Closing Techniques Certificate The Closing Techniques Certification is the ideal course decision, on the off chance that you have staff individuals who have obligation regarding deals in your business, especially for bringing deals to a close. Spread across 5 simple to-follow modules, understudies will acquire abilities in a huge number of zones, including understanding client practices and purchasing choices and building energy and validity with clients, giving them the instruments that they need to truly contribute towards the accomplishment of your business. What's Covered in the Course? The unmistakably organized modules of this course cover the accompanying territories in detail: Instructions to finalize a negotiation in a positive way, utilizing an assortment of strategies, like planning and speed; Tips on the best way to defeat the absolute most normal obstructions to deals and how to successfully persuade clients to change their negative responses into positive ones; Making and conveying attempts to sell something, including understanding various crowds and viably speaking with them; Step by step instructions to construct affinity, validity and trust with possible clients and beat their complaints, including the most well-known deals hindrances and how to get around them; The significance of strategically pitching and how to viably do it, to expand deals for the association; Beating false impressions or issues when selling and how to accentuate the advantages of the items and administrations in the best way and surpass client assumptions; An assessment of the brain research of purchasing, to give your representatives an understanding into a client's point of view, including the fundamental factors that impact a fruitful deal; The significance of good listening abilities, when bringing a deal to a close; Utilizing timing and addressing abilities in the correct manner, to bring a deal to a close in a successful way. What are the Benefits of the Course? There are an entire host of benefits to taking the Closing Techniques Certification for your workers, and they are as per the following: Your business will profit by having workers who are proficient about how to adequately bring a deal to a close and can show these abilities in their job; There are no passage necessities, so your representatives needn't stress over having the correct capabilities, to apply; Students will get a certify authentication in shutting methods, which is useful for their own future profession possibilities.
***24 Hour Limited Time Flash Sale*** HR Audit, Crisis, Payroll and People Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know 53% of employees feel disengaged at work in the UK, costing businesses billions of pounds annually? Effective HR practices are crucial for employee satisfaction, productivity, and ultimately, your bottom line. But are you equipped to handle the complexities of the modern HR landscape? This HR Audit, Crisis, Payroll and People Management bundle equips you with the knowledge and skills to excel in HR management, crisis communication, and people development. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our HR Audit, Crisis, Payroll and People Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in HR Audit, Crisis, Payroll and People Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this HR Audit, Crisis, Payroll and People Management Career Bundle: Course 01: Advanced Diploma in HR (Human Resources) at QLS Level 7 Course 02: Employment Law Course 03: Human Resources (HR) Audit Course 04: Payroll Management Course Course 05: Office Administration Course 06: HR - Crisis Communication Course 07: Virtual Interviewing for HR Course 08: Recruitment Officer Diploma Course 09: HR Advisor and Recruitment Training Diploma Course 10: Motivation Skills Course 11: Virtual Training Masterclass Course 12: Dialectical Behaviour Therapy Course 13: HR Practice Essentials Level 4 Course 14: Delegation Skills Course 15: Dealing With Difficult People Training Course Course 16: Performance-Centered Asset Management Course 17: Interpersonal Skills in Management Course 18: Positive Psychology Masterclass Course 19: Personal and Networking Skills Course 20: Motivational Interviewing Course 21: People Management Skills Level 3 Course 22: HR and Recruitment Consultant Training Course 23: Contract Management Course Course 24: Office Skills and Administration Management Diploma Course 25: Workplace Stress Management Course 26: Effective Listening Skills for Leaders Course 27: HR Assistant Skills Certification Course 28: Team Management Course 29: HR and Marketing Level 4 Course 30: Payroll Management and Systems Diploma With HR Audit, Crisis, Payroll and People Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. Learning Outcomes of HR Audit, Crisis, Payroll and People Management Comprehend UK employment law and its implications for HR practices. Conduct comprehensive HR audits to identify and address weaknesses. Master payroll management, ensuring accuracy and compliance. Develop effective virtual interviewing skills to attract top talent. Become an expert in crisis communication, mitigating risks and building trust. Sharpen your motivational skills to inspire and engage employees. Enrol in HR Audit, Crisis, Payroll and People Management today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Free CPD Accredited Certificate upon completion of HR Audit, Crisis, Payroll and People Management Get a free student ID card with HR Audit, Crisis, Payroll and People Management Lifetime access to the HR Audit, Crisis, Payroll and People Management course materials Get instant access to this HR Audit, Crisis, Payroll and People Management course Learn HR Audit, Crisis, Payroll and People Management from anywhere in the world 24/7 tutor support with the HR Audit, Crisis, Payroll and People Management course. Start your learning journey straightaway with our HR Audit, Crisis, Payroll and People Management Training! HR Audit, Crisis, Payroll and People Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of HR Audit, Crisis, Payroll and People Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the HR Audit, Crisis, Payroll and People Management course. After passing the HR Audit, Crisis, Payroll and People Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Audit, Crisis, Payroll and People Management course is ideal for: Students seeking mastery in HR Audit, Crisis, Payroll and People Management Professionals seeking to enhance HR Audit, Crisis, Payroll and People Management skills Individuals looking for a HR Audit, Crisis, Payroll and People Management-related career. Anyone passionate about HR Audit, Crisis, Payroll and People Management Requirements This HR Audit, Crisis, Payroll and People Management doesn't require prior experience and is suitable for diverse learners. Career path This HR Audit, Crisis, Payroll and People Management bundle will allow you to kickstart or take your career in the related sector to the next stage. HR Specialist HR Manager Recruitment Consultant People Development Manager HR Business Partner HR Director Certificates Advanced Diploma in HR (Human Resources) at QLS Level 7 Hard copy certificate - Included CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
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Embark on a comprehensive journey into Retail Management. From strategic planning and consumer behavior to multi-channel retailing and brand reputation, this course offers essential skills for thriving in the dynamic retail sector. Become an expert in managing and growing retail operations.
