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3683 Technology courses in Sheffield delivered On Demand

CRM (Customer Relationship Management)

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CRM (Customer Relationship Management)
Delivered Online On Demand
£53

Witness Investigation

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Witness Investigation will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Witness Investigation will help you keep ahead of the pack. The Witness Investigation incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Witness Investigation will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Witness Investigation, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Witness Investigation course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Witness Investigation Bundle Consists of the following Premium courses: Course 01: Witness Investigation Course 02: Emotional Intelligence and Human Behaviour Course 03: Interrogations And Confessions Psychology Course 04: Criminal Intelligence Training Course 05: Forensic Scientist & Crime Investigator Level 3 Course 06: Accident Investigation Course 07: Ethical Hacking Course 08: Human Rights Course 09: Domestic Violence and Abuse Awareness - Level 2 Course 10: Decision Making and Critical Thinking Course 11: First Aid at Work As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Witness Investigation to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Witness Investigation: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of Witness Investigation Bundle Course 01: Witness Investigation Introduction Research Methods in Forensic Psychology Theories of Offending Personal Attributes of Offenders Forensic Psychology in Police Investigations Forensic Psychology in the Courtroom Forensic Psychology in Practice Course 02: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 03: Interrogations And Confessions Psychology Module 01: The English Law on Confessions Module 02: Interrogation in Britain Module 03: The Royal Commission Research: Persons at Risk amid Police Custody Module 04: Identifying 'Oppressive' Police Interviewing Tactics in Britain Module 05: Theories of Reason of Confession by Suspects Module 06: The Psychological Assessment of False Confession Module 07: The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course 04: Criminal Intelligence Training Module 01: Introduction to Intelligence Analysis Module 02: Criminal Intelligence Analysis Module 03: Criminal Intelligence Analyst - Skills and Competencies Module 04: Understanding Criminal Psychology Module 05: Research Methods in Crime Analysis Module 06: Decision Making in Criminal Intelligence Analysis Module 07: Intelligence-Led Policing Module 08: Counterterrorism and Criminal Intelligence Analysis Module 09: Technology in Criminal Intelligence Analysis Module 10: The Criminal Justice System in England and Wales Course 05: Forensic Scientist & Crime Investigator Level 3 Module 1: Forensic Science: The History and Organisation Module 2: Crime Scene Investigation Module 3: Collecting and Packaging Physical Evidence Module 4: Fingerprints: Your Personal Signature Module 5: Bloodstain Analysis Module 6: DNA Analysis Module 7: Drug Analysis Module 8: Firearms Examination Module 9: Questioned Documents: Handwriting And Forgery Examinat Module 10: Digital Evidence Module 11: Forensic Psychology: Delving into the Criminal Mind Course 06: Accident Investigation Module 01: Understanding the Investigation Module 02: Why Investigate? Module 03: Accident Investigation Procedure Module 04: Documenting The Accident Scene Module 05: Conducting Effective Interviews Module 06: Investigation and Cause Analysis Module 07: Developing Solutions Module 08: Report Documentation and Communication Course 07: Ethical Hacking Introduction to Ethical Hacking Reconnaissance - Surveying the Attack Surface Scanning and Enumeration - Getting Down to Business Network Presence Attacking Web Hacking Social Engineering - Hacking Humans Course 08: Human Rights Module 1: Basic Concept of Freedom and Human Rights Module 2: Classification of Human Rights Module 3: Women's and Children's Right Module 4: Various Aspects of Freedom Module 5: Various International Human Rights Organisations Course 09: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 10: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 11: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Witness Investigation bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Witness Investigation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Witness Investigation
Delivered Online On Demand
£53

Master C# and SQL by Building Applications

By Packt

This video course will help you build applications using the power of C# and SQL. You will not only learn to write flawless console applications in C# but also learn how to build SQL tables and views, work with stored procedures and SQL user-defined data types, and a lot more. You will also become comfortable in handling communication between the C# code and SQL database.

Master C# and SQL by Building Applications
Delivered Online On Demand6 hours 4 minutes
£82.99

Certificate in Anti Money Laundering (AML)

