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1068 Team Leader courses in Cardiff delivered On Demand

The Principles of Ethical Leadership

4.3(43)

By John Academy

Course overview Leaders are of different forms. Some lead teams and organizations and some of the roles have direct impact on the world. Ethical leadership is essential in all forms of leading. The Principles of Ethical Leadership course will guide you through the vital principles of ethical leadership to become a moral leader.  Leaders are responsible for making decisions for business operations. Approaching ethics to decisions can positively impact the employers, customers, and organization. Through this The Principles of Ethical Leadership course, you will get equipped with the fundamental skills to make evidence-based decisions. You will learn the sequence of mapping your moral compass, understand ethical team leadership principles and ethical organizational leadership principles. Once you complete the course, you will have a clear concept of ethical leadership and implement ethics in the workplace to create a supportive and honest work environment. Learning outcomes Find the essence of leadership Understand the difference between followership and leadership Explore what is a moral compass and how to apply it Learn the principles of ethical leadership Have a better grasp of the ethical organizational leadership principles Strengthen your knowledge of ethical team leadership principles Learn the principles of ethical leadership in the world Who Is This Course For? The Principles of Ethical Leadership course is highly beneficial for anyone interested in gaining the relevant skills in Ethical Leadership. In addition, the skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Principles of Ethical Leadership Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Team Leader Manager Controller Executive Director Coordinator The Principles of Ethical Leadership Leadership, Followership and Ethical Context Ethical Awareness 00:06:00 Essence of Leadership 00:10:00 Followership vs Leadership 00:08:00 Mapping Your Moral Compass 00:08:00 Recapping Ethical Intelligence 00:04:00 Ethical Leadership Framework 00:08:00 Ethical Leadership Fred Rogers 00:12:00 Scott Tucker Part 1 00:12:00 Scott Tucker Outcome 00:05:00 5 Principles of Ethical Team Leadership 00:15:00 Ethical Team Leadership Gregg Popovich 00:08:00 Elizabeth Holmes - hang on, this is crazy 00:14:00 Aftermath of Elizabeth Holmes 00:05:00 5 Principles of Ethical Team Leadership 00:15:00 Ethical Leadership of an Organization Gary Hirshberg 00:09:00 Michael Pearson Part 1 00:10:00 Valeant Aftermath 00:04:00 5 Principles of Ethical Organizational Leadership 00:15:00 Ethical Leadership in the World Jacinda Ardern 00:08:00 Rex Tillerson 00:14:00 5 Principles of Ethical Leadership in the World 00:12:00 Course Conclusions 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Principles of Ethical Leadership
Delivered Online On Demand3 hours 31 minutes
£18

Health and Safety at Work

By Training Tale

Health and Safety at Work: Health and Safety at Work Course Online This Health and Safety at Work: Health and Safety at Work Course provides employees with a thorough understanding of the most relevant and applicable health and safety issues in the modern workplace. If you are concerned about your mental and physical health and enjoy learning new things, this specialized course is for you. Industry experts have designed this Health and Safety at Work: Health and Safety at Work Course to help you learn quickly and efficiently, at your own pace and convenience. If you are looking for your first job or want to advance your current career in this field, this fully supported distance learning program will make a difference. Enrol today and take the next step towards your personal and professional goals. Special Offers of this Health and Safety at Work: Health and Safety at Work Course This Health and Safety at Work Course includes a FREE PDF Certificate. Lifetime access to this Health and Safety at Work Course Instant access to this Health and Safety at Work Course Get FREE Tutor Support from Monday to Friday in this Health and Safety at Work Course Other courses are included with Health and Safety at Work: Health and Safety at Work Course Course 01: Health and Safety at Work Course 02: Working at Height Training Course Course 03: Workplace First Aid [ Note: Free PDF certificate as soon as completing the Health and Safety at Work: Health and Safety at Work Course] Health and Safety at Work: Health and Safety at Work Course Online Industry Experts Designed this Health and Safety at Work: Health and Safety at Work Course into 12 detailed modules. Course Curriculum of Health and Safety at work Course Module 01: Foundations of Health and Safety at Work Module 02: Managing Health and Safety Module 03: Organizing for Health and Safety Module 04: Health and Safety Culture Module 05: Health and Safety Policy Module 06: Risk Assessment Module 07: Workplace Hazards and Risk Control Module 08: Accidents and Emergencies Module 09: Vehicle Hazards and Risk Control Module 10: Fire Prevention and Protection Module 11: Electrical Safety Module 12: Managing the Safety Function Assessment Method of Health and Safety at Work Course After completing each module of the Health and Safety at Work: Health and Safety at Work Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Health and Safety at Work Course After completing the MCQ/Assignment assessment for this Health and Safety at Work: Health and Safety at Work Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Health and Safety at Work: Health and Safety at Work Course Online This Health and Safety at Work: Health and Safety at Work Course is perfect for Students, Fresh Graduates, HR Manager, Business Owner, Team Leader. Requirements Health and Safety at Work: Health and Safety at Work Course Online Students who intend to enrol in this Health and Safety at Work: Health and Safety at Work Course must meet the following requirements: Health and Safety at Work: Good command of the English language Health and Safety at Work: Must be vivacious and self-driven. Health and Safety at Work: Basic computer knowledge Health and Safety at Work: A minimum of 16 years of age is required. Career path Health and Safety at Work: Health and Safety at Work Course Online This Health and Safety at Work: Health and Safety at Work Course will help you advance your career. After completing the Health and Safety at Work: Health and Safety at Work Course, you will be able to confidently capture specific knowledge and skills to improve yourself for your professional life. Certificates Certificate of completion Digital certificate - Included

