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1068 Team Leader courses in Cardiff delivered On Demand

Mastering Assertiveness Skills

By Online Training Academy

Mastering assertiveness skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding. By honing assertiveness skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through assertiveness training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly. Key Features This Mastering Assertiveness Skills Course Include: This Mastering Assertiveness Skills Course is CPD Certified Free Certificate from Reed CIQ Approved Mastering Assertiveness Skills Course Developed by Specialist Lifetime Access Course Curriculum Mastering Assertiveness Skills Course Module 1: Introduction to Assertiveness Skills Module 2: Building Self-Confidence Module 3: Self-Awareness and Emotional Intelligence Module 4: Effective Communication Strategies Module 5: Assertiveness in Social Situations Module 6: Assertiveness in the Workplace Module 7: Overcoming Fear and Anxiety Module 8: Self-Esteem and Assertiveness Learning Outcomes: Develop unwavering self-confidence through tailored strategies for personal empowerment. Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships. Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts. Navigate social scenarios with finesse, projecting assertiveness in diverse situations. Excel in workplace interactions, positioning yourself as a confident and respected professional. Confront fears and anxiety, emerging with newfound resilience and mental fortitude. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mastering Assertiveness Skills 1:51:10 1: Module 1: Introduction to Assertiveness Skills Preview 11:26 2: Module 2: Building Self-Confidence 13:15 3: Module 3: Self-Awareness and Emotional Intelligence 14:02 4: Module 4: Effective Communication Strategies 12:41 5: Module 5: Assertiveness in Social Situations 15:07 6: Module 6: Assertiveness in the Workplace 14:43 7: Module 7: Overcoming Fear and Anxiety 13:18 8: Module 8: Self-Esteem and Assertiveness 15:38 9: CPD Certificate - Free 01:00 Who is this course for? This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for: Individuals seeking personal growth and enhanced interpersonal skills. Professionals aiming to excel in workplace communication and dynamics. Students preparing to navigate social situations with confidence. Anyone determined to overcome fears and anxiety, unlocking their true potential. Individuals desiring a boost in self-esteem and assertiveness in various life aspects. Requirements There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course. Career path After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: Human Resources Specialist Team Leader or Manager Sales Representative Counsellor or Therapist Public Relations Specialist Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Mastering Assertiveness Skills
Delivered Online On Demand1 hour 54 minutes
£12

Legionella Management

4.5(3)

By Studyhub UK

Overview Legionnaires disease may not be widely covered in the media, but it is still prevalent. Regardless of what water body you are near, the management of Legionella is paramount. Legionella, a water-borne bacterium, is spread through hot and cold water outlets, as well as wet air conditioning plants. Inhalation of these bacteria can induce Legionnaires disease, a deadly kind of pneumonia. To prevent potential and sometimes fatal outbreaks of Legionnaires' disease, legionella management expertise is essential. You can gain this crucial expertise with the assistance of this Legionella Management course. Throughout this course, you will walk through the ins and outs of Legionella management. This course will introduce you to all the legal responsibilities associated with Legionella management. Moreover, you will get to know about the typical hazardous environments and water system monitoring. This Legionella management training will also develop your cooling system awareness. Additionally, with the assistance of this course, you will learn about Legionella risk assessment and gain expertise in controlling Legionella risks.  Sign up for this Legionella Management course and learn more about Legionella to protect yourself and your people. What skills you will gain: A detailed understanding of Legionella. In-depth knowledge regarding legal responsibilities. Familiarity with the common hazardous environments. Proficiency in Legionella risk assessment. A solid comprehension of water system monitoring. Enhanced cooling system awareness. Dexterity in controlling Legionella risks. Why buy this Legionella Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Legionella Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Legionella Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Legionella Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Legionella Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Legionella Management program will give you valuable job skills in various industries, as well as a diverse set of career opportunities, such as- Legionella Manager Legionella Risk Assessor Legionella Responsible Person Legionella Team Leader The standard yearly pay for these job opportunities in the UK is approximately £12,000 to £50,000. Course Curriculum Legionella Management What is Legionella 00:10:00 Legal Responsibilities 00:10:00 Hazardous Environments 00:10:00 Legionella Risk Assessment 00:15:00 Controlling The Risks 00:15:00 Assignment Assignment - Legionella Management 00:00:00

