal Intelligence & Counterterrorism Analysis Course 03: Accident Investigation Course 04: Criminal Law Course 05: Interrogations And Confessions Psychology Course 06: Anti-Money Laundering (AML) Course 07: Decision-Making in High-Stress Situations Course 08: Online Time Management Training Students can expect to complete this Bundle Program in around 30 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Private Investigator Bundle Package. All the courses under this Private Investigator Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of this Private Investigation Bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive Private Investigator Bundle, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the Private Investigator Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle. Why Train with the Academy for Health & Fitness? All-in-one package of 5 Premium Bundle Opportunity to earn a certificate accredited by CPD after completing this Bundle Course Interactive Bundle Courses material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Private Investigator program in your own time, at your own pace Each of our students gets full 24/7 tutor support Start your learning journey straight away with this Private Investigator Bundle and take a step toward a brighter future! *** Course Curriculum *** Our Private Investigator Bundle Courses consist of the following learning modules: ***Criminal Investigator*** Module 01: Required Skills to Become a Criminal Investigator Module 02: An Introduction to a Private Detective Module 03: Criminal Intelligence Module 04: Crime Scene Investigation Module 05: Collecting and Packaging Physical Evidence Module 06: Fingerprints: Your Personal Signature Module 07: DNA Analysis Module 08: Criminology and Criminal Psychology Module 09: Violent Crimes and Cyber Criminology Module 10: Business Theft and fraud Module 11: Domestic Investigation and Types Module 12: Victimology Module 13: Dealing with Crime Module 14: Tracing and Surveillance Techniques Module 15: Effective Interrogation Techniques Module 16: Basic Operations of Firearms Module 17: Firearms Examination Module 18: Forensic Psychology Module 19: The Criminal Justice System in England and Wales Assessment Process Once you have completed all the modules in the Private Investigator Bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Private Investigator Bundle Courses Right for You? This Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Private Investigator Bundle is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements The Private Investigator Bundle course does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This bundle allows you to study at your speed and grow a quality skillset. Career path This Bundle course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Private Investigator Bundle course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Interview Skills Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Special Offers of this Interview Skills Course This Interview Skills Course includes a FREE PDF Certificate. Lifetime access to this Interview Skills Course Instant access to this Interview Skills: Interview Skills Course Get FREE Tutor Support from Monday to Friday in this Interview Skills: Interview Skills Course ***Interview Skills Bundle Course Course 01: Interview Skills Course 02: Dealing With Difficult People Course 03: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Interview Skills course] Interview Skills Course Curriculum of Interview Skills Industry Experts Designed this Interview course into 2 detailed modules. Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview --------------------- Assessment Method of Interview Skills After completing each module of the Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Interview Skills After completing the MCQ/Assignment assessment for this Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Interview: Interview Skills The Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements Interview: Interview Skills There are no specific requirements for this Interview Skills Course because it does not require any advanced knowledge or skills. Career path Interview: Interview Skills Certificates Certificate of completion Digital certificate - Included
Hospitality Management Online The purpose of this Hospitality Management qualification is to provide practical guidance and specialist knowledge on topics such as housekeeping, catering, front office operations, quality of service, and staff training needs. This Hospitality Management is a comprehensive training course for new managers and aspiring professionals in the hospitality and tourism sector. This Hospitality Management will provide you with a solid understanding of the hospitality industry and its key areas, focusing on the various types of hotels and hospitality roles. This Hospitality Management will teach you how to manage all hotel operations and create an effective service management program that incorporates safety, security, quality, and modern technology. After completing this Hospitality Management training course, you will gain all of the necessary skills and knowledge to become a successful Hotel Manager, with a recognised qualification to advance your career. Other Courses of Hospitality Management Course 01: Level 2 Certificate in Hospitality Management Course 02: Level 4 Time Management Course 03: Level 3 Supervising Food Safety in Catering Other Benefits of Hospitality Management Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Hospitality Management course] Hospitality Management Course Curriculum of Hospitality Management Module 01: An Overview of Hospitality Module 02: Understanding Hospitality Management Assessment Method of Hospitality Management After completing each module of the Hospitality Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Hospitality Management After completing the MCQ/Assignment assessment for this Hospitality Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Hospitality Management This Hospitality Management course is suitable for anyone who works in or aspires to work in the hospitality industry, which includes the following professions: Hospitality Manager Hotel Manager Housekeeping Manager Catering Manager Requirements Hospitality Management There are no specific requirements for this Hospitality Management course because it does not require any advanced knowledge or skills. Career path Hospitality Management Certificates Certificate of completion Digital certificate - Included