Health and Safety at Work
Delivered Online On Demand20 hours
£12

Middle Manager Management Training Course

5.0(2)

By Training Express

Stepping into middle management is no small feat—sandwiched between strategic direction and daily operations, it demands sharp judgement, clear communication, and just the right balance of confidence and tact. This course is designed to help learners sharpen those essential traits that are often expected but rarely explained. Whether you're managing a small team or navigating more complex reporting lines, you'll find guidance on dealing with competing priorities, boosting team morale, and leading with clarity—even when things are anything but. Through structured lessons and engaging materials, this training equips aspiring or current middle managers with insights into key leadership functions such as team development, performance management, and effective delegation. It’s not about ticking boxes—it’s about understanding what truly makes a good manager tick, and how to do the job well without losing your sense of humour (or your mind). Perfect for those ready to build credibility and influence within their organisation—without needing a suit or a swivel chair. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Middle Manager Management Training Module 01 : Middle Managers and Management An Introduction Module 02 : Corporate Responsibilities of Middle Manager Module 03 : Middle Manager as Leader and Decision Maker Module 04 : Signs of Poor Management Module 05 : Complain Mitigation Module 06 : Grooming, Coaching and Mentoring Middle Managers Learning Outcomes: Grasp fundamental middle management principles. Understand corporate responsibilities and ethics. Develop leadership and decision-making prowess. Identify and rectify signs of poor management. Effectively mitigate complaints and conflicts. Master grooming, coaching, and mentoring strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Middle managers aspiring to enhance their effectiveness. Team leaders seeking to refine their leadership skills. Supervisors looking to align with corporate responsibilities. Professionals aiming to improve complaint handling. Managers interested in mentoring and coaching techniques. Those desiring to elevate their middle management career. Organisations aiming to foster a culture of excellence. Businesses dedicated to staff development and growth. Career path Middle Manager Team Leader Department Supervisor Operations Manager Project Manager Senior Supervisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Middle Manager Management Training Course
Delivered Online On Demand1 hour
£12

Employee Engagement and Retention Strategies

4.5(3)

