QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Register on the Cafeteria Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Cafeteria Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Cafeteria Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Cafeteria Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry 00:21:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant 00:17:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements 00:20:00 Module 04: Menu Planning Menu Planning 00:26:00 Module 05: Drinks Management Drinks Management 00:17:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage 00:30:00 Module 07: Financing Your Business Financing Your Business 00:26:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees 00:26:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant 00:27:00 Module 10: Introduction to Food Safety and the Law Introduction to Food Safety and the Law 00:27:00 Module 11: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:27:00 Module 12: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:28:00 Module 13: Food Poisoning and Control Measures Food Poisoning and Control Measures 00:24:00 Module 14: Handling Service Using Technology Handling Service Using Technology 00:24:00 Module 15: Teamwork and Daily Routine of a Restaurant Teamwork and Daily Routine of a Restaurant 00:23:00 Module 16: Customer Relations and Marketing Policy Customer Relations and Marketing Policy 00:27:00 Assignment Assignment - Cafeteria Manager 00:00:00 Mock Exam Mock Exam - Cafeteria Manager 00:20:00 Final Exam Final Exam - Cafeteria Manager 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Motorbike Maintenance Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Motorbike Maintenance Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Motorbike Maintenance Manager Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Motorbike Maintenance Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module-1: Introduction to Motorbike Maintenance Introduction to Motorbike Maintenance 00:11:00 Module-2: Basics of Engine Basics of Engine 00:11:00 Module-3: Engine Cooling and Lubrication Engine Cooling and Lubrication 00:16:00 Module-4: Ignition Ignition 00:11:00 Module-5: Suspension Suspension 00:11:00 Module-6: Intake, Fuel, Clutch and Exhaust Systems Intake, Fuel, Clutch and Exhaust Systems 00:20:00 Module-7: Electrical Maintenance Electrical Maintenance 00:18:00 Module-8: Wheels, Tires and Brakes Maintenance Wheels, Tires and Brakes Maintenance 00:17:00 Module-9: Transmission, Frame and Steering Transmission, Frame and Steering 00:25:00 Module-10: Cleaning, Setting Up and Storage Cleaning, Setting Up and Storage 00:11:00 Module 11: Health and Safety at Work and the Laws Health and Safety at Work and the Laws 00:22:00 Module 12: Managing for Health and Safety Managing for Health and Safety 00:30:00 Module 13: Risk Assessment and Common Risks Risk Assessment and Common Risks 00:20:00 Module 14: Workplace Health, Safety and Welfare Workplace Health, Safety and Welfare 00:21:00 Module 15: Accidents and Ill Health at Work Accidents and Ill Health at Work 00:16:00 Mock Exam Mock Exam- Motorbike Maintenance Manager 00:20:00 Final Exam Final Exam- Motorbike Maintenance Manager 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Merchandising Level 3 today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Merchandising Level 3 is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Merchandising Level 3 Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Merchandising Level 3, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Merchandising Theory Merchandising Theory 00:23:00 Module 02: Product Management Product Management 00:24:00 Module 03: Merchandise Management Merchandise Management 00:24:00 Module 04: Inventory Management and Analysis Inventory Management and Analysis 00:30:00 Module 05: Merchandising Strategy Merchandising Strategy 00:27:00 Module 06: Visual Merchandising Visual Merchandising 00:25:00 Module 07: Merchandise Pricing Merchandise Pricing 00:39:00 Module 08: Basics of Marketing Basics of Marketing 00:47:00 Module 09: The Marketing Process The Marketing Process 00:49:00 Module 10: Strategic Marketing Strategic Marketing 01:12:00 Module 11: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:13:00 Module 12: Consumer Rights Act Consumer Rights Act 00:17:00 Module 13: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:19:00 Module 14: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:16:00 Module 15: Store Layouts Store Layouts 00:21:00 Module 16: Exterior Design Exterior Design 00:21:00 Module 17: In-Store Design In-Store Design 00:19:00 Module 18: Mannequins in Visual Merchandising Mannequins in Visual Merchandising 00:21:00 Module 19: Display Fixtures Display Fixtures 00:22:00 Module 20: The Role of a Visual Merchandiser The Role of a Visual Merchandiser 00:16:00 Module 21: Challenges of Modern Visual Merchandising Challenges of Modern Visual Merchandising 00:20:00 Module 22: What Is Inventory? What Is Inventory? 00:20:00 Module 23: Types Of Inventory Types of Inventory 00:07:00 Module 24: Key Players Key Players 00:16:00 Module 25: Setting Up The Warehouse Setting up the Warehouse 00:11:00 Module 26: Identifying Demand Identifying Demand 00:15:00 Module 27: Maintaining Inventory Accuracy Maintaining Inventory Accuracy 00:11:00 Module 28: The Outbound Process The Outbound Process 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Explore the foundations of social work through a course designed to inform, engage, and challenge your perspective. The Diploma in Social Work Studies offers a structured, thoughtful look into the core principles and everyday dynamics of the profession—ranging from ethics and safeguarding to mental health and service delivery models. Whether you're interested in community support, care roles, or understanding how policy affects people on the ground, this course gives you the insight to move forward with confidence. Built with flexibility in mind, this online learning experience allows you to study at your own pace, whenever and wherever suits you best. With CPD accreditation, you can be assured that the content meets high standards and adds genuine value to your professional development. It’s a smart choice for those seeking to build their knowledge in a meaningful way—whether for personal growth or career progression in the field of social work. Course Curriculum: Module 01: An Overview of Social Work Module 02: Social Work Basics Module 03: Theories of Social Work and Sociology Module 04: Casework Process and Teamwork Module 05: Dimensions of Social Work / Models of Intervention Module 06: Practice Contexts and Application Module 07: Working with Adults Module 08: Principles of Conduct and Role as Social Care Worker Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Diploma in Social Work Studies - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Diploma in Social Work Studies - CPD Accredited training.
