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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

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In a world where over 2 billion people are learning English, the demand for skilled TESOL (Teaching English to Speakers of Other Languages) teachers is higher than ever. Are you ready to jump into the exciting world of teaching English as a Second or Other Language? Our 'Language Teaching Methodologies for TESOL Teachers' course is just what you need.  The course is perfect for anyone who's got a passion for sharing the English language, whether you're just starting out or you've been at it for a while. We're going to explore some really cool and effective ways to teach, which will totally spice up your classroom sessions. This Language Teaching Methodologies for TESOL Teachers course is more than just theory! It's about getting your hands dirty (figuratively, of course!) with real situations you'll face in the classroom. You'll come out of this course feeling super confident and ready to tackle any challenge in your TESOL career.  So do you want to boost your teaching game and open doors to awesome opportunities in English language education? 'Language Teaching Methodologies for TESOL Teachers' is your ticket. Take this course today and achieve your goal! What Will You Learn: Master cutting-edge teaching methodologies specific to TESOL. Develop skills for creating engaging lesson plans that cater to diverse learners. Understand the nuances of language acquisition in multilingual classrooms. Gain proficiency in integrating technology effectively in language teaching. Learn assessment strategies to evaluate and enhance student progress. Adapt teaching styles to meet individual student needs in varied contexts. Improve your intercultural communication skills for a global classroom. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Language Teaching Methodologies for TESOL Teachers Language Teaching Methodologies 00:23:00

Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the BIM course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive BIM bundle that has everything you need to succeed in BIM and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one BIM bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand BIM course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in BIM, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This BIM Bundle Consists of the following Premium courses: Course 01: Diploma in Construction Management Course 02: Architectural Studies Course 03: Quantity Surveyor Diploma Course 04: Building Surveyor Course 05: Land Surveying Course 06: Construction Cost Estimation Diploma Course 07: Construction Cost Estimation Using Xactimate Course 08: Construction Estimation using RSMeans Course 09: Construction Industry Scheme (CIS) Course 10: LEED V4: Building Design and Construction Course 11: Property Law and Legislation Course 12: Construction Safety Course 13: WELL Building Standard How will I get my Certificate? After successfully completing the BIM bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) BIM Bundle Course Curriculum: Course 01: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Course 02: Architectural Studies Introduction to Architectural Studies Ancient Architecture Architectural Ideas and Movements Architectural Styles Art Deco Architectural Style Scandinavian Architectural Style Victorian Architectural Style Classical and Early Christian Architectural Style Gothic Architectural Style Baroque and Rococo Architectural Style Eclecticism Architectural Style Modern and Post-Modern Architectural Style Course 03: Quantity Surveyor Diploma Quantity Survey An Introduction Development of the Quantity Surveyor Quantity Surveying Measurement Cost Management Pricing and Operational Estimation Contract Management and Tendering Report Writing Course 04: Building Surveyor Building Survey: An Introduction Building Law Principles Building Procurement and Contract Administration Building Information Modelling Building Technology The Procedure of Building Survey and Surveys of Historic Buildings Course 05: Land Surveying Introduction to Land Surveying Land Surveying Basics Land Surveying Instrumentation Land Surveying Methods and Techniques Course 06: Construction Cost Estimation Diploma Introduction to Construction Management Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation Elements and Factors influencing Cost Estimation Course 07: Construction Cost Estimation Using Xactimate Introduction to Xactimate Foundation Cost Estimation on Xactimate Wood-frame Structure Cost Estimation on Xactimate Plumbing, Electricity and HVAC Cost Estimation on Xactimate Course 08: Construction Estimation using RSMeans Introduction Quantity Take Off Cost Estimation using RSMeans Course 09: WELL Building Standard Introduction Air Water Nourishment Light Fitness Comfort Mind Course 10: Construction Industry Scheme (CIS) Construction Industry Scheme (CIS) Coverage of the Scheme Contractors and Registration for the Scheme Verification Process The CIS Returns Course 11: LEED V4: Building Design and Construction Introduction Integrative Process Location & Transportation Sustainable Sites Water Efficiency Energy & Atmosphere Course 12: Property Law and Legislation Introduction to Property Law Land Law Principles- Rights and Interests Registered and Unregistered Land Ownership and Possession of the Property Course 13: Construction Safety Managing Health and Safety Risk Assessment and Common Risks Health and Safety Guidelines and Legislations Reporting Accidents at Work General Site Issues CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this BIM Training bundle. Requirements This BIM Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Diploma in Construction Management) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Throughout this course, we will introduce reading financial reports for beginners in more detail, including: -What is a financial report? -Benefits of reading financial reports -Different types of financial reports -How can financial reports help companies make decisions?