Legionella Management
Delivered Online On Demand1 hour
£10.99

Office Administration, Leadership & Management - 8 Courses Bundle

By NextGen Learning

Trace the evolution of administrative brilliance and strategic leadership through history as this bundle unfurls a wealth of knowledge directly aligned with your goals. This bundle embodies the essence of "Office Administration & Management" through courses that intricately examine leadership dynamics, legal nuances, and HR strategies. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Office Administration Course 02: Legal Secretary and Office Skills Diploma Course 03: Leadership and Management Course Course 04: Delegation Skills Course 05: HR Management Course Course 06: Paralegal Training Course 07: Emotional Intelligence and Human Behaviour Course 08: Workplace Stress Management Equip yourself with a skillset reminiscent of successful office administration and management practices. Enrich your professional journey with this collection where "Office Administration & Management" takes centre stage, refining your capabilities for today's and tomorrow's challenges. Learning Outcomes Master office operations and communication. Understand workplace legalities. Excel in team management and decisions. Optimise task assignments and productivity. Learn recruitment and conflict resolution. Manage stress and enhance relations. Office Administration & Management competence are non-negotiable in today's fast-paced business environment. This Office Administration & Management bundle provides a concise yet comprehensive journey through the core aspects of these crucial disciplines, offering tangible skills that resonate with the demands of the contemporary workforce. The courses within this Office Administration & Management bundle have been curated to deliver precise, actionable insights. From mastering the nuances of legal procedures to refining your leadership capabilities, each course offers targeted knowledge to address real-world challenges. As you progress, you'll uncover strategies to streamline operations, foster teamwork, and navigate legal complexities, all while enhancing your emotional intelligence for a harmonious workplace. By completing this Office Administration & Management bundle, you will emerge as a proficient professional armed with a multifaceted skill set, ready to tackle the myriad roles that "Office Administration & Management" demands. These courses bridge the gap between theory and practice, equipping you to execute tasks with finesse and make informed decisions that positively impact your organisation. Equip yourself with the prowess to excel in "Office Administration & Management," and seize the opportunities that await in today's competitive landscape. Let this Office Administration & Management bundle be your catalyst for growth, offering in-depth knowledge that sets you apart in your journey toward professional success. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Office Administrators are seeking foundational skills Emerging Leaders aiming to hone their management expertise Legal Professionals navigating office-specific legalities Managers want to enhance their delegation and HR capabilities Individuals interested in mastering emotional intelligence Professionals seeking to tackle workplace stress with finesse Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Office Administrator: £20,000 - £30,000 per year. HR Coordinator: £25,000 - £35,000 per year. Legal Secretary: £22,000 - £28,000 per year. Team Leader: £25,000 - £40,000 per year. Executive Assistant: £30,000 - £45,000 per year. Operations Manager: £35,000 - £60,000 per year. HR Manager: £40,000 - £70,000 per year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Office Administration, Leadership & Management - 8 Courses Bundle
Delivered Online On Demand33 hours
£39

HR & Leadership Management Accredited Career Bundle Course

5.0(2)

