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221 Teaching courses in Abertillery

Telephone Sales - outbound (In-House)

By The In House Training Company

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan

Telephone Sales - outbound (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Online Options

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BOOKINGS CLOSED! 6th May Julie Gourinchas #Agent121. Looking for: ADULT FICTION, NON-FICTION

5.0(3)

By I Am In Print

LOOKING FOR: ADULT FICTION, NON-FICTION Julie Gourinchas (she/they) is developing a selective list focused on upmarket and literary adult fiction across a wide variety of genres. Writers she represents have been nominated for the British Book Awards, the Hugo Awards, the BSFA Awards, and the Saltire National Book Awards, among others. In fiction, she's drawn to a uncommon voices, and striking, intelligent writing – whether vibrant and floral or tense, quick, and sparse – as well as texture in both tone and setting (particularly anything with a strong aesthetic). Above all, she is looking for hooky, high-concept work, but her taste can perhaps be best summarised as "the weird, dark, and gruesome." While literary-speculative is her sweet spot, she considers herself genre agnostic within upmarket/literary fiction, and remains open to compelling and well-executed genre overlap. These include: upmarket and literary horror: especially featuring feminist or cultural themes, body horror, mangled nature, or cosmic, Lovecraftian vibes and looking for a fresh, literary take on vampires. Think Mona Awad, Lucy Rose, Julia Armfield, Jade Song, Stephen Graham Jones. dark and spiky literary dramas with high emotional stakes - think Eliza Clark, Julia May Jonas. razor-sharp dark academia particularly with something to say about the complex and exploitative systems within academia, more The Secret History, less The Atlas Six. gothic fiction, specifically regional gothic anchored in an evocative sense of place in the vein of Alexis Henderson and Alix E. Harrow. grounded fantasy or otherwise speculative fiction with coherent, sharp worldbuilding that feels recognisable and familiar, or directly set in our world. Play with magic, faith, and technology in your story like Babel, or a more literary version like Emily Wilde's Encyclopaedia of Faeries, Blood Over Bright Haven, Metal From Heaven. Searing contemporary fiction centred on themes of identity and belonging: think Sally Rooney, Torrey Peters, or what Saltburn should have been. dark westerns, in particular any that play with the truth and false hopes of the American Dream. magical realism both whimsy with a touch of darkness, and darkness with a touch of whimsy. unhappy romances anything -punk: steampunk, solarpunk, silkpunk, clockpunk, dieselpunk, cyberpunk and more of these! Suffice to say: if you can successfully and smartly comp to Arcane, Julie wants to see it! character-focused historical fiction with a literary edge: think Lauren Groff, Anthony Doerr, Eleanor Catton, particularly in the 19th and 20th centuries; including and indeed encouraging alternate history. Stylistically, Julie loves uncommon, thought-provoking experimentation with both prose and form, and anything spiky, toothy, and dark. Happy endings, to her, should feel earned. In all things, compelling character development should come first. First person narration is not impossible, but hard to sell. A smart genre blend is always welcome, as is any fresh-eyed approach to a well-trodden trope. Julie is also very much looking for her first romantasy – especially one that approaches this exciting new genre from a fresh, bold perspective. She is keenly interested in hearing from authors traditionally underrepresented in the industry, including but not restricted to writers of colour; queer, trans, and nonbinary writers; working class writers; disabled writers; etc. Her enduring favourite books include All The Light We Cannot See by Anthony Doerr, Do Not Say We Have Nothing by Madeleine Thien, The Luminaries by Eleanor Catton, and Philip Pullman’s His Dark Materials series. More recent favourites include the masterful Tomorrow and Tomorrow and Tomorrow by Gabrielle Zevin, Babel by R.F. Kuang, Detransition Baby by Torrey Peters, Matrix by Lauren Groff, Tell Me I’m Worthless by Alison Rumfitt, Brother Alive by Zain Khalid, and Our Wives Under the Sea by Julia Armfield. In non-fiction, Julie is keen to read in the narrative and “big ideas” spaces, particularly in the realms of politics, history, and the social sciences. Please note: Julie is not looking for young adult, middle grade, and children’s books. Strictly no AI-generated content of any description. Please also bear in mind that, despite a deep and abiding love for all things Tolkien and Star Wars, she is not typically the right fit for epic or high fantasy, nor space-faring science fiction. She would also prefer to avoid pulpy crime and straightforward romance/romcoms. Julie would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.  (In addition to the paid sessions, Julie is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 29th April 2025