By Training Tale

Certificate in Anti Money Laundering (AML) Every year, billions of dollars are laundered, making compliance more important than ever. Even with advancement of technology, financial infrastructures are not totally safe from fraud and cybercriminals. The huge amount of illegal money floating "below the surface" and disrupting the economic balance is the main reason for the implementation of anti-money laundering policies. Anti-money laundering (AML) regulations and procedures require financial institutions to monitor and prevent their customers from engaging in money laundering activities. AML seeks to deter criminals from transferring illegal funds into the financial system while also protecting your organisation. With this Anti-Money Laundering (AML) Training, you will learn about AML policies and gain a thorough understanding of financial crime. Through this Anti-Money Laundering (AML) Training course you will learn what money laundering is and how AML plays a role in preventing money laundering. This course will teach you how criminals use a variety of methods to launder money and convert black money into white money. This Anti-Money Laundering (AML) Training course covers a wide range of essential topics, including the evolution of AML regulations, a risk-based approach, customer due diligence, suspicious activity/transactions, record keeping, and much more. By the end of this Anti-Money Laundering (AML) Training course, you will have a clear understanding of the responsibilities of a money laundering reporting officer as well as the skills required to make your mark in the financial world. Special Offers of this Certificate in Anti Money Laundering (AML) Course This Certificate in Anti Money Laundering (AML) Course includes a FREE PDF Certificate. Lifetime access to this Certificate in Anti Money Laundering (AML) Course Instant access to this Certificate in Anti Money Laundering (AML): Certificate in Anti Money Laundering (AML) Course Get FREE Tutor Support from Monday to Friday in this Certificate in Anti Money Laundering (AML) Course Learning Outcomes of Certificate in Anti Money Laundering (AML) After completing this Anti Money Laundering course, learner will be able to: Gain a thorough understanding of Money Laundering Gain in-depth knowledge about proceeds of crime act 2002 Understand the development of anti-money laundering regulation Understand responsibility of the money laundering reporting officer [ Note: Free PDF certificate as soon as completing the Anti Money Laundering course] ***Certificate in Anti Money Laundering (AML)*** course curriculum Industry Experts Designed this Certificate in Anti Money Laundering (AML) course into 08 detailed modules. Module 01: A Quick Overview of Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Evolution of Anti Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Employees and Agents Awareness and Training Assessment Method After completing each module of the Anti Money Laundering Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Anti Money Laundering course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Certificate in Anti Money Laundering (AML) This course is suitable for anyone interested in learning about AML legislation and how terrorist financing works in order to protect their business and customers. Ethics & Compliance Professionals AML Analysts Accountants & Bookkeepers Bankers Money Laundering Reporting Officer AML Officer Risk & Compliance Analyst Compliance Manager Requirements Certificate in Anti Money Laundering (AML) There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Certificate in Anti Money Laundering (AML) This course may lead you to a variety of career opportunities. Such as: AML Analyst Compliance Manager Money Laundering Reporting Officer Lawyer In the UK, the average annual salary for these job opportunities ranges from £15,000 to £75,000 per year. Certificates Certificate of completion Digital certificate - Included

Certificate in Anti Money Laundering (AML)
Delivered Online On Demand3 hours
£12

Medical Receptionist - Course

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist: Medical Receptionist Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist: Medical Receptionist Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist: Medical Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist: Medical ReceptionistCourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist: Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course. **Courses are included in this Course Course 01: Medical Receptionist - Course Course 02: Dealing With Difficult People Course 03: Communication Skills Course ***Others Included of Medical Receptionist: Medical Receptionist Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course course] Detailed course curriculum of the Medical Receptionist: Medical Receptionist Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Assessment Method: Medical Receptionist After completing each module of the Medical Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification: Medical Receptionist: Medical Receptionist After completing the MCQ/Assignment assessment for this Medical Receptionist: Medical Receptionist Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist: Medical Receptionist This Medical Receptionist: Medical Receptionist Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist: Medical Receptionist There are no specific requirements for this Medical Receptionist: Medical Receptionist Course because it does not require any advanced knowledge or skills. Career path Medical Receptionist: Medical Receptionist After completing this Medical Receptionist: Medical Receptionist Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Medical Receptionist - Course
Delivered Online On Demand15 hours
£12

