Description: Medical secretaries are responsible for performing the administrative duties and tasks necessary to ensure quality patient care, and provide support to caregivers and families. The Medical Secretary Certificate is designed to prepare you for administrative careers in the healthcare field with a focus on medical offices such as medical clinics, optometrists, physician offices and wellness centers. The course will teach you about medical office procedures and gain the knowledge required to act as the first point of contact for patients, provide accurate and timely information, and perform office administration tasks such as correspondence, filling, report writing and telephone support. The course is suitable for beginners as well as those already working as a Medical Secretary or Administrator who are looking to gain recognition for their knowledge and skills and develop their skills further to boost confidence and increase job opportunities. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Medical Secretary Certificate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Medical Secretary Certificate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Medical Secretary Introduction to Medical Secretary 00:19:00 Organise Schedules 00:23:00 Maintaining Medical Records 00:22:00 Effective Filing Systems in Medical Offices 00:19:00 Confidentiality in a Medical Environment 00:17:00 Controlling Stocks and Supplies 00:11:00 Medical Jargon and Terminology 00:28:00 Maintaining Workplace Safety 00:23:00 Information Technology in Health Care 00:16:00 Legal aspects and Ethics 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Do you experience sudden slow downs in your computer's performance, notwithstanding when you just have maybe a couple programs running? Have you seen a slack in your web surfing, despite the fact that you have a fast broadband connection? This is most likely because spyware or adware is taxing your framework, backing things off for you while sending data you may not need to be sent to places you probably don't need it sent to. The terrible news is that this stuff is everywhere now, including coming from sites of reputable companies that you have chosen to do business with. The best news is that our PC Safety Diploma helps you to malware-proof your PC. Who is the course for? Undergraduates Job seekers Anyone with an interest in cyber security Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The PC Safety Diploma is a useful qualification to possess, and would be beneficial for the following careers: Computer security specialists Software developers Professional practice working for educational, political or government organizations. Higher information technology-related degree. PC Safety Diploma Why You Need To Worry About 'Malware' 01:00:00 Viruses 01:00:00 Spyware/Adware 01:00:00 Safety & Security at the Browser Level 01:00:00 Glossary of Terms 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview This Building Surveying course will unlock your full potential and will show you how to excel in a career in Building Surveying. So upskill now and reach your full potential. Everything you need to get started in Building Surveying is available in this course. Learning and progressing are the hallmarks of personal development. This Building Surveying will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Building Surveying skills to help you advance your career. Acquire a comprehensive understanding of various Building Surveying topics and tips from industry experts. Learn in-demand Building Surveying skills that are in high demand among UK employers, which will help you to kickstart your career. This Building Surveying course covers everything you must know to stand against the tough competition in the Building Surveying field. The future is truly yours to seize with this Building Surveying. Enrol today and complete the course to achieve a Building Surveying certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Building Surveying course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Building Surveying course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Building Surveying course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Building Surveying is suitable for anyone aspiring to start a career in Building Surveying; even if you are new to this and have no prior knowledge on Building Surveying, this course is going to be very easy for you to understand. And if you are already working in the Building Surveying field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Building Surveying course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Building Surveying course has no prerequisite. You don't need any educational qualification or experience to enrol in the Building Surveying course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Building Surveying course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Building Surveying Module 01: Building Survey: An Introduction Module 01: Building Survey: An Introduction 00:46:00 Module 02: Building Law Principles Module 02: Building Law Principles 00:29:00 Module 03: Building Procurement and Contract Administration Module 03: Building Procurement and Contract Administration 00:51:00 Module 04: Building Information Modelling Module 04: Building Information Modelling 00:34:00 Module 05: Building Technology Module 05: Building Technology 00:32:00 Module 06: The Procedure of Building Survey and Surveys of Historic Buildings Module 06: The Procedure of Building Survey and Surveys of Historic Buildings 00:21:00 Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls 00:23:00 Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys 00:25:00 Module 09: Inspection of Joinery and Woodwork Module 09: Inspection of Joinery and Woodwork 00:22:00 Module 10: Finishes and Surfaces of the Building Module 10: Finishes and Surfaces of the Building 00:17:00 Module 11: Services Inspection Module 11: Services Inspection 00:17:00 Module 12: Building Pathology Module 12: Building Pathology 00:23:00 Module 13: Building Adaption Module 13: Building Adaption 00:37:00 Module 14: Understanding Work Breakdown Structure Module 14: Understanding Work Breakdown Structure 00:14:00 Module 15: Report Writing Module 15: Report Writing 00:18:00 Module 16: Legal Aspects Module 16: Legal Aspects 00:18:00
Elevate your expertise with our Conference Event Masterclass – your definitive guide to planning and executing flawless events. Dive into essential topics like pre-event planning, programme design, marketing strategies, onsite management, and more. Gain insights into sustainability, international conferences, and the future of hybrid and virtual events. Master sponsorship and fundraising strategies. Ideal for aspiring event managers and seasoned professionals. Unlock the keys to success in conference event management with our comprehensive masterclass.