By Studyhub UK

Imagine transforming your workplace into a thriving hub of motivated and engaged employees. 'Employee Engagement and Retention Strategies' offers a blueprint to achieving just that. This immersive course begins by laying the groundwork on the significance of employee engagement and its profound impact on organizational success. You will be guided through the nuances of fostering a motivating work environment, understanding that the heart of productivity and innovation lies in how valued and involved employees feel. As you progress, the course delves into the analytical aspect of engagement - understanding employee sentiment through surveys and data analysis. This insight is pivotal in crafting tailored engagement strategies. In the realms of leadership and team building, you will uncover techniques to inspire and manage teams for optimal engagement. The journey through this course further empowers you with the skills to support employee development and career growth, recognising that the growth of individuals fuels the advancement of the entire organisation. With a focus on recognition, rewards, and incentives, you will learn how to create a culture of appreciation and achievement, key elements in retaining top talent. Learning Outcomes Understand the essentials of employee engagement and its organisational impact. Create and maintain a motivating work environment. Effectively utilise employee engagement surveys for strategic insights. Apply leadership and management skills to boost employee engagement. Design and implement effective recognition and reward systems. Why choose this Employee Engagement and Retention Strategies course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Employee Engagement and Retention Strategies course for? HR professionals aiming to enhance engagement strategies. Team leaders and managers seeking to boost team morale. Organisational development consultants. Business owners focused on employee retention. Professionals in employee relations and personnel management. Career path Human Resources Manager - £30,000 to £50,000 Employee Engagement Specialist - £28,000 to £45,000 Organisational Development Consultant - £35,000 to £60,000 Team Leader/Manager - £32,000 to £48,000 Compensation and Benefits Manager - £33,000 to £55,000 Talent Acquisition Specialist - £27,000 to £42,000 Prerequisites This Employee Engagement and Retention Strategies does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Employee Engagement and Retention Strategies was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Employee Engagement and Its Impact Introduction to Employee Engagement and Its Impact 00:15:00 Module 02: Understanding Motivation and Creating a Motivating Work Environment Understanding Motivation and Creating a Motivating Work Environment 00:19:00 Module 03: Employee Engagement Surveys and Data Analysis Employee Engagement Surveys and Data Analysis 00:18:00 Module 04: Leadership and Management for Employee Engagement Leadership and Management for Employee Engagement 00:19:00 Module 05: Building Effective Teams for High Engagement Building Effective Teams for High Engagement 00:20:00 Module 06: Employee Development and Career Growth Employee Development and Career Growth 00:17:00 Module 07: Recognition, Rewards, and Incentives Recognition, Rewards, and Incentives 00:21:00

Employee Engagement and Retention Strategies
Delivered Online On Demand2 hours 9 minutes
£10.99

Customer Support Training

By Online Training Academy

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Support Training
Delivered Online On Demand2 hours
£12

Future Leaders Training Program - 8 Courses Bundle

By NextGen Learning

Do you aspire to be at the helm, steering the ship of success in a complex business landscape? Every budding leader in the UK dreams of mastering the fine art of leadership, but not all are privy to the secrets that can elevate their potential. Our "Future Leaders Training Program" holds the key to unlock that potential. Dive into a curated bundle, offering you eight meticulously designed courses that navigate the ever-evolving world of leadership. From the nuances of leadership to the art of crafting a productive workspace, every aspect is covered in this bundle. Delve into 'Leadership and Management Training Course', 'Be a Successful Leader', 'The Principles of Ethical Leadership', 'People Management Diploma', 'How to Create a Productive Workspace', 'Motivation - Motivating Yourself & Others', 'Learn to Deal With Regret', and 'The Power of Creativity'. These courses are designed to shape Future Leaders. The purpose? To equip you with the theoretical knowledge essential for moulding Future Leaders ready to face any challenge. The Eight CPD Accredited courses that the bundle includes are: Course 1: Leadership and Management Training Course Course 2: Be a Successful Leader Course 3: The Principles of Ethical Leadership Course 4: People Management Diploma Course 5: How to Create a Productive Workspace Course 6: Motivation - Motivating Yourself & Others Course 7: Learn to Deal With Regret Course 8: The Power of Creativity Learning Outcomes Develop a comprehensive understanding of leadership and management principles essential for Future Leaders. Acquire insights into ethical leadership and its impact on organisational success. Enhance people management strategies, fostering productive and harmonious team environments. Understand how to design a workspace that enhances productivity and creativity. Gain skills to motivate oneself and inspire others, a vital trait for Future Leaders. Learn to navigate personal and professional regrets, turning them into learning opportunities. Harness the power of creativity in decision-making and problem-solving. Leadership and Management Training Course & Be a Successful Leader Navigating the seas of leadership requires a blend of art and science. The first two courses in our bundle elucidate the essence of being a leader and how Future Leaders can strategise, plan, and execute their vision. From the foundational principles of leadership to the nitty-gritty of successful management, budding Future Leaders will be fully equipped. The Principles of Ethical Leadership & People Management Diploma As Future Leaders, understanding the ethos behind actions is paramount. These courses instil the values and principles of ethical leadership. Beyond this, delve deep into people management, understanding the dynamics of a team and how to bring out the best in every individual, a core attribute for all Future Leaders. How to Create a Productive Workspace & Motivation - Motivating Yourself & Others Future Leaders know the importance of environment and motivation. Learn how to curate spaces that inspire creativity and productivity. Simultaneously, discover the art of self-motivation and how to ignite the same fire in others. Learn to Deal With Regret & The Power of Creativity Every Future Leader faces challenges and regrets. But it's how one deals with them that defines their journey. Learn strategies to tackle regrets and turn them into stepping stones. Additionally, embrace creativity, the secret weapon of all Future Leaders. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with a vision to be Future Leaders in their respective fields. Professionals aiming to enhance their leadership skills and strategies. Team leaders looking to motivate and inspire their teams effectively. Anyone keen on understanding the theoretical principles behind leadership and management. Entrepreneurs want to lead their ventures to success by becoming Future Leaders. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Business Manager Operations Director Team Leader Strategic Planner Human Resources Manager Corporate Trainer (Leadership) Chief Executive Officer (CEO) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Future Leaders Training Program - 8 Courses Bundle
Delivered Online On Demand18 hours
£39

