Dive into the dynamic realm of property with the Real Estate Certificate. This comprehensive course unveils the intricacies of this sector, starting with a foundational introduction, swiftly moving into the core roles and responsibilities of estate agents. Discover the distinctions among various agent types, master the art of property listing, and grasp the pivotal valuation processes. The curriculum culminates with advanced modules dedicated to negotiation techniques, selling and letting properties, and embracing the latest technology tailored for estate agents. Learning Outcomes Understand the foundational concepts and terminologies related to real estate. Differentiate between diverse types of estate agents and their roles. Master the steps involved in property listing and the valuation procedure. Develop effective negotiation strategies specific to this industry. Gain insights into selling, letting properties and utilising technology optimally in the estate sector. Why buy this Real Estate Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Real Estate Certificate for? Individuals aspiring to embark on a real estate career. Current estate agents aiming to upskill and stay abreast of industry changes. Property enthusiasts wanting an in-depth understanding of estate agency operations. Those interested in mastering property negotiation techniques. Tech-savvy individuals keen to integrate technology into real-estate practices. Career path Real Estate Agent: £20,000 - £60,000 Property Valuer: £25,000 - £50,000 Property Negotiator: £22,000 - £45,000 Property Listing Specialist: £20,000 - £55,000 Letting Agent: £18,000 - £45,000 Prerequisites This Real Estate Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Real Estate Introduction to Real Estate 00:07:00 Module 02: Basics of Estate Agent Basics of Estate Agent 00:09:00 Module 03: Different Types of Estate Agents Different Types of Estate Agents 00:09:00 Module 04: Getting Started on the Job Getting Started on the Job 00:08:00 Module 05: Listing Property Listing Property 00:15:00 Module 06: Valuation Process Valuation Process 00:11:00 Module 07: Negotiating as an Estate Agent Negotiating as an Estate Agent 00:08:00 Module 08: Selling Property: Finding the Buyers Selling Property: Finding the Buyers 00:14:00 Module 09: Letting Property Letting Property 00:17:00 Module 10: Technology for Estate Agents Technology for Estate Agents 00:13:00
How do your customers see you? Market positioning is at the intersection of your offering and your customers – in the form of both the promise you make in the form of messaging, and customer perceptions of how well you deliver on that promise. Your goal is to uniquely claim a niche in the marketplace that encapsulates the value you deliver to your audience. To help define your claim, this learning stream provides a six-step framework for honing your positioning. You’ll examine the facets of your business to find the elements you deliver that resonate most with customers, use starter wording templates as a jumping-off point, and validate your work with seven key criteria. Multiple examples from product, technology, and service companies are discussed throughout – including how poor repositioning of one of American’s best-known brands damaged the company. Workshop exercises will guide you through creation of positioning statements that will form the basis of your marketing and messaging strategy at launch and beyond.
***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Master the art of online teaching with our comprehensive course. Gain practical skills and strategies to engage students, create dynamic online lessons, and effectively utilize digital tools. Enroll now and become a confident and effective online educator!
CompTIA Security+ Bootcamp: Your preparation course for the most popular cyber security certification in the world!
Mandatory Training for Customer Representatives and Cashiers in Banking Diploma Elevate your career in banking with our comprehensive Mandatory Training for Customer Representatives and Cashiers in Banking Diploma. Master the core competencies of teller operations, banking technology, and ethical practices to excel in your role. Learning Outcomes: Identify the requisite skills and abilities of a successful Bank Teller. Understand the different types of Bank Accounts and their features. Execute banking transactions with precision and efficiency. Address legal and ethical issues in banking operations effectively. Familiarise yourself with the latest banking technology and software systems. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Mandatory Training for Customer Representatives and Cashiers in Banking Diploma: Skills and Abilities of a Bank Teller: Hone essential skills for effective customer service and cash handling in a banking environment. Types of Bank Accounts: Acquire knowledge of various types of bank accounts to guide customers in making informed decisions. Banking Transactions: Master the art of performing seamless banking transactions, including deposits, withdrawals, and transfers. Legal and Ethical Issues in Banking: Become well-versed in legal compliance and ethical considerations crucial to banking operations. Banking Technology and Software: Stay ahead of the curve by learning the latest technology and software applications utilized in modern banking systems.
Is your team ready for a technology upgrade? When we talk about digital transformation or technology upgrades, we usually think about changes in corporate processes, the development of a new business model, or streamlining. However, we don't usually think about how the workforce will respond. It is important that a team is supportive of an organization's digital transformation as it often means learning new ways of doing things. This microlearning video will outline ways to communicate with your teams about the benefits of new ways of doing things. This video is great for managers, IT leaders, and human resource departments. Length: 3:06 This video is great for managers, IT leaders, and human resource departments. Length: 3:06 Learning Objectives Comprehend how the introduction of digital technologies can trigger cultural shifts within an organization, including the division between digital enthusiasts and those resistant to change.;Recognize the positive outcomes that result from fostering a digital corporate culture, including enhanced collaboration, increased autonomy, innovation, and a workforce aligned with technology trends.;Highlight the significance of leadership in setting a corporate vision that promotes digitalization and cultural change, emphasizing the need for a united digital platform to achieve long-term success.