Venture into the dynamic realm of operations management with our comprehensive course, crafted to mold you into a master of operational excellence. This educational odyssey starts with an introduction to the fundamentals of operations management, laying the groundwork for a deep dive into the intricacies of efficient and effective business operations. As you navigate through the modules, you will encounter the strategic world of project management, a cornerstone in driving successful business initiatives. Imagine orchestrating the symphony of business development, process, and supply chain management, harmonizing each aspect to create a seamless operational flow. This course meticulously guides you through advanced concepts like planning and forecasting, procurement, and manufacturing operations, each module building upon the last to create a robust understanding of the field. Delve into the critical areas of quality management, risk mitigation, and performance optimization. Towards the latter modules, the course enriches your managerial skill set, focusing on talent management, communication, negotiation, and conflict resolution, essential for navigating the complexities of the contemporary business landscape. Learning Outcomes Attain a solid foundation in operations management principles. Develop strategic project management skills. Master the essentials of supply chain and process management. Learn effective techniques in planning, forecasting, and procurement. Enhance skills in quality, risk, and performance management. Why choose this Operations Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Operations Management course for? Aspiring operations managers seeking comprehensive knowledge. Business professionals aiming to refine operational strategies. Individuals interested in a career in supply chain management. Managers looking to enhance their project management skills. Entrepreneurs seeking to optimize their business operations. Career path Operations Manager - £30,000 to £55,000 Project Manager - £33,000 to £50,000 Supply Chain Coordinator - £25,000 to £40,000 Quality Assurance Manager - £30,000 to £45,000 Risk Management Specialist - £35,000 to £55,000 Business Development Executive - £28,000 to £50,000 Prerequisites This Operations Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Operations Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Operations Management Introduction to Operations Management 00:23:00 Module 02: Project Management Project Management 00:22:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:27:00 Module 04: Process Management Process Management 00:26:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:23:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:23:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:19:00 Module 09: Quality Management Quality Management 00:23:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:29:00 Module 11: Performance Management Performance Management 00:21:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:19:00 Module 15: Conflict Management Conflict Management 00:17:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:40:00 Module 18: Business Environment Business Environment 00:19:00 Module 19: Business Writing Skills Business Writing Skills 00:39:00
Business Administration is the study of different management departments and roles of the components in business. In business administration, you need to learn about the principles, Organizations, Decision making and Leadership. Through this course, you will also learn all the knowledge and information management, its characteristics, its nature, levels and principles. Payroll is a very big part of any company, as it helps manage the company's finances when it comes to employee salaries. There is a huge demand for people who can use their skills in this department as there are a lot of numbers that need to be taken care of. You will also learn the basics of payroll and managing it efficiently through the course. Find out how to manage business and its clients and employee payroll system in this course. Course Highlights Business Administration and Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Administration and Management into 49 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 11 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Administration and Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Administration and Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Administration and Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Administration and Management - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Quality Management 00:21:00 Managing Risk and Recovery 00:26:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Administration and Management - Old Version Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Managing Payroll What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00
Explore effective strategies for thriving in the evolving landscape of hybrid workplaces. As organizations embrace the combination of remote work and in-person office presence, gain insights into the advantages of this model for both employees and employers. Discover how flexibility, increased talent acquisition, enhanced productivity, reduced expenses, and improved business continuity contribute to the sustainability and success of hybrid workplaces. Learn key practices, from creating dedicated workspaces and maintaining routines to setting goals, engaging proactively, prioritizing communication, and embracing technology, that empower individuals to excel in this dynamic work environment. Learning Objectives Construct a dedicated and productive remote workspace, considering factors such as comfort, organization, and freedom from distractions, to enhance focus and work-life balance.;Develop effective time management skills and routines, including setting clear boundaries, prioritizing tasks, and scheduling breaks, to optimize productivity and prevent burnout in a hybrid work setting.;Enhance your communication and collaboration skills with the steps to accurately engage in virtual meetings, share ideas, and foster effective teamwork, ensuring successful interactions in the hybrid workspace.