Blooming Spring Deal of The Year is Live Now ** Offer Ends Soon; Hurry Up!! ** School Administrator 4 in 1 Bundle Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the bundle training. Study the School Administrator Bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Bundle. Designed to build your competent skill set and enable you to do the best job possible, the Bundle is ideal for those who aim to be the best in their fields. Our Bundle contains 4 of our premium courses for one discounted price: Course 01: Online School Administrator Training Course 02: Office Management Course 03: Remote Teaching Strategies Course 04: Educational Psychology & Development Course Students can expect to complete this School Administrator Bundle Program in around 25 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle Package. All the courses under this School Administrator Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Students who successfully complete this program will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive School Administrator Bundle, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the School Administrator Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course. Why Train with the Academy for Health & Fitness? All-in-one package of 4 Premium Bundle Opportunity to earn a certificate accredited by CPD after completing this Bundle course Interactive material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the School Administrator Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the right now and you'll have immediate access to all of the Bundle materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Start your learning journey straight away with this School Administrator Bundle and take a step toward a brighter future! ****Course Curriculum**** Course 01: Online School Administrator Training Module-01: Introduction to School Administration Module-02: Types of Schools In The UK Module-03: Workplace Development Module-04: Creating and Maintaining a School Culture Module-05: Educational Administration and Management Module-06: Safeguarding Students Module-07: Child Development Module-08: Serious Behavioural Issues and Problems of Students Module-09: Managing School Premises Module-10: Safety and Maintenance As an Administrator Module-11: Self-Management and Dealing with Stress Course 02: Office Management Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Course 03: Remote Teaching Strategies Module 1: Introduction to Remote Teaching Module 2: Remote Teaching Strategies Module 3: Remote Teaching Tools Module 4: Remote Teaching Methods Module 5: Instructional Strategies & Final Tips Course 04: Educational Psychology & Development Course Module 01: Educational Psychology: An Overview Module 02: Educational Psychology and its History Module 03: Behavioural Views of Learning Module 04: Cognitive Development Module 05: Social, Moral and Emotional Development Module 06: Constructivism and Motivation Module 07: Dyslexia and Learning Difficulties Module 08: Applying Educational Psychology to Teaching Module 09: Effective Instruction and Technology in Education Module 10: Opportunities and Careers in Educational Psychology Assessment Process Once you have completed all the modules in the School Administrator Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Description: Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Features Lectures 17 Quizzes 0 Duration 6 Hours 30 Minutes Skill level Beginner Language English Students 40 Assessments Yes Project Management Lecture1.1 Introduction to Project Management Lecture1.2 Project Planning and Control Lecture1.3 Project Scheduling and Time Management Lecture1.4 Project Cost Management Lecture1.5 Project Quality Management Lecture1.6 Project Risk Management Lecture1.7 Project Procurement Management Lecture1.8 Project Stakeholder Management Lecture1.9 Project Closure and Evaluation Lecture1.10 Agile Project Management Show more items Order Certificate Lecture2.1 Order Certificate FAQs What is the format of the Project Management course? The course is self-paced and consists of video lectures, quizzes, and hands-on exercises. What is the duration of the course? The course is self-paced, so you can complete it at your own pace and schedule. Do I need any prior experience or qualifications to enrol in the course? No, there are no prerequisites for the course. Anyone with an interest in Project Management can enrol. What type of support is available during the course? Full tutor support is available from Monday to Friday, and you can also access 24/7 help or advice from our email and live chat teams.
Office Admin, Secretarial and PA Diploma Overview A PA or administrator needs to handle a variety of tasks, from scheduling meetings to composing business letters. Consequently, hiring managers search for people who have the knowledge and experience necessary to perform these diverse job responsibilities. The Office Admin, Secretarial and PA Diploma Course is intended to help you get the necessary abilities to impress hiring managers. In just a few easy steps, it will educate you on every essential aspect of working as a secretary. The Office Admin, Secretarial and PA Diploma Course will teach you the principles of administrative administration. You will become an expert organizer with the aid of this training. Additionally, you will get the chance to hone your meeting management skills. You will also learn the necessary abilities for business writing from the instructive lessons. You will be able to gain a thorough grasp of Microsoft Word, Excel, and PowerPoint with this course. Lastly, the training will assist you in raising your self-esteem and confidence levels. This Office Office Admin, Secretarial and PA Diploma Course will not only teach you useful skills but also provide you with a certificate of accomplishment. This certification can help you get your ideal career and serve as great evidence of your ability. Enrol now, don't wait! Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Office Admin, Secretarial and PA Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Office Admin, Secretarial and PA Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Admin, Secretarial and PA Diploma Introduction to Personal Assistant 00:19:00 Introduction to Office Administration 00:15:00 Skills of an Effective Administrator 00:17:00 Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Business Etiquette 00:20:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Diary Management and Note taking 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00