548 Technology courses in Birmingham delivered Live Online

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

  European Data Protection   Principles of Data Protection in Europe covers the essential pan-European and national data protection laws, as well as industry-standard best practices for corporate compliance with these laws. Those taking this course will gain an understanding of the European model for privacy enforcement, key privacy terminology and practical concepts concerning the protection of personal data and trans-border data flows.   The training is based on the body of knowledge for the IAPP's ANSI-accredited Certified Information Privacy Professional/Europe (CIPP/E) certification program. Privacy Programme Management   Principles of Privacy Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organisation through process and technology-regardless of jurisdiction or industry.   The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP's ANSI-accredited Certified Information Privacy Manager (CIPM) certification programme. Make a difference in your organization and in your career. The CIPM designation says that you're a leader in privacy program administration and that you've got the goods to establish, maintain and manage a privacy program across all stages of its lifecycle.  About This Course   Delivered in a modular format, this four day course covers   Days 1 & 2   Module 1: Data Protection Laws Introduces key European data protection laws and regulatory bodies, describing the evolution toward a Harmonised European Legislative Framework.  Module 2: Personal Data Defines and differentiates between types of data-including personal, anonymous, pseudo-anonymous and special categories.  Module 3: Controllers and Processors Describes the roles and relationships of controllers and processors.  Module 4: Processing Personal Data Defines data processing and GDPR processing principles, Explains the application of the GDPR and outlines the legitimate bases for processing personal data. Module 5: Information provision Explains controller obligations for providing information about data processing activities to data subjects and Supervisory Authorities.  Module 6: Data Subjects 'Rights Describes data subjects' rights, applications of rights and obligations controller and processor.  Module 7: Security or Processing Discusses considerations and duties of controllers and processors for Ensuring security of personal data and providing notification of data breaches.  Module 8: Accountability Investigates accountability requirements, data protection management systems, data protection impact assessments, privacy policies and the role of the data protection officer.  Module 9: International Data Transfers Outlines options and obligations for transferring data outside the European Economic Area, Decisions adequacy and appropriateness safeguards and derogations.  Module 10: Supervision and Enforcement Describes the role, powers and procedures or Supervisory Authorities; the composition and tasks of the European Data Protection Board; the role of the European Data Protection Supervisor; and remedies, liabilities and penalties for non-compliance.  Module 11: Compliance Discusses the applications of European data protection law, legal bases and compliance requirements for processing personal data in practice, employers-including processing employee data, surveillance, direct marketing, Internet technology and communications and outsourcing.    Days 3 & 4   Module 1: Introduction to privacy program management Identifies privacy program management responsibilities, and describes the role of accountability in privacy program management.  Module 2: Privacy governance Examines considerations for developing and implementing a privacy program, including the position of the privacy function within the organization, role of the DPO, program scope and charter, privacy strategy, support and ongoing involvement of key functions and privacy frameworks.  Module 3: Applicable laws and regulations Discusses the regulatory environment, common elements across jurisdictions and strategies for aligning compliance with organizational strategy.  Module 4: Data assessments Relates practical processes for creating and using data inventories/maps, gap analyses, privacy assessments, privacy impact assessments/data protection impact assessments and vendor assessments.  Module 5: Policies Describes common types of privacy-related policies, outlines components and offers strategies for implementation.  Module 6: Data subject rights Discusses operational considerations for communicating and ensuring data subject rights, including privacy notice, choice and consent, access and rectification, data portability, and erasure and the right to be forgotten.  Module 7: Training and awareness Outlines strategies for developing and implementing privacy training and awareness programs.  Module 8: Protecting personal information Examines a holistic approach to protecting personal information through privacy by design.  Module 9: Data breach incident plans Provides guidance on planning for and responding to a data security incident or breach.  Module 10: Measuring, monitoring and auditing program performance Relates common practices for monitoring, measuring, analyzing and auditing privacy program performance Prerequisites   There are no prerequisites for this course but attendees would benefit from a review of the materials on the IAPP SITE What's Included?   1 years membership of the IAPP Breakfast, Lunch, mid-morning and afternoon snacks, teas, coffees Official Study Guides* Official Participant Guides* Official Exam Q&A's* Both exam fees * In electronic format for Live Online and hard copy for Classroom delegates     Who Should Attend?   This course is suitable for aspiring Data Protection Officers, as well as Information Security Managers, Lawyers, Data Managers, Analysts and Risk Teams. Provided by Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

