Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Overview This comprehensive course on Mastering Colour-Architectural Design & Interior Decoration will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mastering Colour-Architectural Design & Interior Decorationcomes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mastering Colour-Architectural Design & Interior Decoration. It is available to all students, of all academic backgrounds. Requirements Our Mastering Colour-Architectural Design & Interior Decoration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 10 lectures • 00:43:00 total length •Colour Introduction: 00:02:00 •Introduction to Chapters: 00:04:00 •Colour Fashion & Colour Trends: 00:04:00 •Colour Terminology: 00:04:00 •Colour Basics: 00:05:00 •Colour Warm & Cool Colours: 00:03:00 •Colour Schemes: 00:11:00 •Colour Ratios: 00:05:00 •Colours Tricking The Eye: 00:04:00 •Colour Conclusion: 00:01:00
Overview This comprehensive course on Fire Safety | Online Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Fire Safety | Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Fire Safety | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Fire Safety | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 6 lectures • 00:26:00 total length •Module 01: Basics of Fire Safety: 00:07:00 •Module 02: Regulations and Risk Assessment: 00:04:00 •Module 03: Fire Safety Measures: 00:06:00 •Module 04: Fire Safety routes and signs: 00:04:00 •Module 05: Evacuation Strategies: 00:05:00 •Additional Reading Materials - Fire Safety: 00:00:00
Overview This comprehensive course on Email Writing Training will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Email Writing Training comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Email Writing Training. It is available to all students, of all academic backgrounds. Requirements Our Email Writing Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 6 lectures • 04:29:00 total length •Module 01 - E-Mail Communications: 00:40:00 •Module 2: Fundamentals of Writing Effective E-mails: 00:55:00 •Module 3 - Manage Your E-mail: 00:42:00 •Module 4 - Writing Styles and Tone: 00:44:00 •Module 5: Additional Tips for Writing Effective E-Mail: 00:44:00 •Module 6 - Exercise Caution: 00:44:00
Overview This comprehensive course on Pet Business Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pet Business Course comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Pet Business Course. It is available to all students, of all academic backgrounds. Requirements Our Pet Business Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 02:12:00 total length •Introduction: 00:06:00 •Legal Requirements: 00:37:00 •Running Your Own Business: 00:16:00 •Marketing: 00:16:00 •Setting Your Prices: 00:10:00 •Business Costs: 00:08:00 •Forms & Record Keeping: 00:15:00 •Pre-Service Visit: 00:07:00 •Difficulties & Challenges: 00:17:00
Overview Train the Trainer - Part 1 Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Train the Trainer - Part 1 Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction And Welcome Introduction to Trainer Bootcamp 00:12:00 What Makes a Great Trainer? 00:18:00 Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction 00:05:00 Make Comfortable Small Talk - Part 1 00:17:00 Make Comfortable Small Talk - Part 2 00:20:00 Make Comfortable Small Talk - Activity Feedback 00:09:00 Make an Impressive First Impression 00:15:00 Give Last Minute Reminders - Part 1 00:19:00 Give Last Minute Reminders - Part 2 00:15:00 Start With An Amazing Opener Give Your Introduction - Part 1 00:18:00 Give Your Introduction - Part 2 00:20:00 Give Your Introduction - Part 3 00:04:00 Find Out About Them 00:18:00 Reveal the Takeaways 00:13:00 Set Boundaries and Expectations - Part 1 00:18:00 Set Boundaries and Expectations - Part 2 00:06:00 Give the Lesson Hook 00:07:00 Build Credibility And Rapport Qui Do an Oral Review - Part 1 00:17:00 Do an Oral Review - Part 2 00:04:00 Send Them to Break 00:04:00 Walk and Talk During Break 00:11:00 Bring Them Back From Break 00:13:00