British Cleaning Certificate

5.0(1)

By Course Gate

The British Cleaning Certificate provides essential knowledge for starting your own cleaning business in the UK. The course includes a full module on launching a cleaning business, covering key topics like planning and preparation.

British Cleaning Certificate
Delivered Online On Demand5 hours 27 minutes
£11.99

Performance Management Motivation and Team Culture Management for Remote Teams

4.3(43)

By John Academy

Overview Due to its many benefits, working remotely has become an important aspect of the work culture. Learn how to manage performance and motivate the teams while working remotely from our Performance Management, Motivation and Team Culture Management for Remote Teams course. This course is designed to give you a better understanding of managing remote teams. In this comprehensive course, you will be introduced to the strategies for persuading and motivating the team. The course will also teach you how to establish a conflict-free team. From the informative modules, you will learn about different types of games and activities for remote team building. By the end of the course, you will acquire the ability to create a healthy work culture and build effective communication within the teams. So, if you want to enhance your skills and your CV, enrol today! Course Preview Learning Outcomes Learn the techniques of motivation and influencing Understand how to maintain friendly relationships and resolve conflicts Grasp the skills for establishing performance goals Enhance your knowledge of virtual team building games and activities Build the skills to create an effective work culture and strengthen team connections Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Goal setting Communication Conflict resolution Who Should Take This Performance Management, Motivation and Team Culture Management for Remote Teams? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Performance Management, Motivation and Team Culture Management for Remote Teams is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Performance Management, Motivation and Team Culture Management for Remote Teams Certification After completing and passing the Performance Management, Motivation and Team Culture Management for Remote Teams successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Performance Management, Motivation and Team Culture Management for Remote Teams will equip you with effective skills and abilities and help you explore career paths such as  Team Leader Supervisor Manager Module 01: Motivating Remote Team Members Motivating Remote Team Members 00:36:00 Module 02: Tactics Of Influence And Persuasion Tactics of Influence and Persuasion 00:32:00 Module 03: Nurturing Team Connections And Resolving Conflicts Nurturing Team Connections and Resolving Conflicts 00:36:00 Module 04: Establishing Compelling Performance Goals Establishing Compelling Performance Goals 00:30:00 Module 05: Building Effective Relationships Building High Performing Teams 00:39:00 Module 06: Virtual Team Building Games And Activities Virtual Team Building Games and Activities 00:33:00 Module 07: Developing Team Culture Developing Team Culture 00:32:00 Module 08: Effective Communication Effective Communication 00:35:00 Module 09: Strengthening Team Cooperation Strengthening Team Cooperation 00:33:00 Assignment Assignment - Motivating Performance Managing And Maintaining Team Culture In A Remote Team 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Performance Management Motivation and Team Culture Management for Remote Teams
Delivered Online On Demand5 hours 6 minutes
£24.99

Patient Customer Service Course

4.3(43)

By John Academy

Overview In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the Patient Customer Service Course. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy. The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers. Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now! Course Preview Learning Outcomes Get introduced to the different areas of patient customer service Learn how to effectively provide customer services to the patient Improve your operative and organising skills Enhance your knowledge of medical jargon and terminology Build your expertise in effective filing systems Become proficient in dealing with difficult customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Patient customer service Filing medical records Organising schedules Who Should Take This Patient Customer Service Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Patient Customer Service Course Certification After completing and passing the Patient Customer Service Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Patient Customer Service Course will equip you with effective skills and abilities and help you explore career paths such as  Medical Receptionist Patient Services Coordinator Medical Administrator Customer Experience Specialist Healthcare Team Leader Module 01: Introduction To Patient Customer Service Introduction to Patient Customer Service 00:25:00 Module 02: Effective Patient Customer Service Training Effective Patient Customer Service Training 00:26:00 Module 03: Areas Of Patient Customer Service Areas of Patient Customer Service 00:36:00 Module 04: Customer Service Operative Skills Customer Service Operative Skills 00:36:00 Module 05: Organising Schedules Organising Schedules 00:44:00 Module 06: Medical Jargon And Terminology Medical Jargon and Terminology 00:44:00 Module 07: Effective Filing Systems In Medical Offices Effective Filing Systems in Medical Offices 00:35:00 Module 08: Patient Customer Service Soft Skills Patient Customer Service Soft Skills 00:28:00 Module 09: What Customer Service Is To Different Medical Professionals What Customer Service Is to Different Medical Professionals 00:36:00 Module 10: Providing Customer Service And Support To Colleagues Providing Customer Service and Support to Colleagues 00:27:00 Module 11: Handling Difficult Customers Handling Difficult Customers 00:38:00 Assignment Assignment - Patient Customer Service Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Patient Customer Service Course
Delivered Online On Demand6 hours 15 minutes
£24.99