Travel & Tourism : Tourism Management

By Training Tale

Tourism Management Travel and tourism is one of the most dynamic and rewarding global industries, contributing significantly to the economies of many countries and regions around the world. The travel and tourism industry continues to thrive despite the vast majority of economic and political pressures. According to the most recent numbers, the global travel and tourism sector is worth somewhere around $7.6 trillion - a figure that continues to grow exponentially year after year. The demand for high-quality Travel & Tourism services among both leisure and business travellers has never been greater. This Travel & Tourism : Tourism Management is designed for anyone who wants to turn a lifelong passion for travel into a rewarding career. Through this course you will learn every aspect of the modern travel and tourism industry, Airlines, Airports and International Aviation, Tour Operations Management, the significance of successful distribution in tourism, human resource management in tourism, managing the countryside for tourism, information and communication technologies for tourism and much more. There has never been a better time to start or advance a career in the travel and tourism industry, so enrol in this Level 5 Diploma in Travel & Tourism today and become a part of this interesting industry. Learning Outcomes After completing this Travel & Tourism : Tourism Management course, learners will be able to: Gain a thorough understanding of travel & tourism Gain in-depth knowledge of the accommodation sector Have a solid understanding of airlines, airports and international aviation Understand tour operations management Know how to manage tourism distribution Understand human resource management in tourism Understand marketing management for tourism Know how to manage finance for tourism Know how to manage urban tourism Know how to manage the countryside for tourism Why Choose Travel & Tourism : Tourism Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Travel & Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Travel & Tourism : Tourism Management Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Travel & Tourism : Tourism Management course] Detailed course curriculum of Level 5 Diploma in Travel & Tourism *** Module 01: An Overview of Travel & Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method After completing each module of the Travel & Tourism : Tourism Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Travel & Tourism : Tourism Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Tourism Management This Travel & Tourism : Tourism Management is ideal for anyone looking to begin or further an existing career in the Travel & Tourism sector. Requirements Tourism Management There are no specific requirements for Travel & Tourism : Tourism Management because it does not require any advanced knowledge or skills. Career path Tourism Management Candidates who successfully complete our Travel & Tourism : Tourism Management may choose to pursue a wide range of careers, including: Travel agent Tour guide Holiday representative Accommodation booker Concierge manager Information clerk Tour and travel guide Certificates Certificate of completion Digital certificate - Included

Travel & Tourism : Tourism Management
Delivered Online On Demand7 hours
£12

Retail Management Course - CPD Accredited

By Training Tale

Retail Management: Retail Management Course Online Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management: Retail Management Course! This advanced Retail Management: Retail Management Course is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management: Retail Management Course. In retail management, achieving customer satisfaction is essential. Enrol in our Retail Management: Retail Management Course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management: Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course Main Course: Retail Management Course Courses are Included in this Retail Management: Retail Management Course: Course 01: Level 4 Time Management Course Course 02: Level 4 Logistics Management [ Note: Free PDF certificate will provide as soon as completing the Retail Management: Retail Management Course] Retail Management: Retail Management Course Online Industry Experts Designed this Retail Management: Retail Management Course into 10 detailed modules. Course Curriculum of Level 5 Retail Management Course Module 01: A Quick Overview of Retail Management Module 02: Building and Sustaining Relationships in Retailing Module 03: Strategic Planning in Retailing Module 04: Retail Challenges and Theories Module 05: Understanding Retail Consumer Module 06: Exploring Retail Segmentation and Strategies Module 07: Retail Business Location Module 08: Merchandise Management Module 09: Buying Decision Process and Customer Satisfaction Module 10: Retail Business Operations Module 11: Category Management Module 12: Retail Marketing Mix Module 13: Retail Pricing Module 14: Retail Supply Chain and Promotional Strategies Module 15: Emerging Trends in Retail Module 16: Impact of the Information Technology in Retailing Assessment Method of Retail Management Course After completing each module of the Retail Management: Retail Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Retail Management Course After completing the MCQ/Assignment assessment for this Retail Management: Retail Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Retail Management: Retail Management Course Online Learners can take this Retail Management: Retail Management Course even if they have no prior knowledge of Retail Management: Retail Management Course and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management: Retail Management Course. There are no admissions deadlines, and you can start this course at any time. Requirements Retail Management: Retail Management Course Online Students who intend to enrol in this Retail Management: Retail Management Course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven. Retail Management: Basic computer knowledge. Retail Management: A minimum of 16 years of age is required. Career path Retail Management: Retail Management Course Online After completing the Retail Management Course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Promotions Coordinator Certificates Certificate of completion Digital certificate - Included

Retail Management Course - CPD Accredited
Delivered Online On Demand13 hours
£12

Anti Money Laundering (AML)

