Master Scrum, a popular framework used to develop software applications, using Agile technology. This course provides you with step-by-step instructions for learning Scrum and gaining a strong foundation toward various Scrum certifications. Learn Scrum with a follow-along experience and apply Scrum in your project team at work.
In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Photoshop Training Course Basics to Advanced designed for individuals of every skill level, ranging from beginners to advanced image editing professionals. Immerse yourself in the realm of potent image manipulation tools at our school in London. Personalized Photoshop courses either at our facility or directly at your location. Click here for more info: Website Duration: 20 hours. Method: Personalized 1-on-1. Schedule: Customize your learning with pre-booked sessions available Monday to Saturday, from 9 am to 7 pm. Course Title: Mastering Photoshop: From Basics to Advanced Proficiency Course Duration: 20 hours Module 1: Introduction to Photoshop (2 hours) Understanding the Photoshop interface Navigating tools and panels Basic keyboard shortcuts for efficient workflow Introduction to different file formats and their uses Module 2: Essential Tools and Techniques (3 hours) Selection tools and techniques for precise editing Working with layers: management and blending modes Understanding brushes, gradients, and patterns Introduction to basic filters and their applications Module 3: Image Editing and Retouching (4 hours) Color correction and adjustment layers Advanced retouching techniques: Healing Brush, Clone Stamp, and Content-Aware tools Removing backgrounds and unwanted elements Restoring old or damaged photographs Module 4: Advanced Photo Manipulation (3 hours) Compositing multiple images seamlessly Advanced blending modes and layer effects Creative use of masks and clipping paths Special effects: lighting, shadows, and reflections Module 5: Text and Typography (2 hours) Working with text layers and formatting options Creating custom typography and text effects Utilizing layer styles for creative text designs Text manipulation along paths and shapes Module 6: Web and UI Design (3 hours) Designing web banners, buttons, and interfaces Slicing and optimizing images for the web Creating interactive prototypes and mockups Exporting assets for web and app development Module 7: Print Design and Prepress (2 hours) Understanding color modes: CMYK vs. RGB Setting up documents for print: bleed, margins, and resolution Designing print materials: brochures, business cards, and posters Preparing files for professional printing Module 8: Project-Based Learning (1 hour) Applying learned techniques to real-world projects Instructor-led project: creating a digital artwork or advertisement Feedback and critique session for skill refinement Final presentation of completed projects Upon completion, you will: Master Photoshop Skills: Gain proficiency in fundamental and advanced Photoshop techniques, enabling professional-level image editing and creative design. Enhance Creativity: Develop creative problem-solving abilities, enabling innovative and visually appealing design solutions. Job Opportunities: Graphic Designer: Craft compelling visual content for ads, websites, and marketing materials. Photo Retoucher: Edit and enhance photographs to meet professional standards. Digital Artist: Create digital artwork and illustrations for various purposes. Web/UI/UX Designer: Design user-friendly interfaces and engaging online experiences. Marketing Content Creator: Generate eye-catching promotional visuals and social media content. Video Editor: Enhance video footage and create engaging video content for online platforms. Professional Adobe Photoshop Training in London - On-Site & Live Virtual Classes Being the industry-leading image editing software, Photoshop empowers users to manipulate images, enhance colors, and create visually striking designs. Its extensive toolkit allows for intricate adjustments, retouching, and even editing videos, graphic design, and 3D imagery. Enroll in our Photoshop course to establish a strong foundation in creative visuals, focusing on essential skills like image adjustment, composition, and common troubleshooting. For a more in-depth understanding, our Advanced course delves into advanced techniques such as color fills, text and layer styling, and creating web-ready artwork. Explore our masterclass options for advanced training and deeper insights. Both beginner courses are available in physical classrooms and online, providing flexible learning opportunities. Holistic Design Education: Comprehensive training across diverse design fields. Industry-Experienced Instructors: Learn from seasoned professionals in the field. Flexible Learning: Accommodating schedules for busy professionals and students. Practical Projects: Hands-on projects for real-world design experience. Career-Focused Skills: Acquire industry-relevant skills for professional growth. Cutting-Edge Facilities: Access state-of-the-art technology and facilities. Personalized Training: Tailored programs to suit individual learning needs. Networking Opportunities: Connect with design professionals for valuable connections. Innovation Exploration: Explore creative trends and emerging technologies. Ongoing Support: Continuous assistance and post-course guidance.