Develop your technical report writing and presentation skills with EnergyEdge's course designed for oil & gas professionals. Sign up now!
Develop your technical report writing and presentation skills with EnergyEdge's course designed for oil & gas professionals. Sign up now!
12 week Barber Course. NVQ level 2. PABD Diploma. Plus the TB Ultra Diploma. Giving you much more time to practice will increase your confidence and your skills. Practice makes perfect. We’ve listened to feedback and now students can stay with us longer! We’ve added more Afro hair as a special component of this course plus you get more 1 to 1 training during the final 2 weeks of the course to really push yourself. You’ll be able to get more out of our tutors vast knowledge, perfect new techniques and ideas.
Restorative Interventions in Schools A “Restorative Solution” is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to “make up” for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur. Course Category Behaviour and Relationships Teaching and Learning Description Restorative Interventions in Schools A “Restorative Solution” is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to “make up” for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur. Also Available on line– self paced learning… give it a try! Testimonials ‘Interesting. A different approach. Another ‘weapon’ in the armoury. Will try to use.’ ‘Made me think how I can approach confrontations differently. Useful, reminded me where my focus should be and that things will be difficult at times, but that’s no excuse to stay in the comfort zone!’ ‘Excellent day. Lots of ideas to take away and use on a daily basis. Thanks.’ ‘Nice to do some work on behaviour without sanctions and restraints in mind’ Learning Objectives To introduce participants to Restorative Interventions To develop understanding of value and role in developing inclusive practice of Restorative Interventions To develop and practise Restorative Intervention skills processes Opportunity to reflect on professional practice Mutual support established with other ‘front line’ practitioners Who Is It For ? Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Course Content This can be introduced in one day or as a workshop but is better offered over a series of sessions. The course answers the questions: What should we do if rewards and punishments do not work? Can we find an alternative process to recommending permanent exclusion or special unit or school placement? Struggling with a child for whom praise and sanctions seem ineffective? Want to develop a more restorative school or team? I need a process which works with relationships not just behaviour. What will work for our relationships policy? This day’s training will enable participants to facilitate Short Restorative Conferences, and will suggest ways of working with young people and others that will help to repair broken relationships, and challenge some difficult behaviour. Including all those affected by an incident in its resolution is a powerful way of producing significant improvements in behaviour. We will cover: What are restorative solutions? Background and detailed teaching of processes Inclusion values underpinning this work Processes modelled and opportunities to try process out Practical setting up of restorative conferences Stories and outcomes
About this Training Course This is a 2 full-day course that is aimed at providing professionals in the Oil & Gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e.g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However, this course puts a focus on the skills needed in commercial negotiations. A particular emphasis is placed on the relationship and negotiations typically carried out between client and contractor, vendor or the provider of services. A mixture of theory, examples and practical exercises are used so that the participants understand the principles and get an opportunity to try them out. The case studies used are real cases encountered in the Oil & Gas industry. Training Objectives Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By the end of this course, the participants will add to their technical know-how a core competence in negotiation skills. They will thus become formidable negotiating opponents. Target Audience The course is intended for middle-managers and technical and other staff who are responsible for contracts, but with limited previous exposure to negotiations, and who will need these skills in the near future. Course Level Intermediate Trainer Your expert course leader is a consultant, manager and engineer with more than 30 years' experience in a broad range of positions. He spent 15 years with the Shell group and during this time, gained extensive negotiating experience with contractors, vendors, service agents, trade unions and purchasers of equipment and products. Over the last 15 years, he has worked with a broad range of multinational businesses across the globe in a wide range of negotiation related roles including: Developing negotiating capability and skillsets Advising on negotiation strategies Establishing Alliances, Joint