Level 3 Diploma in Team Leading and Supervision (CPD)

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Team Leading and Supervision Mega Bundle** Team Leading and Supervision Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Team Leading and Supervision package online with Studyhub through our online learning platform. The Team Leading and Supervision bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Team Leading and Supervision course provides complete 360-degree training on Team Leading and Supervision. You'll get not one, not two, not three, but thirty-three Team Leading and Supervision courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Team Leading and Supervision courses are yours for as long as you want them once you enrol in this course This Team Leading and Supervision Bundle consists the following career oriented courses: Course 01: Leadership and Management Course 02: Strategic Management and Leadership Development Course 03: Team Building Masterclass Course 04: Effective Communication Skills Diploma Course 05: Performance Management Course 06: Conflict Resolution Course 07: Diversity Training Course 08: Motivational Mentorship: Inspiring Personal and Professional Growth Course 09: Talent Management & Employee Retention Techniques Course 10: Employee Training Responsibilities: Effective Training Management Course 11: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 12: Emotional Intelligence and Social Management Diploma Course 13: Negotiation Skills Course 14: Art of Negotiation and Conflict Resolution Course 15: Public Speaking: Presentations like a Boss Course 16: PR : Public Relation and Management Training Course 17: Delegation Skills Training Course 18: Operations and Time Management Course 19: Project Management Course 20: Lean Leadership, Culture and Management - Online Diploma Course 21: Change Management Course 22: Risk Management Course 23: Corporate Risk And Crisis Management Course 24: Agile Project Management Diploma Course 25: Lean Six Sigma White Belt course Course 26: Six Sigma Green Belt Diploma Course 27: Six Sigma Black Belt - Advance Diploma Course 28: Cross-Cultural Awareness Training Diploma Certificate Course 29: Governance and Risk Management: Navigating Corporate Strategies Course 30: Corporate Relationship Goals for Success Course 31: Strategic Planning and Implementation Course 32: Middle Manager Management Course 33: Time Management In this exclusive Team Leading and Supervision bundle, you really hit the jackpot. Here's what you get: Step by step Team Leading and Supervision lessons One to one assistance from Team Leading and Supervision professionals if you need it Innovative exams to test your knowledge after the Team Leading and Supervision course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Team Leading and Supervision courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Team Leading and Supervision certificate and transcript on the next working day Easily learn the Team Leading and Supervision skills and knowledge you want from the comfort of your home The Team Leading and Supervision course has been prepared by focusing largely on Team Leading and Supervision career readiness. It has been designed by our Team Leading and Supervision specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Team Leading and Supervision Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Team Leading and Supervision bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Team Leading and Supervision Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Team Leading and Supervision Elementary modules, allowing our students to grasp each lesson quickly. The Team Leading and Supervision course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Leading and Supervision training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Team Leading and Supervision This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills Institute of Leadership & Management City & Guilds Level 3 Award in Leadership and Management City & Guilds Level 3 Certificate in Leadership and Management City & Guilds Level 5 Award in Leadership and Management CMI Level 5 Award in Professional Team Coaching cmi level 3 diploma in principles of managment and leadership level 3 award in management and leadership the institute of leadership & management city & guilds level 7 certificate in leadership and management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Team Leading and Supervision course, all you need is - A smart device A secure internet connection And a keen interest in Team Leading and Supervision Career path You will be able to kickstart your Team Leading and Supervision career because this course includes various courses as a bonus. This Team Leading and Supervision is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Team Leading and Supervision career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 3 Diploma in Team Leading and Supervision (CPD)
Delivered Online On Demand7 days
£329