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Absenteeism and Tardiness Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Absenteeism and Tardiness Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Absenteeism and Tardiness Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Absenteeism and Tardiness Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Absenteeism and Tardiness ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Absenteeism and Tardiness there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Absenteeism and Tardiness course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Absenteeism and Tardiness does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Absenteeism and Tardiness was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Absenteeism and Tardiness is a great way for you to gain multiple skills from the comfort of your home. Module 1 Introduction to Absenteeism and Tardiness Introduction to Absenteeism and Tardiness 00:11:00 Module 2 Causes of Absenteeism and Tardiness Causes of Absenteeism and Tardiness 00:11:00 Module 3 Effects of Absenteeism and Tardiness on the Workplace Effects of Absenteeism and Tardiness on the Workplace 00:12:00 Module 4 Strategies for Managing Absenteeism and Tardiness Strategies for Managing Absenteeism and Tardiness 00:15:00 Module 5 Measurement and Evaluation of Absenteeism and Tardiness Measurement and Evaluation of Absenteeism and Tardiness 00:12:00 Module 6 Legal and Ethical Considerations Legal and Ethical Considerations 00:15:00 Module 7 Proactive Strategies for Prevention Proactive Strategies for Prevention 00:19:00 Module 8 Technology and Tools Technology and Tools 00:21:00 Module 9 Building a Culture of Accountability and Well-being Building a Culture of Accountability and Well-being 00:14:00
Introducing ENTRY LEVEL- IT Helpdesk Support: Your Path to Success in the World of IT Imagine a career where you are constantly learning and growing. A career where you are challenged and rewarded. A career where you make a difference in the world. If this sounds like the kind of career you are looking for, then the IT Helpdesk Support Program is the perfect opportunity for you. At studyhub, we understand that breaking into the IT industry can be daunting, especially without prior experience. That's why we go above and beyond to equip you with the knowledge and guidance you need to thrive. Our expert mentors are seasoned professionals in the field, ready to provide personalised one-on-one counselling sessions that cater to your unique needs. But that's not all - we offer much more than just mentorship. Our program is designed to empower you with the essential tools to create an outstanding CV that catches the attention of potential employers. We understand what employers are looking for, and we'll work with you to showcase your skills, knowledge, and potential effectively. What sets us apart is our unwavering commitment to your success. We don't stop supporting you until you secure a job in the IT industry. We provide ongoing assistance, helping you navigate the job market, polish your interview skills, and connect with potential employers. We are your dedicated job and career support system, guiding you every step of the way. The IT Helpdesk Support Program is a great way to launch your career in IT. It is a rewarding program that will help you reach your full potential. So what are you waiting for? Enrol today! Our mission is simple: To be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Helpdesk Support Training Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Helpdesk Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT Helpdesk Support sector. From mastering cutting-edge tools to honing your IT skills, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: Course 01 :IT Support Technician Course 02 :Network Security and Risk Management Course 03 :CompTIA Network Course 04 :Information Management Course 05 :Web Application Penetration Testing Course Course 06 :CompTIA Cloud+ (CV0-002) These courses will help you to develop your knowledge and skills to become a successful IT Helpdesk Support specialist. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Helpdesk Support Training Program, you will get lifetime access to 6 premium courses related to IT Helpdesk Support. These courses will teach you the knowledge and skills required to become a successful IT Helpdesk Support expert. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT expert Take your IT Helpdesk Support skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT Helpdesk Support career with a starting salary ranging from •30,000 to •50,000 annually. Step into the IT industry with the assurance of a promising future. Step 5 - We will not leave you until you get a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. We'll be by your side with personalised support, expert guidance, and unwavering dedication until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT Helpdesk Support. Don't let your dream career as an IT Helpdesk Support specialist remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Helpdesk Support Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Helpdesk Support Training program is ideal for the following: Entry-level professionals seeking a career in IT Helpdesk Support. Individuals with limited or no prior experience in the IT industry. Recent graduates looking to kickstart their careers in information technology. Career changers who want to transition into the IT field. Motivated individuals eager to receive comprehensive mentoring and support to secure a job in IT Helpdesk Support. Requirements No experience required. Just enrol & start learning. Career path Our program sets you on a promising career path in IT Helpdesk Support. With our comprehensive mentoring and support, you'll gain the skills to excel in entry-level positions. From there, you can advance to roles such as IT Support Specialist, Technical Support Analyst or even progress to higher positions like IT Helpdesk Manager. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included
In this course, we will process massive streams of real-time data using Spark Streaming and create Spark applications using the Scala programming language (v2.12). We will also get our hands-on with some real live Twitter data, simulated streams of Apache access logs, and even data used to train machine learning models.