Application delivery training course description A concise hands on course covering section 1 of the F5 networks AD fundamentals exam. The course focuses on the technology and not any one manufacturers product. This will enable delegates to work with devices from any manufacturer. Practical hands on with Cisco and Microsoft systems follow the major sessions to reinforce the theory. What will you learn Explain, compare and contrast the OSI layers. Explain protocols and technologies specific to the data link layer. Explain protocols and apply technologies specific to the network layer. Explain the features and functionality of protocols and technologies specific to the Transport layer. Explain the features and functionality of protocols and technologies specific to the Application layer Application delivery training course details Who will benefit: Anyone taking the F5 networks AD fundamentals exam. Technical staff working in Application delivery. Prerequisites: None. Duration 3 days Application delivery training course contents What is TCP/IP? Protocols, services. The Internet, RFCs, The OSI 7 layer model. Layer 1 cables. Ping and addressing Host configuration of IP addresses, subnet masks, default gateways, ipconfig, ping. Hands on Configuring TCP/IP, ping. Ethernet and the data link layer 802.3, evolution, choosing cables, topologies, CSMA/CD, hubs, NICs, MAC addresses. Hands on Analysing MAC addresses. IP and Ethernet Relationship. Hands on ARP. What is a switch? Switches connect multiple devices, switches versus hubs, simultaneous conversations, switches work at layer 2, the forwarding database, how the forwarding database is built, broadcast and collision domains. Hands on Difference between hubs and switches. Link aggregation Loops, broadcast storms, STP, Architectures, modes, link aggregation, load sharing, resilience. Hands on fail over times. VLANs Virtual versus physical LANs, Why have VLANs? Broadcast domains. Hands on VLANs effect on traffic. IP IP datagram format, ICMP datagram format. Hands on Analysing IP and ICMP packets. IP addressing Format of addresses, registering, dotted decimal notation, choosing addresses, DHCP. Hands on impact of addressing errors. Routing What is a router? Reason for routing, network addressing, default gateways, how routing works, routing and addresses, routing tables, traceroute. Hands on Using a routed network. Routing protocols IGPs, EGPs, RIP & OSPF. Hands on Configuring routers for RIP and OSPF. Subnetting When to subnet, subnet masks, working with subnetting, CIDR notation. Hands on Changing the routed network to use subnetting. The transport layer UDP, Ports, TCP, acknowledgements, sliding windows. Hands on Analysing packets. Applications Clients, servers, web, Email SMTP, resource sharing, IM, VoIP, Video over IP, terminal emulation, FTP. Hands on FTP, SIP. Web pages URLs, DNS, names to IP addresses. HTTP, versions and status codes. Keepalives, cookies. Hands on Analysing HTTP headers.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management

ZigBee training course description A hands on course covering the entire ZigBee protocol stack. ZigBee operation, primitives and frame formats are covered in detail using software tools to test and analyse ZigBee commands and demonstrate how these affect the 802.15.4 MAC. Analysers are used to decode packet formats. What will you learn Describe the ZigBee architecture and applications. Explain the workings of ZigBee protocol stack including the 802.15.4, NWK, APS and ZDO sub layers. Describe in detail the ZigBee primitives and how they are used to pass data; make networks; join networks and repair networks. Secure ZigBee networks. ZigBee training course details Who will benefit: Technical staff requiring grounding in ZigBee including application engineers. Prerequisites: RF fundamentals. Duration 2 days ZigBee training course contents Wireless data overview What is 802.15.4 and ZigBee? WLAN, WPAN, Bluetooth vs. ZigBee. Markets. Applications and architecture. ZigBee demonstration. ZigBee Standards and technology The 7-layer model, IEEE WPAN standards overview, 802.15.4 & ZigBee, ZigBee alliance. ZigBee Protocol stack The ZigBee 5 layer model, The network (NWK) sub layer, Application support sub layer (APS), the ZigBee Device Object (ZDO). 802.15.4 Radio Frequencies, modulation, power, DSSS, BPSK/ O-QPSK, channels, symbols, chips and bit rate. 802.15.4 PHY PHY data transfer primitives. The PHY packet. PHY PIB management. 802.15.4 MAC layer The MAC layer overview, CSMA/CA, addresses, frame types, super frames, MAC layer: Data, Data control, Scan and join, PAN maintenance, MAC PIB. Hands on 802.15.4 frame analysis. ZigBee Topologies Point to point topology, star topology, cluster tree, wired integration. Hands on Building a ZigBee network. ZigBee frame formats General frame format, data frames, command frames. Hands on Analysing ZigBee frames. ZigBee NWK NWK data primitives: Request. Confirm. Indication. NWK management primitives: Network discovery, network formation. Permit joining. Start router. Join. Direct join. Leave. Reset. Sync. NWK database management. Hands on NWK analysis ZigBee APS Address mapping, matching devices, binding devices, binding tables. Hands on APS analysis. ZigBee ZDO Device roles, binding requests, initiating and responding, device discovery, service discovery, network management. ZDO Endpoint 0. ZigBee Security Security issues, security modes, MAC security, NWK security, APS security. Applications Writing ZigBee applications, application profiles, End points, Endpoint addressing, clusters of attributes, broadcasts. Hands on Sample ZigBee application.

Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention

About this training This 5-day training course enables participants to learn and understand the fundamental concepts of well test analysis. The methodology described in the course, which has become the standard of the industry, presents a systematic way of interpreting well tests in homogeneous and heterogeneous reservoirs, including fissured and multilayered systems. Recommendations for designing tests in such formations, examples, and problem-solving sessions for practical experience and immediate application are included in the course. Training Objectives Upon completion of this course, participants will be able to: Understand the well test analysis methodology Present the straight line, log-log pressure, derivative and deconvolution analysis methods Learn the most common reservoir behaviours and boundary effects Carry out the gas and multiphase analysis Target Audience The course is intended for individuals who involved with the design and interpretation of well tests. The following personnel will benefit from the knowledge shared in this course: Petroleum Production Engineers Production and Wellsite Geologist Geophysicist Reservoir Engineer Drilling Engineer Trainer Your expert course leader has taught numerous well test interpretation industry courses around the world and has been involved in many consulting projects. He is a member of the Society of Petroleum Engineers (SPE) since 1969, and he was elected a Distinguished Member in 2002 and an Honorary Member in 2009. He has chaired or organized many SPE Advanced Technology Workshops. He is a recognized expert in well test analysis and has published over one hundred technical papers and was responsible for many advances in well test interpretation, including: the use of Greens functions; wellbore storage and skin, fractured wells, and wells with double porosity behavior; the first major commercial computer-aided interpretation software; single-well and multi-well deconvolution; and a well test interpretation methodology which has become standard in the oil industry. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Duration 5 Days 30 CPD hours This course is intended for Tier 1 Operators, administrators, and architects for VMware Horizon Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of VMware Horizon Define a use case for your virtual desktop and application infrastructure Use vSphere to create VMs to be used as desktops for VMware Horizon Create and optimize Windows VMs to create VMware Horizon desktops Install and Configure Horizon Agent on a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure and manage the VMware Horizon Client systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the VMware Horizon environment using the VMware Horizon Console Dashboard and Horizon Help Desk Tool Identify VMware Horizon Connection Server installation, architecture, and requirements Describe the authentication and certificate options for the VMware Horizon environment Recognize the integration process and benefits of Workspace ONE Access™ and Horizon 8 Compare the remote display protocols that are available in VMware Horizon Describe the 3D rendering options available in Horizon 8 Discuss scalability options available in Horizon 8 Describe different security options for the Horizon environment This five-day course gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build on your skills in configuring and managing VMware Horizon© 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon© Connection Server?, VMware Unified Access Gateway?, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of Horizon Introduction to Use Case Convert customer requirements to use-case attributes Define a use case for your virtual desktop and application infrastructure vSphere for VMware Horizon Explain basic virtualization concepts Use VMware vSphere© Client? to access your VMware vCenter System and VMware ESXi? hosts Create a Windows virtual machine using vSphere Create Windows Desktops Outline the steps to install Horizon Agent on Windows virtual machines Install Horizon Agent on a Windows virtual Machine Optimize and prepare Windows virtual machines to set up Horizon desktop VMs Create Linux Desktops Create a Linux VM for Horizon Install Horizon Agent on a Linux virtual machine Optimize and prepare Linux virtual machines to set up Horizon desktop VMs Creating and Managing Desktop Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon© Connection Server? inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies VMware Horizon Client Options Describe the different clients and their benefits Access the Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant clone desktop pools Set up an automated pool of instant clones Push updated images to instant clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of Remote Desktop Session Host farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Monitor the performance of the remote desktop using the Horizon Performance Tracker Horizon Connection Server Recognize the VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the AD LDS database as a critical {an important component?