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Bite-sized sales training (In-House)
By The In House Training Company
If you're looking for a short, sharp high-impact intervention that will help motivate and inspire your sales team then a 'bite-sized' session could be just what you're looking for. We have a range of sessions that can be delivered on an 'off-the-shelf' basis, or they can be tailored to your specific requirements or, of course, we can develop something specifically for you on an entirely bespoke basis. And the length of the session is entirely up to you - 45-minutes, an hour, a half-day - whatever you prefer. Sessions can be run for small groups as part of your regular team meetings or they can be delivered for larger audiences, conference-style - the choice is yours. The session outlines below are just to give you an idea of the possibilities. If one of them whets your appetite please just give us a call on 01582 463463 to talk through what we can do for you - we're here to help!
Continence Awareness & Promotion
By Prima Cura Training
This course is developed for care staff and volunteers to raise awareness of the causes of incontinence, the use of continence aids and promotion of good practice.
Telephone Sales - outbound (In-House)
By The In House Training Company
Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan
Online Options
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Historical Association webinar series: Teaching ‘past and present’ in EYFS Presenter: Helen Crawford and Sue Temple This webinar will look at effective use of picture books to develop children’s historical vocabulary and their understanding of the past, and will explore thematic approaches for teaching ‘past and present'. To use your corporate recording offer for this webinar please complete this form: https://forms.office.com/e/XTRwGaRudd
Level 4 Award in Understanding the Internal Quality Assurance of Assessment Process and Practice
By Panda Education and Training Ltd
Internal Quality Assurance IQA Level 4
MHFA England Mental Health First Aid
By Mindmaps Wellbeing
Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. Why choosing Mindmaps Wellbeing is a good choice for your mental health training. The MHFA England RRP is £325pp, our rate is £300pp and our fee includes: ✅ Instructor led training sessions over two days ✅ Course Manual ✅ Workbook ✅ Handy Cue Card ✅ MHFAider Certificate upon completion Plus, exclusively when you choose Mindmaps Wellbeing, it also includes: ✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life). ✅ Access to our online MHFAider peer support groups moderated by the instructor team. ✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider. ✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available. For a little extra: ✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. ✅ Organisational MINDWELL Companion tailored for your workplace / organisation.
Historical Association webinar series: Coherence at Key Stage 4 Presenters: Cat Priggs This session will open with an overview of coherence and provide a rationale for this series webinars. It will explore why sequencing is so important at Key Stage 4, and how Key Stage 3 can be used to develop a coherent Key Stage 4, which will be vital to consider ahead of choosing a new GCSE specification. It will also consider how to plan for pupils’ encounters with knowledge across Key Stage 4. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/q9rG5Hiynr Springfield Interchange (Photo by Trevor Wrayton, VDOT)
What is Power Yoga? The practice of Hatha Yoga knows many different styles and intensity levels. Vinyasa Yoga is a more general term for a dynamic and flowing Yoga practice that within the style, also knows many different intensity levels. The term Power Yoga refers mostly to the level of physical intensity; it is a vigorous practice that can be used as a “work-out.” There will be lots of asanas with vinyaas flow and will end our session with very relaxing savaasan meditation in this session I will add pranayama and some time face yoga which is great for our facial muscles and makes our face younger. Let's join this evening with me and feel a energetic version of you class is absolutely beginner friendly.
LOOKING FOR: ADULT FICTION Kate Barker has worked in publishing for over twenty years as an agent, commissioning editor and ghostwriter. Before setting up her own company, Kate Barker Literary Agency, she spent ten years at Penguin, where she was an Editorial Director for Viking, acquiring fiction and non-fiction. She has also worked for Orion, Curtis Brown and for digital publisher Bookouture. She is looking for commercial and reading group fiction for adults and would love to find an unputdownable thriller like Rosamund Lupton's Three Hours, a funny, heartbreaking contemporary novel like Queenie by Candice Carty-Williams or a romantic comedy with a unique premise like The Flatshare by Beth O'Leary. She also loves historical fiction and series crime. Kate would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5,000 words) of your completed manuscript in a single word document. (In addition to the paid sessions, Kate is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 22 January 2025
BOOKINGS CLOSED: 31st January Molly Jamieson #Agent121. Looking for: PICTURE BOOKS, MG, YA, ADULT FICTION
(1)By I Am In Print
LOOKING FOR: PICTURE BOOKS, MG, YA, ADULT FICTION Molly Jamieson has been working at United Agents Ltd since 2017, working across adult and children’s books, and before that she worked at Curtis Brown. She has recently started building her own client list which already includes million-copy selling authors and bestsellers. Molly has a particular interest in scifi and fantasy across both adult and children’s books. For a sense of her taste, she has recently read and enjoyed Sistersong by Lucy Holland, Gideon the Ninth by Tamsyn Muir, Uprooted by Naomi Novik, The Poppy War by R.F. Kuang, and Once Upon A Broken Heart by Stephanie Garber. She loves anything with high stakes, characters you would follow anywhere, big stories, expansive worldbuilding, breathless romance, and threads of adventure running throughout. She is also looking for commercial romantic fiction in all shapes and forms. She has a real soft spot for classic tropes, a great sense of humour, and anything with a clear pitch that makes you sit up and take notice, but in the end it all comes down to chemistry. In this area, she has recently read and loved The Hating Game by Sally Thorne, Book Lovers by Emily Henry, The Unhoneymooners by Christina Lauren, and The Love Hypothesis by Ali Hazelwood. She also represents children’s authors and illustrators in all genres, from picture books up to YA. In one single word document, Molly would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document, whichever is shorter. For picture books, please submit a covering letter and 2 picture books in a single document. Please send EITHER picture books OR another genre, not both in one submission. (In addition to the paid sessions, Molly is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 22 January 2025
Yin Yoga Yin Yoga is a style of yoga that involves long holds in various seated and reclined poses to access deeper layers of fascia and to quiet the mind. There are three tenets of Yin Yoga: find your edge where you can feel the stretch but without straining; remain still; and allow yourself to stay here for time—typically three to five minutes. It’s a simple practice with profound therapeutic benefits for longevity, vitality, flexibility, and more. It's combination of hatha and Chinese meridian practice which helps to clear all your channel's block and makes you major organs work profoundly.