By Training Express

From handling sensitive issues to building high-performing teams, HR and leadership roles carry more weight than ever. This HR & Leadership Management Accredited Career Bundle Course brings together key topics in people management, conflict resolution, performance oversight and strategic planning—all packed into a fully online course you can study from anywhere. Whether you're in HR already or aiming to lead teams with confidence, this bundle gives you the knowledge to work smarter, communicate better and make decisions that matter. You’ll explore the essentials of leadership, recruitment, team development, and employee relations—all while staying current with workplace expectations and management tools. The best part? You don’t need to sit in a seminar room or book a conference ticket. With flexibility built in, this course fits around your schedule and gives you access to the knowledge you need to move forward in HR and leadership roles—without all the waffle. Job Responsibilities in HR & Leadership Management: Developing and implementing HR policies and procedures Recruiting and selecting qualified candidates Managing employee performance and conducting performance evaluations Providing guidance and support to employees on HR-related matters Developing and delivering training programs Handling employee relations and resolving conflicts Managing compensation and benefits programs Ensuring compliance with employment laws and regulations Strategic planning and contributing to organizational development Skills needed to be successful in HR & Leadership Management: Strong communication and interpersonal skills Excellent problem-solving and decision-making abilities Knowledge of employment laws and regulations Ability to manage and resolve conflicts Leadership and team management skills Strategic thinking and planning capabilities Analytical and critical thinking skills Effective organisational and time management abilities Expected Salaries in HR & Leadership Management: HR Assistant: £20,000 - £25,000 per year HR Manager: £35,000 - £50,000 per year HR Director: £60,000 - £100,000+ per year Leadership Development Manager: £40,000 - £60,000 per year Training and Development Manager: £40,000 - £60,000 per year Key Features of HR & Leadership Management Career Bundle CPD Accredited HR & Leadership Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases HR & Leadership Management course HR Management Uk Employment Law Leadership & Management GDPR Workplace Management (Violence, Harassment, Civility) Anti Harassment and Bullying at Work Anti-Bribery and Corruption Developing Good Employee Relations Sexual Harassment in the Workplace Conflict Resolution Critical Thinking And Problem Solving Managing Sickness and Absence Certificate in Facilitation Manager Training Communication Skills Negotiation Body Language Presentation First Aid at work Mental Health Awareness Communication: Identifying and Reducing Barriers Change Management Handling Difficult Conversation Organisational Skills Time Management Minute Taking Covid-19 Awareness Course Accreditation This HR & Leadership Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HR & Leadership Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR and Leadership Management- Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Manager Line manager Team leader Supervisor Executive HR Assistant HR Manager Requirements No prior degree or experience is required to enrol in this course. Career path This HR & Leadership Management Course will help you to explore avariety of career paths in the related industry, including: HR Advisor HR Business Partner Recruitment Manager Training Manager Compensation and Benefits Specialist Organisational Development Consultant Employee Relations Manager Talent Acquisition Specialist Leadership Development Coordinator Performance Management Consultant Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

HR & Leadership Management Accredited Career Bundle Course
Delivered Online On Demand1 hour
£100