Description Hydroponics Diploma Being one of the biggest businesses in the world, Hydroponics provides a lot of job opportunities. It is predicted that over the next 5-10 years, the demand for agricultural professionals in this segment will exceed 50,000 and that the demand will be in excess of the supply. You can go for this course irrespective of whether you are someone interested in agriculture as a hobby or looking to further your qualifications. Now is the apt time for you to get training in agriculture by choosing our Hydroponics online course. The very idea of growing plants without the help of soil sounds very imaginative and we may think that this is a modern invention. But this practice began a long time ago during the last Babylonian empire when the 'hanging gardens' of King Nebuchadnezzar became so famous that they were counted as one of the Seven Wonders of the Ancient World. It is only from the 1930s that the Hydroponic method was used to grow large crops. Elearn College offers a course on Hydroponics that can be done from the convenience of your home and which will help you chart a new career path in Hydroponics. If you are looking for an entirely different career option to earn a living, then the Online Hydroponics Course from Elearn College will be the right choice. Even if you are a novice in Hydroponic growing you can begin from the basics. You don't need experience in traditional gardening methods. One main attraction of this course is that apart from teaching you the theory of hydroponics, it also includes practical applications along with other necessary information that helps you create your own hydroponics garden. What You Will Learn 1: History of Hydroponics 2: Hydroponic Mediums 3: Hydroponic Technology 4: Plant Nutrition 5: Light 6: Hydroponics As A Business 7: Seeds 8: Problems In The Garden 9: Planning Your Hydroponic Garden Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Getting Started The LLM International Business Law programme delves into the intricate legal aspects of the global business environment, offering a profound understanding of international trade, contracts, and corporate governance. It equips individuals, including legal professionals, with the expertise needed to navigate the complex legal terrain of international business. Anglia Ruskin University provides the LLM International Business Law programme, a comprehensive and specialised postgraduate qualification tailored to meet the needs of legal professionals and graduates seeking advanced knowledge in international business law. This programme builds upon existing legal knowledge and qualifications, enabling students to grasp the intricate legal intricacies of international business transactions, trade, and commerce. With a strong emphasis on practical application, the program equips students with the essential skills to handle the complexities of global business law, covering areas such as international contracts, trade regulations, dispute resolution, and corporate governance. The curriculum is meticulously designed to remain highly relevant to the ever-evolving demands of the international business landscape, ensuring that graduates are well-prepared to tackle global marketplace challenges. Taught by experienced faculty and supported by cutting-edge resources, the LLM International Business Law (Top-Up) program at Anglia Ruskin University presents an exceptional opportunity for legal professionals and aspiring lawyers to enhance their expertise and advance their careers in the dynamic field of international business law. The programme comprises two phases; the first is the Qualifi Level 7 Diploma in International Business Law, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the LLM International Business Law Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Major Project No examinations Entry Requirements A bachelor's degree Applicant without a bachelor's degree but holding significant managerial experience will be considered for Advanced Entry on a case-by-case basis. Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - QUALIFI Level 7 Diploma in International Business Law Programme Structure The QUALIFI Level 7 Diploma in International Business Law is made up of 120 credits, which equates to 1200 hours of TQT. Mandatory Units International Trade Law Unit Reference K/617/4822 TQT : 200 Credits : 20 In this unit, learners will be able to understand international sales transactions, environmental analysis while doing international trade, legal issues and financial forecasting processes. Commercial Trust Law Unit Reference M/617/4823 TQT : 200 Credits : 20 This unit explores the law of trusts internationally, comparing doctrine in different jurisdictions and exploring the theoretical implications of such differences. Industrial and Intellectual Property Law Unit Reference T/617/4824 TQT : 200 Credits : 20 This unit aims to introduce learners to knowledge, ability and critical understanding of regulatory and legislative requirements relating to industrial and Intellectual property laws. Law of Financial Crimes Unit Reference T/617/4824 TQT : 200 Credits : 20 Learners will be introduced to current debates, theories and legal practices in the law of financial crimes, such as statutory framework in the financial services regulations and capital market, fraud and theft act, and criminal law regulations. Company Law Unit Reference F/617/4826 TQT : 200 Credits : 20 This unit aims to inform learners about the English Law of registered companies, including private and public limited companies. Legal Research and Research Methods Unit Reference J/617/4827 TQT :100 Credits :10 Learners can cover key topics relating to research problems, conducting literature reviews, referencing, data collection and analysis techniques, and drawing conclusions from the analysed data. Optional Units Corporate Governance - Principles and Practices Unit Reference L/617/4828 TQT :100 Credits :10 This unit aims to develop learners' understanding, knowledge, and skills relating to the governing body's role, principles of corporate governance, various models and theories affecting corporate governance development, management functions, and development of governance codes, regulations and benefits of good governance. International Commercial Arbitration Unit Reference L/650/7069 TQT : 100 Credits :10 This unit aims for learners to explore the regulatory role of arbitration as a method of supra-national dispute resolution using comparative perspectives to explain contrasting regulation methods. Phase 2- LLM International Business