BOOKINGS CLOSED! 6th May Julie Gourinchas #Agent121. Looking for: ADULT FICTION, NON-FICTION
Delivered Online + more
£72

BOOKINGS CLOSED! 6th May Kate Barker #Agent121. Looking for: ADULT FICTION

5.0(3)

By I Am In Print

LOOKING FOR: ADULT FICTION Kate Barker has worked in publishing for over twenty years as an agent, commissioning editor and ghostwriter. Before setting up her own company, Kate Barker Literary Agency, she spent ten years at Penguin, where she was an Editorial Director for Viking, acquiring fiction and non-fiction. She has also worked for Orion, Curtis Brown and for digital publisher Bookouture. She is looking for commercial and reading group fiction for adults and would love to find an unputdownable thriller like Rosamund Lupton's Three Hours, a funny, heartbreaking contemporary novel like Queenie by Candice Carty-Williams or a romantic comedy with a unique premise like The Flatshare by Beth O'Leary. She also loves historical fiction and series crime. Kate would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5,000 words) of your completed manuscript in a single word document. (In addition to the paid sessions, Kate is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 30th April 2025

BOOKINGS CLOSED! 6th May Kate Barker #Agent121. Looking for: ADULT FICTION
Delivered Online + more
£72

HA Webinar: Making history accessible: review and reflection

5.0(1)

By Historical Association

Historical Association webinar series: Making history accessible Presenters: Catherine Priggs and Dale Banham  In this session, participants will review their action research projects established during the first webinar. Coaching conversations will encourage reflection, allowing participants to share their actions and insights. Additionally, they will begin developing a strategic plan to outline next steps for supporting students with SEND in accessing the history curriculum.  To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

HA Webinar: Making history accessible: review and reflection
Delivered Online
£31.67 to £55.83

MHFA England Mental Health First Aid 2-day course With Mindmaps Wellbeing, your instructor will be a Registered Mental Health Nurse.

By Mindmaps Wellbeing

Mental Health First Aid (MHFA) England Training with Mindmaps Wellbeing Enhance workplace wellbeing and mental health awareness with MHFA England-certified training by Mindmaps Wellbeing. Our expert-led courses, delivered by Registered Mental Health Nurses and Healthcare Educators, equip you with the skills to recognize, support, and respond to mental health challenges. Whether online or in-person, our training ensures flexible learning options without compromising quality. Join us to gain certification as a Mental Health First Aider and access exclusive benefits like ongoing peer support, expert forums, and resources for self-care. Book now with Mindmaps Wellbeing and take the first step toward a healthier, more supportive environment for all.

MHFA England Mental Health First Aid 2-day course
With Mindmaps Wellbeing, your instructor will be a Registered Mental Health Nurse.
Delivered Online + more
£300

BOOKINGS CLOSE THURSDAY 1st MAY for 7th May Diana Beaumont #Agent121. Looking for: ADULT FICTION, NON-FICTION

5.0(3)