By Training Tale

***Anti Money Laundering (AML)*** Every year, billions of dollars are laundered, making compliance more important than ever. Even with advancement of technology, financial infrastructures are not totally safe from fraud and cybercriminals. The huge amount of illegal money floating 'below the surface' and disrupting the economic balance is the main reason for the implementation of anti-money laundering policies. Anti-money laundering (AML) regulations and procedures require financial institutions to monitor and prevent their customers from engaging in money laundering activities. AML seeks to deter criminals from transferring illegal funds into the financial system while also protecting your organisation. With this Anti Money Laundering (AML), you will learn about AML policies and gain a thorough understanding of financial crime. Through this Anti Money Laundering (AML) course you will learn what money laundering is and how AML plays a role in preventing money laundering. This course will teach you how criminals use a variety of methods to launder money and convert black money into white money. This course covers a wide range of essential topics, including the evolution of AML regulations, a risk-based approach, customer due diligence, suspicious activity/transactions, record keeping, and much more. By the end of this course, you will have a clear understanding of the responsibilities of a money laundering reporting officer as well as the skills required to make your mark in the financial world. Learning Outcomes After completing this Anti Money Laundering (AML) course, learner will be able to: Gain a thorough understanding of Money Laundering Gain in-depth knowledge about proceeds of crime act 2002 Understand the development of anti money laundering regulation Understand responsibility of the money laundering reporting officer Understand risk-based Approach Understand customer due diligence Gain a solid understanding of record keeping Understand the importance of staff awareness and training Why Choose Anti-Money Laundering (AML) Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Anti Money Laundering (AML) course] ***Anti Money Laundering (AML)*** course curriculum Module 01: A Quick Overview of Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Evolution of Anti Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Employees and Agents Awareness and Training Assessment Method After completing each module of the Anti Money Laundering (AML) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Anti Money Laundering (AML) course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Anti Money Laundering (AML) This course is suitable for anyone interested in learning about AML legislation and how terrorist financing works in order to protect their business and customers. Ethics & Compliance Professionals AML Analysts Accountants & Bookkeepers Bankers Money Laundering Reporting Officer AML Officer Risk & Compliance Analyst Compliance Manager Requirements Anti Money Laundering (AML) There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Anti Money Laundering (AML) This course may lead you to a variety of career opportunities. Such as: AML Analyst Compliance Manager Money Laundering Reporting Officer Lawyer In the UK, the average annual salary for these job opportunities ranges from £15,000 to £75,000 per year. Certificates Certificate of completion Digital certificate - Included

Anti Money Laundering (AML)
Delivered Online On Demand3 hours
£12

Anti-Money Laundering (AML) Training

By Training Tale

Anti-Money Laundering (AML) Training Every year, billions of dollars are laundered, making compliance more important than ever. Even with advancement of technology, financial infrastructures are not totally safe from fraud and cybercriminals. The huge amount of illegal money floating 'below the surface' and disrupting the economic balance is the main reason for the implementation of anti-money laundering policies. Anti-money laundering (AML) regulations and procedures require financial institutions to monitor and prevent their customers from engaging in money laundering activities. AML seeks to deter criminals from transferring illegal funds into the financial system while also protecting your organisation. With this course, you will learn about AML policies and gain a thorough understanding of financial crime. Through this course you will learn what money laundering is and how AML plays a role in preventing money laundering. This course will teach you how criminals use a variety of methods to launder money and convert black money into white money. This course covers a wide range of essential topics, including the evolution of AML regulations, a risk-based approach, customer due diligence, suspicious activity/transactions, record keeping, and much more. By the end of this course, you will have a clear understanding of the responsibilities of a money laundering reporting officer as well as the skills required to make your mark in the financial world. Learning Outcomes After completing this Anti-Money Laundering (AML) Training course, learner will be able to: Gain a thorough understanding of Money Laundering Gain in-depth knowledge about proceeds of crime act 2002 Understand the development of anti money laundering regulation Understand responsibility of the money laundering reporting officer Understand risk-based Approach Understand customer due diligence Gain a solid understanding of record keeping Understand the importance of staff awareness and training Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Anti-Money Laundering (AML) Training course] [ Anti-Money Laundering (AML) Training] course curriculum Module 01: A Quick Overview of Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Evolution of Anti Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Employees and Agents Awareness and Training Assessment Method After completing each module of the Anti-Money Laundering (AML) Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Anti-Money Laundering (AML) Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Anti-Money Laundering (AML) Training course is suitable for anyone interested in learning about AML legislation and how terrorist financing works in order to protect their business and customers. Ethics & Compliance Professionals AML Analysts Accountants & Bookkeepers Bankers Money Laundering Reporting Officer AML Officer Risk & Compliance Analyst Compliance Manager Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path This course may lead you to a variety of career opportunities. Such as: AML Analyst Compliance Manager Money Laundering Reporting Officer Lawyer In the UK, the average annual salary for these job opportunities ranges from £15,000 to £75,000 per year. Certificates Certificate of completion Digital certificate - Included

Anti-Money Laundering (AML) Training
Delivered Online On Demand3 hours
£12

Diploma in Hospital Receptionist & Secretary

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Diploma in Hospital Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Diploma in Hospital Receptionist & Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Hospital Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Diploma in Hospital Receptionist & Secretary course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Hospital Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diploma in Hospital Receptionist & Secretary course. **Courses are included in this Diploma in Hospital Receptionist & Secretary Course Course 01: Diploma in Hospital Receptionist & Secretary Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Diploma in Hospital Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Hospital Receptionist & Secretary course] Detailed course curriculum of the Diploma in Hospital Receptionist & Secretary Course: Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Diploma in Hospital Receptionist & Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Hospital Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Hospital Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Diploma in Hospital Receptionist & Secretary course because it does not require any advanced knowledge or skills. Career path After completing this Diploma in Hospital Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Diploma in Hospital Receptionist & Secretary
Delivered Online On Demand15 hours
£12