ð Unlock Your Potential with 'Strategic Achievement Mastery' ð Are you ready to elevate your life to new heights and achieve unprecedented success? Introducing our groundbreaking online course: 'Strategic Achievement Mastery.' ð What Is 'Strategic Achievement Mastery'? This transformative course is not just another self-help program-it's a strategic roadmap designed to empower you with the skills and mindset necessary to conquer your goals and realize your dreams. Whether you're aiming for professional success, personal fulfillment, or a combination of both, this course is your key to unlocking the door to unlimited possibilities. ð¯ What You'll Gain: 1ï¸â£ Strategic Vision: Develop a crystal-clear vision for your future and create a strategic plan to turn your dreams into reality. Learn how to set goals that inspire and motivate you, and discover the power of focused intention. 2ï¸â£ Execution Excellence: Master the art of execution by breaking down big goals into manageable steps. Uncover the secrets of effective time management, productivity, and discipline that successful individuals use to achieve remarkable results. 3ï¸â£ Peak Performance Mindset: Cultivate a mindset of resilience, positivity, and peak performance. Overcome self-limiting beliefs, embrace challenges, and turn setbacks into stepping stones toward success. 4ï¸â£ Effective Communication: Hone your communication skills to build powerful relationships and influence others positively. Learn the art of persuasion and negotiation, crucial skills for navigating both professional and personal spheres. 5ï¸â£ Adaptability and Innovation: Thrive in an ever-changing world by developing adaptability and fostering innovation. Discover how to turn challenges into opportunities and stay ahead of the curve in your industry. ð¡ Course Features: Engaging Video Lessons Interactive Workshops and Exercises Personalized Progress Tracking Exclusive Community Access Q&A Sessions with Industry Experts ð Who Can Benefit: Entrepreneurs and Business Professionals Students and Graduates Career Changers and Job Seekers Anyone Seeking Personal Growth and Success ð Ready to Transform Your Life? Enroll Today! ð Course Curriculum Strategic Achievement Mastery Introduction To Goal Setting 00:00 Vision Vs Execution 00:00 Execution Without Intention 00:00 Strategic Execution - Part 1 00:00 Strategic Execution - Part 2 00:00 Setting Powerful Goals The Smart Way 00:00 The Importance Of Performance Coaching 00:00 Why People Fail To Reach Their Goals 00:00 Overcoming The Fear Of Failure 00:00 Final Ideas & Tips 00:00
The Office Admin is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Office Admin consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Office Administration Introduction to Office Administration 00:16:00 Module 2: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 3: Business Writing Skills Business Writing Skills 00:42:00 Module 4: Microsoft Office Skills Microsoft Office Skills 00:07:00 Module 5: Business Telephone Skills Business Telephone Skills 00:21:00 Module 6: Diary Management and Note taking Diary Management and Note taking 00:23:00 Module 7: Time Management Time Management 00:37:00 Module 8:Organisational Skills Organisational Skills 00:27:00 Module 9: Communication Skills Communication Skills 00:27:00 Module 10: Customer Service Customer Service 00:18:00 Module 11: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 12: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 13: Travel Arrangements Travel Arrangements 00:26:00 Module 14: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 15: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00 Module 16: Business Etiquette Business Etiquette 00:21:00 Mock Exam Mock Exam - Office Admin Diploma 00:20:00 Final Exam Final Exam - Office Admin Diploma 00:20:00 Assignment Assignment - Office Admin 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Nurture the next generation with our Level 1 Introductory Certificate in Caring for Children Under Five course. This Level 1 Introductory Certificate in Caring for Children Under Five course will help you in developing a variety of skills and attributes required to work with children under the age of five, preparing you to work in nurseries or other childcare settings. Through this Level 1 Introductory Certificate in Caring for Children Under Five course, you will develop vital skills in areas such as child development, care, play and healthy eating. Enrol in our Level 1 Introductory Certificate in Caring for Children Under Five course today to pursue your dreams and gain the experience, skills, and knowledge required to work with children under the age of five. Learning Outcomes After completing this course, learner will be able to: Learn techniques to improve your own organisational skills Know how to developing a personal progression plan Know how to provide an activity to support children's emotional and social needs Understand planning a safe childcare environment Understand providing an activity to encourage children to Eat Healthily Why Choose Level 1 Introductory Certificate in Caring for Children Under Five Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 1 Introductory Certificate in Caring for Children Under Five developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 1 Introductory Certificate in Caring for Children Under Five course. ***Others Benefits of this Level 1 Introductory Certificate in Caring for Children Under Five Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 1 Introductory Certificate in Caring for Children Under Five course] Detailed Course Curriculum of this Level 1 Introductory Certificate in Caring for Children Under Five Course: Module 1: Being Organised Explore techniques to improve your own organisational skills Time-management techniquesOrganisational techniquesPlanners to organise timeReview own time-management and organisational skills Module 2: Developing a Personal Progression Plan Benefits and purpose of developing a progression plan Finding out about progression opportunities Setting a progression goal Identifying the skills and