By I Am In Print

LOOKING FOR: ADULT FICTION, NON-FICTION Diana joined the prestigious DHH Literary Agency in June 2024. She started agenting with Rupert Heath Literary Agency in 2011 before moving to UTA and Marjacq in 2017. Before that she was senior commissioning editor at Transworld. Diana was chosen as one of The Bookseller’s Rising Stars of 2012, was a nominee for RNA Agent of the Year 2019, and was shortlisted for Literary Agent of the Year 2022 at the British Book Awards. Her list includes a wide range of bestselling and prize-winning authors in the UK and internationally. Diana represents adult fiction and non-fiction. For fiction, she is looking for upmarket women's commercial, with depth and heart, including reading group, historical, saga, uplit and contemporary stories that are irreverent and make her laugh; accessible literary fiction, high-concept crime fiction and thrillers. She has a thing for spy novels and would love to find a great vampire story.  On the non-fiction side: memoir, smart, funny feminists, lifestyle, cookery and social justice, and open to anything with a strong, original voice. She also encourages submissions from writers who have been traditionally under-represented. Diana would like you to submit a covering letter, 1 - 2 page synopsis and the first three chapters (a maximum of 5,000 words) of your manuscript in a single word document.  (In addition to the paid sessions, Diana is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Thursday 1st May 2025

BOOKINGS CLOSE THURSDAY 1st MAY for 7th May Diana Beaumont #Agent121. Looking for: ADULT FICTION, NON-FICTION
Delivered Online + more
£72

SOLD OUT! 7th May Ciara Finan #Agent121. Looking for: ADULT FICTION / NON-FICTION

5.0(2)

By I Am In Print

LOOKING FOR: ADULT FICTION / NON-FICTION Upon joining Curtis Brown in 2018, Ciara Finan worked with senior agents Jonny Geller and Sheila Crowley on their lists of bestselling and prize-winning authors such as Lisa Jewell, Susanna Clarke, David Nicholls, Jojo Moyes and Nigella Lawson. Now as an agent she is representing a wide range of fiction and non-fiction writers. Ciara would consider her reading tastes to be quite broad and ever-growing, but is constantly drawn to books that have a decisive voice, unforgettable characters, an unexpected story, or can subvert and reconstruct the conventional narratives of love, friendship, family, loss and coming-of-age. In particular, she is looking for Adult and YA fantasy and romantasy, rom-coms and book club romance. In the wider fantasy genre, Ciara is keen on finding romantasy, cozy fantasy, dark/light academia, and anything with political intrigue. She seeks novels that will keep her reading into the early hours of the morning. She wants to be consumed by the world, the plot and the characters. Think authors like Leigh Bardugo, Tamsyn Muir, R.F. Kuang, Sangu Mandanna, Hannah Nicole Maehrer, Deborah Harkness, Chloe Gong, Ava Reid or Sabaa Tahir. In romcoms and romance, Ciara is looking for something that explores the complicated nature of romantic relationships - think Seven Days in June by Tia Williams, The Dead Romantics by Ashley Poston or anything by Taylor Jenkins Reid. She would love to find a brilliantly witty workplace romance or anything that will leave her in tears. Ciara would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document. (In addition to the paid sessions, Ciara is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 30th April 2025

SOLD OUT! 7th May Ciara Finan #Agent121. Looking for: ADULT FICTION / NON-FICTION
Delivered Online + more
£72

Level 3 Award – Dental Nurse Assessor

By Cavity Dental Training

City & Guilds Level 3 Certificate in Assessing Vocational Achievement This qualification is for anyone working in or looking to enter an assessment role. It is designed for use in England, Wales and Northern Ireland – alternative arrangements exist in Scotland. Learn about the Cavity Training Dental Nurse Assessor Course The units and qualification will provide people who carry out assessment in their organisation with the opportunity to develop and improve their practice as well as achieving a professional qualification for the role. They are available to anyone working in: accredited learning; non accredited learning (where people may assess performance but do not assess for a qualification) and the NQF. Achievers will understand the principles of assessment and have the knowledge to develop and improve systems at their centre. You will gain access to our unique E library of text books. We also have special discounted rates for hard copy text books for our students. Frequently Asked Questions How long is the course? The course duration is 4 to 6 months. When are the classes held? You will attend a live webinar class every Thursday for 16 weeks. Is there an exam at the end? There is no exam at the end, you need to successfully complete 8 assessments and a final professional discussion with your tutor. What if I don’t have student nurses in my practice? We may be able to support you by providing you with learners to assess. Please get in touch. What qualifications do I need to start the course? Preferable English and Maths level 4 and above, you must also be GDC registered. What opportunities for progression is there? This qualification allows candidates to further progress onto various post registration qualifications or career opportunities, such as: – Dental Nurse Teaching – Internal Quality Assurer (IQA) Course Dates 11th April 2024 9:00am - 4:00pm 29th August 2024 9:00am - 4:00pm 2nd January 2025 9:00am - 4:00pm 8th May 2025 9:00am - 4:00pm Costs £800.00 per person (inc. VAT) Other payment options Deposit - £267.00 with 2 further payments Please choose from one of the course start dates above. Each course includes 16 weeks of lessons and up to two months to complete a portfolio and professional discussion.