Ventures and Partnerships, & Remediating Alliances, Joint Ventures and Partnerships He has many years of teaching experience to technical staff - both in a corporate setting, and in an academic setting - for Melbourne University in Melbourne, Australia. Several thousand people from around the world have benefited from his courses. He brings an engineer's practical perspective, and can readily empathize with technical staff making forays into the commercial world of negotiations. He is joint author (with Professor Danny Samson) of Patterns of Excellence ISBN 0273638769, published by Financial Times Management. This has been adopted by a number of blue chip companies as the core text for management development. Corporate Experience: 15 years with Shell in a broad range of international & domestic technical and managerial and change management roles. Consulting Experience: 5 Years with McKinsey Consulting Group 4 Years with Melbourne Business Schoo POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Data centre infrastructure course description This course provides a foundation in data centre infrastructure technologies. It begins with a tour of virtualisation and the impact of this on the network before moving on to the spine and leaf design, how it works and how to scale. Layer 2 technologies enabling this architecture are studied in terms of the impact on the data centre. The course then progresses onto how Layer 3 technologies such as BGP, EVPN and VXLAN are used in data centre networks. The course then studies interconnecting data centres finishing with a section on automation and orchestration of both underlay and overlay networks. What will you learn Explain the spine and leaf architecture Recognise the impact of virtualisation, containers and orchestration on the network Describe how the following technologies are used in data centres: Multi port aggregation Overlay networks MBGP, VRFs, EVPN VXLAN COOP Data centre infrastructure course details Who will benefit: Staff involved with Data centres. Prerequisites: Network fundamentals for engineers Duration 2 days Data centre infrastructure course contents What is Ethernet? Data centres versus enterprise networks. Servers, Blades, Racks, Clusters, Storage, Virtual Machines, Hosts, guests, containers, orchestration. Virtual switches. Distributed switches. Live migrations (e.g. vMotion). IP addressing and VM traffic. Data centre network architecture Spine leaf design. North south traffic, East West traffic, Scaling: Ports, bandwidth. N+1 redundancy, ratio East West optimisation, oversubscription. 2 tier versus 3 tier Leaf/Spine. Pods. Underlay, Overlay L2 technologies STP vs link aggregation vs multi link aggregation. LACP, LLDP, CDP. Scalability. VLANs and VLAN pruning. L2 design recommendations. Disabling STP on edge ports. L3 technologies Underlay, Overlay, VXLAN, VTEP, VXLAN overlay forwarding, EVPN, IS-IS, COOP, MP BGP, VRFs, EBGP, IBGP, AS numbers, route reflectors. Anycast gateways. MTU considerations-for data and control planes. BUM traffic. Data centre interconnects Pods, fabrics, multi pods, multi fabric, multi site. VXLAN with BGP/EVPN Data center interconnect. Cloud integration, Inter Site Networks. Automation Automation and orchestration, Zero touch provisioning, Devops, Netops, telemetry automated configuration for underlay and overlay, SDN.
Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.
Join us for the latest Maldon Business Breakfast, where organisations in the VCSE sector and town and parish councils are invited to come together to share ideas, opportunities, and hear updates that shape our district's future. This event will focus on the number of funding opportunities that the Council supports, including the “Where Quality Of Life Matters” Grant Scheme – an exciting new funding opportunity from Maldon District Council. The scheme is offering grants of £1,000 to £10,000 to help bring your community projects and growth plans to life. Whether you're looking to launch a new service, improve community spaces, invest in green technology, or bring people together, this is your chance to find out how the Council can support your work. ✨Wednesday 27th August 2025 ⏰ 9:00am – 11:00am 📍 Maldon & Tiptree F.C, The Drewitt-Barlow Stadium, Park Drive, Maldon, Essex, CM9 5JQ What to Expect: Overview of the Grant Scheme – what it funds, who can apply, when you can apply and how to align with Council priorities Expert Tips from Phil Ashford – learn how to craft compelling applications and showcase your project’s impact Networking with Local Leaders – connect with councils and community organisations from across Maldon District This session is ideal for: Voluntary and community groups Registered charities and social enterprises Town and Parish Councils Discover how to access funding and support that helps grow not only your organisation, but the wider Maldon community. Spaces are limited, so reserve your place now and see how you can be a part of the shaping a vibrant and inclusive Maldon District. Please note: This grant is only available to organisations based in or primarily serving the residents of the Maldon District