This very practical and focused one-day workshop enables end-users, technical experts, proponents, internal customers and other key stakeholders to work with procurement and contracting to develop effective specifications and scopes of work, to ensure fit-for-purpose outcomes. The programme empowers participants to collaborate with all key stakeholders. This workshop will help participants: Understand the importance and value of clear and effective specifications Differentiate between the different methods of creating specifications and when to apply them Develop robust specification templates to ensure consistency Understand the use of appropriate language (critical to creating effective specifications) Appreciate the need to develop specifications in cooperation with stakeholders Make use of techniques such as value analysis and value engineering to define 'fit for purpose' in the context of creating effective specifications Embed key KPIs into the specification to ensure delivery Manage and mitigate legal and contractual risks in the specification 1 Introduction Learning outcomes Learning styles Plan for the day 2 The importance of effective specifications Scopes of work Impact of poor scopes of work Examples of costly errors 3 The critical role of language Terminology in creating effective specifications and scopes of work Problems of communication Lack of detail or too prescriptive 4 Encouraging cooperation Technical and commercial experts with responsibility for developing robust effective specifications and scopes of work Managing stakeholders' expectations Working with contractors 5 Types of specification Exploring and using the various approaches to the development of appropriate specifications and scopes of work Output Performance Technical Functional Solutions-based 6 The role of value analysis Value engineering in the process of developing scopes of work and specifications 7 Specifications and contracts The legal and contractual impact of poor specifications and scopes of work How to embed scopes of work and specification outputs into tender and quotation documents 8 Specifications as a management tool Developing KPIs and SLAs framed around robust effective specifications and scopes of work Negotiating with contractors Negotiating with stakeholders
As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain
Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary
Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it. It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly. This programme will help managers / team leaders: Analyse the constituents of a 'high performing' team Apply essential influencing techniques Use a range of communication techniques to support effective teamwork Create and articulate team vision Generate common values Assess team effectiveness and take/recommend the appropriate actions Make more efficient use of team time Understand and agree on techniques to manage conflict Define and implement team meeting protocols that will facilitate team effectiveness Use the Prime Focus model to create the environment and framework for a high performing team Draft your team strategy to take them to the next level Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants are given an action plan template to complete throughout the workshop 2 Your team The concept of 'positive intention' The difference between a team and a high performing team Assess your team effectiveness What is your 'interference'? 3 The team environment Setting the scene Building rapport Active listening Team goals and role profiling 4 Your style Tuckman model of team stages - how do you manage each stage? Team standards and goals Your team vision 5 Effective team meetings Influencing in team meetings How to make them interesting and relevant The pure role of the chair Day 2 1 Effective communication techniques Giving and receiving feedback Your communication style How to adapt, pace and lead to build rapport The Mehrabian theory of communication 2 How to manage conflict What is conflict? What is your default conflict approach? Tools and tips for managing conflict Practice sessions 3 Team skills Undertake a team skills analysis Types of team member Motivating team members Reframing situations 4 Setting your strategy Seeing the bigger picture The Prime Focus Model Your strategy for success Articulating your strategy Action plans revisited