Level 3 Award – Dental Nurse Assessor
Delivered Online
£267 to £800

Level 4 Award in Internal Quality Assurance of Assessment Process and Practice

4.0(1)

By Panda Education and Training Ltd

Internal Quality Assurance IQA Level 4

Level 4 Award in Internal Quality Assurance of Assessment Process and Practice
Delivered Online + more
£650

BOOKINGS CLOSED: 8th May Francesca Riccardi #Agent121. Looking for: ADULT FICTION

5.0(3)

By I Am In Print

LOOKING FOR: ADULT FICTION Francesca Riccardi is a literary agent at Kate Nash Literary Agency. She has previously worked in sales roles at HarperCollins, Constable & Robinson, Atlantic Books (where she was recognised as a 2017 Bookseller Rising Star), and most recently was sales and marketing director for Canelo. She has worked with authors including Holly Seddon, Rachel Lynch, Cesca Major, Robert Fabbri, Marion Todd, M C Beaton, Catherine Ryan Howard, and Phil Rickman. Francesca is looking for character-driven popular commercial adult fiction across all genres. She loves books with a strong voice and sense of place, and is particularly interested in stories that are high concept, appealing to a millennial audience, and showcase lesser known experiences and/or female and diverse narratives. Francesca would like you to submit the first 5000 words of your manuscript, a synopsis and your cover letter in that order in one single Word document. (In addition to the paid sessions, Francesca is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Thursday 1st May 2025

BOOKINGS CLOSED: 8th May Francesca Riccardi #Agent121. Looking for: ADULT FICTION
Delivered Online + more
£72

Do you want your dating to be an enjoyable and empowered experience? Would you like to develop a healthier, more intentional approach to dating? Sign up to Rachel's eight week course and get the tools you need to become more resilient and understand the psychological processes going on with dating.

Healthy Dating
Delivered Online + more
£200

Educators matching "Teaching"

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Propups - Dog Training Cardiff

propups - dog training cardiff

5.0(31)