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The only thing you need to take People Management Skills Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this People Management Skills Level 3: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills What other courses are included with this People Management Skills Level 3? Course 01: People Management Skills Level 3 Course 02: Leadership and Management Training Course Course 03: Team Building Masterclass Course 04: Effective Communication Skills Diploma Course 05: Resourcing and Managing Talent Course Course 06: Motivation Skills Course 07: Influencing and Negotiating Course 08: Workplace Confidentiality Course 09: Goal Setting Masterclass Course 10: Equality and Diversity Course 1: Conflict Management Curriculum ***People Management Skills Level 3*** Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this People Management Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our People Management Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included You will get the Hard Copy certificate for the title course (People Management Skills Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Microsoft Office Specialist (MOS) is the world's most admired suite of business productivity tools. Its Word, Excel, and PowerPoint products set the standard for word processing, spreadsheet and data use and business presentations, respectively. Microsoft Office is required for about 40% of all job postings. This Microsoft Office Specialist (MOS) course teaches learners all they need to know about word, Excel, PowerPoint, Outlook, and Access. Business operations and office support positions are among the fastest-growing career areas in the current economy. From administrative assistants to specialists in business presentations, data analysis and document publishing, many of today's most promising career areas involve expertise in Microsoft Office products. Microsoft Office Specialist (MOS) is most valuable to students, teachers, schools and office systems. For students, the Microsoft Office Specialist (MOS) course boosts academic performance and preps them for college and careers. For educators, the Microsoft Office Specialist (MOS) course provides targeted training and support with every step of the way. For Administrators, the Microsoft Office Specialist (MOS) course improves institutional results. Courses are included in this Microsoft Office Specialist (MOS) Bundle: Course 01: MS Word Diploma Course 02: Microsoft Excel Level 3 Course 03: PowerPoint Diploma Course 04: Microsoft Teams Course 05: Financial Modeling Using Excel Course 06: Office Skills and Administration Management Diploma Course 07:Team Management Course 08: Touch Typing Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Document Control Course 11: Data Protection and Data Security Level 2 Along with this Microsoft Office Specialist (MOS) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Key features of this Microsoft Office Specialist (MOS) course: This Microsoft Office Specialist (MOS) bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Microsoft Office Specialist (MOS) is entirely online 24/7 Learner support So, enrol now in this Microsoft Office Specialist (MOS) to advance your career! The Microsoft Office Specialist (MOS) bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Microsoft Office Specialist (MOS) expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Microsoft Office Specialist (MOS) from any place in your own time without travelling for classes. How will I get my Microsoft Office Specialist (MOS) Certificate? After successfully completing the Microsoft Office Specialist (MOS) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Microsoft Office Specialist (MOS) bundle. Requirements Our Microsoft Office Specialist (MOS) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Microsoft Office Specialist (MOS) help qualify you for a variety of positions, including: Office Manager. Executive Assistant. Administrative Assistant. IT Support Technician. SharePoint Specialist. Database Specialist. Workbook Developer. Research Analyst. These jobs, on average, pay between £22,000 to £80,000. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (MS Word Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Get ready for an exceptional online learning experience with the Leadership, Management, Innovation, Negotiation & Motivation bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Leadership, Management, Innovation, Negotiation & Motivation is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Leadership & Management package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in Leadership & Management bundle at no extra cost. Equip yourself with the Leadership & Management bundle to confidently navigate your career path or personal development journey. Enrol our Leadership & Management bundle today and start your career growth! This Leadership & Management Bundle Comprises the Following CPD Accredited Courses: Building a Foundation for Leadership Success Fundamentals of Excellent Leadership Team Management Level 5 Day-to-Day Leadership Creating an Innovation Culture Foundations of Leadership and Negotiation Skills Development Leadership & Management Training Course Administrative Management The Principles of Ethical Leadership Inspirational Leadership Skills: Practical Motivational Leadership Talent Management Level 3 Courageous Communication Strategies for Lead Body Language Masterclass Communication Through Movement Workplace Stress Management Diploma in Risk Management Level 7 Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Leadership, Management, Innovation, Negotiation & Motivation course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through this bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Leadership & Management Bundle. Build a strong knowledge base in your chosen course via this bundle. Benefit from the flexibility and convenience of online learning. With the Leadership & Management package, validate your learning with a CPD certificate. Each course in Leadership, Management, Innovation, Negotiation & Motivation bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Leadership, Management, Innovation, Negotiation & Motivation, a rich anthology of 15 diverse courses. Each course in the Leadership & Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, this bundle offers you the flexibility and convenience to learn at your own pace. Make the Leadership & Management package your trusted companion in your lifelong learning journey. CPD 215 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership, Management, Innovation, Negotiation & Motivation bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Leadership, Management, Innovation, Negotiation & Motivation course. Career path Unleash your potential with the Leadership, Management, Innovation, Negotiation & Motivation bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with thisbundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
***Limited Time Offer*** Give a compliment to your career and take it to the next level. This Lead Auditor will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Lead Auditor will help you keep ahead of the pack. The Lead Auditor incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Lead Auditor will add extra value to your resume to stand out to potential employers. Throughout the Lead Auditor programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Lead Auditor, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Lead Auditor course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Lead Auditor Bundle Consists of the following Premium courses: Course 01: Internal Audit Training Diploma Course 02: Performance Management Course 03: Payroll Management - Diploma Course 04: People Management Skills Level 3 Course 05: Financial Investigator Course 06: Level 3 Tax Accounting Course 07: Certificate in Anti Money Laundering (AML) Course 08: Financial Analysis Course 09: Team Management Course 10: GDPR Data Protection Level 5 Course 11: Microsoft Excel Level 3 Key features of this Lead Auditor course: This Lead Auditor bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access This Lead Auditor bundle is entirely online 24/7 Learner support So, enrol Lead Auditor Diploma now to advance your career! Curriculum of Lead Auditor Bundle Course 01: Internal Audit Training Diploma Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Auditor ------- 10 more courses--------- How will I get my Lead Auditor Certificate? After successfully completing the Lead Auditor course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Enrol Lead AuditorToday!! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Lead Auditor bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Lead Auditor course. Students can take this Lead Auditor course to gather professional knowledge besides their study or for the future. Requirements This Lead Auditor course has been designed to be fully compatible with tablets and smartphones. Career path Having this Lead Auditor expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Internal Audit Training Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Each team has a unique 'team personality' made up from the individuals that form it. It is this aspect that determines how effectively the team works together, the quality of their performance and what they are capable of achieving. This course looks at how teams work together to achieve common results, referred to as team objectives. Effective teams have a common 'team spirit' which directly impacts on their results.
Learn how to become the best leader you could ever be with this Certificate Course in HR and Leadership Management! Description: What we offer is a high-quality Certificate Course designed to equip managers and potential leaders with necessary skills to be the best in the field. This course will also help you to discover new, innovative sources of opportunities to develop HR and Leadership management skills. Furthermore, it will help you enhance your general management and leadership skills for you to become an effective and efficient leader in your chosen industry. With this certificate course, you will be equipped with great information on leadership skills as we will help you learn, step by step, through the exact process that developed to help people put an end to the struggles to become a leader. This course will surely provide you with all the necessary knowledge and skills you need to have to achieve your career goals and become a successful leader! Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Or anyone who are interested in improving and honing their leadership potential Entry Requirement: This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or in a supervisory role. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Certificate Course in HR and Leadership Management will be useful and would be beneficial for the management occupations especially the following careers: General Manager Director Human Resources ManagersOperation Manager Supervisor Administrative Services Manager Management Directors And other Top Executives Certificate Course in HR and Leadership Management - Updated Version HR Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Leadership Management Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 Certificate Course in HR and Leadership Management - Old Version Leader & HR Management Leader and HR Management 00:30:00 Commitment and HR Management Commitment and HR Management 01:00:00 Team Management Team Management 00:30:00 Build A Mastermind Group Build A Mastermind Group 02:00:00 People Recognition in HR Management People Recognition in HR Management 00:30:00 Performance, Goals and Management Performance, Goals and Management 00:30:00 Think Outside The Box Think Outside The Box 00:30:00 Be Passionate about Your Work Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader The Importance Of A Good Team Leader 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Certificate Course in HR and Leadership Management 00:20:00 Final Exam Final Exam- Certificate Course in HR and Leadership Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00