} component of the Horizon Connection Server installation Horizon Protocols Compare the remote display protocols that are available in VMware Horizon Describe the BLAST Display Protocol Codecs Summarize the BLAST Codec options List the ideal applications for each BLAST codec Describe the BLAST and PCoIP ADMX GPO common configurations Graphics in Horizon Describe the 3D rendering options available in Horizon 8 Compare vSGA and vDGA List the steps to configure graphics cards for use in a Horizon environment Securing Connections: Network Compare tunnels and direct connections for client access to desktops Discuss the benefits of using Unified Access Gateway List the Unified Access Gateway firewall rules Configure TLS certificates in Horizon Securing Connections: Authentication Compare the authentication options that Horizon Connection Server supports Restrict access to the Horizon remote desktops using restricted entitlements Describe the smart card authentication methods that Horizon Connection Server supports Explain the purpose of permissions, roles, and privileges in VMware Horizon Create custom roles Horizon Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization List the steps to configure graphics cards for use in a Horizon environment Configure a load balancer for use in a Horizon environment Explain Horizon Cloud Pod Architecture LDAP replication. Explain Horizon Cloud Pod Architecture scalability options Horizon Cloud and Universal Broker Recognize the features and benefits of Horizon Cloud Service Use Universal broker to connect to a Horizon Cloud instance Configure and pair the Horizon Cloud Connector appliance with Horizon Connection Server Workspace ONE Access and Virtual Application Management Recognize the features and benefits of Workspace ONE Access Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the requirements to install and configure True SSO in a Horizon environment Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon: Deploy and Manage [V8.8] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon: Deploy and Manage [V8.8] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Firewalls training course description A technical hands on training course covering firewall technologies. This focuses on the whys and hows of firewall technology rather than looking at manufacturer specific issues. What will you learn Design secure firewall protected networks. Test firewalls. Evaluate firewalls Configure firewalls Firewalls training course details Who will benefit: Technical staff wanting to learn about Filrewalls including: Technical network staff. Technical security staff. Prerequisites: IP security foundation for engineers Duration 2 days Firewalls training course contents Firewall introduction Security review, what is a firewall? What do firewalls do? Firewall benefits, concepts. Hands on Configuring the network to be used in later labs, launching various attacks on a target. Firewall types Packet filtering, SPI, Proxy, Personal. Software firewalls, hardware firewalls, blade based firewalls, personal firewalls, which firewall should you use? Firewall products. Hands on Configuring a simple firewall. Packet filtering firewalls Things to filter in the IP header, stateless vs. stateful filtering. ACLs. Advantages of packet filtering. Hands on Configuring packet filtering firewalls. Stateful packet filtering Stateful algorithms, packet-by-packet inspection, application content filtering, tracks, special handling (fragments, IP options), sessions with TCP and UDP. Firewall hacking detection: SYN attacks, SSL, SSH interception. Hands on Stateful packet inspection firewalls. Proxy firewalls Circuit level, application level, SOCKS. Proxy firewall advantages and disadvantages. Hands on Proxy firewalls. Personal firewalls The role of personal firewalls, Windows XP, Zonealarm. Hands on Configuring a personal firewall. Firewall architectures Home based, small office, enterprise, service provider, what is a DMZ? DMZ architectures, bastion hosts, multi DMZ. Virtual firewalls, transparent firewalls. Dual firewall design, high availability, load balancing, VRRP. Hands on Resilient firewall architecture. Securing communications VPNs, IPsec. Firewall configuration of VPNs, integration of dedicated VPN devices and firewalls. Hands on IPSec VPN configuration. Testing firewalls Configuration checklist, testing procedure, monitoring firewalls, logging, syslog. Hands on Testing firewalls.