Master the intricate world of food science with our comprehensive certification course. Explore topics such as food quality, microbiology, preservation, and packaging, gaining practical insights and expertise. Elevate your understanding of the science behind the food we consume, positioning yourself as a knowledgeable professional in this dynamic industry. Join us to embark on a transformative journey in food science and unlock a world of opportunities. Enroll now for a fulfilling and rewarding learning experience!
Overview Learn how to prepare, store, handle and serve food to the highest industry hygiene and safety standards. Aimed at hospitality and catering professionals, this course will give you an in-depth understanding of all aspects of food safety management. In this Hospitality and Catering - Food Safety Level 3, you will learn how to maintain the highest levels of safety and hygiene in the workplace in compliance with UK food safety regulations. On completion, you will gain a legally recognised qualification demonstrating your skills and competence to work in any profession within the hospitality and catering industry. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Catering - Food Safety Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Catering - Food Safety Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 04:25:00 total length •Module 01: Introduction to Hospitality Management: 00:24:00 •Module 02: An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Module 05: Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Module 10: Accounting in Hospitality Industry: 00:26:00 •Module 11: Customer Satisfaction: 00:20:00 •Module 12: E-Hospitality and Technology: 00:22:00
Learning Outcomes Get an introduction to English language teaching and learning Learn more about English grammar and vocabulary Understand the language teaching methods, lesson planning and creating materials procedure Enhance your listening, speaking, writing and reading skills Increase your knowledge of the technology used in second language teaching and learning Know how to manage class and encourage the students to learn better Description For non-native English speakers, learning to speak in English can be quite difficult. But with the right guidance and training, they can overcome this obstacle. Thus, if you are planning to become an English teacher, you must know how to guide them. The 120-Hours TEFL (TESOL) Masterclass course will equip you with the skills to teach English effectively. In this 120-Hours TEFL (TESOL) Masterclass course, you will get an overview of how to acquire proper knowledge for teaching the English language. From this course, you can learn about the English language vocabulary and grammar. Moreover, you will get the chance to develop the skills required for teaching English writing, listening and speaking skills. Alongside that, It will show you the teaching methods, lesson planning and the process for creating materials further in the course. So, enrol in this course to acquire the key skills to become an excellent English teacher and improve your employability. Additionally, get a CPD- certificate of achievement, which will uplift your resume. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment You will be given some assessment questions once you have finished the course. You must score at least a 60% on that test to pass. Our specialists will review your assessment and provide you with feedback as necessary. Career path Upon successful completion of this course, you will be able to explore careers in the following sectors: Senior Teacher Teacher Academic Coordinator English Language Tutor Course Contents Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment
Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Elevate your expertise with our comprehensive Good Manufacturing Practice (GMP) Training Course. Master the essentials of GMP across cosmetics, food, and pharmaceutical industries. Dive into cutting-edge topics like IT applications, contamination control, and maintenance strategies. Join us to foster a culture of quality, compliance, and excellence in manufacturing. Transform your career with industry-relevant knowledge and practical insights. Enroll now for a future where your skills drive the standards of safety and quality.
"Explore the future of sustainable energy with our Renewable Energy Engineering course. Dive into solar, wind, bioenergy, geothermal, hydroelectric, and ocean energy technologies. Learn about energy storage and integration for a cleaner, greener tomorrow. Join us to become a skilled engineer shaping the world's renewable energy landscape.