Trade barriers are going up across the globe. And cybercrime is on the increase. The link between the two? The value of trade secrets. As countries become increasingly protectionist as regards international trade, so their IP law has been changing, with the result that companies that previously would have sought protection through patents are opting to go down the trade secret route instead. But is this a high-risk strategy? Technology is changing and this is having an impact on forms of commercial co-operation. Collaborative or open forms of innovation by their very nature involve the sharing of intellectual property (IP), and in many instances this IP is in the form of valuable confidential business information (ie, trade secrets). Little surprise, then, that trade secrets disputes have increased accordingly. At the same time, the changes in technology make trade secrets more vulnerable to attack, misappropriation, theft. So just how effective are the legal protections for trade secrets? How can organisations safeguard the value in their IP (increasingly, the single biggest line in their balance sheets)? This programme is designed to help you address these issues. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This session is designed to give you a deeper understanding of: Emerging trends in trade secrets protection and exploitation The current situation in key jurisdictions Recent case law How leading companies are responding The importance of trade secret metadata Different external stakeholders and their interests Key steps for effective protection of trade secrets Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 What are trade secrets? Definitions Examples Comparison with other forms of IP (patents, confidential information, know-how, copyright) 2 Current trends The various changes taking place affecting trade secrets - legal changes, trade wars, cybercrime, technology, commercial practice The current position in the UK, Europe, USA, China, Japan, Russia Corporate best practice 3 Trade secret disputes - how to avoid them Trade secret policies, processes and systems Administrative, legal and technical protection mechanisms The role of employees The sharing of trade secrets with others 4 Trade secret disputes - how to manage them Causes Anatomy of a trade secret court case 'Reasonable particularity' 5 Related issues Insurance Tax authorities and investigations Investor relations 6 Trade secret asset management roadmap Maturity ladder First steps Pilot projects
This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion
Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning
What do engineers and project managers need to know of finance? 'Nothing - leave it to the accountants!' No, no, no! Engineers must be conversant with the terminology and statements that accountants use. Technical expertise in projects, service delivery, production or other areas can only really be harnessed if the managers understand the accounting and reporting that drives businesses. This course gives the necessary understanding to project, production and technical managers. It develops their skills in understanding financial and management accounting. Accountants may not always like it but a major part of their work is to be the 'servants of business' and to gather, compile and present your figures. So you must understand the figures - they belong to you, your processes or projects. There are many reasons for maintaining accurate accounts. This course focuses on the strategic issues (those over-used words) - what figures reveal about the drivers of business and what they reveal about the day-to-day issues that accountants bother you with. The course will enhance your understanding of finance and of the accounting issues which affect your projects, production and technical areas of business. This course will help you: Understand the business world in figures - make sense of what the accountants are telling you Appreciate what drives business - and how this affects your role in your part of the business Relate your activities to the success of the business - through figures Gain the skills to advance in management - financial awareness is a 'must have' if you are to progress in your career 1 What do accountants do? The finance function, types of accountant, financial v management accounting and the treasury function Understanding the role of the finance function and how the information you provide may be used 2 The basic financial statements Balance sheets and income statements (P&L accounts) What they are, what they contain and above all what they can reveal - how to read them The accounting process - from transactions to financial statements What underpins the statements - accounting systems and internal controls 3 Why be in business - from a financial perspective The driving forces behind financial information Performance measures - profitability, asset utilisation, sales and throughput, managing capital expenditure 4 Accounting rules - accounting standards Accounting concepts and the accounting rules: accruals, 'going concern' - substance over form and other 'desirable qualities' Accruals - why the timing of a transaction is so important to the finance function Depreciation and amortisation - the concepts and practice Accounting standards - the role of International Financial Reporting Standards 5 Cash The importance of cash flow - working capital