Cardiff

Ever since I can remember I have been obsessed with all animals, but in particular, dogs. I knew growing up I wanted to work with dogs. I had memorised every dog breed by the age of six and had read every dog based book I could get my hands on very early on. Growing up we had family labradors and Jack Russells as well as a German Shepherd cross and I basically set up a small animal rescue, taking in unwanted or injured rabbits and guinea pigs, helping them back to full health and rehoming them. I started working at a local groomers at the age of 14 and worked there for two years and then worked at a local boarding kennels. I helped out at training classes from the age of 16, and attended agility classes with my own dog. I went on to complete a BSc Animal Science (behaviour and welfare) and focused my dissertation on the effect of rearing environment on the behaviour of puppies. This research was published by the universities journal and was also awarded the UFAW prize for the best welfare based project. I was also awarded a first class BSc (hons). I started teaching classes 11 years ago in Cornwall, for a dog training club that I attended with my own dogs and achieved a gold level Kennel Club Good Citizens award with my Jack Russell/ Dachshund cross, Beau. I then worked for breeder full time for a year training puppies the foundations of obedience and assistance work. This helped me streamline my puppy training techniques and I trained hundreds of puppies during this period to a high standard. I therefore have a strong background of both practical and theoretical knowledge and still keep up to date with the latest CPD in the field, attending lectures from world renowned behaviourists and trainers, constantly reviewing my methods and adjusting them. ProPups was then set up in 2016 and we have built a great reputation and don't do ANY advertisement as most of our clientele comes from recommendations from our lovely customers! We really should but marketing and IT are just not my thing! Now, I absolutely love sharing my experience with clients, helping them to navigate puppyhood and adolescence as smoothly as possible. I also love actually doing the training myself (dog training is predominately teaching people how to train dogs). Therefore I offer residential training to help fast track training and assist partnerships in reaching their potential. They say the proof is in the pudding and I love getting the chance to put in some really solid foundations with dogs as they live with me and my ever-growing pack! I also foster- sometimes with Barneys Small breed rescue and sometimes I take owner relinquishments directly. The dogs I take in are almost always on their last chance due to biting people but we have a good success rate. I have to date fostered 24 dogs and currently have a foster French bulldog (that I can't see going anywhere soon!) I currently share my life with a Labrador, a Standard Poodle, Wire Fox Terrier, Pomeranian, Dalmatian, Bloodhound and a blind a deaf lurcher. There is always a foster or two in the mix because I strongly feel that people such as myself should be there to help the dogs that really need an experienced hand to give them another chance. Below are some of the dogs I have fostered over the past couple of years. Archie was taken to the vets to be euthanised by his owner that had been badly bitten when she went to removed a stick from his mouth. The vet thankfully refused and he came to me for training. He learnt to drop/ leave it in one session and is the happiest, most loving little dog you will ever meet. He won 'friendliest dog' at a fun dog show during his stay with me and I nearly didn't let him go, but he was offered a fantastic home in Cornwall with a close friend and animal physiotherapist. Bobby was also taken to the vets to be euthanised but again the vet advised that he should be given another chance. He snapped at a child on two occasions, both of which it seems could have been avoided with better management. He was the easiest foster we have had, and an absolute joy to have around. He was rehomed to an experienced collie home without children and they are totally in love.

Work Skills Learning

work skills learning

London

Work Skills Learning was established in 2005. We teach children, young people and adult students in different settings. We enable them to develop new skills and achieve qualifications to secure their entry into the world of work. At Work Skills Learning all learners are valued as individuals, and we use innovative ideas and practices to maximise their potential. Children & Young People Aged 16 – 25: Work Skills Learning provides a range of educational opportunities for children and young people facing barriers to their education. Our provisions are co-educational and cater for those who may have special educational needs associated with communication and interaction, cognition and learning, and/or social, emotional and mental health difficulties. Adult Learners: Work Skills Learning offers a variety of accredited courses for those looking to gain recognised skills qualifications acquired whilst working in their sector or for those just starting out on a new path. All courses aim to boost the confidence and improve the skills of course participants. Work Skills Learning works with a variety of partners on multiple sites across London. Our Past Work Skills Learning was founded in 2005 by Dayo Adeagbo. From 2000-2005 Dayo was the Head of Education at Feltham Young Offenders, responsible for providing education for children aged 11-17 and 18-21. In 2006 Work Skills Learning started providing academic and vocational courses for children and young adults. Another major development was our partnership with Hackney Learning Trust and The Urswick School, which continues to the present day, where we teach adult classes on Saturday mornings. Work Skills Learning has delivered a wide range of courses, to communities across Hackney. One of the most significant developments has been our work to train teaching assistants. Our Present We have extended our work with Local Authorities with the aim of helping as many children and young people as possible. We work closely with each child to ensure that they can play a full part in society and to give them the additional skills to move forward with their lives. We have facilities to deliver a wide curriculum from Entry Level to GCSE and beyond, as well as accredited skills-based courses, including an Arts & Crafts facility, music, design and ICT, all designed to give our students the best possible chance in gaining new qualifications. We are in our 10th year of delivering adult courses for individuals who wish to establish a career as a teaching assistant. This is offered to all schools, which enables us to train those who are already in the workforce, helping them to achieve career progression, using our specialism in SEN to support their learning. We have outstanding specialists who deliver the course with us. To date we have taught over 600 students, many of whom are now working in schools across London. This has been life changing for many of those who have studied with us.