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19373 Teaching courses

Statistics Essentials

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Statistics Essentials
Delivered Online On Demand3 hours 14 minutes
£25

HR Crisis Communication Training

4.8(9)

By Skill Up

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills

HR Crisis Communication Training
Delivered Online On Demand3 hours 24 minutes
£25

Javascript for Data Structures

4.8(9)

By Skill Up

Javascript for Data Structures: Dive into the world of data structures using JavaScript. Learn to implement arrays, linked lists, stacks, queues, trees, and more. Perfect for aspiring developers.

Javascript for Data Structures
Delivered Online On Demand2 hours 47 minutes
£25

Train the Trainer at QLS Level 7

By Imperial Academy

Level 7 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Train the Trainer at QLS Level 7
Delivered Online On Demand
£12

Professional Certificate Course in Navigating Social Vulnerability in Social Work Practice in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Embark on a transformative journey in social work with "Navigating Social Vulnerability." This course delves deep into understanding, identifying, and assessing vulnerabilities at various levels-individual, family, and community. Through a comprehensive exploration of situational, environmental, and intersecting factors, you will gain the skills to evaluate and apply holistic social work approaches. The course emphasizes Person-in-Environment (PIE) and ecological perspective theories to equip you with a nuanced understanding of social vulnerability. Embark on a transformative journey with the course "Navigating Social Vulnerability in Social Work Practice." This comprehensive program delves into the intricate dynamics of social vulnerability, offering a nuanced understanding of its various levels and manifestations. After the successful completion of this course, you will be able to: Define Social Vulnerability. Identify factors contributing to Community-Level Social Vulnerability. Recognize indicators of Individual-Level Social Vulnerability. Assess Family-Level Social Vulnerabilities and Strengths. Analyze how attributes intersect with vulnerabilities and strengths in clients' lives. Evaluate the impact of Situational and Environmental factors. Apply holistic social work approaches using Person-in-Environment (PIE) and ecological perspective theories. "Navigating Social Vulnerability in Social Work Practice" empowers you to understand, assess, and address vulnerability at various levels. From community factors to individual strengths, the course equips you with holistic approaches, making you adept at creating positive change in the lives of those you serve. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Navigating Social Vulnerability in Social Work Practice Self-paced pre-recorded learning content on this topic. Navigating Social Vulnerability in Social Work Practice Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Vulnerability Assessment Specialist Community Resilience Advocate Individual and Family Support Coordinator Social Intersection Analyst Situational and Environmental Impact Evaluator Holistic Social Worker PIE Theorist Ecological Perspective Practitioner Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Navigating Social Vulnerability in Social Work Practice in London 2024
Delivered Online On Demand14 days
£29

Branding Fundamentals for New Business

4.9(27)

By Apex Learning

Overview This comprehensive course on Branding Fundamentals for New Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Branding Fundamentals for New Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Branding Fundamentals for New Business. It is available to all students, of all academic backgrounds. Requirements Our Branding Fundamentals for New Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 28 lectures • 02:03:00 total length •1.1 Introduction: 00:02:00 •1.2 Why Do People Buy?: 00:05:00 •2.1 Standout as a Business Owner: 00:03:00 •2.2. Hybrid Model: 00:01:00 •2.3. Character Typology: 00:04:00 •2.4 Ikigai: 00:02:00 •2.5. BHAG: 00:02:00 •3.1 Values: 00:08:00 •3.2 Abilities: 00:04:00 •3.3 Mission: 00:08:00 •3.4 Vision: 00:03:00 •3.5 How to Use Mission and Vision: 00:03:00 •4.1. What are Archetypes: 00:04:00 •4.2. Paradise Archetypes: 00:06:00 •4.3. Structure Bringer Archetypes: 00:07:00 •4.4. Connection Seeker Archetypes: 00:06:00 •4.5. Mark Leaver Archetypes: 00:06:00 •5.1. Importance of Naming: 00:06:00 •5.2. Basic Naming Approaches: 00:05:00 •5.3. Special Circumstances on Naming: 00:04:00 •5.4. Naming for Solopreneurs: 00:03:00 •5.5. Brand Architecture: 00:06:00 •6.1. The Importance of Storytelling: 00:02:00 •6.2. How to Write and Use a Brand Story: 00:09:00 •7.1. What is a Visual Identity: 00:03:00 •7.2. Visual Identity Booklet: 00:05:00 •7.3. Working with a designer and Final Notes: 00:06:00 •Resource - Branding Fundamentals for New Business: 00:00:00

Branding Fundamentals for New Business
Delivered Online On Demand2 hours 3 minutes
£12

Astronomy for Beginners

4.9(27)