Security Officer & CCTV Operator Training - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << Have you ever considered a career in security? The security industry in the UK is booming, with an estimated 2 million people employed in the sector. Average salaries for CCTV operators and security specialists can range from £20,000 to £35,000+, and there's a healthy job vacancy rate. Are you observant and enjoy working independently? If so, a career in security could be a perfect fit for you. This Security Officer & CCTV Operator training bundle equips you with the skills to excel in this exciting field. This CCTV Operator Training Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Security Management at QLS Level 5 Course 02: CCTV Operator Course Course 03: Basic Security Guard Training Course 04: Door Supervisor This all-inclusive Security Officer, CCTV Operator, & Door Supervisor bundle comprises four meticulously curated courses. Each course is built to enhance your critical thinking, surveillance skills, risk management and problem-solving capabilities - all highly valuable skills within the security industry. You'll learn security principles, access control, CCTV operation, emergency response, and conflict resolution, preparing you for a rewarding career. Learning Outcomes of Security Officer & CCTV Operator Training Apply security management principles in real-world scenarios. Operate CCTV systems effectively for surveillance and incident detection. Perform essential security guard duties with confidence. Uphold health and safety regulations within a security setting. Master effective communication and conflict resolution techniques. Gain a comprehensive understanding of UK security legislation. By equipping you with the necessary skills and qualifications, this Security Officer & CCTV Operator Training bundle opens doors to exciting opportunities within the security industry. Invest in your future, enrol today! Why Choose Our Security Officer & CCTV Operator bundle? Get a Free CPD Accredited Certificate upon completion of Security Officer & CCTV Operator Get a free student ID card with Security Officer & CCTV Operator Training The Security Officer & CCTV Operator is affordable and simple to understand Lifetime access to the Security Officer & CCTV Operator course materials The Security Officer & CCTV Operator comes with 24/7 tutor support Start your learning journey straightaway with our Security Officer & CCTV Operator Training! *** Course Curriculum *** Course 01: Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 02: CCTV Operator Course Module 01: Operational Requirement Module 02: CCTV Operator Skills And Ability Module 03: Basics Of CCTV Module 04: Technical Guidance Module 05: Monitoring CCTV Cameras Module 06: Watch Surveillance Module 07: Data Protection Regulations Module 08: Job Requirements Of A CCTV Operator =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Security Officer & CCTV Operator Training course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate:£29.99 (Each) CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Security Officer & CCTV Operator Training bundle is suitable for everyone. This bundle is ideal for: Security enthusiasts Individuals seeking SIA licenses Career changers Progression: You can further enrol in - Highfield Level 2 Award for Security Officers in the Private Security Industry Level 2 Award for Working as a Security Officer within the Private Security Industry (RQF) Chief Information Security Officer (CCISO) Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (RQF) Requirements You will not need any prior background or expertise in this Security Officer & CCTV Operator Training bundle. Career path This Security Officer & CCTV Operator Training Training bundle will allow you to kickstart or take your career in the related sector to the next stage. Security Guard CCTV Operator Door Supervisor Security Team Leader Loss Prevention Officer Security Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this Security Officer & CCTV Operator Training bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Security Management at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Security Officer & CCTV Operator Training - QLS Endorsed
Delivered Online On Demand24 hours
£31

Accredited PRINCE2® Foundation and Practitioner 6th Edition (exams included – with free resit)

By Hudson

PRINCE2® (an acronym for PRojects INaControlled Environment series 2) is a de facto process-based method for effective project management. Used extensively by the UK Government, PRINCE2® is also widely recognised and used in the private sector, both in the UK and internationally. The PRINCE2® method is in the public domain, and offers non-proprietorial best practice guidance on project management.

Accredited PRINCE2® Foundation and Practitioner 6th Edition (exams included – with free resit)
Delivered Online On Demand
£995

Development : Personal Development (Online)

By Training Tale

***Development : Personal Development (Online)*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Development : Personal Development (Online) and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Development : Personal Development (Online) course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. [ Note: Free PDF certificate as soon as completing the course ] ***Development : Personal Development (Online)*** Detailed Course Curriculum Industry Experts Designed this Personal Development course into 12 detailed modules. Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Development : Personal Development (Online) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Development : Personal Development (Online) This course is suitable for anyone who is dedicated to their professional development. This Development : Personal Development (Online) course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Development : Personal Development (Online) There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Development : Personal Development (Online) course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Development : Personal Development (Online) This Level 5 Diploma in Development : Personal Development (Online) could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

Development : Personal Development (Online)
Delivered Online On Demand5 hours
£12

Negotiation Skills Diploma

By Training Tale

Negotiation Skills Diploma Online 'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills Diplomawill provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation Skills Diploma can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive Negotiation Skills Diploma course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills DiplomaCourse will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Courses are included in this Negotiation Skills Diploma Bundle Course: Course 01: Negotiation Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration [ Note: Free PDF certificate as soon as completing the Negotiation Skills Diploma course] Negotiation Skills Diploma Industry Experts Designed this Negotiation Skills Diploma Course into 12 detailed modules. Detailed course curriculum of this Negotiation Skills Diploma Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills Diploma After completing each module of the Negotiation Skills Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills Diploma After completing the MCQ/Assignment assessment for this Negotiation Skills Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Negotiation Skills Diploma This Negotiation Skills Diploma course is suitable for candidates committed to their ongoing professional development. This Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements Negotiation Skills Diploma Students who intend to enrol in this Negotiation Skills Diploma Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills Diploma This Negotiation Skills qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Skills Diploma
Delivered Online On Demand36 hours
£12