Law Top-Up Programme Structure Major Research Project Delivery Methods The programme comprises two phases; the first is the Qualifi Level 7 Diploma in International Business Law, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the LLM International Business Law Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Getting Started The MBA in Educational Leadership and Management Top Up programme is a dynamic educational offering that aims to equip future educational leaders with essential skills. This programme places a strong emphasis on effective leadership, educational policy, and management within a variety of educational settings. Graduates from this programme emerge well-prepared to take on leadership roles within academic institutions and drive positive changes in the field of education. The MBA in Educational Leadership and Management is designed to empower educators and education professionals with advanced knowledge and skills in leadership and management. This programme presents an excellent opportunity for individuals with a relevant postgraduate diploma or an equivalent qualification to "top up" their credentials to earn a full MBA degree. Throughout this programme, students engage deeply with the intricacies of educational leadership and management, gaining valuable insights into the latest theories, practices, and strategies relevant to the educational sector. The curriculum strongly focuses on critical areas such as leadership theory, organisational management, policy development, and educational change management. The programme provides students with the tools needed to address the complex challenges that educational organisations face today, ultimately enhancing the quality of education. This MBA in Educational Leadership and Management enhances career prospects and actively contributes to improving educational systems. The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Educational Management and Leadership, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the MBA in Educational Leadership and Management Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A bachelor's degree Applicant without a bachelor's degree but holding significant relevant experience will be considered for entry on a case-by-case basis. A good command of English (IELTS 6.0 or equivalent). Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase -1 - Qualifi Level 7 Diploma in Educational Management and Leadership The QUALIFI Level 7 Diploma in Educational Management and Leadership is made up of 120 credits, which equates to hours 1200 of TQT. Learners must complete two mandatory units and choose four optional units to achieve a minimum of 120 credits. Mandatory Units Leadership Qualities and Practice in Education Unit Reference -T/618/3135 TQT : 200 Credit : 20 The unit will explore how team performance can be evaluated and optimised to realise strategic business and operational objectives. Contemporary Issues in Education: Theory, Policy and Practice Unit Reference - A/618/3136 TQT : 200 Credit : 20 This unit provides learners with an understanding of the link between educational research, policy and practice. Optional Units Managing Change in an Educational Context Unit Reference - F/618/3137 TQT : 200 Credit : 20 This unit aims to develop learners' understanding of educational leadership and management in supporting change and developing leadership in their educational context. Pedagogy and Practice in Education Unit Reference - J/618/3138 TQT : 200 Credit : 20 This unit aims to develop learners' theoretical and practical grounding in approaches to teaching and learning related to subject academic knowledge and educational practices. Leading Reflective Practice in Education Unit Reference - L/618/3139 TQT : 200 Credit : 20 This unit aims to develop learners' understanding of reflective practice to apply this to their and other's roles in an educational context, leading to planning for personal development. Research Methods in Education Unit Reference - F/618/3140 TQT : 200 Credit : 20 This unit aims to develop research skills, including different approaches, proposal formulation, planning, data analysis, and exploring research's relationship with evidence-based practice. Postgraduate Study of Childhood, Education and Family Support Unit Reference - A/650/6687 TQT : 200 Credit : 20 The unit will offer a framework for each individual's evaluation of their academic and professional action plans for personal and professional learning. Research Methods for Childhood, Education and Family Support Unit Reference - D/650/6688 TQT : 200 Credit : 20 This unit aims to help learners identify and develop a focus on research and approaches to data analysis, such as phenomenological and hermeneutic approaches and descriptive statistics. Triangulating Theory and Practice Unit Reference - F/650/6689 TQT : 200 Credit : 20 This unit aims to assist educators in comprehending the theories that drive recommendations for best practices and calls for action in a challenging and quickly evolving professional context. Contemporary Issues in Education Unit Reference - K/650/6690 TQT : 200 Credit : 20 This unit aims to introduce learners to various emerging topics from many educational sectors. Phase 2 - MBA in Educational Leadership and Management Top-Up Programme Structure Developing Effective Management Systems Dissertation (Major Project) Delivery Methods The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Educational Management and Leadership, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MBA in Educational Leadership and Management Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Leading Complex Healthcare Innovation Projects Technology has transformed the way we live, interact with one another and conduct business. It has impacted every single industry, including healthcare. The challenges of healthcare are well known, and while high costs and access issues persist, really cool innovation and healthcare technologies are improving quality of care. In this session, Wale Elegbede will use examples from healthcare and share how you can thrive and deliver business value in this age of constant change and disruption. Identify some techniques your organization, project management office (PMO) and project teams can leverage as you deliver complex projects. Identify some techniques your organization, PMO and project teams can use to build bridge the gap between strategy and execution. Gain knowledge of Servant Leadership principles, why they are important and how they can be applied to your PMO and project teams.