Overview Cognitive and Social Development at Early Childhood Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cognitive and Social Development at Early Childhood Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Cognitive and Social Development at Early Childhood Introduction 00:02:00 Lesson 01: The Cognitive Processes 00:23:00 Lesson 02: Stanford-Binet Intelligence Test 00:19:00 Lesson 03: Leiter International Performance Scale 00:10:00 Lesson 04: Theory Of Piaget 00:24:00 Lesson 05: Theory Of Bruner 00:05:00 Lesson 06: Information Processing Theories 00:08:00 Lesson 07: Theory Of Vygotsky 00:09:00 Lesson 08: Theory Of Bandura 00:06:00 Support Materials Resource - Cognitive and Social Development at Early Childhood 00:00:00
The Perfect Course for Online Shopping Do you love shopping online? Are you confused about the procedures of an online order? The course will answer all the frequently asked questions about online shopping. Course Description: The demand of online shopping is increasing day by day. In many countries, a significant portion of GDP comes from online business. Online shopping saves both time and energy. The main advantage of online shopping is its price. The cost is kept low and fixed in the most online store. In the course, you will learn the details about online shopping like the benefits of online shopping, how to place an order, the top rated and featured products, how to choose original products, how to pay, where to find the used products, etc. The course will also cover the information about how to deal with a defective product. By the end of the course, you will be able to do your shopping online very smartly and smoothly. Course Highlights Online Shopping Guide is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Online Shopping Guide into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Online Shopping Guide Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Online Shopping Guide is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Online Shopping Guide is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Online Shopping 00:15:00 Reasons of Online Stores Become so Popular 00:30:00 Online Shopping Savings With Cards 01:00:00 Benefits of Online Shopping 00:30:00 Quick Orders and Tips for Placing Orders 01:00:00 Security Concerns Weigh of Online Shopping 01:00:00 How To Deal With a Defective Item Purchased Online 01:00:00 Solution of Online Shopping Problems 00:30:00 The Fine Print of Online Shopping 00:30:00 Where to Find Product Reviews Before Shopping Online 01:00:00 Mock Exam Final Exam
Overview This comprehensive course on Oil and Gas Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Oil and Gas Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Oil and Gas Management. It is available to all students, of all academic backgrounds. Requirements Our Oil and Gas Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 03:20:00 total length •Module 01: Introduction to Oil and Gas Management: 00:13:00 •Module 02: Energy, Economics and Finance in Oil and Gas: 00:26:00 •Module 03: Oil and Gas Project Management: 00:33:00 •Module 04: Managing Oil and Gas Pipelines: 00:33:00 •Module 05: Project Risk Analysis: 00:26:00 •Module 06: Managing Communication and Conflict: 00:36:00 •Module 07: Oil and Gas Health and Safety: 00:33:00
Overview Take your knowledge of Food Hygiene to the next level and learn about HACCP principles and COVID-19 restrictions. This required course is designed to instruct catering managers, or food handlers in the very latest practise for avoiding food contamination or viral infection. The Level 3 Diploma in Food Hygiene course will reinforce gained knowledge and teach you all the protocols currently recommended to ensure food storage and service is exemplary and in accordance with all UK laws and legislation. Alongside this, you will be taught advanced HACCP food management procedures, and learn to prevent the spread of COVID-19 in any eating establishment. How will I get my certificate? Overview You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 Diploma in Food Hygiene. It is available to all students, of all academic backgrounds. Requirements Our Level 3 Diploma in Food Hygiene is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 10:31:00 total length •Module 1: Food Safety Legislation: 01:24:00 •Module 2: Microbiological Hazards: 02:15:00 •Module 3: Physical, Chemical, and Allergenic Hazards: 01:00:00 •Module 4: Food Storage: 01:21:00 •Module 5: Food Preparation: 00:57:00 •Module 6: Personal Hygiene: 01:00:00 •Module 7: Food Premises Design and Cleaning Schedules: 02:00:00 •Module 8: Further Information: 00:18:00 •Module 9: Reopening and Adapting Your Food Business During COVID-19: 00:16:00 •Assignment - Level 3 Diploma in Food Hygiene and Safety: 00:00:00