management Cash flow statements - monitoring overall cash flows Raising cash - levels of borrowing, gearing Spending cash - an outline of capital expenditure appraisal 6 Budgeting Why budget? - good and bad practice Determining why budgets play a key role and should not be simply an annual ritual Justifying your budgets - the link between the strategic plan and day-to-day budgeting - alignment of company culture Budgets as motivators - the importance of the right culture Techniques to improve budgeting - whether day-to-day or capital budgeting 7 Costing The type and detail of costing very much depends on your business - eg, manufacturing piston rings is quite different from the construction of a power plant Issues with overhead allocation Accounting for R&D 8 Reading financial statements Annual financial statements - why they are produced, what's in them and what you should look for Learning what a set of accounts reveals about a company's current situation, profitability and future prospects 9 Performance measurement - analytical reviews and ratio analysis ROI/ROCE Profitability, margins and cost control Sales - asset turnover Efficiency (asset / stock turnover, debtor / creditor days) 'City' measures Investment (interest / dividend cover, earnings per share, dividend yield)
Abrasive Wheels Training Nearly half of the workplace accidents involving abrasive wheels are due to an unsafe work system or operator error. This indicates that many of these incidents can be avoided if the risks of working with abrasive wheels are clearly communicated, and the correct safety measures are adopted, Abrasive Wheels Training will eliminate most accidents with Abrasive Wheels. With the appropriate Abrasive wheels training in place, you could significantly reduce the risk of an injury such as friction burns, crushed fingers and loss of eyesight which are the most common amongst abrasive wheel operators with the misuse of machines. This Abrasive Wheels Training Course is designed to assist in reducing the risk of injury for anyone who uses abrasive wheels at work. It guides you through the different types of abrasive wheels, how to identify and store them, how they should be used safely, and how they should be inspected prior to use. Our Abrasive Wheels Training will give all candidates hands-on practical training. Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. Abrasive Wheels Course Duration 3-4 Hours Petrol Cut Off Saw 1 Day for all candidates Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. Introduction to Abrasive Wheels Definition of Abrasive Wheels Abrasive wheels are tools used for cutting, grinding, and polishing various materials. They are made from abrasive particles, like grit, bonded together to form a solid wheel. When these wheels spin at high speeds, they can shape or finish different surfaces effectively. Types of Abrasive Wheels Commonly Used in Industry Bonded Abrasive Wheels: These are made by combining abrasive particles with a bonding material to form a solid wheel. Bonded abrasive wheels are typically used for tasks like grinding, cutting, and finishing metal or stone. Coated Abrasive Wheels: These have an abrasive layer attached to a backing material, like paper or cloth. Coated abrasive wheels are commonly used for sanding and smoothing surfaces, often in woodworking or metalworking. Abrasive wheel training is essential for learning how to use these tools safely and effectively. Understanding the different types of abrasive wheels and their applications can help you choose the right wheel for your job, ensuring efficiency and safety. Importance of Proper Training Overview of the Risks Associated with Improper Use Using abrasive wheels without proper training can be very dangerous. The importance of proper training cannot be overstated when it comes to the safe and effective use of abrasive wheels. Improper use of abrasive wheels can lead to serious accidents, such as wheel breakage, which can cause flying debris and severe injuries. Other risks include cuts, burns, and eye injuries from sparks or fragments. Not knowing how to handle the equipment properly can also result in damaged materials and inefficient work, leading to wasted time and resources. Benefits of Trained Versus Untrained Usage Undergoing abrasive wheel training is crucial for several reasons: Safety: Trained individuals know how to handle abrasive wheels safely, reducing the risk of accidents and injuries. They learn to inspect the wheels for damage, choose the right type of wheel for the job, and use protective gear correctly. Efficiency: Training ensures that users understand how to use abrasive wheels effectively, leading to faster and more accurate work. Trained users can achieve better results with less effort and time. Cost-Effectiveness: Proper training helps prevent damage to the wheels and the materials being worked on, saving money on replacements and repairs. It also minimizes downtime due to accidents or improper usage. Compliance: Many industries require certification for using abrasive wheels. Completing abrasive wheel training ensures compliance with safety regulations and industry standards, which is essential for legal and insurance purposes. In summary, abrasive wheel training equips users with the knowledge and skills needed to use abrasive wheels safely and efficiently, making the workplace safer and more productive. Getting Started with Abrasive Wheels Essential Equipment and Setup Before using abrasive wheels, it’s important to have the right equipment and ensure everything is set up properly. Here’s what you need: Protective Gear: Always wear safety goggles, gloves, ear protection, and a dust mask to protect yourself from flying debris, noise, and dust. Abrasive Wheels: Have a selection of abrasive wheels suitable for the tasks you plan to perform. This includes grinding wheels, cutting wheels, and sanding discs. Mounting Equipment: Ensure you have the correct flanges, spacers, and mounting hardware to secure the wheel to the machine properly. Tools and Machines: Use the appropriate tools and machines for your abrasive wheels, such as grinders, sanders, or cut-off saws. Make sure these machines are in good working condition. Work Area: Set up your work area with adequate lighting, ventilation, and space to move around safely. Ensure there are no flammable materials nearby. Completing an abrasive wheels training course will guide you on how to properly set up and use this equipment. Selecting the Right Wheel for the Job Choosing the right abrasive wheel is crucial for getting the job done efficiently and safely. Here’s how to select the right wheel: Material to Be Worked On: Different materials require different types of wheels. For example, use a grinding wheel for metal and a sanding disc for wood. Wheel Specification: Check the specifications of the wheel, including its grit size, bonding material, and hardness. Finer grits are better for finishing, while coarser grits are used for rough grinding. Machine Compatibility: Ensure the wheel is compatible with your machine. Check the wheel’s size, speed rating, and mounting requirements. Type of Task: Match the wheel to the task. Use cutting wheels for cutting, grinding wheels for grinding, and polishing wheels for finishing tasks. Enrolling in a grinding wheel training course can provide detailed guidance on selecting and using the right wheels for different jobs. Proper selection and setup not only improve efficiency but also enhance safety and prolong the life of the abrasive wheels. Safe Operation Techniques Step-by-Step Guide on How to Operate Abrasive Wheels Safely Inspect the Wheel: Before using any abrasive wheel, inspect it for cracks, chips, or other damage. Do not use a damaged wheel. Mount the Wheel Properly: Ensure the wheel is properly mounted on the machine. Follow the manufacturer’s instructions for correct mounting and balancing. Check Machine Guards: Make sure all safety guards are in place and functioning correctly. Guards help protect you from flying debris and accidental contact with the wheel. Wear Protective Gear: Always wear safety goggles, gloves, ear protection, and a dust mask to protect against sparks, noise, and dust. Start the Machine Safely: Stand to the side of the machine when starting it, not directly in front of the wheel. Allow the wheel to reach full speed before using it. Use Proper Technique: Apply light, even pressure to the workpiece. Avoid forcing the wheel or using excessive pressure, as this can cause the wheel to break. Maintain Control: Keep a firm grip on the tool or workpiece to prevent it from slipping or catching. Avoid Overheating: Use intermittent cuts and allow the wheel to cool down to avoid overheating, which can weaken the wheel and cause it to break. Regular Breaks: Take regular breaks to avoid fatigue, which can lead to mistakes and accidents. Completing an abrasive wheel training course can provide practical demonstrations of these safety techniques. Comparison with Other Cutting Methods Feature Abrasive Wheels Saws (Circular/Band) Laser Cutters Versatility High: Can cut metals, stone, ceramics. Moderate: Best for wood and certain metals. High: Can cut metals, plastics, composites. Precision High: Provides precise cuts and finishes. Moderate: Effective for straight cuts, less precise for intricate designs. Very High: Capable of intricate designs and clean cuts. Cost Low: Generally cheaper initial and maintenance costs. Moderate: Higher initial cost than abrasive wheels but longer lifespan. High: Expensive initial investment and maintenance costs. Portability High: Many tools are portable for on-site cutting and grinding. Low: Often require stationary setups. Low: Typically not portable and integrated into fixed setups. Safety Risks High: Requires proper training to prevent accidents (e.g., HSE, OSHA). Moderate: High-speed blades can be dangerous, need safety measures. Moderate: Requires specialized training to handle safety risks (e.g., reflective materials). Dust/Debris High: Generates significant dust and debris. Low: Produces less dust and debris. Very Low: Minimal dust and debris, cleaner cutting process. Wear and Tear High: Abrasive wheels wear down with use and need regular replacement. Low: Blades have a longer lifespan, less frequent replacement needed. Low: Lasers do not wear down, but components may need maintenance. Training Availability High: Numerous training courses available (e.g., HSE, OSHA). Moderate: Training available but not as comprehensive as abrasive wheel training. High: Specialized training required for safe operation and maintenance. Compliance High: Training helps meet regulatory requirements (e.g., PUWER 1998). Moderate: Safety training helps meet general safety regulations. High: Requires adherence to safety standards and protocols. Operational Speed Moderate: Suitable for detailed work, not as fast as saws for straight cuts. High: Faster cutting speeds for straight cuts. Moderate: Speed depends on material and thickness, generally slower than saws for thicker materials. Common Mistakes and How to Avoid Them Using a Damaged Wheel: Mistake: Using an abrasive wheel with cracks or chips. Solution: Always inspect the wheel before use and replace damaged wheels immediately. Improper Mounting: Mistake: Incorrectly mounting the wheel, leading to imbalance and breakage. Solution: Follow the manufacturer’s instructions and ensure the wheel is securely mounted. Skipping Protective Gear: Mistake: Not wearing safety gear, increasing the risk of injury. Solution: Always wear the recommended protective equipment, including goggles, gloves, and ear protection. Excessive Pressure: Mistake: Applying too much pressure, which can cause the wheel to break. Solution: Use light, even pressure and let the wheel do the work. Incorrect Wheel for the Job: Mistake: Using the wrong type of wheel for the material or task. Solution: Select the appropriate wheel based on the material and the task. Refer to the specifications and guidelines provided during abrasive wheels training. By understanding and avoiding these common mistakes, you can ensure safer and more efficient use of abrasive wheels. Proper training, like an abrasive wheel course, is essential to master these techniques and avoid potential hazards. Maintenance and Care Tips for Maintaining Abrasive Wheels Regular Cleaning: Clean the abrasive wheels regularly to remove any debris or buildup. Use a brush or compressed air to clean the wheel, ensuring it remains effective and prevents clogging. Proper Storage: Store abrasive wheels in a dry, cool place to prevent moisture damage. Keep them on a flat surface or in a vertical position to avoid warping or deformation. Wheel Dressing: Dress the wheel regularly using a wheel dresser to maintain its shape and expose fresh abrasive particles. This helps keep the wheel sharp and efficient. Avoid Overloading: Do not overload the wheel by forcing it to cut or grind faster than its capacity. Overloading can cause excessive wear and reduce the wheel’s lifespan. Use Correct Speed: Always operate the wheel at the recommended speed. Check the maximum speed rating of the wheel and ensure your machine does not exceed this limit. Balanced Use: Use the entire surface of the wheel evenly to prevent uneven wear. Avoid focusing on one spot for too long, which can create grooves and weaken the wheel. Lubrication: If applicable, use the appropriate lubricant to reduce friction and heat buildup. This can extend the life of the wheel and improve performance. How to Check for Wear and Damage Visual Inspection: Before each use, visually inspect the wheel for cracks, chips, or other damage. A damaged wheel can be dangerous and should be replaced immediately. Sound Test: Perform a sound test by gently tapping the wheel with a non-metallic object (like a wooden handle). A clear ringing sound indicates the wheel is intact, while a dull sound suggests it may be cracked and unsafe to use. Check for Unusual Vibrations: When the wheel is running, check for unusual vibrations or wobbling. This can indicate imbalance or damage. Stop using the wheel if you notice these signs and inspect it further. Measure Wheel Wear: Measure the diameter of the wheel regularly to monitor wear. Replace the wheel when it reaches the minimum usable diameter specified by the manufacturer. Surface Condition: Examine the surface of the wheel for glazing or loading. A glazed wheel appears shiny and smooth, indicating it is worn out and needs dressing or replacement. A loaded wheel is clogged with material and may require cleaning or dressing. Mounting Hardware: Check the flanges, spacers, and other mounting hardware for wear or damage. Ensure they are secure and in good condition to maintain proper wheel alignment. Regular maintenance and careful inspection of abrasive wheels can significantly extend their lifespan and ensure safe, efficient operation. Abrasive wheels training provides detailed guidelines on maintaining and checking wheels for wear and damage, helping users develop good maintenance habits. Health and Safety Guidelines Detailed Safety Precautions and Protective Gear Wear Appropriate Protective Gear: Safety Goggles or Face Shield: Protect your eyes and face from flying debris and sparks. Gloves: Wear sturdy gloves to protect your hands from sharp edges and hot materials. Ear Protection: Use earplugs or earmuffs to protect your hearing from the noise produced by grinding operations. Dust Mask or Respirator: Prevent inhalation of dust and particles, especially when working with materials that produce harmful dust. Apron or Protective Clothing: Wear a durable apron or long-sleeved clothing to shield your body from sparks and debris. Machine Safety Checks: Guarding: Ensure all machine guards are in place and secure before operation. Speed Check: Confirm that the machine’s speed does not exceed the wheel’s maximum rated speed. Work Area: Keep the work area clean and free of clutter to prevent tripping hazards. Safe Operation Practices: Proper Setup: Mount the abrasive wheel correctly, following the manufacturer’s instructions. Ensure it is balanced and secure. Correct Usage: Use the abrasive wheel only for its intended purpose. Avoid side grinding unless the wheel is specifically designed for it. Pressure Application: Apply light, even pressure to avoid overloading the wheel and causing it to break. Regular Inspections: Pre-Use Inspection: Check the wheel for any cracks, chips, or signs of wear before each use. During Use: Monitor the wheel for unusual vibrations or noises, and stop the machine immediately if any issues arise. What to Do in Case of an Accident Immediate Response: Stop the Machine: Turn off the machine immediately to prevent further injury. First Aid: Administer first aid for minor injuries. This may include cleaning cuts, applying bandages, and using cold compresses for burns or abrasions. Seek Medical Help: For serious injuries, seek professional medical assistance immediately. Call emergency services if necessary. Report the Incident: Inform Supervisors: Report the accident to your supervisor or safety officer. Provide details about how the incident occurred and the extent of the injuries. Document the Incident: Fill out an accident report form, including information about the equipment used, the nature of the injury, and any contributing factors. Review and Improve Safety Practices: Incident Analysis: Analyze the accident to determine its cause. Review whether safety protocols were followed and identify any gaps in training or equipment maintenance. Safety Training: Consider additional abrasive wheels training or a refresher course to reinforce safe practices and prevent future accidents. Online courses can be a convenient way to update your knowledge. Preventive Measures: Review Procedures: Ensure that all safety procedures are up-to-date and that all employees are familiar with them. Safety Drills: Conduct regular safety drills to prepare for potential accidents and improve response times. Legal Requirements and Certifications Overview of Relevant Laws and Regulations Using abrasive wheels involves adhering to specific safety laws and regulations to ensure the safety and health of workers. Here’s an overview of the key legal requirements: Occupational Safety and Health Administration (OSHA): In the United States, OSHA sets standards for the safe use of abrasive wheels. Employers must comply with OSHA regulations, including proper machine guarding, employee training, and the use of personal protective equipment (PPE). Provision and Use of Work Equipment Regulations (PUWER): In the UK, PUWER requires that work equipment, including abrasive wheels, is suitable for its intended use, properly maintained, and only operated by trained personnel. European Safety Standards: In Europe, EN 12413 is the standard for bonded abrasive products. It sets out requirements for safety, marking, and product testing to ensure the safe use of abrasive wheels. Regular Inspections and Maintenance: Laws often require regular inspections and maintenance of abrasive wheels and related machinery to ensure they remain in safe working condition. Record Keeping: Employers must keep records of all training, inspections, and maintenance activities related to abrasive wheels. How to Get Certified in Abrasive Wheels Training Getting certified in abrasive wheels training involves completing a recognized course and passing the necessary assessments. Here’s how you can achieve certification: Find a Training Provider: Look for accredited training providers that offer courses on abrasive wheels. Valley Plant Training is a well-known provider that offers comprehensive abrasive wheel training courses. You can also search for “abrasive wheel training near me” to find local providers or explore online options. Enroll in an Abrasive Wheel Course: Choose a course that covers both theoretical and practical aspects of abrasive wheel safety. The course should include topics such as wheel selection, proper mounting, safe operation techniques, and maintenance. Valley Plant Training offers courses that meet these criteria. Complete the Training: Attend the training sessions and participate actively. Training can be done in-person or online, depending on your preference and availability. Online courses can be convenient and flexible for busy schedules. Pass the Assessment: At the end of the course, you’ll need to pass an assessment to demonstrate your understanding of the material. This may include a written test and a practical demonstration of your skills. Receive Your Abrasive Wheels Certificate: Upon successful completion of the course and assessment, you will receive an abrasive wheels certificate. This certificate is proof that you have been trained in the safe use of abrasive wheels. Regular Refresher Courses: It’s important to stay updated with the latest safety practices and regulations. Consider taking refresher courses periodically to keep your skills and knowledge current. Valley Plant Training also offers refresher courses to help you stay up-to-date. Obtaining an abrasive wheel training certification from Valley Plant Training or another reputable provider not only enhances your safety and efficiency but also ensures compliance with legal requirements. It demonstrates to employers and regulatory bodies that you are qualified to handle abrasive wheels safely and effectively. Frequently Asked Questions What is abrasive wheel training? This is a training course that teaches you how to safely use and take care of machines that have abrasive wheels, like grinders. It covers choosing the right wheel, setting it up, and learning safety rules to prevent accidents. How much does abrasive wheels training cost? The price can change depending on where you are and who’s teaching the course. Generally, it might cost between £150.00 and £250 for the basic training. How long does abrasive wheels training last? Most basic courses take about a day to complete, around 6 to 8 hours. More detailed courses might take longer, especially if they include hands-on practice. Can abrasive wheel training be done online? Yes, you can learn the theory part online at your own pace. For learning how to actually use the wheels, you might need to attend a session in person to get practical experience. What are the two types of abrasive wheels? There are two main kinds: bonded and coated abrasive wheels. Bonded wheels are made of abrasive particles stuck together and are used for tasks like grinding or cutting. Coated wheels have a layer of abrasive glued to a backing material and are used for smoothing surfaces. What are the rules for abrasive wheels? The main rules include setting up the wheel correctly, wearing the right safety gear, checking the wheel regularly for damage, and following specific steps when using it to stay safe. There are also official safety standards you need to follow. Testing Of Candidates We will assess the delegates throughout the course on their levels of participation and understanding, they will demonstrate the inspection of various Abrasive wheels for damage and suitability. Then the delegates will complete a 25 question assessment paper at the end of the course. Successful delegates will be issued with the NPORS operator card Abrasive Wheels Training Covers: The requirements of the HASAW and PUWER and all associated regulations in respect of Abrasive Wheels. Hazards arising from the use of Abrasive Wheels and the precautions that should be taken. How to identify the Abrasive Wheel types and characteristics. Storage, handling and transportation of Abrasive Wheels. Inspecting and testing Abrasive Wheels. Personal protective equipment. Abrasive Wheels Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of abrasive wheels and the construction industry We have our own training centre for abrasive wheels conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment. Our abrasive wheels training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS abrasive wheels Tester to your site nationwide, to reduce the amount of time away from work Other course: Enhance your skills with our specialized courses, including Lift Supervision Training, Appointed Person Training, Telehandler Training, Cat & Genny Training, Slinger Signaller Training, Lorry Loader Training and Crusher Training. Each program is designed to equip you with the expertise needed for excellence in your field.
The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale