ILM Level 3 Award in Leadership & Management – 6 day Accredited training course delivered in Nottingham Achievement of this nationally recognised qualification demonstrates participants’ ability to work effectively in a first line management role dealing with multi-faceted projects, identifying and managing activities to bring about improvements. Participants should be responsible for managing resources and/or teams of individuals within their role. The course is delivered in an interactive way to appeal to a variety of learning styles and requires a real life project to be undertaken to bring about improvements within the organisation.
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Are you someone who aims to improve your virtual team through team building? If you want to be an effective leader through team management and development, this course is specifically designed for you. Description: To become an effective leader, you need to have the dedication to your work and team. If you are a team leader of a virtual team, you need to double your efforts since your transactions are online. Virtual team-leading is more challenging since you won't be able to face your client or members in person. This course is specially made to help you ease up your burden when faced with obstacles. This course will focus on team building and management skills by helping you to effectively communicate with your team members online. Learn now and establish a successful virtual team through this course. Who is the course for? A virtual team leader or members who want to learn about team building and management to help the team dynamics and learn to become more effective through teamwork. Anyone who wants to know and learn more about team building and management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Virtual Team Building and Management Course is a useful qualification to possess, and would be beneficial for the following careers: Home-based Entrepreneur Online Manager Project Leader Team Manager Virtual Team Leader. Virtual Team Building and Management Course Module One - Getting Started 00:30:00 Module Two - Setting Up Your Virtual Team (I) 01:00:00 Module Three - Setting Up Your Virtual Team (II) 01:00:00 Module Four - Virtual Team Meetings 01:00:00 Module Five - Communication (I) 00:30:00 Module Six - Communication (II) 01:00:00 Module Seven - Building Trust 01:00:00 Module Eight - Cultural Issues 01:00:00 Module Nine - To Succeed With a Virtual Team 01:00:00 Module Ten - Dealing With Poor Team Players 01:00:00 Module Eleven - Choosing the Right Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Virtual Team Building and Management Course- Activities 00:00:00 Mock Exam Mock Exam- Virtual Team Building and Management Course 00:20:00 Final Exam Final Exam- Virtual Team Building and Management Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
An accredited qualification to prepare supervisors and team leaders for a future management role. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. In order for a business to obtain maximum results, it is important that employees are motivated and supported in their job roles. It is the responsibility of the team leader or supervisor to lead their team effectively and present feedback to management. This 3-day programme will guarantee to boost your performance as a team leader and help you make the transition from working in a team to leading a team. We use a combination of theory and practical to help you develop yourself, and a toolkit of resources to use in the workplace. This is an internationally accredited course which not only carries kudos but it ensures you apply the learning back into the workplace for an immediate impact. All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is split into three main modules, covering the following: Module One Developing Yourself as a Team Leader Learning the various roles, functions and responsibilities of a team leader - depending on workplace Recognising limits of authority and accountability, and how these are defined Developing personal skills and abilities for effective team leading Using reflective learning skills to improve performance Identifying areas of strength and possible improvement Finding ways of obtaining feedback from others Receiving and responding positively to feedback Module Two Workplace Communications Learning stages in the communication process Consideration of the recipient's needs Spotting barriers to communication and how to overcome them Establishing a range of direct communication methods relevant to the team Collating a range of direct communication methods relevant to people outside own area of responsibility. This includes written, telephone, e-mail and face-to-face Recognising the aspects of face-to-face communication, including appearance, impact, body language Realising the importance of succinct and accurate records of one-to-one oral communication Reasons for maintaining records of one-to-one communication (e.g. potential disciplinary or legal issues) Module Three Managing Yourself Setting SMART objectives and using them to prioritise own actions Learning simple time management techniques Developing an awareness of own skills and abilities Giving yourself personal objectives in relation to team objectives Developing flexibility and responding to daily changing circumstances Diagnosing the causes and impacts of stress at work Identifying symptoms of stress in yourself Knowing the implications of stress for workplace and non-work activities/relationships Developing simple stress management techniques Available sources of support Action planning and review techniques Accreditation As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full ILM Level 2 Award in Team Leading. This element is designed to show to ILM that you are able to apply what you have learned in the workplace. Who Is It For? This programme is ideal for practising or aspiring team leaders, in any industry sector, who is looking to gain a solid foundation or develop their existing skills as a team leader. This internationally recognised course will give you a solid understanding of what is needed to be a successful team leader, how to delegate, motivate and how to implement these skills in to your work place. What Will I Learn? At the end of the course, successful candidates will: Have a good understanding of the team leader role Apply a range of effective communication skills to overcome barriers Know how to motivate, build confidence and gain the best from their teams Identify, build and encourage effective team behaviours Apply practical skills and knowledge to be transferred to the workplace Gain an internationally recognised qualification What Is Required? There are no formal entry requirements, but participants will normally be either practising or aspiring team leaders, with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information about running this course in-house at your premises, please contact us for more information.
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about communication or networking methods Understand the core competencies and principles of communication or networking methods Explore the various areas of communication or networking methods Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business manager or team leader Networking Skills Training for Personal and Business Course Master the skills you need to propel your career forward in communication or networking methods. This course will equip you with the essential knowledge and skillset that will make you a confident business manager or team leader and take your career to the next level. This comprehensive networking skills training for personal and business course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this personal / business networking skills course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective communication or networking methods practice and equip you with the essential skills, confidence and competence to assist you in the communication or networking methods industry. You'll gain a solid understanding of the core competencies required to drive a successful career in communication or networking methods. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business manager or team leader or for people who are aspiring to specialise in communication or networking methods. Enrol in this networking skills training for personal and business course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive networking skills training for personal and business course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this communication or networking methods can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This networking skills training for personal and business course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This networking skills training for personal and business course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This networking skills training for personal and business course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Why Is Networking Powerful? 00:05:00 Networking Paradigm Shifts 00:03:00 You've Got To GIVE To GET 00:08:00 The Power Of âLikeabilityâ 00:09:00 Making The Connection 00:06:00 Great Places To Network 00:08:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about motivation Understand the core competencies and principles of motivation Explore the various areas of motivation Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert team leader and manager Motivation Training Program Online Course Master the skills you need to propel your career forward in motivation. This course will equip you with the essential knowledge and skillset that will make you a confident team leader and manager and take your career to the next level. This comprehensive motivation training program online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this motivation course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective motivation practice and equip you with the essential skills, confidence and competence to assist you in the motivation industry. You'll gain a solid understanding of the core competencies required to drive a successful career in motivation. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for team leader and manager or for people who are aspiring to specialise in motivation. Enrol in this motivation training program online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive motivation training program online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this motivation can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This motivation training program online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This motivation course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This motivation training program online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Goals & What is Motivation? 00:06:00 The SOURCE of All Motivation 00:02:00 Other Factors 00:00:00 What Creates Change - Part 1 00:17:00 What Creates Change - Part 2 00:23:00 What Creates Change - Part 3 00:29:00 How Can We Influence Others? 00:12:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about discipline Understand the core competencies and principles of discipline Explore the various areas of discipline Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert team leader Discipline Courses: Strategies for Success Course Master the skills you need to propel your career forward in discipline. This course will equip you with the essential knowledge and skillset that will make you a confident team leader and take your career to the next level. This comprehensive discipline courses: strategies for success course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this powerful discipline course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective discipline practice and equip you with the essential skills, confidence and competence to assist you in the discipline industry. You'll gain a solid understanding of the core competencies required to drive a successful career in discipline. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for team leader or for people who are aspiring to specialise in discipline. Enrol in this discipline courses: strategies for success course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive discipline courses: strategies for success course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this discipline can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This discipline courses: strategies for success course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This discipline courses: strategies for success course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This discipline courses: strategies for success course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Introduction 00:02:00 Goal Setting & Decision Making The Art Of Discipline 00:08:00 Benefits Of Self Discipline 00:10:00 KEY Life Skills 7 Strategies To Build Unbreakable Self-Discipline 00:10:00 Why Poor Discipline Can Destroy You 00:10:00 How To Develop Powerful Self Discipline 00:11:00 Superiority OF Discipline Over Motivation 00:07:00 Conclusion Conclusion 00:01:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 42 hour 37 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about goal setting Understand the core competencies and principles of goal setting Explore the various areas of goal setting Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert team leader Goal Setting Skills Course Master the skills you need to propel your career forward in goal setting. This course will equip you with the essential knowledge and skillset that will make you a confident team leader and take your career to the next level. This comprehensive goal setting course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this goal setting course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective goal setting practice and equip you with the essential skills, confidence and competence to assist you in the goal setting industry. You'll gain a solid understanding of the core competencies required to drive a successful career in goal setting. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for team leader or for people who are aspiring to specialise in goal setting. Enrol in this goal setting course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive goal setting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this goal setting can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This goal setting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This goal setting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This goal setting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Goal Setting Skills Introduction To Goal Setting 00:02:00 Vision Vs Execution 00:08:00 Execution Without Intention 00:08:00 Strategic Execution - Part 1 00:08:00 Strategic Execution - Part 2 00:08:00 Setting Powerful Goals The SMART Way 00:07:00 The Importance Of Performance Coaching 00:09:00 Why People Fail to Reach Their Goals 00:07:00 Overcoming The Fear Of Failure 00:07:00 Final Ideas & Tips 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
A team leader who struggles with motivating their team could benefit from this Leadership Skills for Organisational Development course. Through this course, they will learn various leadership styles, communication techniques, time management, and project management skills to create a positive work environment that leads to improved team performance. Learning outcomes: Develop effective communication skills to inspire and motivate team members Learn how to set achievable goals and manage time to increase productivity Understand the importance of body language and assertiveness skills for effective leadership Develop effective team building and performance management skills Understand risk management and critical thinking for successful leadership decision making Gain knowledge of corporate behaviour, meeting management, and project management skills This Leadership Skills for Organisational Development course provides a comprehensive understanding of leadership and its role in organisational development. The course consists of 12 modules that cover a wide range of topics, including communication skills, time management, team building, performance management, and critical thinking. Throughout the course, students will learn about the importance of effective communication and how to motivate and inspire team members. The modules on time management and goal setting help students to create a positive work environment that leads to increased productivity. They will also gain knowledge of project management and risk management, essential skills for successful leadership decision-making. This course is suitable for anyone who wants to develop their leadership skills, including managers, supervisors, and team leaders. It is also ideal for those who want to take on leadership roles or enhance their current leadership skills. Enrol in this Leadership Skills for Organisational Development course today and take your leadership skills to the next level! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers, supervisors, and team leaders Professionals who want to take on leadership roles Individuals who want to enhance their current leadership skills Career path Team leader - £20,000 to £45,000 per annum Supervisor - £22,000 to £50,000 per annum Operations manager - £25,000 to £65,000 per annum Project manager - £25,000 to £70,000 per annum Chief executive officer - £70,000 to £200,000 per annum Business development director - £70,000 to £100,000 per annum
Whether you're a seasoned professional or just starting your career journey, our courses offer a strategic blend of theory and practical insights that will set you on a path to professional excellence. The Office Administration Certificate, Performance Management, and Leadership & Management Diploma are your stepping stones to success. These courses empower you with essential skills and knowledge that employers value, making you an asset in any business setting. The Office Administration Certificate equips you with the fundamentals of efficient office management, setting you up for administrative roles in various industries. Performance Management helps you become a team leader who can motivate and drive excellence, while the Leadership & Management Diploma prepares you to excel in leadership roles. These skills are not just assets but necessities in today's competitive job market. By enrolling in our Business Administration courses, you're investing in a brighter, more rewarding future, where you can thrive in the dynamic and ever-evolving world of business. Don't miss out on the chance to advance your career and stand out in your field. Enroll now and watch your professional growth soar. This Business Administration Skills for Success Bundle Consists of the following Premium courses: Course 01: Office Administration Certificate Course 02: Performance Management Course 03: Leadership & Management Diploma Course 04: Compliance Training Level 2 Course 05: Business Development Course 06: Financial Analysis Course 07: Business Management Advanced Diploma Course 08: HR Management Level 3 Course 09: Digital Marketing Course 10: Business Analysis Level 3 Course 11: Decision-Making Learning Outcomes Upon completion of this bundle, you should be able to: Master fundamental office administration skills, including organisation, communication, and time management. Develop expertise in performance management principles and practices. Understand regulatory requirements and compliance standards applicable to your industry. Learn strategies and tactics to identify growth opportunities for your business. Master financial analysis techniques to evaluate an organisation's financial health. Embarking on a journey in Business Administration offers a comprehensive and versatile education that equips learners with the skills and knowledge needed to thrive in the modern business landscape. Our range of courses covers a broad spectrum of essential topics, enabling learners to gain a holistic understanding of the field and its significance in today's competitive world. In our Business Administration programmes, learners will acquire a deep understanding of vital concepts such as leadership, performance management, compliance, financial analysis, and marketing strategies. These courses not only equip learners with practical skills but also foster critical thinking and decision-making abilities. The importance of this education lies in its power to prepare individuals for success across various business sectors. Whether you aim to excel in leadership positions, manage financial aspects effectively, or drive business growth through innovative strategies, our courses provide the foundation to make informed decisions and contribute positively to organisational success. In a rapidly evolving business environment, this comprehensive knowledge is invaluable, offering learners a competitive edge and the potential to advance their careers and achieve their professional aspirations. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is tailored for: Individuals who are just starting their career Managers Team leaders Entrepreneurs and business owners Business analysts Requirements No requirements to enrol this Business Administration Skills for Success course. Career path Upon completion, various career opportunities include: Office Administrator (Average Salary: £18,000 to £25,000 per year) Administrative Assistant (Average Salary: £20,000 to £28,000 per year) Team Leader (Average Salary: £30,000 to £45,000 per year) Business Analyst (Average Salary: £35,000 to £65,000 per year) Office Manager (Average Salary: £25,000 to £40,000 per year) Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Administration Certificate) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.