Enhance your skills with our Speech & Language Therapy Course. Learn techniques to help children & adults with speech, language, & swallowing disorders. Enroll now & make a lasting impact!
Studio Health and Safety for Potters - an online course by Tim Thornton. This covers the risks of dust, fumes, toxic materials and more, and how to deal with them
Duration 2 Days 12 CPD hours This course is intended for Managers, directors, and other professionals responsible for planning and leading projects and programs will benefit from this course. Overview Describe common communication barriers Understand how to use effective interpersonal skills in their spoken and written communications Analyze the pillars of organizational awareness Apply principles of effective facilitation Understand how to adapt their approach to different learning and communication styles Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers ? language, culture, distrust, distance ? to effective communication. The activities and discussions in this workshop will help you identify the essential elements of effective communications within your organization and develop communication strategies that harness both interpersonal and organizational awareness to build trust, strengthen collaboration, and increase productivity. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A History of Organizational Communication A Historical Perspective Classic vs. Human Relations Communications Generational and Technological Change Digital Communication Effectiveness of Communication Channels 2. The Effectiveness of Interpersonal Skills Limitations of Self-Awareness Transactional Analysis Connecting with Powerful Communication Active Listening Non-Verbal Communication Written Communication The Power of Facilitation 3. The Pillars of Organizational Awareness Culture and Behavior Creating Psychological Safety Inclusion and Belonging Sweaty-Palmed Conversations Care and Challenge Each Other 4. The Adaptation of Communication Strategies Factors in Communication Communication Barriers Adapting to Different Learning and Communication Styles Communication Strategies Across Time Position and Posture Additional course details: Nexus Humans Communicating Across Your Organization (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communicating Across Your Organization (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Creative Writing Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Creative Writing Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Creative Writing Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Creative Writing Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Creative Writing? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Creative Writing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Creative Writing course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Creative Writing does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Creative Writing was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Creative Writing is a great way for you to gain multiple skills from the comfort of your home. Module 01: Introduction to Creative Writing Introduction to Creative Writing 00:13:00 Module 02: The Development of Creative Writing The Development of Creative Writing 00:16:00 Module 03: Novel Writing Novel Writing 00:18:00 Module 04: Writing Non-Fiction Writing Non-Fiction 00:16:00 Module 05: Creating Fictional Characters Creating Fictional Characters 00:29:00 Module 06: Writing Realistic Dialogue Writing Realistic Dialogue 00:14:00 Module 07: Writing Horrors, Thriller and Murder Stories Writing Horrors, Thriller and Murder Stories 00:21:00 Module 08: Writing for Children Writing for Children 00:16:00 Module 09: Writing Poetry Writing Poetry 00:19:00 Module 10: Proposal Writing Proposal Writing 00:27:00 Module 11: Critical Thinking Critical Thinking 00:15:00 Module 12: Business Writing Business Writing 00:25:00 Module 13: Other Writings Other Writings 00:28:00 Module 14: Editing, Evaluating and Getting Published Editing, Evaluating and Getting Published 00:24:00 Assignment Assignment - Creative Writing 06:20:00 Order Your Certificate Order Your Certificate QLS
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Family Law Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Family Law Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Family Law Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Family Law Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Family Law? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Family Law there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Family Law course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Family Law does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Family Law was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Family Law is a great way for you to gain multiple skills from the comfort of your home. Module 01: Introduction to Family Law Introduction to Family Law 00:22:00 Module 02: Framing Family Law Framing Family Law 00:23:00 Module 03: Marriage in Family Law Marriage in Family Law 00:19:00 Module 04: Civil Partnership and Cohabitation Civil Partnership and Cohabitation 00:18:00 Module 05: Nullity in Marriage Nullity in Marriage 00:28:00 Module 06: Divorce and Family Law Divorce and Family Law 00:20:00 Module 07: Child Custody Child Custody 00:16:00 Module 08: Property and Finance on Divorce Property and Finance on Divorce 00:22:00 Module 09: Child Support and Family Law Child Support and Family Law 00:26:00 Module 10: Adoption Process Adoption Process 00:28:00 Module 11: Domestic Violence Domestic Violence 00:27:00 Module 12: Gender Equality in Family Law Gender Equality in Family Law 00:30:00 Module 13: Feminist Perspectives on Family Law Feminist Perspectives on Family Law 00:27:00 Mock Exam Final Exam Assignment Assignment - Family Law 07:02:00