behaviours needed to meet progression goal Reviewing own skills and behaviours against progression goal Creating a progression plan Module 3: Providing an Activity to Support Children's Emotional and Social Needs Factors to consider when planning activities to meet children's emotional and social needs Skills for meeting children's emotional and social needs through activities Module 4: Planning a Safe Childcare Environment Skills for identifying and reducing hazards and risks Module 5: Providing an Activity to Encourage Children to Eat Healthily Healthy nutrition for children Food activities for children Preparation skills for activities to promote healthy eating Assessment Method After completing each module of the Level 1 Introductory Certificate in Caring for Children Under Five, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 1 Introductory Certificate in Caring for Children Under Five course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 1 Introductory Certificate in Caring for Children Under Five course is ideal for anyone who wants to develop their knowledge of the childcare industry. Requirements Students who intend to enrol in this Level 1 Introductory Certificate in Caring for Children Under Five course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Level 1 Introductory Certificate in Caring for Children Under Five course may lead you to a variety of career opportunities. Such as- Nursery Childcare and Education Early Years Education Certificates Certificate of completion Digital certificate - Included
***Don't Spend More; Spend Smart*** Life Just Got Better! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Quality Assurance (QA) Manager Now Tired of browsing and searching for the Quality Assurance (QA) Manager course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Quality Assurance (QA) Manager bundle that has everything you need to succeed in Quality Assurance (QA) Manager and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Quality Assurance (QA) Manager bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Quality Assurance (QA) Manager course that will enhance your skills and prepare you for the competitive job market. This Quality Assurance (QA) Manager Bundle Consists of the following Premium courses: Course 01: Quality Assurance Course 02: Quality Management Course 03: Operations Management Course 04: Quality Management and Strategic Training - ISO 9001 Course 05: Quality Tools and Problem-Solving Methods Course 06: Diploma in Lean Process and Six Sigma Course 07: Process Improvement: Reduce Waste Course 08: Facilities Management Level 3 Course 09: Compliance & Business Risk Management Course 10: Commercial Law 2021 Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: GDPR Data Protection Level 5 Course 14: Time Management Key features of this Quality Assurance (QA) Manager course: This Quality Assurance (QA) Manager bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Quality Assurance (QA) Manager is entirely online 24/7 Learner support The Quality Assurance (QA) Manager bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Quality Assurance (QA) Manager expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Quality Assurance (QA) Manager from any place in your own time without travelling for classes. The Quality Assurance (QA) Manager bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Quality Assurance (QA) Manager expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Quality Assurance (QA) Manager from any place in your own time without travelling for classes. Course Curriculum of Quality Assurance (QA) Manager: Course 01: Quality Assurance Introduction (Various Types of Testing) Functional Testing Rally Tool (Part - I) Rally Tool (Part - II) Documentation Waterfall Methodology Agile Methodology Introduction QA Revision Introduction to QTP Introduction to LoadRunner ----- 13 more Quality Assurance (QA) Manager courses-------- How will I get my Quality Assurance (QA) Manager Certificate? After successfully completing the Quality Assurance (QA) Manager course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Quality Assurance (QA) Manager bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this Quality Assurance (QA) Manager course to gather professional knowledge besides their study or for the future. Requirements Our Quality Assurance (QA) Manager is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This Quality Assurance (QA) Manager course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Quality Assurance (QA) Managercourse; it can be studied in your own time at your own pace. Career path Having this various Quality Assurance (QA) Manager expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, thisLeadership, Project Management and Change Management - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this course for? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Diploma in Leadership and Management at QLS Level 4 Personal Effectiveness - How to be An Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Communication Skills - How to Make Your Management Voice Heard Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How To Adapt to Whatever the Job Throws aAt You Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Resources Resources - Leadership & Management Level 4 Change Management and Leadership for Managers Introduction: Change at Work Step 1: Demonstrate the Need for Change Step 2: Create a Compelling Future Step 3: Expect an Argument Handling Resistance Steps 4, 5 & 6: Leading the Change Resources Certificate in Project Manager Training at QLS Level 5 Project Management Fundamentals: Know the Principles and Get it Right Project Definition Stage: The Vital Foundation to Your Success Project Planning Stage: Failing to Plan = Planning to Fail Project Delivery Stage: Don't you Love it When a Plan Comes Together! Project Closure Stage: Deep Sigh - You're Nearly Done Assessment Supplementary Resources Final Assessment Assessment - Leadership, Project Management and Change Management - 3 Courses in 1 Bundle
Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included