Software comes in a variety of guises - application software, firmware, middleware, system software. Increasingly, however, it doesn't necessarily present that way, especially as the boundaries between software, data and source code are becoming more and more blurred. And as software becomes more complex and more difficult to disentangle, so it becomes harder to manage and to value. But as it becomes more integral to every aspect of a business, so it is ever more important to keep on top of the technical, legal and commercial issues that arise, issues such as: To address these issues, organisations need a process for evaluating their current situation from all perspectives and for identifying the key actions they need to take to ensure holistic management of their software. This very practical programme will help set your organisation on the right path. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This programme is designed to give you a deeper understanding of: The technical, legal and commercial risks associated with software development, procurement, use and commercial exploitation The most appropriate processes and responsibilities for managing those risks Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 Software business model What is the software business model? What options exist? Has the software business model been thoroughly reviewed to ensure its viability? This means fully understanding the market opportunity, the business environment and customer and end-user expectations. 2 Technology What are the technologies? How has the technology selection been validated considering the competitiveness, structure, and potential for future innovation? 3 UI and UX What is the UI and UX? How to best articulate this? Has the user interface and user experience been studied from both a subjective and objective view to give insight into customer behaviour? 4 Legal framework / commercial aspects Has the necessary legal framework or commercial aspects that may impact upon use or operation of the software been understood and risks identified and mitigated? 5 Software development What is the software development process? Are both the business management and development team's processes resilient in order to improve the company's capability and the maturity of the software? 6 Software quality What is quality? What are the metrics around software quality? What is the maturity level, based around a qualitative and quantitative assessment? 7 Intellectual property associated What IP should be considered when it comes to software? Does the company understand both the intellectual property risks and potential opportunities associated with this software? 8 Security What does software security mean in this context? How is it being addressed? 9 An holistic approach Review of roles and responsibilities to ensure appropriate management and protection

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Hospital Receptionist & Secretary will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Hospital Receptionist & Secretary will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Hospital Receptionist & Secretary will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Hospital Receptionist & Secretary, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Hospital Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Hospital Receptionist & Secretary Bundle Course Course 01: Hospital Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of Hospital Receptionist & Secretary Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Hospital Receptionist & Secretary course] Detailed course curriculum of the Hospital Receptionist & Secretary: Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Hospital Receptionist & Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Hospital Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Hospital Receptionist & Secretary is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Hospital Receptionist & Secretary because it does not require any advanced knowledge or skills. Career path After completing this Hospital Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Cryptocurrencies have taken the financial world by storm, with a market capitalisation of over $2 trillion as of May 2023. Despite facing regulatory hurdles and fluctuating values, cryptocurrencies such as Bitcoin, Ethereum, Binance Coin, and others continue to gain popularity and global adoption. Along with the rise of non-fungible tokens (NFTs) and the growth of decentralised finance (DeFi), the industry is evolving rapidly. With demand for professionals with cryptocurrency expertise on the rise, our course, The Future of Cryptocurrencies: Opportunities and Challenges, offers a comprehensive curriculum covering everything from basics to the future of the industry. Enrol now to gain valuable knowledge and skills needed to navigate this exciting and ever-changing cryptocurrency industry. Learning outcomes: Understand the underlying technology of cryptocurrencies, including the blockchain Learn about different types of cryptocurrencies and their features Explore the concept of NFTs and their significance in the crypto world Gain knowledge of cryptocurrency wallets and how to use them Master cryptocurrency security techniques to keep your assets safe Discover the opportunities and challenges of decentralised finance (DeFi) Learn how to invest in cryptocurrencies and make informed decisions Gain insights into the future of cryptocurrencies and their impact on the financial industry With a projected market capitalisation of $4.94 trillion by 2026, the cryptocurrency industry is rapidly growing and evolving. Our course, The Future of Cryptocurrencies: Opportunities and Challenges, offers learners a comprehensive curriculum that covers everything from the basics of cryptocurrencies to the future of this exciting industry. By enrolling in this course, you'll gain the knowledge and skills needed to navigate the world of cryptocurrencies and make informed decisions. You'll learn about the blockchain, types of cryptocurrencies, NFTs, DeFi, cryptocurrency wallets, and much more. Not only will this course equip you with valuable knowledge and skills, but it will also open up a world of possibilities for your career. With the demand for professionals with expertise in cryptocurrencies on the riser. So don't miss out on this opportunity to invest in your future. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals Investors Entrepreneurs Cryptocurrency enthusiasts Students seeking a competitive edge in finance careers. Career path Cryptocurrency Analyst: £30,000 - £100,000 per year Cryptocurrency Trader: £20,000 - £100,000 per year Cryptocurrency Developer: £25,000 - £100,000 per year Cryptocurrency Consultant: £40,000 - £150,000 per year Cryptocurrency Lawyer: £45,000 - £150,000 per year