Customer Service: Customer Retention Specialist Training

By Compliance Central

The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Customer Service: Customer Retention Specialist Training
Delivered Online On Demand3 hours
£12

Motivation Skills

4.9(27)

By Apex Learning

Course Overview: If you want to learn how to master the mind game of motivation, then this course is for you! This course will teach you everything you need about motivation and how to use it effectively in your personal and professional life. You will learn about the psychology of motivation, the factors that influence it, and the strategies that can boost it. You will also learn how to overcome de-motivation, master mistakes, and avoid common misconceptions about motivation. "Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful." Imagine waking up every morning feeling energised, focused, and ready to take on the world. According to recent studies, individuals with solid motivation skills are 40% more likely to succeed in their careers and experience higher happiness and satisfaction. Enrol in the Counselling Course - Motivation Skills today and embark on a transformative journey towards success and personal fulfilment. Key Features of the Course: CPD Certificate: Upon completing this course, you will receive a Continuing Professional Development (CPD) certificate, recognised by leading organisations, showcasing your commitment to personal growth and professional development. 24/7 Learning Assistance: Our dedicated team of experts is available round-the-clock to provide guidance, answer your questions, and ensure a smooth learning journey. Who is This Course For? This course suits anyone who desires to unlock their true potential and positively impact their personal and professional lives. Whether you are a student, a working professional, an entrepreneur, or an individual seeking personal growth, the Counselling Course - Motivation Skills will equip you with the tools and techniques to boost your motivation levels and achieve success. What You Will Learn: In this Counselling Course - Motivation Skills, you will acquire valuable knowledge and practical techniques to enhance your motivation skills. Delving into the modules, you will gain insights into the psychology behind motivation and learn how to harness its power effectively. You will explore various aspects of motivation. You will delve into topics such as motivation in your personal life, mastering mistakes, debunking misconceptions, and learning effective strategies to maintain motivation. You will gain valuable insights and practical techniques to fuel motivation and achieve goals. Why Enrol in This Course: Our Counselling Course - Motivation Skills, has received rave reviews from learners worldwide. The course content is regularly updated to ensure its relevance and alignment with the latest industry trends and practices. Moreover, motivation skills have become increasingly in demand across various industries. Requirements: There are no specific prerequisites for this course. It is designed for individuals of all levels, from beginners to professionals, with a passion for personal growth and a desire to master the art of motivation. Career Path: Upon completing this course, you will be equipped with the necessary skills needed for various exciting career opportunities. Some of the professions you can explore include: Life Coach - Average UK Salary: £45,000 per annum Human Resources Manager - Average UK Salary: £50,000 per annum Sales Manager - Average UK Salary: £45,000 per annum Personal Development Trainer - Average UK Salary: £35,000 per annum Team Leader/Supervisor - Average UK Salary: £30,000 per annum Project Manager - Average UK Salary: £50,000 per annum Career Coach - Average UK Salary: £40,000 per annum Certification: Upon completing the Counselling Course - Motivation Skills, you will receive a CPD certificate, a testament to your dedication and accomplishment in mastering this valuable skill. This certification will enhance your professional profile and open exciting career opportunities. Course Curriculum 4 sections • 10 lectures • 01:02:00 total length •Introduction: 00:01:00 •What Is MOTIVATION: 00:09:00 •The Mind Game Of Motivation: 00:08:00 •What is De-Motivation: 00:08:00 •Motivation In Your Personal Life: 00:05:00 •Mastering Your Mistakes: 00:08:00 •Misconceptions About Motivation: 00:07:00 •How To Keep Motivated: 00:07:00 •Motivation - Hero & Villian: 00:08:00 •Conclusion: 00:01:00

Motivation Skills
Delivered Online On Demand1 hour 2 minutes
£12