By Apex Learning

Overview This comprehensive course on Astronomy for Beginners will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Astronomy for Beginners comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Astronomy for Beginners. It is available to all students, of all academic backgrounds. Requirements Our Astronomy for Beginners is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skill set will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 12 lectures • 05:44:00 total length •Module 01: Basics of Astronomy: 00:34:00 •Module 02: Stargazing: 01:00:00 •Module 03: The Moon: 00:23:00 •Module 04: The Planets: 00:57:00 •Module 05: Meteor & Meteorites: 00:17:00 •Module 06: Asteroids: 00:19:00 •Module 07: Comets: 00:17:00 •Module 08: Stars and the Zodiac: 00:29:00 •Module 08: Galaxy, the Milky Way & Black Holes: 00:24:00 •Module 09: The Big Bang & Extra-terrestrial Life Forms: 00:24:00 •Mock Exam - Astronomy for Beginners: 00:20:00 •Final Exam - Astronomy for Beginners: 00:20:00

Astronomy for Beginners
Delivered Online On Demand5 hours 44 minutes
£12

Emotional Intelligence and Collaboration

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about emotional intelligence Understand the core competencies and principles of emotional intelligence Explore the various areas of emotional intelligence Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Emotional Intelligence and Collaboration Course  Master the skills you need to propel your career forward in emotional intelligence. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive emotional intelligence and collaboration course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this emotional intelligence and collaboration course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective emotional intelligence practice and equip you with the essential skills, confidence and competence to assist you in the emotional intelligence industry. You'll gain a solid understanding of the core competencies required to drive a successful career in emotional intelligence. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in emotional intelligence. Enrol in this emotional intelligence and collaboration course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive emotional intelligence and collaboration course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this emotional intelligence can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This emotional intelligence and collaboration course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This emotional intelligence and collaboration course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This emotional intelligence and collaboration course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to the Collaboration and Emotional Intelligence Course Introduction To The Course On Collaboration And Emotional Intelligence 00:02:00 The Learning Objectives Of The Course 00:02:00 How Taking A Different View On Team Working Can Make A Big Difference 00:03:00 Giving And Receiving Feedback In Collaboration 00:06:00 Tips To Develop Your Emotional Intelligence In Collaboration 00:05:00 The Role of Emotional Intelligence in Collaboration Defining Emotional Intelligence 00:03:00 What Is The Difference Between EI And EQ 00:03:00 An Insight into Emotions 00:01:00 Emotional Intelligence At Work 00:06:00 Working With The Emotional Climate 00:03:00 Running Virtual Meeting With Emotional Intelligence 00:03:00 Collaborative Working Introducing The Working Practice Of Collaboration 00:04:00 Why Win-Win Collaboration Is Important 00:06:00 Emotional Intelligence And Win-Win Collaboration 00:01:00 Why Collaborate And When To Collaborate 00:02:00 The Principles And Characteristics Of Collaboration. 00:03:00 The 3 Levels Of Collaboration 00:02:00 The Modes Of Collaboration 00:02:00 An Overview Of Some Of Difficulties With Collaboration 00:02:00 The Importance of Trust in Collaboration Conflict And Trust In Collaboration - Factors And Questions To Consider 00:03:00 The Important Role Of Trust 00:04:00 Building Trust Using An Emotional Bank Account 00:05:00 Behaviors and Collaboration The Four Behavioural Styles In Collaboration - Learning Outcomes 00:02:00 The Importance Of Behavioural Flexibility 00:03:00 William Moulton Marston's Model Of The Behavioural Expression Of Emotions 00:02:00 The High Dominance Behavioural Style 00:02:00 The High Influence Behavioural Style 00:03:00 The High Steadiness Behavioural Style 00:03:00 The High Compliance Behavioural Style 00:03:00 The Ideal Behaviours For Ideal Interactions with Each Behavioural Style 00:05:00 Using Behavioural Styles To Build Collaborative Relationships 00:03:00 Review of the Course A Review - Facilitating Collaborative Meetings 00:04:00 Review Of The Course On Collaboration And Emotional Intelligence 00:03:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Emotional Intelligence and Collaboration
Delivered Online On Demand
£19

Emotional Intelligence Course

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 50 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about emotional intelligence Understand the core competencies and principles of emotional intelligence Explore the various areas of emotional intelligence Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and business manager Emotional Intelligence Course This emotional intelligence course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries. The research shows which qualities make a star performer and while Emotional Intelligence isn't the sole predictor of performance potential, it has been proven to be a key indicator in this area. This emotional intelligence course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace. Advantages CPD approval means that this course can be used by those that need to prove they are continually developing themselves. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life Further Progression For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification. For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams. For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable. Who is this Course for? This comprehensive Emotional Intelligence Course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this emotional intelligence can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Emotional Intelligence Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Emotional Intelligence Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Emotional Intelligence Course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: What is Emotional Intelligence? Module 2: Understanding and recognising emotions Module 3: Emotional intelligence at work Module 4: Tips for dealing with emotions at work Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Emotional Intelligence Course
Delivered Online On Demand
£19

Customer Service and Contact Centre Training Diploma

4.3(43)

By John Academy

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Contact Centre Training Diploma
Delivered Online On Demand21 hours 26 minutes
£11.99