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Register on the Call Centre Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Call Centre Training course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Call Centre Training course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Call Centre Training course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Healthcare assistants (HCAs) are crucial members of any medical team and are in high demand in the UK. They are always there to help physicians and nurses in their work and to care for the patients. Healthcare assistants can provide treatment in a variety of settings, including clinics, hospitals, hospices, and mental health facilities. Some people can view this as a stepping stone to higher-level careers in the healthcare industry. If you are empathetic, kind, and driven to help others, you already have half the abilities needed. Enrol in our Health Care Assistant bundle course, and you'll be prepared to shine. This Bundle Consists of the following Premium courses: Course 01: Healthcare Assistant Training Course 02: Medical Law Course 03: European Medical Device Regulations Course 04: Vaccine Management Course 05: Clinical Observations Skills Course 06: Medication Administration Level 4 Course 07: Medical Transcription Course 08: Nurse Prescribing Diploma Course 09: Phlebotomy Course 10: Wound Care Level 2 Course 11: Verification of Death Training for Nurses Course 12: Consent in Healthcare Course 13: Diabetes Care Diploma Course 14: Public Health Learning Outcomes Get an insight into training. Explore the medical law based in the UK. Learn the European medical device regulations. Explore the core concepts of vaccine management and clinical observational skills. Recognise the importance of medication administration and medical transcription. Gain a better understanding of Phlebotomy and wound care. Learn how to care for diabetic patients. Get an overview of public health. Curriculum Course 01: Healthcare Assistant Training Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? For anyone who is interested to learn. Note: Kindly note that these courses will not make you eligible to work professionally. Requirements None. Career path With the knowledge gained from the bundle course, you will be able to explore different career options such as - Health Care Assistant Medical Social Worker Home Care Assistant In the United Kingdom, the average salary of these professions ranges from £22,000 - £32,000 per annum. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Healthcare Assistant Training) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Healthcare Assistant Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Obtain your School Counsellor Certificate and equip yourself with essential skills to support students' well-being. Gain insights into counseling techniques, crisis intervention, and student advocacy. Enrol now to become a certified school counselor and make a positive impact on student mental health and academic success.

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The Audit Associate Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Audit Associate Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 01: Auditing as a Form of Assurance Auditing as a Form of Assurance 00:12:00 Module 02: Internal Audit Procedures Internal Audit Procedures 00:23:00 Module 03: Technology-based Internal Audit Technology-Based Internal Audit 00:24:00 Module 04: Internal Control and Control Risk Internal Control and Control Risk 00:37:00 Module 05: Audit Interviews Audit Interviews 00:19:00 Module 06: Reporting Audit Outcome Reporting HR Audit Outcome 00:24:00 Module 07: UK Internal Audit Standards UK Internal Audit Standards 00:25:00 Module 08: Career as an Auditor Career as an Auditor 00:18:00 Mock Exam Mock Exam - Audit Associate 00:20:00 Final Exam Final Exam - Audit Associate 00:20:00 Assignment Assignment - Audit Associate 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The TEFL Foundations - Level 2 Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This TEFL Foundations - Level 2 Course consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to English Language Teaching & Learning Introduction to English Language Teaching & Learning 00:15:00 Module 02: Linguistics Linguistics 00:45:00 Module 03: English Pronunciation English Pronunciation 00:30:00 Module 04: Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:40:00 Module 05: Language Teaching Methodologies Language Teaching Methodologies 00:25:00 Module 06: Teaching Receptive Skills: Reading Teaching Receptive Skills Reading 00:20:00 Module 07: Teaching Productive Skills: Writing Teaching Productive Skills Writing 00:15:00 Module 08: Teaching Receptive Skills: Listening Teaching Receptive Skills Listening 00:15:00 Module 09: Teaching Productive Skills: Speaking Teaching Productive Skills Speaking 00:15:00 Module 10: Lesson Planning and Creating Materials Lesson Planning and Creating Materials 00:25:00 Module 11: Use of Games and Activities Use of Games and Activities 00:30:00 Module 12: Technology in Second Language Teaching & Learning Technology in Second Language Teaching & Learning 00:25:00 Module 13: Teaching English: Situational Approach Teaching English Situational Approach 00:30:00 Module 14: Professional Development and Employment Professional Development and Employment 00:25:00 Mock Exam Mock Exam - TEFL Foundations - Level 2 Course 00:20:00 Final Exam Final Exam - TEFL Foundations - Level 2 Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Estate Agent and Property Law is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Estate Agent and Property Law consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1 - Estate Agent: An Introduction Introduction to Estate Agents 00:20:00 Module 2 - Different Types of Estate Agents Different Types of Estate Agents 00:15:00 Module 3 - Listing Property: Finding the Sellers Listing Property Finding the Sellers 00:22:00 Module 4 - Valuation Process Valuation Process 00:20:00 Module 5 - Negotiating as an Estate Agent Negotiating as an Estate Agent 00:13:00 Module 6 - Selling Property: Finding the Buyers Selling Property - Finding the Buyers 00:22:00 Module 7 - Technology for Estate Agents Technology for Estate Agents 00:22:00 Module 8- Introduction to Property Law Introduction to Property Law 00:10:00 Module 9- Land Law Principles- Rights and Interests Land Law Principles- Rights and Interests 00:18:00 Module 10- Registered and Unregistered Land Registered and Unregistered Land 00:25:00 Module 11- Ownership and Possession of the Property Ownership and Possession of the Property 00:18:00 Module 12- Co-Ownership in Property Co-Ownership in Property 00:17:00 Module 13- Leases and Bailment Leases and Bailment 00:22:00 Module 14- Property Law: License Property Law: License 00:15:00 Module 15- The Mortgage Law The Mortgage Law 00:17:00 Module 16- Insurance for Property Maintenance Insurance for Property Maintenance 00:09:00 Mock Exam Mock Exam - Estate Agent and Property Law 00:20:00 Final Exam Final Exam - Estate Agent and Property Law 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.