"Answering a call isn't just about picking up the phone, it's about creating an experience. Enhance your communication and negotiation skills, and master the art of dealing with challenging clients. Learn the art of handling customers professionally. Our Call Centre Training is here to help you develop the necessary communication, negotiation and technology skills. With this course, you'll be equipped to handle even the toughest clients with ease. This Call Centre Training is designed for individuals interested in pursuing a career in customer service, particularly in call centres. Whether you are a new entrant to the industry or seeking to enhance your skills, our course will help you develop the necessary skills for success in this field. Learning Outcomes: Understand the fundamentals of Call Centre operations and metrics. Develop key traits required to excel as a Call Centre agent. Enhance communication and negotiation skills to manage client expectations. Identify customer needs and maintain a healthy agent-customer relationship. Learn telephone etiquettes and best practices for professional conduct. Gain knowledge about emerging technologies and trends in the Call Centre industry. In the current competitive market, Call Centres play a crucial role in Recruitment. The Call Centre Training course provides an in-depth understanding of call centre operations and metrics, customer relationship management, and essential communication skills. The course modules cover key aspects such as telephone etiquettes, negotiation techniques, and managing difficult clients, empowering you with the right tools to provide exceptional customer service. Throughout the course, you'll learn about the various call centre metrics, industry trends, and the impact of emerging technologies on the industry. You'll also learn about the best practices and standards for professional conduct in a Call Centre environment. Upon completion, you'll have a solid foundation in call centre operations, making you an expert in this sector. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to enter the industry. Call Centre agents and managers seeking to enhance their skills and knowledge. Professionals looking to understand Call Centre operations and customer relationship management. Anyone interested in understanding the fundamentals of Call Centre management. Career path Call Centre Agent: £18,000 - £24,000 per annum Customer Service Representative: £16,000 - £25,000 per annum Call Centre Manager: £25,000 - £50,000 per annum Sales Representative: £18,000 - £40,000 per annum Operations Manager: £30,000 - £60,000 per annum Customer Service Manager: £25,000 - £50,000 per annum

Course Title: Protection and Control of High-Voltage Power Circuits   Overview: In the dynamic landscape of power systems, ensuring the reliable and efficient operation of high-voltage power circuits is paramount. The 'Protection and Control of High-Voltage Power Circuits' course is meticulously designed to equip professionals with the knowledge and skills needed to safeguard power infrastructure while maintaining optimal performance.   Key Features: Comprehensive Curriculum: Our course covers a wide spectrum of topics, including protective relays, circuit breakers, communication protocols, and advanced control strategies. Participants will gain an in-depth understanding of the intricacies involved in high-voltage power circuit protection. Expert-Led Instruction: Learn from industry experts with extensive experience in power systems and circuit protection. Our instructors bring real-world insights, case studies, and practical knowledge to the classroom, ensuring a valuable and applicable learning experience. Hands-On Simulations: Dive into realistic simulations and practical exercises that replicate high-voltage power circuit scenarios. Participants will develop the skills needed to troubleshoot, analyze, and implement effective protection and control measures in a controlled environment. Cutting-Edge Technology: Stay ahead in the field with a focus on the latest advancements in protection and control technologies. Explore the integration of smart grids, digital relays, and adaptive protection schemes, preparing yourself for the future of high-voltage power systems. Networking Opportunities: Connect with fellow professionals, industry experts, and potential collaborators. Our course provides a platform for networking, allowing participants to share experiences, exchange ideas, and build a valuable professional network.   Benefits: Enhance your understanding of high-voltage power circuits. Acquire practical skills for efficient circuit protection and control. Stay updated on the latest technologies and industry best practices. Boost career prospects with a specialized skill set. Network with professionals in the power systems domain.   Delivery Format: Choose between in-person classes or online sessions to suit your schedule and learning preferences. The course is structured to accommodate both working professionals and those seeking to enter the field. Invest in your professional development and join us in mastering the intricacies of 'Protection and Control of High-Voltage Power Circuits.' Secure the reliability of power systems, advance your career, and contribute to the evolution of the energy industry. Enroll today for a transformative learning experience! Course Curriculum Introduction To Protection And Control Of High Voltage Power Circuits Course Introduction To Protection And Control Of High Voltage Power Circuits Course 00:00 Overview Of Stations Overview Of Stations 00:00 Relaying In General Relaying In General 00:00 Instrument Transformers Instrument Transformers 00:00 Transformer Configurations Connections Cooling Transformer Configurations Connections Cooling 00:00 Surge Protective Equipment Surge Protective Equipment 00:00 High Voltage Circuit Breakers High Voltage Circuit Breakers 00:00 Breaker Control Auto Reclosing Breaker Control Auto Reclosing 00:00 Instantaneous Timed Over Current Protection Instantaneous Timed Over Current Protection 00:00 Differential Protection Differential Protection 00:00 Impedance Relaying Impedance Relaying 00:00