About this Virtual Instructor Led Training (VILT)  The Advanced Reservoir Engineering VILT course will address modern practical aspects of reservoir engineering during 5 half-days packed with lectures, virtual exercises, discussions and literature reviews. The participants' understanding of fundamental concepts and modern practical reservoir engineering methods will be deepened and a wide range of topics will be addressed. Topics covered The VILT course will emphasise reservoir engineering applications and include topics such as: Rock properties of clastic and carbonate reservoirs Reservoir characterisation Reservoir fluid behaviour Identification of main production mechanisms Design and analysis of well tests Production forecasting Application of Decline Curve Analysis in mature fields Detailed modeling of wells and reservoirs Water flooding Application of EOR methods Reserves and resource estimation Reservoir simulation approaches, model construction and well, aquifer and fluid modelling Development planning Uncertainty handling and scenario methods Depending on the background and requirements of the participants, some topics may be given more emphasis.   Training Objectives In this VILT course, reservoir engineering methods will be addressed which are of use in the daily reservoir engineering practice. The focus will be on practical applicability. Use is made of practical and actual reservoir engineering problems and examples to illustrate relevant subjects. By attending this VILT course, participants will have a deeper knowledge of modern reservoir engineering practices for reservoir development and production, including the construction and use of reservoir models. Target Audience The VILT course is intended for experienced reservoir engineers with prior technical or engineering exposure to production activities. Petroleum engineers and geoscientists who require more than general knowledge of reservoir engineering will also find this course useful. Participants are invited but not obliged to bring a short presentation (max of 15 minutes) on a practical problem they encountered in their work. This will then be explained and discussed in the VILT class. A short test or quiz will be held at the end the VILT course. Training Methods This VILT course will be delivered online over 5 half-days. There will be 2 blocks of two hours per day, including lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be required. Two breaks of 10 minutes will be provided each day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your course leader is an independent Reservoir Engineering Consultant. He provides project consultancy, quality assurance and reservoir engineering training for major oil companies, governments, engineering firms and other global customers. Before he retired from Shell in 2012, he held positions as Senior Reserves Consultant for the Middle East and Reservoir Engineering Discipline Lead. He is a petroleum engineering professional, with global experience, mostly in Shell companies and joint ventures (NAM, SSB, SCL, PDO, SKDBV). He has been involved in reserves and resource management, has extensive reservoir modelling and reservoir simulation expertise, and wide experience in the design and delivery of training programmes for employee development. PROFESSIONAL EXPERIENCE 2012 - 2016 Independent Reservoir Engineering Consultant Project consultancy, quality assurance and reservoir engineering training for major oil companies, governments, engineering firms and other global customers. Delivering specialised and general Reservoir Engineering courses to a multitude of international companies. 2008 - 2012 Shell International E&P, the Hague, the Netherlands Senior Reserves Consultant for the Middle East Region Assurance of SEC and SPE compliance of reserves and resources in Shell Middle East region. Contributor to the 2012 SPE guidelines on reserves and resources assessment. 2006 - 2008 Shell E&P Technology Solutions, Rijswijk, the Netherlands Reservoir Engineering Discipline Lead Responsible for QA/QC of Reservoir Engineering in global E&P projects as well as for staff development. (over 60 international Reservoir Engineers) 2001 - 2005 Centre for Carbonate Studies, SQU, Oman / Shell International E&P Technology Applications and Research /Shell Representative Office Oman Petroleum Engineering Manager PE manager in the Carbonate Research centre, at Sultan Qaboos University in Oman. Industrial research projects and support to teaching on recovery aspects of carbonate reservoir development. Design and delivery of industrial courses on carbonate reservoirs 1997- 2000 Shell International E&P, Rijswijk, the Netherlands Principal Reservoir engineer. Acting Shell Group Reserves Co-ordinator in 1997-1998. Facilitation of workshops with government shareholders, including discussions on sensitive reserves issues (BSP Petroleum Unit Brunei, PDO Oman, SPDC government Nigeria). Co-ordination of the NOV subsurface team in Shell Kazakhstan Development BV in 2000. Leading role in Shell Gamechanger project on natural gas hydrates. 1992- 1996 Shell Training Centre, Noordwijkerhout, the Netherlands Reservoir Engineering Programme Training Director Directed Shell Group Reservoir Engineering Training. Introduced advanced PE training events, QA/QC and learning transfer measures, Design and delivery of reservoir engineering and multidiscipline courses to Shell staff from a wide range of nationalities. 1985- 1992 Shell International, SIPM, the Hague, The Netherlands Senior Reservoir Engineer Full field reservoir simulation projects supporting Field Development Plans, operational strategies and unitisation negotiations for Shell Group Operating Companies in the United Kingdom, New Zealand and Egypt. Major contributor to the Shell internal Gas Field Planning Tool development. 1984- 1985 Geological Survey of the Netherlands (RGD), Ministry of Economic Affairs Reservoir Engineering Section Head Responsible for Petroleum Engineering advice on oil and gas licences to the Ministry of Economic Affairs. First-hand experience with a government view on resource management. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations