3061 TEC courses in Glasgow delivered Live Online

Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.

This half day online course will assist candidates in preparing for the forthcoming initial Casework Assistant exam.

This online course is suitable for those who are familiar with the accounts rules, such as COFA’s and legal cashiers, but wish to expand their technical knowledge on the day to day application of them.  This course will reflect on the 2019 rule changes and where firms might have gone wrong in implementing these. It will also consider what ‘good’ systems, policies and procedures look like as well as providing you with tools to evaluate if your interest policy is ‘fair and reasonable’ and practical scenarios to identify banking facilities. Target Audience This online course is suitable for COFAs, those supporting the COFA, legal cashiers and for those that wish to expand their technical knowledge on the day to day application of the SRA accounts rules. Resources An information pack including the course slides will be provided to all delegates, which may be useful for ongoing reference. Please note a recording of the course will not be made available. Speaker Sarah Charlton, Consultant, DG Legal Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.

STGO Abnormal Loads

The COLP role goes beyond just ensuring your firm follows the rules in the SRA Standards and Regulations, it also comes with a personal accountability factor that demands your attention. Fear not! This 3 hour course will usher you through the intricacies of being a COLP, ensuring you not only meet but excel in your regulatory obligations.  The course will cover: Navigating the Regulatory Landscape: Understanding the Framework for COLPs Dive into the intricate regulatory framework that Compliance Officers for Legal Practice (COLPs) operate under. Shouldering the Responsibility: Unpacking the Duties of a COLP Explore the multifaceted responsibilities that come with the role of a COLP. Choosing the Right Leader: Identifying the Ideal COLP Candidate Learn the criteria for selecting the most suitable individual to take on the crucial role of COLP. Cracking the Codes: Key Elements of Codes and SRA Principles Delve into the essential components of the Codes and SRA Principles that form the backbone of legal compliance. Building a Robust Foundation: Understanding Compliance Systems for All Firms Explore the concept of compliance systems, what they entail, and why every firm should have one in place. Reporting Matters: Recognising 'Serious' Issues, SRA Enforcement Strategy, and Reporting Protocols Uncover the definition of 'serious' matters, grasp the SRA Enforcement Strategy, and gain practical insights on making effective reports to the SRA. Paper Trails Matter: Effective Record Keeping, Including Non-material Breaches Master the art of comprehensive record-keeping, including strategies for recording non-material breaches, and understand why it's integral to compliance. Personal Liability: Understanding and Mitigating Risks Navigate the landscape of personal liability for COLPs and develop strategies to mitigate associated risks. Staying Ahead: Keeping Abreast of Regulatory Changes and Guidance Develop effective strategies for staying up to date with dynamic regulatory changes and evolving guidance. Planning for Compliance: Crafting a Robust Strategy, Assessing Risk, and File Reviewing Formulate a comprehensive plan for tackling compliance, including risk assessment, maintaining risk registers, and implementing effective file reviewing. Across the Board: Legal and Regulatory Compliance Areas Every COLP Must Master Gain a high-level overview of crucial legal and regulatory compliance areas, including AML, transparency rules, and other pivotal aspects that demand the attention of all COLPs. Target Audience This online course is suitable for those new to the COLP role, or those supporting the COLP and for those that would like a refresher of the role and their responsibilities. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

The Central Heating Controls Wiring and Fault Finding course is a two day-day short course aimed at anyone involved in the construction, commissioning, inspection & testing or maintenance of central heating electrical control systems. The Central Heating Controls Wiring and Fault Finding course covers all the commonly used control systems in use today and is focused on the ‘practical’ construction and commissioning along with the relevant fault finding techniques. The Central Heating Controls Wiring and Fault Finding course requires an understanding of electrical principles and cable termination skills. A requirement of this course is the successful completion of their Essential Electrics examination prior to sitting the central heating controls wiring & fault finding examinations. Please ring if clarification is needed on this point. There are two 20 minute open book examinations and the associated practical assessments. A third examination and associated assessment will be required for candidates not holding the Essential Electrics unit. The Central Heating Controls Wiring and Fault Finding course comprises of: Short theory sessions introducing the conventional wiring systems, ‘Y’ Plan, ‘S’ Plan, ‘C’ Plan, Etc. Detailed practical workshop sessions, undertaking the construction, testing and commissioning of systems Fault finding and maintenance tasks performed on working systems Examination and practical assessment preparation ready for the assessments Evaluation of the system control function (why and how it works) Each student will work on their own system, and will have plenty of time to absorb and understand how each systemworks. Advise will be given on suitable ‘tooling’ and test equipment. These are nationally recognizable qualifications which are fast becoming an essential requirement for this type of work. The course costs include comprehensive course notes and examination entry fees.

Hoarding training designed to be an educational, interactive and empowering day that works to positively impact attendees active client work.

KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY. Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing. Attendees Will Be Able To: Know the Parts of Speech and their correct uses; Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement; Be able to create Plurals and Possessives accurately and with certainty; Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation; Create original email / documents to employ newly-learned class material.   Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations. Christina Vargas

Personal development groups for practitioners with Bárbara Godoy A playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding" Tuesday Evenings Group 6 pm to 7.15 pm  (UK Time) Friday Lunchtime Group 12.30 pm to 1.45 pm (UK time) Spring Term Phase One - 2025 22 and 29 April 6, 13, 20 and 27 May 3, 10, 17 and 24 June Autumn Term Phase Two - 2025 23 and 30 September 7, 14, 21 and 28 October 4, 11, 18 and 25 November Winter Term Phase Three - 2026 20 and 27 January 3, 10, 17 and 24 February 3, 10, 17 and 24 March Winter Term Phase One - 2025 24 and 31 January 7, 14, 21, 28 February 7, 14, 21 and 28 March Spring Term Phase Two - 2025 25 April 2, 9, 16, 23 and 30 May 6, 13, 20 and 27 June Autumn Term Phase Three - 2025 26 September 3, 10, 17, 24 and 31 October 7, 14, 21 and 28 November Venue: Online (Zoom) Fee: £350 per term or £900 the whole year Bárbara Godoy M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP & UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetBárbara’s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent’s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. Bárbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: “Experiences” to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work. Organized by:

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3