3556 Technology courses delivered On Demand

Thinking about learning more about Artificial Intelligence? The BCS Foundation Certificate in Artificial Intelligence is the advanced version of our Essentials Course Artificial Intelligence and includes more detail and insights about algebraic equations, vector calculus and schematics used in artificial intelligence and machine learning for you to learn how this new technology works.

Project Communication Skills (On-Demand) In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership Summary and Next Steps

CompTIA Training | 25 Courses Programme | CPD Certified | Free PDF & Transcript Certificate | Lifetime Access

This Level 3 Diploma in Cyber Security Management and Operations (Fast Track) qualification (Accredited by Qualifi, UK) has been created to develop those learners who are looking to choose, or already have chosen, a career in a business-related sector. It is envisaged that this programme will encourage both academic and professional development so that your learners move forward to realise not just their own potential but also that of organisations across a broad range of sectors. The rationale of the programme is to provide a career path for learners who wish to develop their core capabilities within the cyber security sector. The outcome of this fast track Level 3 Diploma in Cyber Security Management and Operations, which is a recognised UK qualification, is for learners to develop the skills required by organisations globally. This qualification is especially designed for organisational executives and leaders who are tasked with responsibility for cyber security, digital risk management, or the oversight thereof. The Level 3 Diploma in Cyber Security Management and Operations fast track qualifications' primary focus is to prepare administrators and executives to manage and operate generic, nontechnical cyber security activities within a business, third sector or government organisation. This course is particularly suited for learners already in full-time work or those seeking to evolve their careers into cyber and information security fields. The qualification will identify and evaluate practical and lawful ways to safely and securely protect networks, information and assets from cyber-attacks and associated impacts. This fast track Level 3 Diploma in Cyber Security Management and Operations qualification is about 'cyber security' as a holistic discipline. It examines both 'cyber' and 'security' domains which relate to IT security. It is therefore in most parts a non-technical qualification that looks at both cyber-technical and cyber-physical security threats, risks, responses and risk treatments. The Diploma is accredited at Level 3 with a total equivalence of 60 credits. It is envisaged that learners completing this Level 3 programme will progress to Level 4 Diplomas including the Level 4 Diploma in Cyber Security. Key Highlights of this Level 3 Diploma in Cyber Security Management and Operations (Fast Track) qualification are: Program Duration: Fast Track 6 months (Regular 9 months course also available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements Level 3 Diploma in Cyber Security Management and Operations (Fast Track) This Level 3 Diploma in Cyber Security Management and Operations (Fast Track) (Accredited by Qualifi, UK) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 2 OR A Level 3 qualification in another discipline and want to develop their careers in Cyber Security or Information Technology. Career path Learners after completing this Fast Track course progress to: Diploma in Accounting and Business level -4 and level - 5, BEng (Hons) in Software Engineering, BSc (Hons) in Business Computing and Information Systems, BA (Hons) Business Management, BA (Hons) Tourism and Hospitality Managements, The First Year of Undergraduate study, Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Qualifi courses: Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Blockchain presents many opportunities for businesses around the world, though many people are still trying to wrap their heads around what it means and how it works. This easy-to-digest video explains all of this, and why it is an important aspect of knowledge around technology today. Length: 3:40 Learning Objectives Analyze the core principles of blockchain technology and the significance of blockchain's incorruptibility and ability to prevent fraud and data tampering.;Evaluate the diverse applications of blockchain across industries and explore how blockchain facilitates microtransactions and automates machine-to-machine transactions, making previously unfeasible payment models practical.;Assess the transformative potential of blockchain in loyalty programs and customer engagement strategies and its contributions to inventory management, asset tracking, and supply chain integrity, exemplified by its implementation in major organizations.;Anticipate the ongoing disruption, innovation, and changes blockchain technology will bring to the realms of commerce, marketing, and data security.

Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Level 5: Airport Management course will provide you with all of the essential skills to become an effective airport manager. Through this Level 5: Airport Management course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Level 5: Airport Management can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Level 5: Airport Management course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Level 5: Airport Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5: Airport Management course] Detailed Course Curriculum *** Level 5: Airport Management *** Module 01: Aviation Law and Regulation Module 02: Aviation Economics and Forecasting Module 03: Airfield Design, Configuration and Management Module 04: Airport Systems Planning and Design Module 05: Airport Management and Performance Module 06: The Airport-Airline Relationship Module 07: Airline Business Models Module 08: Airline Pricing Strategies Module 09: Airline Passengers Module 10: Airline Scheduling and Disruption Management Module 11: Airline Finance Module 12: Aviation Safety and Security Module 13: Airspace and Air Traffic Management Module 14: Aircraft Manufacturing and Technology Module 15: Air Cargo and Logistics Module 16: Airlines, Information Communication Technology and Social Media Module 17: Environmental Impacts and Mitigation Module 18: Human Resource Management and Industrial Relations Module 19: Air Transport Marketing Module 20: Air Transport in Remote Regions Assessment Method After completing each module of the Level 5: Airport Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5: Airport Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 5: Airport Management Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Level 5: Airport Management course because it does not require any advanced knowledge or skills. Career path With the help of Level 5: Airport Management course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included

Master Blockchain fundamentals, the Blockchain architecture, and various Blockchain use cases.

How do your customers see you? Market positioning is at the intersection of your offering and your customers – in the form of both the promise you make in the form of messaging, and customer perceptions of how well you deliver on that promise. Your goal is to uniquely claim a niche in the marketplace that encapsulates the value you deliver to your audience. To help define your claim, this learning stream provides a six-step framework for honing your positioning. You’ll examine the facets of your business to find the elements you deliver that resonate most with customers, use starter wording templates as a jumping-off point, and validate your work with seven key criteria. Multiple examples from product, technology, and service companies are discussed throughout – including how poor repositioning of one of American’s best-known brands damaged the company. Workshop exercises will guide you through creation of positioning statements that will form the basis of your marketing and messaging strategy at launch and beyond.